SimpleFX (OP)
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Activity: 616
Merit: 103
SimpleFX.com - Free Trading & Investing App
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November 17, 2017, 01:56:58 PM |
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We have discovered a malfunction of our Liquidity Provider’s bridge function. In result of the malfunction, our Bitcoin Cash Liquidity Provider has not been able to fill our Clients’ orders since 11th November 08:55 UTC. Acting in accordance with point 27.2 of SimpleFX Terms of Use and Customer Agreement, we were forced to cancel all BCH trades placed after the above-mentioned time.
Trading on BCH currency pairs will remain halted until the issue with current Liquidity Provider is fixed, or until we come to an arrangement with a new Liquidity Provider.
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SimpleFX - Trade Crypto, Stocks, Commodities with up to 1000x.
blog.simplefx.com - Your daily source of crypto & financial market news |78% of retail CFD accounts lose money
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zckeles
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November 18, 2017, 12:09:40 PM |
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i think simplefx is scam! This problem was not technical! they took almost .5 btc!
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zckeles
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November 18, 2017, 12:23:42 PM |
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We have discovered a malfunction of our Liquidity Provider’s bridge function. In result of the malfunction, our Bitcoin Cash Liquidity Provider has not been able to fill our Clients’ orders since 11th November 08:55 UTC. Acting in accordance with point 27.2 of SimpleFX Terms of Use and Customer Agreement, we were forced to cancel all BCH trades placed after the above-mentioned time.
Trading on BCH currency pairs will remain halted until the issue with current Liquidity Provider is fixed, or until we come to an arrangement with a new Liquidity Provider.
i think simplefx is scam! This problem was not technical! they took almost .5 btc!
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CoinLuva
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Activity: 6
Merit: 0
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November 19, 2017, 03:28:15 AM |
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I also lost nearly .5 BTC from trading BCH from that weekend. How can we trust this site if at any moment they could spring on you the message that they had a liquidity problem and void all your trades you made in a given time? I stayed up all weekend (on little sleep) trading BCH and now all the hard work is gone... I'm furious.
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SimpleFX (OP)
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Activity: 616
Merit: 103
SimpleFX.com - Free Trading & Investing App
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November 21, 2017, 08:29:03 AM |
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We are proud to announce Black Friday Promo for all SimpleFX traders! • The discount will apply to transactions opened between 22:05 UTC on 23rd of November and 21:55 UTC on the 24th of November, 2017 • Spread will be reduced by 50% for all trades on Forex, Indices, Commodities, Metals and Equities. Make sure you`re ready to take the opportunity!
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SimpleFX - Trade Crypto, Stocks, Commodities with up to 1000x.
blog.simplefx.com - Your daily source of crypto & financial market news |78% of retail CFD accounts lose money
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zckeles
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November 21, 2017, 09:06:19 AM |
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We are proud to announce Black Friday Promo for all SimpleFX traders! • The discount will apply to transactions opened between 22:05 UTC on 23rd of November and 21:55 UTC on the 24th of November, 2017 • Spread will be reduced by 50% for all trades on Forex, Indices, Commodities, Metals and Equities. Make sure you`re ready to take the opportunity! this site is scam they took .5 btc
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Nando1
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Activity: 7
Merit: 0
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November 30, 2017, 04:48:57 PM |
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I have same problem... After investigation (14 business days) (blocked account without reason) I recieve this reply: Hello nando, An investigation of your account has reached its final conclusion. Our research confirmed, that an activity recorded on your accounts: 83318, 96792, 112646 violated regulations stated in our Terms of Business (CFD) point 8.24 b. In accordance with this rule, it is not allowed to perform any trades at SimpleFX that would stem from the sheer urge of exploiting any temporary inaccuracy or any delay in quoted prices. As a result of the violation of point 8.24 b, we had no other choice but to intervene in accordance with point 8.9 of our Terms of Business (CFD) and cancel all your transactions that took place within the following period of time: 18.07.2017 and 10.11.2017. Furthermore, due to the infringement of our company’s regulations we are forced to terminate your contract with SimpleFX. Please be informed that your SimpleFX profile will be closed permanently. Following the point 8.24 of Terms of Business (CFD), company’s decision is irreversible and no complaints will be accepted. Best regards, SimpleFX Customer Service SimpleFX hold my 176BTC ( without BCH trades 134BTC) and my trading account has been deleted... I'm not aware of any violation of their terms.
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The Secret
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Activity: 9
Merit: 0
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November 30, 2017, 05:10:57 PM |
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I have same problem... After investigation (14 business days) (blocked account without reason) I recieve this reply: Hello nando, An investigation of your account has reached its final conclusion. Our research confirmed, that an activity recorded on your accounts: 83318, 96792, 112646 violated regulations stated in our Terms of Business (CFD) point 8.24 b. In accordance with this rule, it is not allowed to perform any trades at SimpleFX that would stem from the sheer urge of exploiting any temporary inaccuracy or any delay in quoted prices. As a result of the violation of point 8.24 b, we had no other choice but to intervene in accordance with point 8.9 of our Terms of Business (CFD) and cancel all your transactions that took place within the following period of time: 18.07.2017 and 10.11.2017. Furthermore, due to the infringement of our company’s regulations we are forced to terminate your contract with SimpleFX. Please be informed that your SimpleFX profile will be closed permanently. Following the point 8.24 of Terms of Business (CFD), company’s decision is irreversible and no complaints will be accepted. Best regards, SimpleFX Customer Service SimpleFX hold my 176BTC ( without BCH trades 134BTC) and my trading account has been deleted... I'm not aware of any violation of their terms. They fucked me also, look at my post above... they paid me back biggest part of my account but they took 2700 LTC & 7 BTC from my profits without any reason. they say it is because i linked to accounts with same IP to eachother wich is true. So they took the 8000 dollar commissions earned but also my LTC & BTC. Nowhere in their terms you can find that they can take your profits because that has nothing to do with affiliate system. I did contact lawyer from Sint-vincent, maybe me can make a case togheter against them. The more people the stronger. lets close that company
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Nando1
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Activity: 7
Merit: 0
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December 01, 2017, 11:19:31 AM |
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After then tell what the lawyer says. I join if need be to law case.
SimpleFX SCAM We got nominated for: "The Best Cryptocurrency Trading Platform" ha ha blocked all profitable traders
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The Secret
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Activity: 9
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December 01, 2017, 11:35:16 AM |
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After then tell what the lawyer says. I join if need be to law case.
SimpleFX SCAM We got nominated for: "The Best Cryptocurrency Trading Platform" ha ha blocked all profitable traders
yes they blocked me after making 500k in 2 months, i was getting to big. Contact of me made 200k profit in 1 day, the day after he was blocked for same 'reason' like me Me lawyer tells me i can go to court to proof that they are scamming people and let the company be closed. But of course, the more people the better. I am not in a hurry, so maybe i wait some time , maybe their will be other people reacting on this message now here... Did they say that they will pay something to you or they will hold everything?
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Nando1
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Activity: 7
Merit: 0
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December 01, 2017, 11:45:55 AM |
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Holding everything and deleted my account and all withdrawal was canceled. I sent many emails and didnt recieve any respond.
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P2Pfinder
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December 01, 2017, 02:48:50 PM |
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Holding everything and deleted my account and all withdrawal was canceled. I sent many emails and didnt recieve any respond.
Let me understand: they took 134 bitcoin? Could you explain what happen in PM ? OP: you are italian?
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SimpleFX (OP)
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Activity: 616
Merit: 103
SimpleFX.com - Free Trading & Investing App
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December 05, 2017, 05:51:24 AM |
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Holding everything and deleted my account and all withdrawal was canceled. I sent many emails and didnt recieve any respond.
@Nando1 please contact live support agents via https://simplefx.com/support/ to check your tickets statuses. They will assist you.
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SimpleFX - Trade Crypto, Stocks, Commodities with up to 1000x.
blog.simplefx.com - Your daily source of crypto & financial market news |78% of retail CFD accounts lose money
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Nando1
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Activity: 7
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December 05, 2017, 08:57:32 AM |
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Holding everything and deleted my account and all withdrawal was canceled. I sent many emails and didnt recieve any respond.
@Nando1 please contact live support agents via https://simplefx.com/support/ to check your tickets statuses. They will assist you. How do I contact when you deleted my account ?!
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Nando1
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Activity: 7
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December 05, 2017, 09:12:09 AM |
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I sent a lot of emails but no reply
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gaminn
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Activity: 18
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December 05, 2017, 09:02:34 PM |
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Nando, you have to create another account to be able to contact simplefx. But beware! It's a trap. By creating another account you will violate point 547.252.54.4 of their terms. This is the second most important point of their terms (the most important is 8.24b). You will be investigated forever!
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zckeles
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December 06, 2017, 01:05:44 PM |
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simplefx is scam they took5 btc
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gaminn
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Activity: 18
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December 08, 2017, 10:42:57 AM |
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simplefx is scam they took5 btc
Last time, I saw your posts about 0.5 BTC lost on simplefx. Why 5 BTC now?
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KingKong34
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Activity: 9
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December 11, 2017, 05:48:19 AM |
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Do you have any plans on adding Tether USD as a crypto account balance option anytime soon? It would be much easier for you to settle trades and would give us traders using crypto an option not to hold crypto when we think the market will go down. Also, withdrawal fee's would be much more reasonable compared to using bitcoin.
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SimpleFX (OP)
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Activity: 616
Merit: 103
SimpleFX.com - Free Trading & Investing App
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December 12, 2017, 03:07:51 PM |
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Do you have any plans on adding Tether USD as a crypto account balance option anytime soon? It would be much easier for you to settle trades and would give us traders using crypto an option not to hold crypto when we think the market will go down. Also, withdrawal fee's would be much more reasonable compared to using bitcoin.
Currently, we do not have plans to add Tether to our trading offer or accept Tether payments.
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SimpleFX - Trade Crypto, Stocks, Commodities with up to 1000x.
blog.simplefx.com - Your daily source of crypto & financial market news |78% of retail CFD accounts lose money
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