Hi folks,

We're temporarily manually processing a lot of withdrawals that we were previously automatically processing, due to recent high instances of fraud. As soon as our new fraud prevention checks are rolled out - in the next few days - we will return to automatically processing (almost) all withdrawals.

All manual withdrawals will be processed within 24 hours.

As for bets being rejected, this was due to several days of DDoS attacks on a widely used third party data provider. Hundreds of online and offline sportsbooks were affected, not just Cloudbet. The attacks have subsided and better prevention measures put in place, so the issues no longer exist.

Cheers,
Cloudbet