Jacob211
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April 21, 2017, 11:25:50 AM |
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But sometime it's hard to find the match I want to bet and there are no football from Mexico
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xinzark
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Activity: 1120
Merit: 1001
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April 21, 2017, 12:37:32 PM |
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Hi dustboy, The issue in this case was that the player was not happy about our change in the terms regarding the leaderboards: 5. The number of single bets per event is limited to maximum 3 per user. This change was made because some players were abusing the terms by making hundreds of bets on the same event to get a lot of leaderboard points, which would not make it fair for the other players. Therefore we have changed the terms to keep it fair for everyone to participate so that everyone has the same chance to get to the top on the leaderboard and win prizes ![Smiley](https://bitcointalk.org/Smileys/default/smiley.gif) Sportsbet.io is all about having an entertainment experience and we want it to be fun for all of you! ![Smiley](https://bitcointalk.org/Smileys/default/smiley.gif) Cheers, sportsbet.io Thanks for bringing out this issue on the forum early by your own but as far as i know it was allowed on Sportsbet and nobody warned me about it EVER Whenever a new condition is added in the terms, it is added for the Future experience not to alter the past. The point you mentioned about terms was added a long after my bets were settled. If you change your terms like this to treat the past then I am sure one day you will say " We just added a new term which says winning is not allowed on our sportsbook, So ALL your previous bets are invalid and we decided to close your account for violating our terms " Who the hell in the world changes terms like this, huh ? If something is missing in the terms then it is your mistake not mine and it is you who have to bear the fault not us I was not aware and was never told betting in such pattern is not allowed. I also got an email once from a support agent asking if anything is wrong with my account when they saw me betting in this manner, I clearly replied that placing multiple bets in a single match is allowed so what's wrong with that Then the reply from the support agent was like this We just wanted to check that everything was in order.
We hope that you enjoy our Sportsbook, and we will do our best to give you the best sports experience on the net. I even contacted your support agents to ask if this is allowed, and they also said YES. I also have the chat transcript of those chats which i can show
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Jasad
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Activity: 1414
Merit: 1002
= jasad =
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April 21, 2017, 02:03:07 PM |
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Hi dustboy, The issue in this case was that the player was not happy about our change in the terms regarding the leaderboards: 5. The number of single bets per event is limited to maximum 3 per user. This change was made because some players were abusing the terms by making hundreds of bets on the same event to get a lot of leaderboard points, which would not make it fair for the other players. Therefore we have changed the terms to keep it fair for everyone to participate so that everyone has the same chance to get to the top on the leaderboard and win prizes ![Smiley](https://bitcointalk.org/Smileys/default/smiley.gif) Sportsbet.io is all about having an entertainment experience and we want it to be fun for all of you! ![Smiley](https://bitcointalk.org/Smileys/default/smiley.gif) Cheers, sportsbet.io Thanks for bringing out this issue on the forum early by your own but as far as i know it was allowed on Sportsbet and nobody warned me about it EVER Whenever a new condition is added in the terms, it is added for the Future experience not to alter the past. The point you mentioned about terms was added a long after my bets were settled. If you change your terms like this to treat the past then I am sure one day you will say " We just added a new term which says winning is not allowed on our sportsbook, So ALL your previous bets are invalid and we decided to close your account for violating our terms " Who the hell in the world changes terms like this, huh ? If something is missing in the terms then it is your mistake not mine and it is you who have to bear the fault not us I was not aware and was never told betting in such pattern is not allowed. I also got an email once from a support agent asking if anything is wrong with my account when they saw me betting in this manner, I clearly replied that placing multiple bets in a single match is allowed so what's wrong with that Then the reply from the support agent was like this We just wanted to check that everything was in order.
We hope that you enjoy our Sportsbook, and we will do our best to give you the best sports experience on the net. I even contacted your support agents to ask if this is allowed, and they also said YES. I also have the chat transcript of those chats which i can show which means they are launching the event far from well prepared , what a shame instead make the terms fair for everyone , it is just hurting people , for me it is enough to judge what kind sportsbook they are when i take a look into sportsbet.io trust rating , too much shady things here.
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Barnstorm
Member
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Activity: 160
Merit: 13
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April 22, 2017, 01:45:21 PM |
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SportsBet.io,
Are you aware of how slow your site is? It had improved a bit ago, but it is back to really dragging. It slows my whole computer down!
Please, you need to redesign your entire site. I am a webmaster and I know you have some serious design problems if it is that slow. Fire whoever designed this awful site for you and hire someone who knows how to build a fast website.
GL!
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pro100j
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April 22, 2017, 02:30:27 PM |
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wanna complain too, i won in sportsbet.io twitter competition https://twitter.com/sportsbet_io/status/846354881220919296prize was Stephen Curry and Kevin Durant signed print, they send me it very fast, but when i opened it i saw that its just a printed photo with printed sisngatures, so its nothing, i can print that kind a shit too its not worth a penny. so i write them on twitter they answered me once on 7th april- "Hi Arthur, it was our understanding that the photograph had been signed by Steph Curry and Kevin Durant. We will be taking this up with the sporting memorabilia company that we source the prize from. Apologies if you were disappointed with the prize." and thats all after that i try to reached them 4-5 times, and they just ingore me, so i will post it here
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panjul07
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April 22, 2017, 04:44:29 PM |
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wanna complain too, i won in sportsbet.io twitter competition https://twitter.com/sportsbet_io/status/846354881220919296prize was Stephen Curry and Kevin Durant signed print, they send me it very fast, but when i opened it i saw that its just a printed photo with printed sisngatures, so its nothing, i can print that kind a shit too its not worth a penny. so i write them on twitter they answered me once on 7th april- "Hi Arthur, it was our understanding that the photograph had been signed by Steph Curry and Kevin Durant. We will be taking this up with the sporting memorabilia company that we source the prize from. Apologies if you were disappointed with the prize." and thats all after that i try to reached them 4-5 times, and they just ingore me, so i will post it here Yeah, thats a bad prize IMO as it is not as expected by all people who participate on the twitter campaign. I'm sure most of them thinks that the prize is an original signs from the NBA players. If they knew that it is just a printed sign then I believe they would not even intersted to participate. Did they offer something for compensation as the prize is not an original sign?
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JanpriX
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April 22, 2017, 05:13:17 PM |
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wanna complain too, i won in sportsbet.io twitter competition https://twitter.com/sportsbet_io/status/846354881220919296prize was Stephen Curry and Kevin Durant signed print, they send me it very fast, but when i opened it i saw that its just a printed photo with printed sisngatures, so its nothing, i can print that kind a shit too its not worth a penny. so i write them on twitter they answered me once on 7th april- "Hi Arthur, it was our understanding that the photograph had been signed by Steph Curry and Kevin Durant. We will be taking this up with the sporting memorabilia company that we source the prize from. Apologies if you were disappointed with the prize." and thats all after that i try to reached them 4-5 times, and they just ingore me, so i will post it here I can't believe that they sent you that kind of sh*t as a reward for their Twitter competition. Why would they even bother to send that printed photo with printed signatures in the first place? Anyone who has access to a printer could have that in a second. They should stop their competitions if they will just give worthless prizes. Participant of it will just waste their time for nothing.
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game-protect
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
April 22, 2017, 06:20:43 PM |
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In regard to the Curacao license, we need this to be able to offer certain casino games from different casino software providers. Which casino software providers require a license from you? to maintain this license, there are certain regulations which provide a framework we need to operate within. Do you speak about the frame work gaming server and managing director in Curacao? Still, what are the requirements and where are they stated? Are these requirements a secret between you and your licensor? But they are helpful for your customers, right? If he had lost 15 bitcoin, then the deposit would not have confirmed on the blockchain - that is the effect of a player doing double spend fraud. Can you cancel a Bitcoin transfer until the first confirmation?
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xinzark
Legendary
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Activity: 1120
Merit: 1001
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April 23, 2017, 10:00:00 AM |
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wanna complain too, i won in sportsbet.io twitter competition https://twitter.com/sportsbet_io/status/846354881220919296prize was Stephen Curry and Kevin Durant signed print, they send me it very fast, but when i opened it i saw that its just a printed photo with printed sisngatures, so its nothing, i can print that kind a shit too its not worth a penny. so i write them on twitter they answered me once on 7th april- "Hi Arthur, it was our understanding that the photograph had been signed by Steph Curry and Kevin Durant. We will be taking this up with the sporting memorabilia company that we source the prize from. Apologies if you were disappointed with the prize." and thats all after that i try to reached them 4-5 times, and they just ingore me, so i will post it here You should make a detailed report about this here : https://bitcointalk.org/index.php?topic=1882846.0It's clear that they are adopting a new way to run promos with no interest to pay actual stuff
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olushakes
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April 23, 2017, 11:43:52 AM |
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It seems things are really heated up here and I would encourage the admin to really up their game because this might cause reputation issues which is bad for business. Regarding the terms issues although based on my opinion, the site's management reserves the right to change the terms of the sites to reflect current happenings but at the same time, courtesy demands proper notification is given to clients in other to adjust accordingly.
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xinzark
Legendary
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Activity: 1120
Merit: 1001
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April 23, 2017, 11:52:28 AM |
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It seems things are really heated up here and I would encourage the admin to really up their game because this might cause reputation issues which is bad for business. Regarding the terms issues although based on my opinion, the site's management reserves the right to change the terms of the sites to reflect current happenings but at the same time, courtesy demands proper notification is given to clients in other to adjust accordingly.
You are right. I do like they added that point to their terms which was causing confusion but one cannot apply the new terms on bets which were settled long before It's totally Unfair
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sportsbet.io (OP)
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Merit: 2978
Make winning bets on sports with sportsbet.io!
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April 24, 2017, 07:17:10 AM |
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Hi everyone
The leaderboard issue was brought to our attention by our own users, people who are also on this forum. As was mentioned before we only apply changes to future promotions/campaigns. This change took effect at the end of March for the April leaderboards.
As olushakes said we always reserve the right to make changes to promotions, especially to improve the experience for all users and to make it fair.
Xinzark, unfortunately we missed on updating all of the leaderboard participants about this change. As it was an urgent change we will be sure to take your advice and should a similar situation occur in the future, be sure to advise all participants.
In regards to the unfortunate Twitter campaign incident, we are already in contact with the distributor and are looking for a solution to the issue. All of our other Twitter campaign winners have received their prizes, including the Grand Prize which were tickets+flights+hotel to El Clasico yesterday.
pro100j, you are guaranteed to receive a prize you deserve. You will be contacted today with further info on this situation.
Best regards, sportsbet.io
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erpbridge
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Activity: 954
Merit: 1000
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April 24, 2017, 02:17:35 PM |
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I am curious as to the scam accusation was solved or not. I still see 3 red negative trusts on your account page. Have the default trust members decided to leave it there or is it still being resolved ?
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Cactushrt
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April 24, 2017, 03:17:29 PM |
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I am curious as to the scam accusation was solved or not. I still see 3 red negative trusts on your account page. Have the default trust members decided to leave it there or is it still being resolved ?
Actually sportsbet team return the 15btc deposit to excess test but the problem is the site don't pay the 6btc winnings that's why they have existing negative trust. I dont think the trust can be neutral again if they will not release the 6btc
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game-protect
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![](https://bitcointalk.org/Themes/custom1/images/post/xx.gif) |
April 24, 2017, 06:57:22 PM |
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So you claim something, but do not deliver any proof of your claim? In regard to the Curacao license, we need this to be able to offer certain casino games from different casino software providers. Which casino software providers require a license from you? to maintain this license, there are certain regulations which provide a framework we need to operate within. Do you speak about the frame work gaming server and managing director in Curacao? Still, what are the requirements and where are they stated? Are these requirements a secret between you and your licensor? But they are helpful for your customers, right?
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Monnt
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Activity: 938
Merit: 1002
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April 24, 2017, 07:05:36 PM |
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I am curious as to the scam accusation was solved or not. I still see 3 red negative trusts on your account page. Have the default trust members decided to leave it there or is it still being resolved ?
I think not resolved yet but I see this more like fifty fifty chance for a new website. I just want to say the person who claims his 21.5 btc was not paid can seek justice with many places even provided by sportsbet.io or somewhere else and in return we can see who is actually right. I have seen so many greedy people both gambling and running a casino that either could be faulty.
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xinzark
Legendary
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Activity: 1120
Merit: 1001
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April 25, 2017, 02:28:07 PM |
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Xinzark, unfortunately we missed on updating all of the leaderboard participants about this change. As it was an urgent change we will be sure to take your advice and should a similar situation occur in the future, be sure to advise all participants.
What does that mean ? Will i get my points added on the leaderboard and when ?
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elbill
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April 25, 2017, 02:55:43 PM |
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I wanted to thank the invitation to "El clasico" to the VIP department of sportsbet, it was an incredible experience. ![](https://ip.bitcointalk.org/?u=https%3A%2F%2Fi.imgur.com%2FTVg9mEm.jpg&t=665&c=JWZKslkgzGimKA)
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olushakes
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April 25, 2017, 05:01:26 PM |
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I wanted to thank the invitation to "El clasico" to the VIP department of sportsbet, it was an incredible experience.
I am sure other games are still upcoming but what you fail to do is telling us what made you qualify for such august attention to be selected among the various players on Sportbet.io. So, I can also be a partaker. I have been longing to watch a live match in a stadium as big as that. Sportbet I also need an invitation so I can come here too and appreciate you... lol
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Joel_Jantsen
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Get your game girl
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April 25, 2017, 05:04:49 PM |
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I wanted to thank the invitation to "El clasico" to the VIP department of sportsbet, it was an incredible experience.
That picture does really explains a lot,does it ? You know I can ask a friend of mine to send me a picture just like that (even smarter I'd screen shot it while live in the match) and claim to be sponsored by the betting site I'm shilling for.In a non-sugar coated way,your pic doesn't prove jack.Who knows if you are part of their team too ? No one's buying it.
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