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critical (OP)
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December 06, 2012, 05:01:42 AM |
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hi,
i just read that cryptoxchange was closing, havn't been following up the news , just read today only thou they already closed at november 19.
i have about 2.8k usd with them.
what should i do now? i never added a bank account with them at all
will i be able to get my money back?
thanks for advice!
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augustocroppo
VIP
Hero Member
 Offline
Activity: 756
Merit: 504
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December 06, 2012, 04:43:41 PM |
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hi,
i just read that cryptoxchange was closing, havn't been following up the news , just read today only thou they already closed at november 19.
i have about 2.8k usd with them.
what should i do now? i never added a bank account with them at all
will i be able to get my money back?
thanks for advice!
If you are a customer with funds held by Kenseycol PTY LTD, you can immediately start to demand your funds back. It is important to produce evidence for further actions against Kenseycol PTY LTD. Any amount of money, including Bitcoin, can be reclaimed in accordance with your terms. https://bitcointalk.org/index.php?topic=126552.msg1364595#msg1364595 |
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critical (OP)
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December 06, 2012, 04:55:14 PM |
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from.website. it seems to say that they are paying and takes up to 6week
so i was wondering if we have to go thru legal proceeding. such tedious process?
thanks
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augustocroppo
VIP
Hero Member
Offline
Activity: 756
Merit: 504
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December 06, 2012, 06:43:35 PM |
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from.website. it seems to say that they are paying and takes up to 6week That is called "buying time". They are tricking the customers to believe the process of returning funds is complex and tiresome. It is a bluff. They could return the funds in less than a week, even if was necessary process every transaction manually. so i was wondering if we have to go thru legal proceeding. such tedious process? Perhaps. Do you live in Australia? If so, you can serve a statutory demand. It is the best option available right now. |
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critical (OP)
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December 07, 2012, 07:06:07 AM |
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live in singapore, currently in usa for holiday, anyone can suggest what i can do?
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AfricanHunter
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December 07, 2012, 09:36:17 PM |
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I would immediately send a letter and email demanding return of funds in 10 days.
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critical (OP)
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December 08, 2012, 06:10:18 AM |
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emailed but no reply, weird
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critical (OP)
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December 09, 2012, 09:17:49 PM |
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Anyone successful with the claiming back of money? Because, mine don't yet got a reply
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critical (OP)
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December 11, 2012, 05:35:06 PM |
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still no reply,  |
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pumpkin105
Newbie
Offline
Activity: 9
Merit: 0
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December 11, 2012, 06:58:59 PM |
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I also have sent them requests to finally verify my account, but I got no answer. It also seems that logging in is not possible anymore.
Is it promising to contact them via letter even if you don't live in Australia? I for example live in Germany.
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critical (OP)
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December 13, 2012, 06:54:04 AM |
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i wonder too, should we send letter?
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critical (OP)
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December 13, 2012, 11:07:48 PM |
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anyone sent letter and got $$ in yet?
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pumpkin105
Newbie
Offline
Activity: 9
Merit: 0
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December 14, 2012, 09:31:09 AM |
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Has anyone gotten even any response from them?
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critical (OP)
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December 15, 2012, 06:32:41 AM |
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no reply at all, we are busted?
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MPOE-PR
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December 15, 2012, 03:37:57 PM |
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Seems so, someone else was saying they were told 2 weeks, then that came and went, they were told 6 weeks. Link. |
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critical (OP)
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December 16, 2012, 04:21:09 AM |
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prob is no one ever got a response, or anyone actually got 1?
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xorglub
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December 16, 2012, 07:26:24 AM |
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I actually managed to get my account verified after it closed down, the process took 2.5 weeks and multiple emails but they eventually answered.
Immediately initiated a withdrawal right after, no sign of my money yet, it's only been 1 week since then.
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critical (OP)
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December 16, 2012, 10:41:56 AM |
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do u guys send the letter to them? or just email and wait
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critical (OP)
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December 17, 2012, 02:06:39 AM |
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i will start sending letter of demand today
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pumpkin105
Newbie
Offline
Activity: 9
Merit: 0
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December 17, 2012, 09:08:59 PM |
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I just prepared the letter and wil send it tomorrow morning.
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