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Author Topic: Primedice.com | Since 2013 | Longest Running Crypto Casino | 113 BTC Jackpot!  (Read 1986491 times)
Dogedigital
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March 06, 2017, 01:03:35 AM
 #26681

I just enabled live chat support.

Please note that it might not be super fast at first. And also we could disable it at any point until we have everything fully setup.

I am very happy with this because we will now have much more personal relationship with all ours customers.

I hope you guys will be happy with this feature. Please share your feedback here.

nice addition,primedice
but I cannot find the LIVE! support option
do I have to reload the page?
also,MICRO,how are you planning to cope with the amount of tickets live?
I think you would need at least 5 open lines and 5 new support operators for that

Yes you need to refresh.

We do have 6 support agents atm. But we will hire more as needed.

We will very soon cover full 24/7 with 2 support agents per shift.

Good job on this!  Support is much harder than people imagine.  Glad to hear you guys got it covered.
adaseb
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March 06, 2017, 02:01:27 AM
 #26682

I just enabled live chat support.

Please note that it might not be super fast at first. And also we could disable it at any point until we have everything fully setup.

I am very happy with this because we will now have much more personal relationship with all ours customers.

I hope you guys will be happy with this feature. Please share your feedback here.

nice addition,primedice
but I cannot find the LIVE! support option
do I have to reload the page?
also,MICRO,how are you planning to cope with the amount of tickets live?
I think you would need at least 5 open lines and 5 new support operators for that

Yes you need to refresh.

We do have 6 support agents atm. But we will hire more as needed.

We will very soon cover full 24/7 with 2 support agents per shift.

Good job on this!  Support is much harder than people imagine.  Glad to hear you guys got it covered.

Yeah I think this is very smart to do. Hire people in different parts of the world and in different time zones. Like that the support work can be split evenly and can even be in different languages. I am sure there is a huge Chinese speaking population that uses the website and it would be very beneficial for them.

And there should also be a queue where the older tickets have the highest priority and not priority based on what the severity of the problem is.

Sweeet
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March 06, 2017, 02:12:04 AM
 #26683

Just made my 0.00004764 facuet to 0.075 (100$), feels good man. Now to leave this site for 3 months to avoid developing past gambling addictions then do it all again. 
moooonu
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March 06, 2017, 02:27:41 AM
 #26684

Got live support button on the right of the screen. Another awesome update stunna. It's really awesome Smiley
MICRO
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March 06, 2017, 07:13:47 AM
 #26685

Got live support button on the right of the screen. Another awesome update stunna. It's really awesome Smiley

Note that we are experimenting with button placement. Atm its only in support section. And not shown as a button. We will have it shown as a button on some pages.
We just have to make it so it does not get in the way like on the mobile version.

It is still there just hidden inder Support > live support

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● OVER 1000 GAMES
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adaseb
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March 06, 2017, 08:00:06 AM
 #26686

Just made my 0.00004764 facuet to 0.075 (100$), feels good man. Now to leave this site for 3 months to avoid developing past gambling addictions then do it all again. 

Yikes how did you get such a high faucet balance? That's around 5 cents or so. You must of either had an old old account with a huge rollover or it must of been happy hour.

I find the best way to play the faucet is betting on the 80%/20%. You roll a few losses or two and then bet big, and then bet small, and with a few losses bet big again.

There was a guy on Youtube that came up with this method a few years ago and he was able to meet the min withdraw or tip himself. However lots have changed since then
Dank Frank
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March 06, 2017, 09:51:46 AM
 #26687

Just made my 0.00004764 facuet to 0.075 (100$), feels good man. Now to leave this site for 3 months to avoid developing past gambling addictions then do it all again. 

Congratz Sweeet!

I guess we should be satisfied with 0.1 max from faucet these days. The days were all winning 0.5 from faucet seems to be over for most of us. Wink

Yikes how did you get such a high faucet balance? That's around 5 cents or so. You must of either had an old old account with a huge rollover or it must of been happy hour.

I find the best way to play the faucet is betting on the 80%/20%. You roll a few losses or two and then bet big, and then bet small, and with a few losses bet big again.

There was a guy on Youtube that came up with this method a few years ago and he was able to meet the min withdraw or tip himself. However lots have changed since then

@adaseb
It has nothing to do with account age, just how much you wagered. You could wager that easily but since you never play on primedice, if you did then that amount wouldn't be so surprising...
adaseb
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March 06, 2017, 11:56:35 AM
 #26688

Just made my 0.00004764 facuet to 0.075 (100$), feels good man. Now to leave this site for 3 months to avoid developing past gambling addictions then do it all again. 

Congratz Sweeet!

I guess we should be satisfied with 0.1 max from faucet these days. The days were all winning 0.5 from faucet seems to be over for most of us. Wink

Yikes how did you get such a high faucet balance? That's around 5 cents or so. You must of either had an old old account with a huge rollover or it must of been happy hour.

I find the best way to play the faucet is betting on the 80%/20%. You roll a few losses or two and then bet big, and then bet small, and with a few losses bet big again.

There was a guy on Youtube that came up with this method a few years ago and he was able to meet the min withdraw or tip himself. However lots have changed since then

@adaseb
It has nothing to do with account age, just how much you wagered. You could wager that easily but since you never play on primedice, if you did then that amount wouldn't be so surprising...


I had an old veteran accounts with PD. It has huge amounts of BTC wagered, however I upgraded to an iPhone 5 (or 5S) and I couldn't disable 2fa. I emailed and wrote support tickets to get my 2FA cancelled so I could re-enable it but they never replied. So I sold that phone on eBay and did a factory reset and the way iPhones work is that the 2fa secret recovery codes don't restore when you do a full backup restore.

After that I only gambled with small amounts on PD because the way they handled my support was very unprofessional.

lite
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March 06, 2017, 12:46:20 PM
 #26689

Just made my 0.00004764 facuet to 0.075 (100$), feels good man. Now to leave this site for 3 months to avoid developing past gambling addictions then do it all again.  

Congratz Sweeet!

I guess we should be satisfied with 0.1 max from faucet these days. The days were all winning 0.5 from faucet seems to be over for most of us. Wink

Yikes how did you get such a high faucet balance? That's around 5 cents or so. You must of either had an old old account with a huge rollover or it must of been happy hour.

I find the best way to play the faucet is betting on the 80%/20%. You roll a few losses or two and then bet big, and then bet small, and with a few losses bet big again.

There was a guy on Youtube that came up with this method a few years ago and he was able to meet the min withdraw or tip himself. However lots have changed since then

@adaseb
It has nothing to do with account age, just how much you wagered. You could wager that easily but since you never play on primedice, if you did then that amount wouldn't be so surprising...


I had an old veteran accounts with PD. It has huge amounts of BTC wagered, however I upgraded to an iPhone 5 (or 5S) and I couldn't disable 2fa. I emailed and wrote support tickets to get my 2FA cancelled so I could re-enable it but they never replied. So I sold that phone on eBay and did a factory reset and the way iPhones work is that the 2fa secret recovery codes don't restore when you do a full backup restore.

...
Were you using google authenticator or authy? because google authenticator doesn't backups your account, but on authy they backup all the accounts. why can't you ask micro/support now to help you get the account back?

Just made my 0.00004764 facuet to 0.075 (100$), feels good man. Now to leave this site for 3 months to avoid developing past gambling addictions then do it all again.  
Damn that's a nice profit off faucet!  Wink
yolanda222
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March 06, 2017, 05:21:07 PM
 #26690

micro hi, make a deposit using the old address
has been 15 hours yet to get a response


thankss
1982dre
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March 06, 2017, 06:19:26 PM
 #26691

lost 0.0025 loan Sad

Sad no good primedice

Gambling with a loan is no good dumbtool45  Grin

.....1% HOUSE EDGE.....
.....FAUCET 3.5K...........
.....RAINBOT
10K..........






















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freemanjackal
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March 06, 2017, 07:42:35 PM
 #26692

Just made my 0.00004764 facuet to 0.075 (100$), feels good man. Now to leave this site for 3 months to avoid developing past gambling addictions then do it all again. 
damn huge faucet, i just can get 150, but its been a while since  i dont use it, i ll have to check, and congrats for the big winning
StarBruck
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March 07, 2017, 12:09:05 AM
 #26693

lost 0.0025 loan Sad

Sad no good primedice
Username checks out.
Gustavv
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March 07, 2017, 01:02:58 AM
 #26694

lost 0.0025 loan Sad

Sad no good primedice

lol its not big amount enough only 0.0025 bitcoin and why take a loan just for gambling
it's not a good idea dude, you should ready to lose if play gambling & gambling with money you can afford to lose
and with your losses you say primedice is not good LOL, are you new at gambling world?
Gerlysheyn
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March 07, 2017, 01:15:12 AM
 #26695

Poll: Is PrimeDice the "Most Popular & Trusted Bitcoin Game". July 15, 2016, 09:35:32 AM. Its a plessure tk play a game with so much interest with it. It has a free give away bitcoins.
Bitinity
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March 07, 2017, 03:28:17 AM
 #26696

Just made my 0.00004764 facuet to 0.075 (100$), feels good man. Now to leave this site for 3 months to avoid developing past gambling addictions then do it all again. 
damn huge faucet, i just can get 150, but its been a while since  i dont use it, i ll have to check, and congrats for the big winning

Means that your wagered amount is under 10btc, you need to wager more and more if you want to see your faucet amount get increased.
Absolutely he was so lucky to win 0.075 just from faucet money and he made a good choice to stop and leave the site for a while. Enjoy your winning Sweeet, hope you can make it again when you come back.
swiftbits
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March 07, 2017, 03:53:30 AM
 #26697

Just made my 0.00004764 facuet to 0.075 (100$), feels good man. Now to leave this site for 3 months to avoid developing past gambling addictions then do it all again. 
Wow! What a huge profit! I haven't lose any money on Primedice
I only have small amount of profit , I hope to get bigger profits like yours  Grin


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forzendiablo
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March 07, 2017, 05:21:47 AM
 #26698

i think there should be more tips on chat and such - other new exchanges have it and its good

yolo
Shinpako09
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March 07, 2017, 05:58:39 AM
 #26699

Just made my 0.00004764 facuet to 0.075 (100$), feels good man. Now to leave this site for 3 months to avoid developing past gambling addictions then do it all again. 
I dont know if that was true since you have a red in your profile. But making even .01btc from faucet is way too hard for me honestly. Can't even make 100k sats so i prefer making a depo whenever i want to play.
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March 07, 2017, 08:32:42 AM
 #26700

i think there should be more tips on chat and such - other new exchanges have it and its good
Used to have tips and competitions if you are active in chat.Are you talking about exchanges or gambling sites. Tongue After the update we are not seeing it often but i hope it will change pretty soon.There was a time when tips used to fly here and there when Negan, Progame and co were winning big time. Smiley
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