UTRUST

[jb2017]

Kakumei, KYC? and if i can't complete it before earlier than mid January as i'm at the other side of the globe, wtf? Can i receive a refund then or my tokens will be lost? (((

Just take a proof of address copy with you (e.g. the most recent bill you paid). It doesn't matter where you are then.

i'm already away, that's the problem, and i can't get one, when i participated none told about the KYC. and i don't have my passport with me, only my id card. can the KYC application wait until mid January or how do i get a refund if not?

[slimypuppy54]

There are different levels of KYC and we have to comply with the highest which include Nationality. [...] IDNow [...] now only relies on ID cards and passports. [...] we will do everything necessary to comply with active regulation [...].

Can you please elaborate on this and more importantly provide a valid source for your statement?

Who created these regulations? Who enforces you to comply with the "highest" level of regulations?

According to IDnow, "All you need is your ID card, an internet connection, and a webcam or a smartphone." [1], which contradicts the requirement for an ID, a proof of residence and a signature.

Why did IDnow decide to discard driver's licenses as a proof of identification? They are not listed as valid proof on their web site in the first place and why did it not happen before you started the KYC?

This would surely help to resolve questions many users are asking themselves right now.

1: https://www.idnow.eu/products/faq/#1495197623295-5015756d-b6aa

[aysha9853]

I think utrust has a much brighter future than monetha, look at the current monetha, investors are losing 10X, even though they managed to get huge funds at the time of ICO, but they did not manage to run the project very well

[jackandrew]

If we look out there, any big project involves issues delays, so not really reasons for us to worry, but it's true that we have high expectations form a project that is focused on quick pays and trades.

[Bakhtiyar8]

Hi, Utrust devs! I send 0.00621215 BTC on the last day of ICO, but didn't get tokens. Need your help. 360aec3e0fc4d259c2c1b9c9aef26e3a6e757e4222e8f7c1131ded0987e6d395
I know this question was asked many times here, but i'm non-english speaker. Sorry for that.

[Kakumei]

There are different levels of KYC and we have to comply with the highest which include Nationality. [...] IDNow [...] now only relies on ID cards and passports. [...] we will do everything necessary to comply with active regulation [...].

Can you please elaborate on this and more importantly provide a valid source for your statement?

Who created these regulations? Who enforces you to comply with the "highest" level of regulations?

According to IDnow, "All you need is your ID card, an internet connection, and a webcam or a smartphone." [1], which contradicts the requirement for an ID, a proof of residence and a signature.

Why did IDnow decide to discard driver's licenses as a proof of identification? They are not listed as valid proof on their web site in the first place and why did it not happen before you started the KYC?

This would surely help to resolve questions many users are asking themselves right now.

1: https://www.idnow.eu/products/faq/#1495197623295-5015756d-b6aa

You can verify the BaFin compliant countries and their accepted IDs on your own here:

https://idnowgmbh.atlassian.net/wiki/spaces/KB/pages/19595393/List+of+Available+ID+Documents+per+Country+-+BaFin+compliant

IDNow contradicts their own FAQs I'm afraid.

[gpubitcoin]

If we look out there, any big project involves issues delays, so not really reasons for us to worry, but it's true that we have high expectations form a project that is focused on quick pays and trades.

Yea, really, it's funny that we are losing trust to project "Utrust"

but I hope its temporary issues or else. I have read about project, looks like pretty reliable..

[internaldr]

Dear Community,

First of all, we would like to apologize for the long wait — in the future, we will be enhancing our efforts to keep you updated, in a faster and more efficient manner. 💪

Last week, we have started the account verification process by sending out invitations to our investors. This is an automated process and invitations are being sent out in batches. If you haven’t yet, you will receive your invitation within the next  2-3 weeks.

Once you receive the email, you will need both, an identification documentas well as a proof of address. For the former, please check out the approved documents here. 👈

Unfortunately, and due to circumstances beyond our control, our KYC provider has informed us that they are no longer able to accept driver’s licenses as proof of ID. We are very sorry for any inconvenience caused and have updated the list above to reflect this.

For the proof of address, any official invoice/bill/letter from your utility provider (gas, water, electricity, internet, phone, …) as well as credit card bills, bank statement and similar will work as long as they are not older than 3 months.

Our objective is to release the tokens in December. We intend to give all of our Contributors the opportunity to perform the KYC procedure before this time, but it is also your responsibility to ensure that you have all the necessary documentation readily available.

All the best,
Your UTRUST Team

I have not received an e-mail. When will it come? Why do I have to send my passport once?

[slimypuppy54]

You can verify the BaFin compliant countries and their accepted IDs on your own here: [...]

Thank you but I don't see any mention of a proof of residence or a signature there.

Previous versions of your linked document do not contain any changes in the regulatory process regarding driver's licenses. Even v1 from 2016 does not allow a driver's license as a proof.

[Kakumei]

You can verify the BaFin compliant countries and their accepted IDs on your own here: [...]

Thank you but I don't see any mention of a proof of residence or a signature there.

Previous versions of your linked document do not contain any changes in the regulatory process regarding driver's licenses. Even v1 from 2016 does not allow a driver's license as a proof.

You can see the right revision of the total countries here:

https://idnowgmbh.atlassian.net/wiki/pages/viewpage.action?pageId=119734274&navigatingVersions=true

You see that until recently, they did indeed include Driver License's.

[slimypuppy54]

You can see the right revision of the total countries here: [...]

Got it, thank you.

What about the other questions?

[Kakumei]

You can see the right revision of the total countries here: [...]

Got it, thank you.

What about the other questions?

Can you please elaborate on this and more importantly provide a valid source for your statement?
Who created these regulations? Who enforces you to comply with the "highest" level of regulations?

Why did IDnow decide to discard driver's licenses as a proof of identification? They are not listed as valid proof on their web site in the first place and why did it not happen before you started the KYC?

My knowledge of the legal processes is limited, but I can reference the clients that IDNow has are very high profile. They include banks such as N26, CommerzBank, Fidor, Sparkasse, UBS, Hertz and others. All of them go through the same processes. In our particular case, what I know and can try to explain, is that we cannot sell the cryptocurrency contributions on our own. Instead, they're stuck until their source fully verified and only then can a bank (!) do the conversion for us. Banks by reputation are extremely careful with the deposits they process, and this is the very same thing (regardless of being crypto).

https://www.idnow.de/unternehmen/referenzen/

[Pastrana044]

When will they give out tokens to Bounty members? For Bounty need KYC?

[mdenys]

I think utrust has a much brighter future than monetha, look at the current monetha, investors are losing 10X, even though they managed to get huge funds at the time of ICO, but they did not manage to run the project very well

Monetha token price looks like nightmare for ico investors,but their product will be released Q1 2018,then we'll see the real value of the project.It's difficullt to say something certain about Utrust cos ico has recently finished.Just give them some time.

[ansi]

Huge fail for this project, changing your ID & passport where i liv took at least 45 days, so when they send e that e-mail i won't be able to perform the verification & maybe they'll put me in the queue & will receive that e-mail " next year ", this one big fucking bullshit after all.

I wish there is any option to get my investment back, like a " refund " some of the guys were talking about ?

[tacc]

cryptocurrency runs as annonimous, why utrust ask for verification id? .... it should be more simple ... just send token to wallet investor used for deposit [eth] it is more simple and practical ,, why utrust make this so complicated? ... maybe so many investors who can not widraw ... and it makes dev benefit ... but should also think of investors !! ... I want my money can be in refund

[kettenschutz]

But the partner of the project - Soma, there were no such problems. Everything happened without verification and other complications.

[kraterion]

cryptocurrency runs as annonimous, why utrust ask for verification id? .... it should be more simple ... just send token to wallet investor used for deposit [eth] it is more simple and practical ,, why utrust make this so complicated? ... maybe so many investors who can not widraw ... and it makes dev benefit ... but should also think of investors !! ... I want my money can be in refund

Regulators are running strong over ICOs, I think in the future when you're gonna join an ICO you'll need to register with KYC. These ICOs are not coins, they are real world companies and they must register their companies

[zopply]

When will they give out tokens to Bounty members? For Bounty need KYC?

I want to know this also, they don't even mention bounty payments in any of there statements. They seem to be having so much trouble sorting out there investors which will obviously be there priority as a business. I guess we just wait till after they have paid them out than they will deal with us after? And yes i would say we would probably have to do the KYC also.

[alan2here]

When will they give out tokens to Bounty members? For Bounty need KYC?

I want to know this also, they don't even mention bounty payments in any of there statements. They seem to be having so much trouble sorting out there investors which will obviously be there priority as a business. I guess we just wait till after they have paid them out than they will deal with us after? And yes i would say we would probably have to do the KYC also.

Yup we just wait because they are trying to promote the project and this is definitely the most promising project in 2018. They own a lot of big investors and will soon have official products in the future