As a growing platform, I'm sure you'd expect your users to be of various hacking and phishing attempts and as such, I suggest you implement extra measures such as 2FA or New location login confirmation ASAP to protect your users.
Another suggestion would be if there is a means to improve the deposit confirmation, sometimes it takes a while longer even after several confirmations on the blockchain, I'm sure that is as result of the 2 parties handling the deposits.
Regarding our system security, rest assured, you have a robust security system and policies in place to protect users data and funds.
User end security, we will add additional feature to improve this like two factor authentication.
About deposits, we are implementing our own nodes to provide near instant deposits and withdrawals.
This should be up in next few days.
We appreciate your suggestion and we take it serious.
Thank you.