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Author Topic: [ANN] DGEX.com multicurrency exchange BTC <-> NXT  (Read 47251 times)
GCInc. (OP)
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July 07, 2014, 09:21:53 PM
 #501

We just confirmed your prior deposit, could you please cancel the new one Smiley

I was reading your message so that the amount was 13266, thus the confusion. Apologies for the hassle and delay.

Or should I just make the deposit request again from dgex account with the amount that I had sent?
Please cancel the prior deposit request and make a new one.

Couldn't find anywhere to cancel a pending deposit but I just made a new request with the amount that I sent previously.

This is what the history page says: 2014-07-07 20:32:10       FIMK deposit PENDING
                                                2014-07-05 15:58:44       FIMK deposit PENDING

First one is the new request just made and last one is the old that wasn't credited before.

bulltrap
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July 07, 2014, 09:25:16 PM
 #502

Hi,

Thanks for crediting the deposit. How can I cancel the deposit request?

We just confirmed your prior deposit, could you please cancel the new one Smiley

I was reading your message so that the amount was 13266, thus the confusion. Apologies for the hassle and delay.

Or should I just make the deposit request again from dgex account with the amount that I had sent?
Please cancel the prior deposit request and make a new one.

Couldn't find anywhere to cancel a pending deposit but I just made a new request with the amount that I sent previously.

This is what the history page says: 2014-07-07 20:32:10       FIMK deposit PENDING
                                                2014-07-05 15:58:44       FIMK deposit PENDING

First one is the new request just made and last one is the old that wasn't credited before.
Process
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July 08, 2014, 05:03:50 AM
Last edit: July 08, 2014, 11:03:58 PM by Process
 #503

Quote
Why did you submit too many 10k deposits from your DGEX account and even one 100 000 FIM deposit?
Because Warning message in my account, when I sent more 10K deposits to dgex.

Please cancel the surplus deposits from your DGEX member account by clicking on the View pending orders button on your main screen, before we will be able to credit the rest.
Now I am clicking "View pending orders" button on my main screen
But I view clear "pending deposits" and can't click "cancel".
=============================================
Account ID:     8512

YOUR PENDING BUY ORDERS
Order Time   Unit price   Units left   Expiry in hrs:min:sec
YOUR PENDING SELL ORDERS
Order Time   Unit price   Units left   Expiry in hrs:min:sec
YOUR PENDING DEPOSITS
Order Time   NXT deposited   Sent from   
=============================================

123 698 - 121 001 = 2 697 FIMK losted (last payment)

Problem don't solved  Angry

p.s. Recieve only 21001 FIMK + 70 000 FIMK = 121 001.
But sent 123 698 FIMK:
17486704626142712822   03/07/2014 21:41:44   Ordinary payment      2'697   0.1   FIM-BLBF-97MH-UF2G-CUPRM   1440+
Dervish
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July 16, 2014, 03:01:05 PM
 #504

Hello.
Please stop BTC withdraw. I have entered NXT address instead of bitcoin one. Sad
Details in the PM.
Alientech
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July 20, 2014, 05:28:52 PM
 #505

Please GCInc prevent fund loss. Cancel withdrawal right before your hack!

Hello My dgex account number is:1434 . I made a withdrawal to a bitcoin address I have no access to right before the Dgex hack. From the last time your login went offline, the withdrawal had not been processed yet. Can you please cancel the withdrawal to prevent me from loosing the funds? I have also PM'D you. Thank you
GCInc. (OP)
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July 21, 2014, 10:40:36 AM
 #506

Hello My dgex account number is:1434 . I made a withdrawal to a bitcoin address I have no access to right before the Dgex hack. From the last time your login went offline, the withdrawal had not been processed yet. Can you please cancel the withdrawal to prevent me from loosing the funds? I have also PM'D you. Thank you
Cancelled, thank you.

Alientech
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August 08, 2014, 02:59:05 PM
Last edit: August 10, 2014, 02:58:31 AM by Alientech
 #507

Hello My dgex account number is:1434 . I made a withdrawal to a bitcoin address I have no access to right before the Dgex hack. From the last time your login went offline, the withdrawal had not been processed yet. Can you please cancel the withdrawal to prevent me from loosing the funds? I have also PM'D you. Thank you
Cancelled, thank you.

Thanks for your reply the last time. But at what time frame can we expect to be able to see and or withdraw the balances again? My funds have been stuck on this platform for 2 weeks and I really need access to them now. I have several emergencies and need access to these funds in the next couple of hours!


EDIT :: Problem solved, do not use chrome browser…use safari or internet explorer instead
josegines
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August 08, 2014, 04:10:20 PM
 #508

Hello My dgex account number is:1434 . I made a withdrawal to a bitcoin address I have no access to right before the Dgex hack. From the last time your login went offline, the withdrawal had not been processed yet. Can you please cancel the withdrawal to prevent me from loosing the funds? I have also PM'D you. Thank you
Cancelled, thank you.

Thanks for your reply the last time. But at what time frame can we expect to be able to see and or withdraw the balances again? My funds have been stuck on this platform for 2 weeks and I really need access to them now. I have several emergencies and need access to these funds in the next couple of hours!

which is the problem, login? withdraw?

I entered yesterday and order a transfer of FIM, but takes 48 hours

jlaws
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August 09, 2014, 03:17:33 PM
 #509

Account id #2763

still waiting on a FIMK withdrawal 72+ hours. Access to my transaction history was possible when the new site went online and it showed a pending withdrawal but now nothing appears under my history tab. My coin still hasn't hit my fimk account.

Can anyone help with this? Please just cancel the transaction
josegines
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August 09, 2014, 03:35:33 PM
 #510

Account id #2763

still waiting on a FIMK withdrawal 72+ hours. Access to my transaction history was possible when the new site went online and it showed a pending withdrawal but now nothing appears under my history tab. My coin still hasn't hit my fimk account.

Can anyone help with this? Please just cancel the transaction

I also wait for a withrawall of FIM for 48 hours

I will wait to Monday to send an email to support
Ziggy
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August 09, 2014, 06:13:25 PM
 #511

Hi,weeks ago I took part in the FIMK ipo through DGEX escrow,when the ipo end I logged in DGEX and got a link to view my FIMK wallet password.
for security reasons I decided not to write down this password at that time,I just used the password once to enter my FIMK account and tried to deposit 10000 FIMK to DGEX.
after that DGEX shut down.today I found it re-open so I logged in but I could not find any link to view my FIMK password,now I don't know neither my FIMK account nor it's password,
I can even not check my deposit/withdraw/trade/FIMK invest history before the old site shut down.Am I the only one who got this problem?
my Account id is #6269
help me please! 
Alientech
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August 10, 2014, 02:58:56 AM
 #512

Hello My dgex account number is:1434 . I made a withdrawal to a bitcoin address I have no access to right before the Dgex hack. From the last time your login went offline, the withdrawal had not been processed yet. Can you please cancel the withdrawal to prevent me from loosing the funds? I have also PM'D you. Thank you
Cancelled, thank you.

Thanks for your reply the last time. But at what time frame can we expect to be able to see and or withdraw the balances again? My funds have been stuck on this platform for 2 weeks and I really need access to them now. I have several emergencies and need access to these funds in the next couple of hours!

which is the problem, login? withdraw?

I entered yesterday and order a transfer of FIM, but takes 48 hours



Problem solved, do not use chrome browser…use safari or internet explorer instead
josegines
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August 10, 2014, 10:03:08 AM
 #513

Account id #2763

still waiting on a FIMK withdrawal 72+ hours. Access to my transaction history was possible when the new site went online and it showed a pending withdrawal but now nothing appears under my history tab. My coin still hasn't hit my fimk account.

Can anyone help with this? Please just cancel the transaction

I also wait for a withrawall of FIM for 48 hours

I will wait to Monday to send an email to support

since I keep on waiting for my withdraw, more than 48 hours have spent. Perhaps be from Monday until Friday
schnib12
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August 10, 2014, 05:52:52 PM
 #514

Is Dgex working right now ?
I am not able to login at the moment...
TwinWinNerD
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August 10, 2014, 06:06:54 PM
 #515

Is Dgex working right now ?
I am not able to login at the moment...

It is. Maybe you are using a wrong link: https://dgex.com/exchange/#/exchange///

schnib12
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August 10, 2014, 06:13:14 PM
 #516

just tried your link, same problem :

Login failed

Login failed please try again
TwinWinNerD
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August 10, 2014, 06:14:14 PM
 #517

just tried your link, same problem :

Login failed

Login failed please try again


Try contacting support per email. Maybe something is broken with their system.

Len
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August 11, 2014, 11:36:11 AM
Last edit: August 11, 2014, 11:54:35 AM by Len
 #518

I'm also getting failed message at login

Edit - sorted by going through "forgot my password" and also re-typing email not using auto fill.   It was one of those that did the trick
josegines
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August 11, 2014, 03:11:33 PM
 #519

Account id #2763

still waiting on a FIMK withdrawal 72+ hours. Access to my transaction history was possible when the new site went online and it showed a pending withdrawal but now nothing appears under my history tab. My coin still hasn't hit my fimk account.

Can anyone help with this? Please just cancel the transaction

I also wait for a withrawall of FIM for 48 hours

I will wait to Monday to send an email to support

since I keep on waiting for my withdraw, more than 48 hours have spent. Perhaps be from Monday until Friday

Today i have received the withdrawal
borzalom
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August 13, 2014, 04:11:32 PM
 #520

I'm also getting failed message at login.
It works for me too.

I'm also getting failed message at login

Edit - sorted by going through "forgot my password" and also re-typing email not using auto fill.   It was one of those that did the trick
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