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Author Topic: Ebit e9 miner with 6.8Th/s from Ebang company a new rival for existing producers  (Read 60857 times)
ukfatboy
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October 16, 2017, 01:50:43 PM
 #261

Hi,

Does anybody have contact details , other than those on the website ?

Bought a Ebit Miner E9 Plus 9T  early Sept 2017, paid via bank transfer and then nothing!!!

Tried emailing all the addresses on website .... nothing!

tried skypeing people on website .... nothing !

Any help much appreciated!



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phusho
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October 16, 2017, 02:07:12 PM
 #262

Hi,

Does anybody have contact details , other than those on the website ?

Bought a Ebit Miner E9 Plus 9T  early Sept 2017, paid via bank transfer and then nothing!!!

Tried emailing all the addresses on website .... nothing!

tried skypeing people on website .... nothing !

Any help much appreciated!




Write to Ivy on Skype, and send her bank transfer confirmation, she will move things on. Also you have to note that they all were in Dubai for expo, so first half of October no one was working.
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October 16, 2017, 02:15:41 PM
 #263

new firmware version https://www.dropbox.com/s/8thkbsya5omszp2/btc_upgrade_6.0.20.34.tar.gz?dl=0
derkos
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October 16, 2017, 07:56:30 PM
 #264

Hi,

Does anybody have contact details , other than those on the website ?

Bought a Ebit Miner E9 Plus 9T  early Sept 2017, paid via bank transfer and then nothing!!!

Tried emailing all the addresses on website .... nothing!

tried skypeing people on website .... nothing !


You need to Skype them during business hours in China for fastest results.   But, they do respond.  They have been in Dubai per Lynn.
stugots2
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October 17, 2017, 11:30:44 AM
 #265

they respond but they are no ball of fire
BTUminer
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October 21, 2017, 12:44:52 AM
 #266


How to use this file?

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Meda123
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October 21, 2017, 01:25:31 AM
 #267

Also bought 5 eBit miners. Waiting for the tracking number on monday.

But till now the support seems to be very helpful and with a fast response on Skype. They got the money on the same day through Bankwire transfer( Germany to China ).

I hope I won't get a broken one like other did in the past.
bitgreat
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October 21, 2017, 04:08:24 PM
 #268

Hi,

Does anybody have contact details , other than those on the website ?

Bought a Ebit Miner E9 Plus 9T  early Sept 2017, paid via bank transfer and then nothing!!!

Tried emailing all the addresses on website .... nothing!

tried skypeing people on website .... nothing !

Any help much appreciated!



Hi i also want to buy one miner reading your comment scares me ,So does they eentually solves your query ?Do you contracted them via skype??
Please let us know the updates i already lost 2500usd in scams like Poloniex i donot want to loose any further money in scams and bad reputed companys 
phusho
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October 21, 2017, 06:02:50 PM
 #269


Update through web interface or with Ebit Miner Mini application. Use Chrome if you update through web interface. When you update trough interface, it seams that nothing happens. At first gadgets on main page go crazy after some time they are ok again. Just restart and verify in System->Status that version is changed. This update for web page stop respond bug.
ukfatboy
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October 24, 2017, 10:42:11 AM
 #270

Update

Finally got to chat with Ivy on Skype, very helpful . Now have fedex tracking number and the unit should be delivered in UK on Monday.

Thanks for the advice.

For the record it appears you can only pay by bank transfer, no other method. Contact them via Skype re shipping costs BEFORE you buy as reported it seems to vary. Speak to your bank re costs of transfer as it appears that costs are deducted  for transfer at BOTH ends ie UK bank and Chinese bank and EBANG will not ship until full amount recieved. We sent $1400 from UK and they recieved $1365.


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Flep182
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October 24, 2017, 02:53:08 PM
 #271

Update

Finally got to chat with Ivy on Skype, very helpful . Now have fedex tracking number and the unit should be delivered in UK on Monday.

Thanks for the advice.

For the record it appears you can only pay by bank transfer, no other method. Contact them via Skype re shipping costs BEFORE you buy as reported it seems to vary. Speak to your bank re costs of transfer as it appears that costs are deducted  for transfer at BOTH ends ie UK bank and Chinese bank and EBANG will not ship until full amount recieved. We sent $1400 from UK and they recieved $1365.



Payment is on SHA basis, so doesn't get you covered for the full amount. The code you should use is "OUR", so you pay all costs.

Could you let us know whether you were charged VAT and all on the shipment?

ukfatboy
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October 24, 2017, 03:58:18 PM
 #272

I assume the prices on website are VAT free. Will see when shipment goes through customs as to UK duties.

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Flep182
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October 24, 2017, 05:05:17 PM
 #273

I assume the prices on website are VAT free. Will see when shipment goes through customs as to UK duties.

Yes, you're not being charged Chinese VAT Wink What I'm curious about is whether you'll be charged UK duties, as not everyone apparently gets charged for it Smiley

ukfatboy
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October 25, 2017, 12:19:26 PM
 #274

just got invoice off Fedex , 232.50 VAT

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Flep182
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October 25, 2017, 05:31:46 PM
 #275

just got invoice off Fedex , 232.50 VAT

Ah, not unexpected. Just disappointing Wink

They're quick to be honest.

derkos
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October 25, 2017, 06:49:34 PM
 #276

Anyone have any luck getting ssh credentials?  I've been asking Lynn without any success.  Maybe if more people keep asking her, she will feel some pressure to get them.
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October 26, 2017, 06:58:51 AM
 #277

new software update *gasp* on the website no less   wonder of wonders....
HagssFIN
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Electrician. Mining since 2014.


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October 26, 2017, 04:37:52 PM
 #278

Does anybody have had this problem and able to solve it with the Ebit E9 Plus 9Th/s miner?

Fans are not spinning at all.

0 rpm.

These are brand new  Ebits.

I'm wondering if this is a hardware or a software issue.
These are hosted, so I'm not able to inspect them directly.

SilentMining
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October 26, 2017, 06:20:41 PM
 #279

Does anybody have had this problem and able to solve it with the Ebit E9 Plus 9Th/s miner?

Fans are not spinning at all.

0 rpm.

These are brand new  Ebits.

I'm wondering if this is a hardware or a software issue.
These are hosted, so I'm not able to inspect them directly.

One of my E9+ came in with a bad fan.  I ordered some extra fans and the connectors should be here shortly.  I swapped plugs and the plugs were good- just a bad fan. 
Flep182
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October 26, 2017, 06:21:25 PM
 #280

Does anybody have had this problem and able to solve it with the Ebit E9 Plus 9Th/s miner?

Fans are not spinning at all.

0 rpm.

These are brand new  Ebits.

I'm wondering if this is a hardware or a software issue.
These are hosted, so I'm not able to inspect them directly.

Nothing happening at all? Or is it showing no number for the fan speed?

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