bulltrap
Member
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Activity: 76
Merit: 10
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July 07, 2014, 08:06:32 PM |
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Our database lists no pending deposit for 13266 FIMK. Please check your records, and delete and resubmit the deposit if the amount is wrong. Also sent Fimk to my dgex account: 13266 on 5th July. Used token but still nothing received on dgex account.
Did you create the token and submit the deposit page, as advised there in the deposit process? For all the missing deposits, if the deposit token confirmation on the DGEX site did not work when you tried, please try again, as the FIMK server software may not be up at all times. Thank you. I created the token and it did work. I already transfered Fimk to my accound a few times before and received the balance to my account. Only the latest transfer has not been credited. Is there an email or something where I could send you an attachment from dgex account history page? It shows my pending deposit. Or should I just make the deposit request again from dgex account with the amount that I had sent?
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GCInc. (OP)
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July 07, 2014, 08:31:01 PM |
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Or should I just make the deposit request again from dgex account with the amount that I had sent?
Please cancel the prior deposit request and make a new one.
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bulltrap
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Activity: 76
Merit: 10
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July 07, 2014, 08:35:35 PM |
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Or should I just make the deposit request again from dgex account with the amount that I had sent?
Please cancel the prior deposit request and make a new one. Couldn't find anywhere to cancel a pending deposit but I just made a new request with the amount that I sent previously. This is what the history page says: 2014-07-07 20:32:10 FIMK deposit PENDING 2014-07-05 15:58:44 FIMK deposit PENDING First one is the new request just made and last one is the old that wasn't credited before.
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GCInc. (OP)
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July 07, 2014, 09:21:53 PM |
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We just confirmed your prior deposit, could you please cancel the new one I was reading your message so that the amount was 13266, thus the confusion. Apologies for the hassle and delay. Or should I just make the deposit request again from dgex account with the amount that I had sent?
Please cancel the prior deposit request and make a new one. Couldn't find anywhere to cancel a pending deposit but I just made a new request with the amount that I sent previously. This is what the history page says: 2014-07-07 20:32:10 FIMK deposit PENDING 2014-07-05 15:58:44 FIMK deposit PENDING First one is the new request just made and last one is the old that wasn't credited before.
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bulltrap
Member
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Activity: 76
Merit: 10
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July 07, 2014, 09:25:16 PM |
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Hi, Thanks for crediting the deposit. How can I cancel the deposit request? We just confirmed your prior deposit, could you please cancel the new one I was reading your message so that the amount was 13266, thus the confusion. Apologies for the hassle and delay. Or should I just make the deposit request again from dgex account with the amount that I had sent?
Please cancel the prior deposit request and make a new one. Couldn't find anywhere to cancel a pending deposit but I just made a new request with the amount that I sent previously. This is what the history page says: 2014-07-07 20:32:10 FIMK deposit PENDING 2014-07-05 15:58:44 FIMK deposit PENDING First one is the new request just made and last one is the old that wasn't credited before.
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Process
Newbie
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Activity: 22
Merit: 0
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July 08, 2014, 05:03:50 AM Last edit: July 08, 2014, 11:03:58 PM by Process |
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Why did you submit too many 10k deposits from your DGEX account and even one 100 000 FIM deposit? Because Warning message in my account, when I sent more 10K deposits to dgex. Please cancel the surplus deposits from your DGEX member account by clicking on the View pending orders button on your main screen, before we will be able to credit the rest.
Now I am clicking "View pending orders" button on my main screen But I view clear "pending deposits" and can't click "cancel". ============================================= Account ID: 8512 YOUR PENDING BUY ORDERS Order Time Unit price Units left Expiry in hrs:min:sec YOUR PENDING SELL ORDERS Order Time Unit price Units left Expiry in hrs:min:sec YOUR PENDING DEPOSITS Order Time NXT deposited Sent from ============================================= 123 698 - 121 001 = 2 697 FIMK losted (last payment) Problem don't solved p.s. Recieve only 21001 FIMK + 70 000 FIMK = 121 001. But sent 123 698 FIMK: 17486704626142712822 03/07/2014 21:41:44 Ordinary payment 2'697 0.1 FIM-BLBF-97MH-UF2G-CUPRM 1440+
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Dervish
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July 16, 2014, 03:01:05 PM |
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Hello. Please stop BTC withdraw. I have entered NXT address instead of bitcoin one. Details in the PM.
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Alientech
Newbie
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Activity: 61
Merit: 0
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July 20, 2014, 05:28:52 PM |
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Please GCInc prevent fund loss. Cancel withdrawal right before your hack!
Hello My dgex account number is:1434 . I made a withdrawal to a bitcoin address I have no access to right before the Dgex hack. From the last time your login went offline, the withdrawal had not been processed yet. Can you please cancel the withdrawal to prevent me from loosing the funds? I have also PM'D you. Thank you
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GCInc. (OP)
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July 21, 2014, 10:40:36 AM |
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Hello My dgex account number is:1434 . I made a withdrawal to a bitcoin address I have no access to right before the Dgex hack. From the last time your login went offline, the withdrawal had not been processed yet. Can you please cancel the withdrawal to prevent me from loosing the funds? I have also PM'D you. Thank you
Cancelled, thank you.
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Alientech
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Activity: 61
Merit: 0
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August 08, 2014, 02:59:05 PM Last edit: August 10, 2014, 02:58:31 AM by Alientech |
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Hello My dgex account number is:1434 . I made a withdrawal to a bitcoin address I have no access to right before the Dgex hack. From the last time your login went offline, the withdrawal had not been processed yet. Can you please cancel the withdrawal to prevent me from loosing the funds? I have also PM'D you. Thank you
Cancelled, thank you. Thanks for your reply the last time. But at what time frame can we expect to be able to see and or withdraw the balances again? My funds have been stuck on this platform for 2 weeks and I really need access to them now. I have several emergencies and need access to these funds in the next couple of hours!EDIT :: Problem solved, do not use chrome browser…use safari or internet explorer instead
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josegines
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August 08, 2014, 04:10:20 PM |
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Hello My dgex account number is:1434 . I made a withdrawal to a bitcoin address I have no access to right before the Dgex hack. From the last time your login went offline, the withdrawal had not been processed yet. Can you please cancel the withdrawal to prevent me from loosing the funds? I have also PM'D you. Thank you
Cancelled, thank you. Thanks for your reply the last time. But at what time frame can we expect to be able to see and or withdraw the balances again? My funds have been stuck on this platform for 2 weeks and I really need access to them now. I have several emergencies and need access to these funds in the next couple of hours!which is the problem, login? withdraw? I entered yesterday and order a transfer of FIM, but takes 48 hours
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jlaws
Newbie
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Activity: 7
Merit: 0
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August 09, 2014, 03:17:33 PM |
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Account id #2763
still waiting on a FIMK withdrawal 72+ hours. Access to my transaction history was possible when the new site went online and it showed a pending withdrawal but now nothing appears under my history tab. My coin still hasn't hit my fimk account.
Can anyone help with this? Please just cancel the transaction
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josegines
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August 09, 2014, 03:35:33 PM |
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Account id #2763
still waiting on a FIMK withdrawal 72+ hours. Access to my transaction history was possible when the new site went online and it showed a pending withdrawal but now nothing appears under my history tab. My coin still hasn't hit my fimk account.
Can anyone help with this? Please just cancel the transaction
I also wait for a withrawall of FIM for 48 hours I will wait to Monday to send an email to support
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Ziggy
Member
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Activity: 85
Merit: 10
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August 09, 2014, 06:13:25 PM |
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Hi,weeks ago I took part in the FIMK ipo through DGEX escrow,when the ipo end I logged in DGEX and got a link to view my FIMK wallet password. for security reasons I decided not to write down this password at that time,I just used the password once to enter my FIMK account and tried to deposit 10000 FIMK to DGEX. after that DGEX shut down.today I found it re-open so I logged in but I could not find any link to view my FIMK password,now I don't know neither my FIMK account nor it's password, I can even not check my deposit/withdraw/trade/FIMK invest history before the old site shut down.Am I the only one who got this problem? my Account id is #6269 help me please!
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Alientech
Newbie
Offline
Activity: 61
Merit: 0
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August 10, 2014, 02:58:56 AM |
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Hello My dgex account number is:1434 . I made a withdrawal to a bitcoin address I have no access to right before the Dgex hack. From the last time your login went offline, the withdrawal had not been processed yet. Can you please cancel the withdrawal to prevent me from loosing the funds? I have also PM'D you. Thank you
Cancelled, thank you. Thanks for your reply the last time. But at what time frame can we expect to be able to see and or withdraw the balances again? My funds have been stuck on this platform for 2 weeks and I really need access to them now. I have several emergencies and need access to these funds in the next couple of hours!which is the problem, login? withdraw? I entered yesterday and order a transfer of FIM, but takes 48 hours Problem solved, do not use chrome browser…use safari or internet explorer instead
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josegines
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August 10, 2014, 10:03:08 AM |
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Account id #2763
still waiting on a FIMK withdrawal 72+ hours. Access to my transaction history was possible when the new site went online and it showed a pending withdrawal but now nothing appears under my history tab. My coin still hasn't hit my fimk account.
Can anyone help with this? Please just cancel the transaction
I also wait for a withrawall of FIM for 48 hours I will wait to Monday to send an email to support since I keep on waiting for my withdraw, more than 48 hours have spent. Perhaps be from Monday until Friday
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schnib12
Newbie
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Activity: 26
Merit: 0
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August 10, 2014, 05:52:52 PM |
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Is Dgex working right now ? I am not able to login at the moment...
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schnib12
Newbie
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Activity: 26
Merit: 0
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August 10, 2014, 06:13:14 PM |
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just tried your link, same problem :
Login failed
Login failed please try again
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TwinWinNerD
Legendary
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Activity: 1680
Merit: 1001
CEO Bitpanda.com
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August 10, 2014, 06:14:14 PM |
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just tried your link, same problem :
Login failed
Login failed please try again
Try contacting support per email. Maybe something is broken with their system.
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