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Author Topic: Stake.com - The Leading Crypto Casino - Drake, UFC, Everton, Stake F1 Team  (Read 256588 times)
DarkStar_
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June 21, 2020, 07:21:19 PM
 #5681

It wasnt a live bet. It was a bet made before the match started. I was just used to 1st half bets being graded after the half was over. Was unexpected to see and be told by support I would have to be more patient and then see it be graded after the game.

There's a weird quirk with Stake's odds provider: if you bet something pre-live (even if it's 1H or 1Q), it settles after the game fully ends. If you bet the same market live, then they settle as you would expect them to. If you ask for a sportsbook manager in support, I think they can help settle them quicker as long as someone is online.

It looks like Stake hasn't fixed their live bet system yet which is disappointing. The system needs a big performance improvement in my opinion. Both the casino and sports betting categories continue to lag like crazy even though it's been years since they launched.

If they continue giving these excuses without fixing these issues, they risk losing many punters in the long term. If they want to compete with the best like Pinnacle, Fairlay etc, they need to take care of these issues asap.

The sportsbook launched November 2019 IIRC so it hasn't even been close to a year, and Fairlay's UX is worse in almost every way.

taking a break - expect delayed responses
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Symphonized
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June 21, 2020, 07:41:39 PM
Last edit: June 22, 2020, 10:05:57 AM by Symphonized
 #5682

Impossible to Possible II | Super Limbo Hunt ​​🚀



Ends: when all of the payouts are hit!

Giveaway's Topic for FULL INFO: https://forum.stake.com/topic/36249-impossible-to-possible-ii-super-limbo-hunt-%E2%80%8B%E2%80%8B%F0%9F%9A%80/



Our best win of the weekend 🤩🤩


deadley
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June 21, 2020, 08:02:43 PM
Merited by DarkStar_ (7)
 #5683

Stake does have a bit of problems with the sportsbook side but to expect them to fix it already and calling it "still not fixed" is a bit harsh because lets be honest the leagues weren't around so they didn't had too many live bets to grade properly for the past 3-4 months, which is why I think it was also a bit hard to troubleshoot the problem since they couldn't have the same problem again. Now that they have it again, I am sure they will work on it.

Plus, do not forget that they are working with a third party provider for the odds and the grading etc, so they are actually not a sportsbook, they are just a big affiliate by the logic, they may pay and get paid for all the work but the odds are given to them readily made and graded that way as well. So, the problem is with stake for sure but not all of it, the provider has some issues as well obviously.

Which crypto sports book, offer their own odds, all of them use odds provider, it's cost effective, only big book can afford their own odds.

scammed-by-nitro
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June 22, 2020, 04:56:58 AM
 #5684

This site is getting more and more annoying.

I placed a bet thinking if it runs well I will cashout. (basketball game)
Now the game went well with my team being up by as many as 10 , pre odds have been 3.25.
So the moneyline is closed since the beginning and only 3 way moneyline is open, so I cannot cash out. Who the fuck wants a 3 way moneyline? Does anybody bet on draw at basketball??? And of course now the game goes to shit.

ALSO, I never know what the max bet is for some odds, I just have to guess. Before there was a max stake button to click, not there anymore.
ALSO, live chat is not working for me. I click on it, nothing happens. Sent an email 1 week ago, no reply.

I came to this site after I quit nitro but that was obviously a waste of time.
Kakmakr
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June 22, 2020, 05:51:56 AM
 #5685

This site is getting more and more annoying.

~~

ALSO, live chat is not working for me. I click on it, nothing happens. Sent an email 1 week ago, no reply.

I came to this site after I quit nitro but that was obviously a waste of time.

You might have broken one of the Chat rules and you got banned from the chat, see this : https://forum.stake.com/topic/981-chat-rules/ for the chat rules.  Huh

I presume that you know about the $100 wager requirement to enable you to join the chat, because you have had it previously. I had to ask, because this is a question asked by a lot of people.. even the older gamblers of the site that was there when it was still $1.  Grin

Also try login into https://forum.stake.com/ and ask your question there.  Wink

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Bitinity
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June 22, 2020, 07:20:33 AM
 #5686

This site is getting more and more annoying.

~~

ALSO, live chat is not working for me. I click on it, nothing happens. Sent an email 1 week ago, no reply.

I came to this site after I quit nitro but that was obviously a waste of time.

You might have broken one of the Chat rules and you got banned from the chat, see this : https://forum.stake.com/topic/981-chat-rules/ for the chat rules.  Huh

I presume that you know about the $100 wager requirement to enable you to join the chat, because you have had it previously. I had to ask, because this is a question asked by a lot of people.. even the older gamblers of the site that was there when it was still $1.  Grin

Also try login into https://forum.stake.com/ and ask your question there.  Wink

I do not think he is referring to the chatroom, but he is referring to the live chat to support. In case he is banned on chatroom, he will be still able to open the chatbox but he wont be able to chat.
@scammed-by-nitro, are you VIP member already? If you are a VIP member, you should have your own VIP manager. VIP manager can help you for any issues imho. At least VIP manager has direct communication with the admin or owner of the site so he/she can follow up your issue.

.
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kevinrosario93
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June 22, 2020, 07:23:39 AM
 #5687


I went to the site and I liked it. A nice bonus for new players.
DusanD
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June 22, 2020, 07:41:51 AM
 #5688

Guys there is no reason for such a fuss, if you want something graded just contact support and ask for a Sportsbook Manager, we will help you as soon as possible Smiley

It happens that some markets don't get graded instantly but we are here to help.

We are just a click away, just contact us with your bet ID and everything will be just fine Smiley
Symphonized
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June 22, 2020, 07:39:54 PM
Last edit: June 23, 2020, 03:11:20 AM by Symphonized
 #5689

🏆 [3.2 ETH] ​Multi's Are Fun ⚽



Win a soccer bet with at least x15 payout by betting on at least five matches in your multi bet.
Bet can be pre-match or live.
Only real soccer leagues are eligible for the challenge (eSoccer bets will not be accepted).
Voided bets are not eligible for the challenge!
Bets that are cashed out are not eligible for the challenge.


Giveaway's Topic: https://forum.stake.com/topic/36253-%F0%9F%8F%86-32-eth-%E2%80%8Bmultis-are-fun%C2%A0%E2%9A%BD/



The #UltimateStakeGame is back!!

Today, we have Slide vs Slots!

RT for Slide
Like for Slots

Voting closes at 1AM UTC!

https://twitter.com/Stake/status/1275247241096290305

Juggy777
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June 23, 2020, 04:06:29 AM
 #5690

This site is getting more and more annoying.

~~

ALSO, live chat is not working for me. I click on it, nothing happens. Sent an email 1 week ago, no reply.

I came to this site after I quit nitro but that was obviously a waste of time.

You might have broken one of the Chat rules and you got banned from the chat, see this : https://forum.stake.com/topic/981-chat-rules/ for the chat rules.  Huh

I presume that you know about the $100 wager requirement to enable you to join the chat, because you have had it previously. I had to ask, because this is a question asked by a lot of people.. even the older gamblers of the site that was there when it was still $1.  Grin

Also try login into https://forum.stake.com/ and ask your question there.  Wink

I do not think he is referring to the chatroom, but he is referring to the live chat to support. In case he is banned on chatroom, he will be still able to open the chatbox but he wont be able to chat.
@scammed-by-nitro, are you VIP member already? If you are a VIP member, you should have your own VIP manager. VIP manager can help you for any issues imho. At least VIP manager has direct communication with the admin or owner of the site so he/she can follow up your issue.

@Bitnity you’re correct as he’s referring to their chat support, and it’s weird that he claims he didn’t get a reply, because whenever I have asked their support for help they have replied to me within minutes. Further I feel that he have spoken rudely with them, and that’s why they may have not replied instantly to him, hence I would suggest him to speak nicely with them, and provide his bet I’d like DusanD has suggested as that’ll help support fix the issue.

Guys there is no reason for such a fuss, if you want something graded just contact support and ask for a Sportsbook Manager, we will help you as soon as possible Smiley

It happens that some markets don't get graded instantly but we are here to help.

We are just a click away, just contact us with your bet ID and everything will be just fine Smiley
xxjumperxx
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June 23, 2020, 05:39:55 AM
 #5691

Guys there is no reason for such a fuss, if you want something graded just contact support and ask for a Sportsbook Manager, we will help you as soon as possible Smiley

It happens that some markets don't get graded instantly but we are here to help.

We are just a click away, just contact us with your bet ID and everything will be just fine Smiley

I know so now, but I talked to 2 supporters in chat which told me to be patient.
I will now ask for manager to get things done for me Smiley
Weber45
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June 23, 2020, 06:38:01 AM
 #5692

Is it a good Casino??? What about withdrawals Huh
Bitinity
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June 23, 2020, 07:38:57 AM
 #5693

Is it a good Casino??? What about withdrawals Huh

It is not good casino but it is an awesome casino where you can fine several great provably fair games. Withdrawal is fast/instant, what else you'd like to know about this casino? Is this the first time to know about bitcoin casinos so you have never heard about how good Stake is?

.
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scammed-by-nitro
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June 23, 2020, 07:40:07 AM
 #5694

Yes I mean the chat support. I dont care about the chatroom.
And yes, once I was talking hard to the chat support, but not rude. Also I had reason for that as they were unwilling to understand my problem which was clear as day.
Still, not even answering emails is kinda ridiculous. The questions I asked (about for example the max stake thing) were kind and professional.

Also, the max stake button is still missing. How can I know how much I am allowed to bet without that. I dont make 1$ bets.

And yes I am, VIP, but only silver.
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June 23, 2020, 08:14:11 PM
 #5695

Guys there is no reason for such a fuss, if you want something graded just contact support and ask for a Sportsbook Manager, we will help you as soon as possible Smiley

It happens that some markets don't get graded instantly but we are here to help.

We are just a click away, just contact us with your bet ID and everything will be just fine Smiley
"There is no reason for such a fuss"? That is some great support and PR right there. If customers are complaining about something and feel like you are not doing it right, they have all the rights to create a "fuss", it is called complaint and all companies who do not do something properly gets it. Instead of trying to diminish the importance of correct grading on a sportsbook, and putting the blame on the customers for making a big deal out of nothing, why don't you learn how to grade the games correctly on the correct time? It is kind of your job to begin with. I am not saying this is a big deal, it really wasn't but the response is disgusting, enough to stop playing sports bet on stake and I shall do that, I will probably find a place that would listen to complaints instead of calling them "making a fuss".
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June 23, 2020, 08:19:06 PM
 #5696

Is it a good Casino??? What about withdrawals Huh
Stake withdrawal have a limit of 0.002 BTC minimum and 0.00005 BTC transaction fee. Of course, great gambling casino.

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Symphonized
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June 23, 2020, 08:56:54 PM
Last edit: June 24, 2020, 06:20:55 AM by Symphonized
 #5697

Who scores first for Barcelona tonight??

RT for Luis Suarez
Like for Antoine Griezmann

If you vote for the player who scores first tonight, you will be in the running to earn some bonus credit! One lucky retweeter or liker will win, so long as either player scores!

https://twitter.com/Stake/status/1275473809273954304



Part of our Discord channel? We've got another challenge this week!

Try our new Weekly Dose of Fun Challenge and you could win some free credit!

https://forum.stake.com/topic/36257-00045-weekly-dose-of-fun%E2%80%8B%F0%9F%8E%8A%E2%80%8B-discord-challenge/


DoublerHunter
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June 23, 2020, 09:16:59 PM
 #5698

Who scores first for Barcelona tonight??

RT for Luis Suarez
Like for Antoine Griezmann
^ It is good to see that you shared it here, as I can see, the majority's choice is Luis Suarez which is obviously had a high odds against his opponent Griezmann. A guessing contest like this is quite interesting because it is very simple task to do. So, my bet is, of course, Luis Suarez.
Nevertheless, I had an account there probably I will join later and trying my luck.
But wait, do you know how many participants will receive a bonus as a prize reward? or they only choose one lucky winner?
darewaller
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June 23, 2020, 09:50:01 PM
 #5699

Yes I mean the chat support. I dont care about the chatroom.
And yes, once I was talking hard to the chat support, but not rude. Also I had reason for that as they were unwilling to understand my problem which was clear as day.
Still, not even answering emails is kinda ridiculous. The questions I asked (about for example the max stake thing) were kind and professional.

Also, the max stake button is still missing. How can I know how much I am allowed to bet without that. I dont make 1$ bets.

And yes I am, VIP, but only silver.
Well, looking at the name "scammed by nitro" and now having problems with the support of stake which hasn't been a trouble for half a decade or even longer (ever since primedice) I am pretty sure maybe the language caused it? Just because you can justify your "talking hard but not rude" doesn't mean they feel the same way, or maybe you might think your trouble is clear as day but it doesn't have to be clear to them.

At the end of the day as long as you think there is a reason for being rude, you are the wrong one, I do not think you should be rude to anyone no matter what the situation is. In any case you can learn the max simply by writing the number, if you write too much it gives a warning and tells you what the max bet is, quite simple to test, just write 1000 btc on all and it will show what the max is.
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June 23, 2020, 10:06:09 PM
 #5700

Guys there is no reason for such a fuss, if you want something graded just contact support and ask for a Sportsbook Manager, we will help you as soon as possible Smiley

It happens that some markets don't get graded instantly but we are here to help.

We are just a click away, just contact us with your bet ID and everything will be just fine Smiley
"There is no reason for such a fuss"? That is some great support and PR right there. If customers are complaining about something and feel like you are not doing it right, they have all the rights to create a "fuss", it is called complaint and all companies who do not do something properly gets it. Instead of trying to diminish the importance of correct grading on a sportsbook, and putting the blame on the customers for making a big deal out of nothing, why don't you learn how to grade the games correctly on the correct time? It is kind of your job to begin with. I am not saying this is a big deal, it really wasn't but the response is disgusting, enough to stop playing sports bet on stake and I shall do that, I will probably find a place that would listen to complaints instead of calling them "making a fuss".

I completely understand what are you saying, sorry if it looked rude but I'm saying it's looking like a fuss when you can just contact support and it can be resolved within minutes Smiley
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