Radically reduced my funds here since these issues started happening, but did not take all out. Have the same situation where my legacy account has turned to new, but I cannot get the full verification.
It says this as I'm a European so I'm not in their system:
When I go to enhanced verification it says I already did it:
But actually:
As I'm in crypto for years now, I assume the worst and am happy most of my coins are safely stores off exchanges. This is really similar to Cryptsy behavior (have a fortune in Ripple there
) Anybody had any luck with contacting support?