sabzg89
Newbie
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Activity: 2
Merit: 0
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May 21, 2017, 07:21:45 PM |
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Wrote about 4 support tickets, none answered. Made a Verge transaction, conirmed in blockchain, but not credited in yobit wallet... so disapointed
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JaredKaragen
Legendary
Offline
Activity: 1848
Merit: 1166
My AR-15 ID's itself as a toaster. Want breakfast?
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May 21, 2017, 07:58:58 PM |
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Wrote about 4 support tickets, none answered. Made a Verge transaction, conirmed in blockchain, but not credited in yobit wallet... so disapointed
first post... hmm. Did you check the current block listed on the yobit wallet vs the blockchain? You gotta think about how many blockchains their servers are trying to stay up to date with. The ones with the most volume, I would assume get the most attention... but typically when my deposit hasnt arrived yet; the wallet is a few blocks behind. I myself, have yet to have any issue with sending or receiving funds from yobit. But; I only TX and RX BTC from them. Not alts. Always check the wallet status before sending funds in is an excellent recommendation anytime you are TX'ing funds.
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gluedog
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May 30, 2017, 09:10:40 PM |
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I've made a BTC deposit to yobit that's not showing up in my wallet: c4e22fbf18e7628494ce7cfede8035ec6b46d2b80b6792065b406e7641696c11
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TunerDude007
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May 30, 2017, 09:15:07 PM |
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I've made a BTC deposit to yobit that's not showing up in my wallet: c4e22fbf18e7628494ce7cfede8035ec6b46d2b80b6792065b406e7641696c11
you sure thats a bitcoin wallet address seems too long
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gluedog
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May 30, 2017, 09:17:51 PM |
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That's the transaction ID
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Heartilly
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May 30, 2017, 09:21:28 PM |
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I've made a BTC deposit to yobit that's not showing up in my wallet: c4e22fbf18e7628494ce7cfede8035ec6b46d2b80b6792065b406e7641696c11
you sure thats a bitcoin wallet address seems too long That's not a bitcoin address. That is a txid and it shows that the transaction was succesful. I suggest to contact Yobit support about this as they are the only one who can respond here clearly. But goodluck if they will find your ticket soon as Yobit support is one of the worst support ever. Just give it a try.
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gluedog
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May 30, 2017, 09:23:36 PM |
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I've made a BTC deposit to yobit that's not showing up in my wallet: c4e22fbf18e7628494ce7cfede8035ec6b46d2b80b6792065b406e7641696c11
you sure thats a bitcoin wallet address seems too long That's not a bitcoin address. That is a txid and it shows that the transaction was succesful. I suggest to contact Yobit support about this as they are the only one who can respond here clearly. But goodluck if they will find your ticket soon as Yobit support is one of the worst support ever. Just give it a try. I've already sent a ticket
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gluedog
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May 31, 2017, 07:35:27 AM |
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Update:
Support replied to the ticket and credited my BTC to my account.
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TunerDude007
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May 31, 2017, 05:35:40 PM |
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Update:
Support replied to the ticket and credited my BTC to my account.
thats awesome
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phr0stbyt3
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May 31, 2017, 11:24:23 PM |
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You can't call it a scam as they send payments for mostly all the coins on the site instantly, but surely the only problem with this exchange is they have really bad support so if you occur any issues you either have to solve it by yourself or just wait for maybe a month for a reply. If you don't want any sort of risk avoid yobit and use other exchanges like poloniex
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nejibens
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June 01, 2017, 03:19:01 AM |
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Their support is better nowadays, maybe they are reading the posts here and decided to recover their trust. They should take more care about their support otherwise many members will leave this exchange to other more stable ones.
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Taki
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June 01, 2017, 11:02:00 AM |
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Their support is better nowadays, maybe they are reading the posts here and decided to recover their trust. They should take more care about their support otherwise many members will leave this exchange to other more stable ones.
I have used that exchanger before for my withdrawings and I hadn't any problem with them and the site's support. Can't say what situation is there now, but I didn't hear any negative words about YoBit ever.
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VerdOrrBT
Member
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Activity: 123
Merit: 10
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June 03, 2017, 09:10:33 AM |
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Wrote about 4 support tickets, none answered. Made a Verge transaction, conirmed in blockchain, but not credited in yobit wallet...
A similar situation - XVG transaction, conirmed in blockchain, but not credited in yobit wallet. 10 tickets, 15 days - silence. https://bitcointalk.org/index.php?topic=1368662.msg19326692#msg19326692
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gluedog
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June 03, 2017, 09:13:05 AM |
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How much money were those XVG worth? I only had a problem with a BTC transaction when sending a high fee of 609 satoshi/byte - the transaction had 15 confirmations but the BTC were not in my wallet. Their support answered my ticket in 8 hours and credited the coins to my account. It was only 0.05 BTC though.
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VerdOrrBT
Member
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Activity: 123
Merit: 10
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June 03, 2017, 09:19:13 AM |
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gluedog
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June 03, 2017, 10:01:16 AM |
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I always send the assets I want to trade to the exchanges in small pieces of 10% of whatever I'm trying to sell, so that if a transaction fails I only lose a small percentage of the total value of those assets, and I will know not to send the next one before the previous transaction is confirmed and credited.
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VerdOrrBT
Member
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Activity: 123
Merit: 10
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June 03, 2017, 10:19:15 AM |
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I always send the assets I want to trade to the exchanges in small pieces of 10% of whatever I'm trying to sell, so that if a transaction fails I only lose a small percentage of the total value of those assets, and I will know not to send the next one before the previous transaction is confirmed and credited. Nobody is bulletproof.Sometimes very much like to think that this is not so =)
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VerdOrrBT
Member
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Activity: 123
Merit: 10
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June 04, 2017, 03:07:23 AM |
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16 days - support is silent
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VerdOrrBT
Member
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Activity: 123
Merit: 10
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June 05, 2017, 08:35:50 AM |
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17 days - support still silent
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