sirslayer (OP)
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June 14, 2017, 07:34:44 PM |
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another chapter to frozen accounts.. like i said before, having your own local wallets is always recommend!!
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sirslayer (OP)
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June 16, 2017, 05:56:33 AM |
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check this out ...
NOTICES To meet the increasing demands on support staff, the Trollbox has been disabled indefinitely and moderators have been reallocated to assist in support.Posted by OldManKidd at 2017-06-07 06:10:17
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ethereumhunter
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June 16, 2017, 06:19:37 AM |
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I dont know where to post this , did anyone else get their account frozen?? i just noticed this last night and of course i asked help desk for help.. im at tier 2 with then and not even a email to notify me that they frozen my account.. first cryptsy but at least cryptsy helped me get most of my funds and i just deposited at polonex and of course a frozen account they would allows deposits .. its wrongs type of ways to handle a very important business.. please feel free to express your views on crypto exchanges..
do you send them an email and asked your problem? because i think one or more of my friend have this experience and after they send the email, support system from polo giving the reason why they frozen my friend account but unfortunately, my friend is not telling me the reason. but you need to wait for more than 3 days before support system polo give the answer.
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shirackjs
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June 16, 2017, 09:50:36 AM |
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My poloniex account is not frozen but i would like to hear the reasons of Poloniex freezing accounts if anyone will share. This is to avoid other members from having the same issue.
Many thanks
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sirslayer (OP)
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June 17, 2017, 02:37:16 AM |
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saids it very clear
Withdrawals/Awaiting Approval We are legally required to know the identity of our users and to maintain strict controls over how funds leave our platform. In addition, our auditing system flags for specific activity to ensure the safety of your funds. While we cannot reveal precisely what triggers such flags without compromising the integrity of the system, we want to highlight how our efforts to keep our platform safe and secure can degrade the user experiences at times. For example, when our system flags an activity as suspicious, the ensuing investigation and resolution usually requires human intervention, which takes some time. As we gain more users, they naturally trigger more flags that require more of these slow human interventions, so more human resources are required to handle the volume.
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BitcoinUpDownSideways
Newbie
Offline
Activity: 3
Merit: 0
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June 17, 2017, 06:13:27 AM |
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My poloniex account is not frozen but i would like to hear the reasons of Poloniex freezing accounts if anyone will share. This is to avoid other members from having the same issue.
Many thanks
I personally had my account frozen at my own request. However, unfreezing has been taking 45 days. I am really tired of it, because I have a lot of market exposure at the moment. In my case I spread my investments over multiple coins, but say if I had not. What kind of risk would I have been exposed to then, for 45 days? Consider the risk I have taken at this moment already(luckily +500%ish)
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promomei
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June 17, 2017, 02:12:22 PM |
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Hi guys My poloniex accoount got frozen what i can do Ty
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sirslayer (OP)
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June 18, 2017, 08:03:38 AM |
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i know how you feel... I've been their.. i still have my account and withdraws aren't an issue i learned from mistake. i don't work for Poloniex and i don't think they even know about this forum.. I sent my info , sent any required documents . you can't be anonymous any more
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Goaheadz
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June 18, 2017, 10:27:50 PM |
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My account was hacked Hacker activated the 2FA... One hour later o being hacked i also received this email: Poloniex Support < poloniexcoms@gmail.com> Hello, Your Poloniex account was locked with Two Factor Authentication for email verification. We sent you email with link to confirm your account. Marta Barros Poloniex.com ...... I never saw the link to confirm...not that i would click on it. Is this a fake email from poloniex? gmail? 1 day later, I frozen account and changed password. Well i am now 1 of +5000 persons that is in a ticket list, waiting to regain access to account and hopping that meanwhile hacker doesn't get in again...with help from support. Thanks G.
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cryptoroach
Newbie
Offline
Activity: 13
Merit: 0
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June 23, 2017, 09:49:19 AM |
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Hi all. My account got frozen to. And have problems with logging in support link, just cant do it and there is no other way to contact support.
I cant regain any of my assets from there and cant contact anyone from polo to help, what now?
I see balances, but no way to withdrawal or deposit.
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amirheavy666
Full Member
Offline
Activity: 228
Merit: 101
NEM (XEM) Top Coin
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June 23, 2017, 11:14:43 AM |
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Nem.io
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pokemail4me
Newbie
Offline
Activity: 50
Merit: 0
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June 24, 2017, 09:22:45 PM |
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I'm now a part of your club I have withdrawn most of my polo funds just before making a 3k$ LTC deposit everything worked well
then a few hours later they locked my account they give no reason no mail
full mysterious stealer
I opened a ticket, I will update when they reply but I don't have much hope Even if I can access to my funds again, I will never use them again, they are far too much dangerous
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BitMaxz
Legendary
Offline
Activity: 3290
Merit: 3020
BTC price road to $80k
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June 24, 2017, 09:39:03 PM |
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Looks like i am not the only one who experience of account hacked and received email daily Expect that this exchange site will the next taking down like the other exchange site.. I got monitor of their ip who logging in to my account. 177.141.161.150 91.203.170.217 121.117.208.54 125.208.116.12 176.51.168.202 70.69.136.15 187.64.244.23 187.67.242.83 58.236.38.161 94.23.159.155 177.141.168.131 187.36.8.55 186.207.36.158 178.126.166.196 179.218.164.90 123.221.171.182 1.168.227.245 91.204.14.213 189.120.67.130 118.89.226.118 135.19.74.89 91.243.90.163 91.243.93.115 189.5.105.14 76.174.42.194 180.181.206.77 211.245.183.148 191.191.129.52 81.106.88.157 220.72.99.210 181.215.39.162 152.175.10.137
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sirslayer (OP)
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June 29, 2017, 05:56:22 PM |
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ok. thats good proof,BitMaxz!!! it could be a hacker and not poloniex
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mayax
Legendary
Offline
Activity: 1456
Merit: 1004
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June 29, 2017, 09:53:05 PM |
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I'm now a part of your club I have withdrawn most of my polo funds just before making a 3k$ LTC deposit everything worked well
then a few hours later they locked my account they give no reason no mail
full mysterious stealer
I opened a ticket, I will update when they reply but I don't have much hope Even if I can access to my funds again, I will never use them again, they are far too much dangerous
this is happening when you are using an unlicensed money transmitter. It's very strage why the people are using Poloniex, KRaken, BTC-e and others like them. Use only licensed exchangers !
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kudman
Newbie
Offline
Activity: 7
Merit: 0
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July 06, 2017, 05:46:03 AM |
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HI PPL ALL My account is frozen for withdrawals (( Ticket processed starting from 11 days. 21 h
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sirslayer (OP)
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July 07, 2017, 12:46:16 AM |
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good luck
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smrp
Newbie
Offline
Activity: 4
Merit: 0
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August 01, 2017, 08:48:47 PM |
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HI PPL ALL My account is frozen for withdrawals (( Ticket processed starting from 11 days. 21 h
I have the same issue. I did frozen my account for security reasons... and now i'm screwed... 2 months and 15 tickets later i still don't have an answer... I don't know what else to do...
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