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Author Topic: CEX.IO Withdrawal times - any experience?  (Read 8391 times)
vmcrown
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March 08, 2018, 12:43:43 PM
 #261


This my second time that I am suffering from this issue

I have tried to wtihdrawal to my Mastercard on 2th of March and 3th of March, these transactions' status are still "PENDING" neither accepted nor rejected, could you please have a look for it ? I have opened ticket but didn't solved:

Ticket id: 700351

Transactions are below:

Date created: 2018-03-03 11:50:58   Date updated:  2018-03-03 11:50:59   Transaction id: 5770582881   

Date created: 2018-03-02 07:46:41   DAte uploaded: 2018-03-02 07:46:43   Transaction id: 5764313593   


I have been waiting for 5 days, please cancel them and add to my balance again.
I have the same problem.
My transaction ID: 5766021320

Thanks in advance!
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There are several different types of Bitcoin clients. The most secure are full nodes like Bitcoin Core, which will follow the rules of the network no matter what miners do. Even if every miner decided to create 1000 bitcoins per block, full nodes would stick to the rules and reject those blocks.
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Vladivir
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March 08, 2018, 08:27:53 PM
 #262

Moй вывoд в CШA нaxoдитcя в cтaтyce PENDING c 2 мapтa. Пoжaлyйcтa, oтмeнитe мoю тpaнзaкцию и вepнитe ee oбpaтнo нa мoй cчeт.

ID пoльзoвaтeля: up118431731
ID тpaнзaкции: 5765522305
yugoslav
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March 23, 2018, 01:16:57 PM
 #263

Hello CEX,

can you please but please state your current withdrawal limits? I have used MasterCard till beginning of March, then error appear "Payment Amount Exceeded". Then I have replaced with a new Master Card and I could do withdrawal again. But Your system allowed me just to withdraw 8.000$ and again same error "Payment Amount Exceeded".

Please state your limits, in your recent announcement it's 50.000euro per month or 2.000euro per day.

Please do not ignore this
CEX
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March 26, 2018, 01:41:00 PM
 #264

Dear yugoslav,
Thank you for contacting us.
You can find the most updated information regarding limits and timeframes of withdrawal/deposit transactions on our page of Limits and Commissions, which you can find by following link:
https://cex.io/limits-commissions

If you have some issue that prevents you from withdrawing, we kindly ask you to provide us with your user ID or ticket number.
We would be happy to assist you.

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yugoslav
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March 26, 2018, 10:05:49 PM
 #265

Thank you CEX Support team for being responsive.

You have issues with payment provider and withdrawal limit are much lower. Hope this issue is temporary and it will be fixed soon. Many users are experiencing same issue, simply not possible to withdraw as in Jan and Feb.
The Brain Sauce
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February 09, 2020, 04:19:50 AM
 #266

Hi.. there. I see you posted in 2017. how about 2020. Is CEX.io delaying in the same way??
retalids
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September 25, 2020, 07:40:56 PM
 #267

just checked general experience regarding cex.io withdrawal, coz just wanna deposit with 0% fee by plastic card (they launched promo campaign)... so what's the experience in 2020?
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September 27, 2020, 07:53:27 PM
 #268

just checked general experience regarding cex.io withdrawal, coz just wanna deposit with 0% fee by plastic card (they launched promo campaign)... so what's the experience in 2020?
as for now, pltatform works okey, i withdraw instantly on credit card, so seems they fixed all technical issues
logfiles
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September 27, 2020, 08:55:30 PM
 #269

just checked general experience regarding cex.io withdrawal, coz just wanna deposit with 0% fee by plastic card (they launched promo campaign)... so what's the experience in 2020?
They have a representative here who seems to be active and could get you an answer real quick. Try sending a private Message to this profile - CEX. The operation of the platform looks to be operating smoothly at the moment as witnessed by no latest complaints and negative reviews from customers

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examplens
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September 28, 2020, 09:55:05 AM
 #270

just checked general experience regarding cex.io withdrawal, coz just wanna deposit with 0% fee by plastic card (they launched promo campaign)... so what's the experience in 2020?
They have a representative here who seems to be active and could get you an answer real quick. Try sending a private Message to this profile - CEX. The operation of the platform looks to be operating smoothly at the moment as witnessed by no latest complaints and negative reviews from customers

they just added some new features like staking, margin trading and listed more coins/tokens. I use them almost regularly on weekly basis, and basically, everything works fine. they may have a problem at the moment with certain functionalities, but as far as I have noticed it is all solved as soon as possible
also, their support does a great job.

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CEX
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October 08, 2020, 11:29:38 AM
 #271

just checked general experience regarding cex.io withdrawal, coz just wanna deposit with 0% fee by plastic card (they launched promo campaign)... so what's the experience in 2020?

Dear retalids,

Sorry for a delayed reply. We have been running a lot of promotions lately, like the one you mentioned: zero fees for Visa deposits. Hope you took advantage of it.

Please note that there are a lot of payment options available on CEX.IO and fully operational. You could find the most suitable for you and benefit from it, because some of them are commission-free. Check them out here: https://cex.io/limits-commissions

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CEX
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October 08, 2020, 12:53:01 PM
 #272

they just added some new features like staking, margin trading and listed more coins/tokens. I use them almost regularly on weekly basis, and basically, everything works fine. they may have a problem at the moment with certain functionalities, but as far as I have noticed it is all solved as soon as possible
also, their support does a great job.

Dear examplens,

So good to hear that you highly evaluate the job of our Support Team and the improvements we constantly make. We always monitor the market and strive to give more opportunities to our users, therefore, we add new coins.

We need to emphasize that no problem will appear if the user follows any process as it is. But even if any appears, our Support staff is always ready to help you.

Buy/sell BTC and ETH using your Visa/Mastercard. Instant payments, low fees, worldwide coverage, 100% secure. Register
Join Bitcoin Affiliate program! Invite users and get 30% lifetime bonus. Join now
Devider
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November 03, 2020, 08:57:17 AM
 #273

I have another problem. I haven't been credited an LTC Deposit for 14 days. The payment is in the blockchain, but it was not credited to the balance.

It took the support service 6 days just to respond to my request. 7 days ago, my request was sent to the technical Department and we don't know how long to wait for a solution. It's not my fault, I entered everything correctly.
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January 04, 2021, 02:40:22 PM
 #274

just checked general experience regarding cex.io withdrawal, coz just wanna deposit with 0% fee by plastic card (they launched promo campaign)... so what's the experience in 2020?

I'm still experiencing long delays of bank withdrawal and it's frustrating. I withdrew 10K USD on Dec 22 and the system confirmed it, but I still haven't received my money yet after two weeks. I asked them to provide the SWIFT reference number several times so I can trace the transfer but got no response on that.
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