Cryptopia Cryptocurrency Platform Services and Development

[CryptopiaShareholder]

I'm a cryptopia shareholder, i want to ask when are you going to pay your shareholders?
And why are you giving away 20000 $ when i'm not getting paid for the shares i own https://twitter.com/mapolglase/status/908122459416621057 ?
Cryptopia trade 3500000$ a day
The earnings are 0.4% 14206$ a day
Earnings are 426180$ a month, how much expenses do you have a month?
Were is my money

[1714797961]

1714797961

[1714797961]

1714797961

[Mindin]

Another XVG deposit not showing/getting through on Cryptopia. There must be something very wrong there.

Came trough after I opened a ticket and an admin fixed it.

[empathist]

Another XVG deposit not showing/getting through on Cryptopia. There must be something very wrong there.

Came trough after I opened a ticket and an admin fixed it.

really, you are lucky

i have been waiting a withdraw problem to be solved since the date 2/9, i dont understand why does this take this long?

[btclife01]

For fast solution or reply exchanges should use, telegram, slack or something like that. So you feel better, and you can know somebody is there and reading your problem!

[Flodner]

I already said that I like Cryptopia,
recently I put my signature! You can see it, and I hope I can get bounties or DOT for it

Also a while ago I made small video of exchanging DIME to DOGE
https://www.youtube.com/watch?v=DkMiTfw8-Oo

I hope it helps those new people who didn't trade at all before.
I hope it will help to see that exchanging cryptocurrencies is very easy!

[flashdix]

My account blocked more 2 weeks, support don't talk with me.

Where my money crytopia? You use my money, I didn't give such permission to you.

I will wait 1-2 more weeks. Further I will publish information that you are scamers on all the forums and communities.

[wtman]

Would be great to hear an update on DOT I think we are close to the final block when it gets switched to a token. Thank you

[dodopool]

would also be great to hear why they are locking signatum, since this pasted response to every "support" ticket is complete and utter BS.

Building and syncing a wallet takes an hour tops not "WEEKS"

No answer or explanation to an issue like this only shows how big of a pile of dirt you are. No self respecting organisation would stoop this low.

Code:

Sender: fairlady

Hi xxxxx,

SIGT is currently in maintenance.
Rebuilding and syncing wallet. We appreciate your patience and hope to have this wallet online soon.
You will be able to deposit and withdrawal SIGT when the maintenance has been completed and the wallet is back online again. There is no ETA on when the SIGT wallet will be back online again. Some wallets can take longer to sync. You can keep an eye on the SIGT wallet here :

https://www.cryptopia.co.nz/CoinInfo/?coin=SIGT

Sorry for the inconvenience this has caused.

Please feel free to contact us if you have any further questions.
I will close this ticket.

Thanks

fairlady

The Cryptopia Team

[psybits]

My account blocked more 2 weeks, support don't talk with me.

Where my money crytopia? You use my money, I didn't give such permission to you.

I will wait 1-2 more weeks. Further I will publish information that you are scamers on all the forums and communities.

Edited my account has been unlocked.

Thanks support and faith restored.

[xtraelv]

I'm a cryptopia shareholder, i want to ask when are you going to pay your shareholders?
And why are you giving away 20000 $ when i'm not getting paid for the shares i own https://twitter.com/mapolglase/status/908122459416621057 ?
Cryptopia trade 3500000$ a day
The earnings are 0.4% 14206$ a day
Earnings are 426180$ a month, how much expenses do you have a month?
Were is my money

Companies in New Zealand usually distribute profits annually or bi-annually. Cryptopia until recently have distributed monthly.
There is no legal obligation for them to pay monthly. As said in the shareholders chatroom on discord - they are working on it.
Recent changes with the new constitution and token issue takes time to implement. Give them time to do it properly.

[xtraelv]

Would be great to hear an update on DOT I think we are close to the final block when it gets switched to a token. Thank you

Cutoff Block: 1,200,000
Total DOT at block 1,200,000: 522,500,000 DOT
New DOT Asset Total: 522,500,000 DOT

https://chainz.cryptoid.info/dot/

30000 blocks to go.

[Flodner]

I just want to ask, if I keep Cryptopia signature - will I receive some bonuses?
Because if no, I will switch to some other signature campaign

Cryptopia is cool, but I need to make some additional coins)

[Lisk_beginner]

Hello,

I have Clicked on Locked m'y account when i have received the mail of confirmation to connect on cryptopia..

I send à mail and à message by facebook and any answer..

Which is thé solution please ?

Thanks you

[wacko]

Holy crap, I think I've done the same. Also had my account locked today and was wondering why, and just now realized that it was probably myself that clicked that button in the e-mail. Bad design really, "Lock my account" shouldn't be the first button in the mail, it's the one you intuitively click when the login confirmation e-mail arrives. And it just locks you straight away, without any "are you sure?" dialogs. 

[MySeriousFaceIsOn]

@fusionfoto - We're getting there, we had some hardware cause us some issues for us; some of the wallets themselves or some of our integrations have had issues recovering from this. Cryptopia has to balance getting everything running smoothly again while not cutting any corners to make sure everyone's money stays safe.

@flashdix - I had to go and cleanse sections of your support ticket from our DB because you included your API key and API secret in the support ticket for whatever reason (NEVER give your API key/secret to anyone, ffs). Your has been unlocked based on my assumptions your bot will be less dumb in the future. If you want to spam the mempool of a coin, do it from your own wallet and not ours.

@theincrediblevictor, @chickenbacon, @hoan281, @Icefrag - Some of the aforementioned problems have queued a bunch of wallet work up, most of which is manually checking and reprocessing transactions. We can't just get some temps or some interns and hand them root access to our hot wallets. This seems like it would be pretty low hanging fruit though, so I'll ask.

@Mindin - sorry for the hassle, glad support helped you

@dodopool - We've been working with the SIGT team to deal with these problems which are with SIGT and not with Cryptopia. The SIGT wallet wasn't designed to work on an enterprise level and so it has major problems no matter what kind of hardware we put on it. You're right that your wallet with a few addresses and a handful of transactions will sync in a manner of hours. But if you have tens of thousands addresses with over a million inputs and you're wallet was involved in up to 50 transactions per block since it was listed... then it's a slightly different story. Since 2 of the 3 wallets that were importing our keys have corrupted their leveldbs, we're assuming plan A isn't going to work. Plan B is to gonna be to import the keys a few hundred at a time so we can consolidate the inputs back into our hot wallet so that users can withdraw and we can delist.

@Lisk_beginner, @wacko - accounts locked this way are locked for 24 hours at which point they unlock - and we know you're right, the confirmation box is coming soon.

[dodopool]

@dodopool - We've been working with the SIGT team to deal with these problems which are with SIGT and not with Cryptopia. The SIGT wallet wasn't designed to work on an enterprise level and so it has major problems no matter what kind of hardware we put on it. You're right that your wallet with a few addresses and a handful of transactions will sync in a manner of hours. But if you have tens of thousands addresses with over a million inputs and you're wallet was involved in up to 50 transactions per block since it was listed... then it's a slightly different story. Since 2 of the 3 wallets that were importing our keys have corrupted their leveldbs, we're assuming plan A isn't going to work. Plan B is to gonna be to import the keys a few hundred at a time so we can consolidate the inputs back into our hot wallet so that users can withdraw and we can delist.

did you try asking yobit how they solved this? or novaexchange?

these problems which are with SIGT and not with Cryptopia

I am fairly certain when it works on other exchanges and not cryptopia, it is a problem with your excange

[MySeriousFaceIsOn]

I guess soon enough we will find out whether Nova or Yobit have solved the issue already or simply not encountered it yet.

[Higginbotham]

Cryptopia - I have always liked the general feeling of Trollbox developing transparent funds and encouraging shareholders.
Exchange is much easier than helping a lot with daily deals
 DOT it is a great business coin and can be used by the services on the site

[xtraelv]

did you try asking yobit how they solved this? or novaexchange?

60% of the total Signatum is traded on Cryptopia

Yobit trades 35% and yobit has issues with stuck coins https://bitcointalk.org/index.php?topic=2081826.0

Nova trades 4% and nova have their own issues https://bitcointalk.org/index.php?topic=2118683.0

Guess they haven't had a wallet crash yet.

Different exchanges run on quite different platforms and coding.

[Dark12]

Can you folks confirm that our SIGT is safe in your exchange?  Even if it might take some time to resolve the issue?