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ifinta
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May 27, 2017, 02:34:25 PM |
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I am trying to transfer from "My private wallet" in lykke app some funds to my "trading wallet". It isn't succeeds. I become an error with "HOLD UP! We are experiencing technical problems. Please try again.". I would like to use Lykke, but I can't - because this issue. It is also not clear - where can I set up a transfer fee for bitcoin transfer... (( Without transfer fee isn't a safe to send bitcoins today... I think. )) Can you, please, help me?
I believe the "hold up - message" shows up when there is an overload. Lykke experiences a significantly increasing number of users and activity. That should hopefully be solved soon. Fee: Lykke pays all fees. No need to worry about that. Thank you. Good. I keep to try again and again. Maybe it helps after some times... They're investigating. Most likely my guess it could be overload is wrong. Seems to be an issue when transferring from private to trading. Hope they'll have it fixed soon. The issue remained. I can't move my funds between wallets. I tried to move to another wallet (to my safe mycellium), but I become some problem. Nothing works... I am waiting... |
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mtnsaa
Legendary
 Offline
Activity: 1568
Merit: 1000
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May 27, 2017, 06:30:22 PM |
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Important update from Sergey Ivliev: Dear Lykke users,
Trading process will be stopped due to a system maintenance for the offchain settlement deployment.
System Maintenance Schedule:
May 27th, 2017 Saturday 22:00 CET – May 28th, 2017 Sunday 22:00 CET.
*During the system maintenance, the trading process will be stopped.
*All other functions, including deposits/withdrawals will be available.
*Please login again in case you are logged out from Lykke Wallet after the system maintenance.
*The schedule might change depending on the situation.
We apologies for the inconvenience, and would like to thank you for your understanding.
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ifinta
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May 27, 2017, 07:58:09 PM |
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I am trying to transfer from "My private wallet" in lykke app some funds to my "trading wallet". It isn't succeeds. I become an error with "HOLD UP! We are experiencing technical problems. Please try again.". I would like to use Lykke, but I can't - because this issue. It is also not clear - where can I set up a transfer fee for bitcoin transfer... (( Without transfer fee isn't a safe to send bitcoins today... I think. )) Can you, please, help me?
I believe the "hold up - message" shows up when there is an overload. Lykke experiences a significantly increasing number of users and activity. That should hopefully be solved soon. Fee: Lykke pays all fees. No need to worry about that. Thank you. Good. I keep to try again and again. Maybe it helps after some times... They're investigating. Most likely my guess it could be overload is wrong. Seems to be an issue when transferring from private to trading. Hope they'll have it fixed soon. The issue remained. I can't move my funds between wallets. I tried to move to another wallet (to my safe mycellium), but I become some problem. Nothing works... I am waiting... It is just succeeded... (the fund not arrived yet, but the start of the transfer was successfully) |
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tempus
Legendary
Offline
Activity: 1960
Merit: 1128
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May 27, 2017, 07:59:51 PM |
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I am trying to transfer from "My private wallet" in lykke app some funds to my "trading wallet". It isn't succeeds. I become an error with "HOLD UP! We are experiencing technical problems. Please try again.". I would like to use Lykke, but I can't - because this issue. It is also not clear - where can I set up a transfer fee for bitcoin transfer... (( Without transfer fee isn't a safe to send bitcoins today... I think. )) Can you, please, help me?
I believe the "hold up - message" shows up when there is an overload. Lykke experiences a significantly increasing number of users and activity. That should hopefully be solved soon. Fee: Lykke pays all fees. No need to worry about that. Thank you. Good. I keep to try again and again. Maybe it helps after some times... They're investigating. Most likely my guess it could be overload is wrong. Seems to be an issue when transferring from private to trading. Hope they'll have it fixed soon. The issue remained. I can't move my funds between wallets. I tried to move to another wallet (to my safe mycellium), but I become some problem. Nothing works... I am waiting... It is just succeeded... (the fund not arrived yet, but the start of the transfer was successfully) Okay, glad to hear that!  Another user on reddit has (or hopefully also had) the same issue. |
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urasawa
Newbie
Offline
Activity: 5
Merit: 0
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May 29, 2017, 12:56:14 AM |
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I still can't trade ios , "App version not supported. Please, update."
I checked in the appstore and there isn't any update.
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mtnsaa
Legendary
Offline
Activity: 1568
Merit: 1000
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May 29, 2017, 02:52:30 AM |
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I still can't trade ios , "App version not supported. Please, update."
I checked in the appstore and there isn't any update.
Hey, please try signing out and log in again, it will most likely fix the issue, if not please contact support. |
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urasawa
Newbie
Offline
Activity: 5
Merit: 0
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May 29, 2017, 06:31:49 AM |
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I still can't trade ios , "App version not supported. Please, update."
I checked in the appstore and there isn't any update.
Hey, please try signing out and log in again, it will most likely fix the issue, if not please contact support. thanks! i'm able to trade again. |
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vipgelsi
Legendary
Offline
Activity: 1736
Merit: 1001
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May 29, 2017, 01:22:16 PM
Last edit: May 29, 2017, 02:47:56 PM by vipgelsi |
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Tempus
I Just did a small bitcoin cashout to test out offchain etc.
Looks like there is now a bitcoin withdrawal network transaction fees for lykke. I figured this would happen sooner or later.
There was always a tx fee but lykke used to cover it. Correct me if i am wrong.
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mtnsaa
Legendary
Offline
Activity: 1568
Merit: 1000
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May 29, 2017, 01:37:20 PM |
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I still can't trade ios , "App version not supported. Please, update."
I checked in the appstore and there isn't any update.
Hey, please try signing out and log in again, it will most likely fix the issue, if not please contact support. thanks! i'm able to trade again. You're welcome, trading has resumed by the way so in case anyone have problems like the one above just follow those instructions and it should fix the issue for most cases. |
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tempus
Legendary
Offline
Activity: 1960
Merit: 1128
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May 29, 2017, 01:56:23 PM |
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Tempus
I Just did a small bitcoin cashout to test out offchain etc.
Looks like there is now a bitcoin withdrawal network transaction fees for lykke. I figured this would happen sooner or later.
There was always a tx fee but lykke used to cover it. Correct me if i am wrong.
Hmm... Just if I get it right: You did a withdrawal and you paid a fee? Offchain is only for Lykke-internal transactions. But as far as I know there shouldn't be a fee "anywhere" - not internal and also no others. Do you see that on the blockchain or didn't the full amount arrive on the receiving address? |
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vipgelsi
Legendary
Offline
Activity: 1736
Merit: 1001
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May 29, 2017, 02:46:07 PM |
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Tempus
I Just did a small bitcoin cashout to test out offchain etc.
Looks like there is now a bitcoin withdrawal network transaction fees for lykke. I figured this would happen sooner or later.
There was always a tx fee but lykke used to cover it. Correct me if i am wrong.
Hmm... Just if I get it right: You did a withdrawal and you paid a fee? Offchain is only for Lykke-internal transactions. But as far as I know there shouldn't be a fee "anywhere" - not internal and also no others. Do you see that on the blockchain or didn't the full amount arrive on the receiving address? I apologies it looks like it was coinbase mistake they for some reason gave me half of what i should have received the coins where sent to an instant exchange. i will have to email them. Everything good on lykke end Sorry guys |
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tempus
Legendary
Offline
Activity: 1960
Merit: 1128
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May 29, 2017, 02:47:15 PM |
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Tempus
I Just did a small bitcoin cashout to test out offchain etc.
Looks like there is now a bitcoin withdrawal network transaction fees for lykke. I figured this would happen sooner or later.
There was always a tx fee but lykke used to cover it. Correct me if i am wrong.
Hmm... Just if I get it right: You did a withdrawal and you paid a fee? Offchain is only for Lykke-internal transactions. But as far as I know there shouldn't be a fee "anywhere" - not internal and also no others. Do you see that on the blockchain or didn't the full amount arrive on the receiving address? I apologies it looks like it was coinbase mistake they for some reason gave me half of what i should have received i will have to email them. Everything good on lykke end Sorry guys No need to apologize, no problem! |
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tempus
Legendary
Offline
Activity: 1960
Merit: 1128
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May 30, 2017, 06:52:57 AM
Last edit: May 30, 2017, 07:15:17 AM by tempus |
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The asset-ID is: AWm6LaxuJgUQqJ372qeiUxXhxRWTXfpzog If you check that on the Lykke-Explorer it's USD: https://blockchainexplorer.lykke.com/asset/AWm6LaxuJgUQqJ372qeiUxXhxRWTXfpzogIt doesn't appear in your App, right? I think it has to do with Offchain-settlement.
Trading-Wallets on Lykke are multi-signature-wallets, and Offchain-settlement works that way that Lykke deposits funds into multi-signature-wallets of users (like it's also done on the Lightning-Network) to have a payment channel. Let's say you would sell Bitcoin for USD: because there already is USD on the multi-sig-wallet your new balance appears in seconds.
They're working on a new Explorer-release to differ the balance - to display offchaintransactions as well.
Edit: A FAQ about Offchain will be published soon. Edit: Seems to be a coinprism-bug... |
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ifinta
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May 30, 2017, 10:49:10 AM |
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I have an idea - I posted it in bitcointalk.org already ( https://bitcointalk.org/index.php?topic=1926978.0 ), and I trying to act for this target with Lykke, but I become a message:  I would like to buy/sell CHF against Bitcoin at this time... Can you help me? |
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tempus
Legendary
Offline
Activity: 1960
Merit: 1128
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May 30, 2017, 11:05:36 AM |
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I have an idea - I posted it in bitcointalk.org already ( https://bitcointalk.org/index.php?topic=1926978.0 ), and I trying to act for this target with Lykke, but I become a message: (...) I would like to buy/sell CHF against Bitcoin at this time... Can you help me? Have you tried to logout and re-login again? That helped many who had this message first (including myself). |
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ifinta
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May 30, 2017, 11:21:15 AM |
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I have an idea - I posted it in bitcointalk.org already ( https://bitcointalk.org/index.php?topic=1926978.0 ), and I trying to act for this target with Lykke, but I become a message: (...) I would like to buy/sell CHF against Bitcoin at this time... Can you help me? Have you tried to logout and re-login again? That helped many who had this message first (including myself). I tried logout and re-login. It don't helps. The dialog came after trying to buy CHF again... |
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tempus
Legendary
Offline
Activity: 1960
Merit: 1128
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May 30, 2017, 11:23:41 AM |
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I have an idea - I posted it in bitcointalk.org already ( https://bitcointalk.org/index.php?topic=1926978.0 ), and I trying to act for this target with Lykke, but I become a message: (...) I would like to buy/sell CHF against Bitcoin at this time... Can you help me? Have you tried to logout and re-login again? That helped many who had this message first (including myself). I tried logout and re-login. It don't helps. The dialog came after trying to buy CHF again... Okay, please send a quick mail to support@lykke.com - usually they react fast. I'll also post it on the team-slack. Are you on IOS or Android? |
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ifinta
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May 30, 2017, 11:40:09 AM |
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I have an idea - I posted it in bitcointalk.org already ( https://bitcointalk.org/index.php?topic=1926978.0 ), and I trying to act for this target with Lykke, but I become a message: (...) I would like to buy/sell CHF against Bitcoin at this time... Can you help me? Have you tried to logout and re-login again? That helped many who had this message first (including myself). I tried logout and re-login. It don't helps. The dialog came after trying to buy CHF again... Okay, please send a quick mail to support@lykke.com - usually they react fast. I'll also post it on the team-slack. Are you on IOS or Android? O. I will do it. Android. Why? |
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tempus
Legendary
Offline
Activity: 1960
Merit: 1128
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May 30, 2017, 11:43:13 AM |
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I have an idea - I posted it in bitcointalk.org already ( https://bitcointalk.org/index.php?topic=1926978.0 ), and I trying to act for this target with Lykke, but I become a message: (...) I would like to buy/sell CHF against Bitcoin at this time... Can you help me? Have you tried to logout and re-login again? That helped many who had this message first (including myself). I tried logout and re-login. It don't helps. The dialog came after trying to buy CHF again... Okay, please send a quick mail to support@lykke.com - usually they react fast. I'll also post it on the team-slack. Are you on IOS or Android? O. I will do it. Android. Why? Okay, hope they'll fix it soon. I asked for the for the OS, because there is an IOS- and an Android-Channel on their Slack. I'll also post it there - might speed it up a little (hopefully). Edit: Damn, wouldn't have been necessary to ask --> screenshot. I need a coffee  |
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