klarki (OP)
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March 04, 2018, 06:30:32 PM |
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In my experience, Livecoin has the best customer support of all the exchanges. Keep up the great work.
Thank you for your feedback!)
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juliusg
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March 06, 2018, 10:51:43 AM |
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In my experience, Livecoin has the best customer support of all the exchanges. Keep up the great work.
I really wish I could say the same, but I am getting worried that I lost my funds and support is not willing to help out here. I filled in a support ticket and reached out to livecoin and klarki about the issue last Friday (4 days ago). There are some problems between crex24 and livecoin exchanges, and livecoin had some maintenance and wallet issues in the last few days. This resulted in me not getting my coins credited to my wallet. I believe that livecoin.net support is professional and will help me resolve this issue. There is a lot of people who want to join this exchange but lack of good reviews in English language. I hope my case will be the one which will let people know that livecoin.net is legit and professional. Looking forward to get in touch with support regarding the matter.
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juliusg
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March 06, 2018, 12:25:16 PM |
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Dear Livecoin,
I have read on multiple occasions (your forum boards here/bitmedia) that people had the same issue with $KRB and $XMR in the past, for missing payment ID.
The support ended up helping for 10% fee of the amount to be credited, after information such as tx id, tx amount, time, was provided.
I have provided all of this information with screenshots and verification. I believe that if your team solved these issues in the past with $xmr and $krb, it should be no problem to do the same thing with $ipbc.
I would like to get the same treatment like your previous customers in the past.
Please let me know whether additional information is required.
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Pettycash
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March 06, 2018, 11:35:11 PM |
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I no longer have access to the email that is associated with my account. When attempting to change emails, the system sends a verification to the old email. Which per above I can not access. How can this be fixed? (sent ticket but was told to just go in and change email, which obviously doesnt work) Thanks for any help you can provide. ![Angry](https://bitcointalk.org/Smileys/default/angry.gif)
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serafimaga
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March 08, 2018, 11:18:02 AM |
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My bcc coins just disappeared from my livecoin account,just like that,WHY!?!?!??!
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juliusg
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March 08, 2018, 11:37:27 AM |
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My bcc coins just disappeared from my livecoin account,just like that,WHY!?!?!??!
Are you referring to bitconnect? It was announced long time ago that they will delist it.
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rapidleech
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March 11, 2018, 11:49:19 PM |
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what is the daily withdraw limits for users ?? how much money I can withdraw in day with advcash USD ??
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klarki(teh)
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March 12, 2018, 06:15:33 AM |
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what is the daily withdraw limits for users ?? how much money I can withdraw in day with advcash USD ??
Hello. Attention! If the recipients's wallet has limitations regarding allowed receivable amount, and the payment was declined due to this reason, we would be unable to credit it back. When you click "send" , you hereby confirm, that the recipient's wallet is allowed to receive the amount you are sending. Please, note, that withdrawals in excess of 20000 USD, are processed manually during our regular working hours on weekdays.
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juliusg
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March 12, 2018, 10:52:56 AM |
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Hey Klarki,
Is there a way to send you a private message? Your profile does not allow messages from relatively new users.
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klarki(teh)
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March 16, 2018, 04:48:59 PM |
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Verification news https://www.livecoin.net/en/news/view/640Dear customers, as you know, we are always ready to meet our customers' demands. By popular demand of our customers, we have revised and changed our approach to verification. At present we have 2 types of verification - one is quite simple and used for quick recovery of access to the customer's account and is for security purposes only; the other type of verification is comprehensive (full), and requires providing of personal ID documents. Earlier we have set up a requirement - to create a ticket one has to go through full procedure of verification. Responding to numerous requests of our customers, we have revised and changed this requirement. Finally, the full verification is not obligatory for creating tickets, but, the accounts which have completed the full verification procedure, will have privileges, their questions will be resolved as a matter of priority. The accounts without full verification can create tickets, but these tickets won't be the first to resolve. NEW TRADING PAIRSRECIPROCATION [ECHO] ECHO/BTC: https://www.livecoin.net/en/trade/index?currencyPair=ECHO%2FBTCECHO/USD: https://www.livecoin.net/en/trade/index?currencyPair=ECHO%2FUSDECHO/ETH: https://www.livecoin.net/en/trade/index?currencyPair=ECHO%2FETHExplorer: https://etherscan.io/address/0x290bdb17bc906d8d2c09f43302f86538bf4bb1a5
HONOR [HNR] HNR/BTC: https://www.livecoin.net/en/trade/index?currencyPair=HNR%2FBTCHNR/USD: https://www.livecoin.net/en/trade/index?currencyPair=HNR%2FUSDHNR/ETH: https://www.livecoin.net/en/trade/index?currencyPair=HNR%2FETH
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Mogul59
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March 20, 2018, 10:29:24 AM |
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Dear friends, colleagues, associates! When reviewing the forum of Livecoin exchange, we found out, that most of the problems arise because the users do not follow the news. In order to make things easier or the users and to facilitate the work of Livecoin team, I'm launching our channels on Telegram. Join us! ![](https://ip.bitcointalk.org/?u=http%3A%2F%2Fi99.fastpic.ru%2Fbig%2F2018%2F0320%2F1e%2F4a4ba3898ada3dce07b8e9f9b9c1711e.jpg&t=665&c=VnGysfI_useV9w) On-line news portal. All the news from the Exchange management will be duplicated here. ![](https://ip.bitcointalk.org/?u=http%3A%2F%2Fi102.fastpic.ru%2Fbig%2F2018%2F0320%2F2d%2F88293cf499ee7637e2a6bb4158509a2d.jpg&t=665&c=YvxE7ShwaGl-sA) The chat gives an opportunity to discuss the latest news, warn the Livecoin users of potential problems, etc.
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klarki(teh)
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March 20, 2018, 09:17:03 PM |
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VOXELS NEWSDear clients, please withdraw VOX before April 19. This asset will be delisted. Withdrawal and trading will not be available after April 19. Please don't deposit VOX. Link: https://www.livecoin.net/en/news/list
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klarki(teh)
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March 28, 2018, 11:22:47 PM |
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DerekVazz
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March 29, 2018, 07:01:28 AM |
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What are the requirements to list a new at your exchange?
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LiveCoin
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LiveCoin - is a modern stock exchange
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March 29, 2018, 09:28:30 AM |
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What are the requirements to list a new at your exchange?
Hello Sorry, we can't take new coins right now. All information on adding new coins can be found on this page https://www.livecoin.net/en/coin-listing
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klarki(teh)
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March 29, 2018, 10:08:01 PM Last edit: March 31, 2018, 06:40:27 AM by klarki(teh) |
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What are the requirements to list a new at your exchange?
Hello. Please read: https://www.livecoin.net/en/coin-listingIf you are a developer or an official representative of cryptocurrency asset, you can add this asset to Livecoin Trading Paltform. We offer a few options to list a new asset, please, contact us via email .
Please, provide the following details of your asset when you request listing: link to an official git of your node or to the contract link to an official website link to properly functioning block explorer name of the asset and trading symbol
By applying to add an asset to Livecoin Trading Platform, the developer or an official representative of an asset agrees to report all technical issues with cryptocurrency, node, block explorer, etc., as well as notify of scheduled forks well in advance and promptly report the forks which occurred already. In case of loss of the clients' funds due to forks or technical issues with blockchain or node, the developer bears full responsibility for the damage.
Timeline for listing of a new asset depends on agreements reached with the applicant, the term for each specific asset is subject to negotiations on an individual basis. The shortest term for listing is 1 week.
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nina991
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March 31, 2018, 10:34:06 AM |
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Dear Livecoin team,
In about a month ago you sent notification to all Livecoin members you are changing BTC addresses in Livecoin account. I did make a mistake and did not read this notification and transfer BTC to old BTC livecoin address anyway (my fall)
I sent you support ticket and you explained me you can nothing to help and my BTC are lost. But today I checked in BTC explorer you transferred my lost BTC forward anyway?
Are there any changes you can save my lost BTC and withdraw it to my new livecoin BTC wallet? Since you were able to transfer BTC forward I assume you are able to safe them?
Thank you for your help!
Nina
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klarki(teh)
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April 04, 2018, 03:32:09 PM |
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Be careful!Attention! This is a tweet from a fake account! It is not our message! Please, beware! ![](https://ip.bitcointalk.org/?u=https%3A%2F%2Fpbs.twimg.com%2Fmedia%2FDZ2FFaiWAAA89nY.jpg%3Alarge&t=665&c=9V4-yNOctcP40A)
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