DavidMc0
Jr. Member
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April 17, 2017, 02:48:21 PM |
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it is a known issue which occurs in a negligible % of cases, not that there is a general issue with transfers. We are working on resolving it.
please, let me know if you need any assistance here or whether it works via normal support channel
Ok, thanks for explaining - I'll let you know if I have any problems resolving it, and will pass on any useful information that can help in future cases.
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eduBTC
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Activity: 74
Merit: 10
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April 17, 2017, 08:51:19 PM |
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A comparison of loading fees from bitcoin to EUR Provider | Xapo | Wirex | CryptoPay | SpectroCoin | Uquid | AdvCash | You get EUR for one BTC | 1097.39 | 1041.92 | 1095.25 | 1103.76 | 1103.86 | 1092.86 | Margin | 1.76% | 6.73% | 1.96% | 1.19% | 1.19% | 2.17% | Card Price and one year fees | 20 | 29 | 27 | 21 | 28.99 | 14.99 | Loading fee | 0% | 0% | 1% | 0% | 1% | 1 | You get EUR for one BTC final | 1077.39 | 1012.92 | 1057.29 | 1082.76 | 1069.35 | 1076.87 |
The Bitstamp price is 1117.1 EUR for one BTC
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gosha@e-coin
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April 18, 2017, 02:29:28 PM |
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A comparison of loading fees from bitcoin to EUR
please, see the response in the other thread (or avoid posting the same comments over multiple threads)
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almirfiorio
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April 18, 2017, 04:35:08 PM |
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A comparison of loading fees from bitcoin to EUR Provider | Xapo | Wirex | CryptoPay | SpectroCoin | Uquid | AdvCash | You get EUR for one BTC | 1097.39 | 1041.92 | 1095.25 | 1103.76 | 1103.86 | 1092.86 | Margin | 1.76% | 6.73% | 1.96% | 1.19% | 1.19% | 2.17% | Card Price and one year fees | 20 | 29 | 27 | 21 | 28.99 | 14.99 | Loading fee | 0% | 0% | 1% | 0% | 1% | 1 | You get EUR for one BTC final | 1077.39 | 1012.92 | 1057.29 | 1082.76 | 1069.35 | 1076.87 |
The Bitstamp price is 1117.1 EUR for one BTC I am in doubt among these 3 : Coinizy, spectrocoin and wirez Is coinizy reliable? He does not charge for purchases in us http://Http://www.coinizy.comSee the table http://Https://s13.postimg.org/9dovtli87/coinizy.jpg
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BitMaxz
Legendary
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Activity: 3416
Merit: 3160
Is the $100k BTC possible?
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April 20, 2017, 06:35:50 PM |
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Let me ask guys if where i can buy cheap vcc or free vcc in those 3 Coinizy, spectrocoin and wirex? I have already with wirex. what do you think vcc that works in aws account to use for verification when making new account? I am planning to make account with those vcc because i am planning to make more aws account..
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BTC Road to $80k...
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eduBTC
Member
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Activity: 74
Merit: 10
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April 20, 2017, 10:08:06 PM |
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Prices as on: 2017-04-20Provider | Xapo | Wirex | CryptoPay | SpectroCoin | Uquid | AdvCash | Coinizy | You get EUR for one BTC | 1130.5657 | 1073.49 | 1119.67 | 1127.82 | 1136.76 | 1124.7 | 1082.26 | Margin | 1.65% | 6.61% | 2.59% | 1.88% | 1.11% | 2.16% | 5.85% | Card Price and one year fees | 20 | 29 | 27 | 21 | 28.99 | 14.99 | No plastic | Loading fee | 0% | 0% | 1% | 0% | 1% | 1 | 0% | You get EUR for one BTC final | 1110.5657 | 1044.49 | 1081.4733 | 1106.82 | 1096.4024 | 1108.71 | Not applicable |
The Bitstamp price is 1149.48 EUR for 1 BTC
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SimmonenY
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April 24, 2017, 09:46:36 AM |
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So I have accounts in most of abovementioned wallets but I want a decent debit card to withdraw cash. The more I read your feedbacks guys, the more doubt I have.
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EstevanM
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Activity: 17
Merit: 0
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April 25, 2017, 09:37:29 AM |
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Ok, so my previous post was deleted, I don't know why. I tried to send the moderator a message asking why so at least I don't make the same mistake, but my messages to him/her are blocked. So I'm putting the numbers here again and expecting that it wasn't deleted because of the information my post contained (otherwise it would be censorship?):
At April, 20th: Coingecko marked 963 GBP/BTC, at the same time, if the loading option was used to load BTC from the Wirex wallet to GBP at the Wirex card the exchange rate was 885 GBP/BTC, which means a real exchange fee* of about 8.8%
Now, April, 25th: Coingecko: 977.99 GBP/BTC XE: 981.541 GBP/BTC CEX.IO: 997.49 GBP/BTC Wirex card load GBP from BTC option: 917.53 GBP/BTC Real exchange fee*: 6.69% (using the coingecko exchange rate)
By "real exchange fee" I mean what we lose in comparison to the "official" value of GBP/BTC or what we lose by not buying GBP from localbitcoin. In the end, it is this real fee (the ones the users "feel") that counts.
Finally, wirex site says "No hidden fee" at the card section. But I searched the site for what exchange rate is used to load BTC->GBP and which fees applies but I couldn't find this information anywhere at their site.
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EstevanM
Newbie
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Activity: 17
Merit: 0
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April 25, 2017, 09:45:43 AM |
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I'm just writing this in a different post because of reasons: Sometimes I see some things that reminds me of those sales: "One product for 80 money units, but by paying 160 money units you get the second one for free" That would be a good roll-safe meme: you don't need to add fee if you add a (very) profitable exchange ratio
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EstevanM
Newbie
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April 26, 2017, 10:47:02 AM |
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Ok, now wirex partially solved the problem.
Today 26/04, 11:25 AM: coingecko 998 GBP/BTC coinbase 1001GBP/BTC wirex 991.01 GBP/BTC
0.7% of real exchange fee
HOWEVER, if I want to exchange 0.1 BTC to GBP it uses the exchange rate of 953.23 GBP/BTC. If I exchange 0.11 BTC up to 0.5 BTC, the exchange rate is 976.71 GBP/BTC. I didn't put more than 0.5 BTC in my wirex wallet to test when (which BTC amount) the exchange rate actually reaches the 991.01 GBP/BTC.
Right now I tried to do 3 exchanges (1 through the site and 2 through the app), all failed. Furthermore, the 0.508 BTC I used to do the exchange are gone and no GBP appeared. I'm sending a message to support and I hope I don't lose 0.508 BTC. I'll post the results here.
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Wirex
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April 26, 2017, 04:32:49 PM |
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Ok, now wirex partially solved the problem.
Today 26/04, 11:25 AM: coingecko 998 GBP/BTC coinbase 1001GBP/BTC wirex 991.01 GBP/BTC
0.7% of real exchange fee
Thank you, you noticed We are working hard to listen to our community. HOWEVER, if I want to exchange 0.1 BTC to GBP it uses the exchange rate of 953.23 GBP/BTC. If I exchange 0.11 BTC up to 0.5 BTC, the exchange rate is 976.71 GBP/BTC. I didn't put more than 0.5 BTC in my wirex wallet to test when (which BTC amount) the exchange rate actually reaches the 991.01 GBP/BTC.
It's a change in the logic. You can learn more about it here: https://wirexapp.com/blog/wirex-v2-1-released-today" Right now I tried to do 3 exchanges (1 through the site and 2 through the app), all failed. Furthermore, the 0.508 BTC I used to do the exchange are gone and no GBP appeared. I'm sending a message to support and I hope I don't lose 0.508 BTC. I'll post the results here.
That must be a glitch. However, you have nothing to worry about. Please give me your support ticket number and I will track the issue with the support team
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Wirex — crypto-friendly currency accounts, VISA debit cards, bitcoin wallet, and now PCI DSS certified.
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EstevanM
Newbie
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Activity: 17
Merit: 0
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April 26, 2017, 05:12:21 PM |
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Ok, now wirex partially solved the problem.
Today 26/04, 11:25 AM: coingecko 998 GBP/BTC coinbase 1001GBP/BTC wirex 991.01 GBP/BTC
0.7% of real exchange fee
Thank you, you noticed We are working hard to listen to our community. HOWEVER, if I want to exchange 0.1 BTC to GBP it uses the exchange rate of 953.23 GBP/BTC. If I exchange 0.11 BTC up to 0.5 BTC, the exchange rate is 976.71 GBP/BTC. I didn't put more than 0.5 BTC in my wirex wallet to test when (which BTC amount) the exchange rate actually reaches the 991.01 GBP/BTC.
It's a change in the logic. You can learn more about it here: https://wirexapp.com/blog/wirex-v2-1-released-today" Right now I tried to do 3 exchanges (1 through the site and 2 through the app), all failed. Furthermore, the 0.508 BTC I used to do the exchange are gone and no GBP appeared. I'm sending a message to support and I hope I don't lose 0.508 BTC. I'll post the results here.
That must be a glitch. However, you have nothing to worry about. Please give me your support ticket number and I will track the issue with the support team I've notified the support and I've received a couple of emails informing that it is under analysis. Actually, I checked again the BTC amount and it was 0.5048 BTC not 0.508 BTC. Anyway, here is my ticket: #92417. Wow, that news is from today, this change is happening on the fly! I'm glad to see the exchanges rates are better! Could you tell us how this fee is calculated exactly? Or what is the minimum BTC amount to get the highest exchange rate? Thank you!
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eduBTC
Member
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Activity: 74
Merit: 10
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April 26, 2017, 05:48:46 PM |
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Ok, now wirex partially solved the problem.
Today 26/04, 11:25 AM: coingecko 998 GBP/BTC coinbase 1001GBP/BTC wirex 991.01 GBP/BTC
0.7% of real exchange fee
Thank you, you noticed We are working hard to listen to our community. HOWEVER, if I want to exchange 0.1 BTC to GBP it uses the exchange rate of 953.23 GBP/BTC. If I exchange 0.11 BTC up to 0.5 BTC, the exchange rate is 976.71 GBP/BTC. I didn't put more than 0.5 BTC in my wirex wallet to test when (which BTC amount) the exchange rate actually reaches the 991.01 GBP/BTC.
It's a change in the logic. You can learn more about it here: https://wirexapp.com/blog/wirex-v2-1-released-today" Right now I tried to do 3 exchanges (1 through the site and 2 through the app), all failed. Furthermore, the 0.508 BTC I used to do the exchange are gone and no GBP appeared. I'm sending a message to support and I hope I don't lose 0.508 BTC. I'll post the results here.
That must be a glitch. However, you have nothing to worry about. Please give me your support ticket number and I will track the issue with the support team The fees are going down from 9% to 6% as I can see? Are you going to compensate such losses to your clients? Are "Japanese smart money" all about screwing your customers with hidden fees?
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Naokia980
Full Member
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Activity: 182
Merit: 100
★PlayAmo.com★
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April 26, 2017, 06:03:05 PM |
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Guys,do you advice to use uquid? I have some problems with them. Buy pls give info about their service
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wizzardTim
Legendary
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Activity: 1708
Merit: 1000
Reality is stranger than fiction
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April 26, 2017, 06:14:38 PM |
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Guys,do you advice to use uquid? I have some problems with them. Buy pls give info about their service
Their support was very quick and informative. Helped me on an issue. I am referring to their skype support.
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Behold the Tangle Mysteries! Dare to know It's truth.
- Excerpt from the IOTA Sacred Texts Vol. I
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Naokia980
Full Member
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Activity: 182
Merit: 100
★PlayAmo.com★
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April 26, 2017, 06:51:30 PM |
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Xapo has a large country restrictions. I dont like their system
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SimmonenY
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April 27, 2017, 06:51:27 AM |
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I haven't used uquid but I tried almost all of them and it seems that many well known and proved to be save wallets have either risen fees or have broblems with transactions or verification. I will continue to use them anyway but if someone knows any other good wallet with a debit card I'll gladly have a look.
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EstevanM
Newbie
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Activity: 17
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April 28, 2017, 11:39:12 AM |
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That must be a glitch. However, you have nothing to worry about. Please give me your support ticket number and I will track the issue with the support team
Ok, it's 2 days now since my bitcoins are gone and I'm beginning to worry about it...
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Optimist7
Newbie
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April 29, 2017, 01:18:35 PM |
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Hi,
I have Wirex plastic card for quite a long time. After all those updates I have tried to add funds to my plastic card. I choose option Exchange. I see the exchange rate 1 Bitcoin = 1196.80 EURO. When I try to enter amount the exchange rate changes from 1198 to 928 Euro per 1 Bitcoin. it is a drop by 22%. Is it normal??? How much you charge for adding funds to the card now?
Regards
DL
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alani123
Legendary
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Activity: 2562
Merit: 1503
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April 30, 2017, 01:52:39 PM |
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Hi,
I have Wirex plastic card for quite a long time. After all those updates I have tried to add funds to my plastic card. I choose option Exchange. I see the exchange rate 1 Bitcoin = 1196.80 EURO. When I try to enter amount the exchange rate changes from 1198 to 928 Euro per 1 Bitcoin. it is a drop by 22%. Is it normal??? How much you charge for adding funds to the card now?
Regards
DL
This deceptive tactic is what Wirex/e-coin have been counting on to profit from customers. I wrote about this in detail in a post I made in my list of Bitcoin debit cards a while ago. https://bitcointalk.org/index.php?topic=1242788.msg15766469#msg15766469
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[/tabl
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