Stunna (OP)
Legendary
Offline
Activity: 3192
Merit: 1285
Primedice.com, Stake.com
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February 18, 2014, 12:16:35 AM |
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ill send u the story again in a moment. if i was trying to get 12.56 btc from you then why have i never asked for 12.56 btc from you. you said all my requests failed (even though i only remember clicking cashout 1 time/i may have refreshed after a little while im not sure) i dont even understand fully what happened myself but this is getting ridiculous.
Please be completely honest with that email, we have logs of everything and refreshing the page wouldn't re-send the cashout either. I'd respect if you were 100% forthright I'd be much more likely to resolve this claim.
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j3np2
Newbie
Offline
Activity: 9
Merit: 0
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February 18, 2014, 12:18:58 AM |
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i have sent the story to you again. I dont know what else to say about it and its been like a week. but in i understand the reluctance but i never tried to screw you guys over and ive been trying to get to the bottom of this for about a week now and i really didnt want to have to put it out in public like this because others have said you all would fix the problem in private.
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snuffish
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February 18, 2014, 12:43:05 AM |
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I just felt like I have to inform others who thinks about to deposit funds into this site.
There is absolutely no support to get in contact with, me and many others had the same experience. So if you run into any trouble with your accounts and such there is no way you can turn to get help.
I've been trying to get a hold on this situation the past few days and decide how to deal with it, I also emailed you earlier today. Basically what happened is your cashouts have been stuck on one of your accounts as some of your deposits never confirmed and now no longer exist, likely due to malleability. I think the fairest way to deal with the situation is to remove the deposit(s) that do not exist from your balance. I don't believe any foul-play was involved in this case, the reason why your support emails probably aren't being actively answered are because our support team doesn't understand this ticket, I've been trying to handle it myself. I said I'd sort this out for you yesterday but I was distracted by domain/ssl issues, so you certainly have my apologies. The reason you cannot cashout is due to the fact that our system will now allow a cashout if a user has unconfirmed deposits, your mutated txes never confirmed. I don't really understand the whole BEWARE post as I told you I'd sort out this issue, there has just been a delay which I apologize for. If you read my previous post I wrote that I got an e-mail from you. I made that post "before" you sent me that e-mail.. otherwise I wouldn't have done it. Then it seems that some of your support-staff are incapable when these kinds of issues appear. But that's not my business. I was really sceptical to actually do that post.. I don't like to deal with these kind of issues this way. But I didn't know what else to do when every support mail I sent just got ignored. Of course there's no "foul-play" involved in this, the blockchain speaks for itself: https://blockchain.info/address/1EVhp2KM4hocpaGDE9gKieXhoDJiEz3xhJust that I got that 0.1 BTC extra caused by the malleability and I want to be fair as well and get that fixed. So I hope that we can sort this out once and for all so I can earn your trust and keep on gambling on your site.. because PrimeDice is the site i spend the most of my "free time" nowdays.
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MICRO
Legendary
Offline
Activity: 2478
Merit: 1037
Oldschool!
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February 18, 2014, 12:53:16 AM |
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Stunna , can u pls take a look at support@primedice.com mails , look for this mail liz13sand@gmail.com , he is on chat all day saying he can't reach support or u, he have some btc stuck on some account what he lost when cleared cookies , so he need that to transfer to his new acc . He sent mail 14 h ago and 1 more recently .
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Stunna (OP)
Legendary
Offline
Activity: 3192
Merit: 1285
Primedice.com, Stake.com
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February 18, 2014, 12:53:29 AM |
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I just felt like I have to inform others who thinks about to deposit funds into this site.
There is absolutely no support to get in contact with, me and many others had the same experience. So if you run into any trouble with your accounts and such there is no way you can turn to get help.
I've been trying to get a hold on this situation the past few days and decide how to deal with it, I also emailed you earlier today. Basically what happened is your cashouts have been stuck on one of your accounts as some of your deposits never confirmed and now no longer exist, likely due to malleability. I think the fairest way to deal with the situation is to remove the deposit(s) that do not exist from your balance. I don't believe any foul-play was involved in this case, the reason why your support emails probably aren't being actively answered are because our support team doesn't understand this ticket, I've been trying to handle it myself. I said I'd sort this out for you yesterday but I was distracted by domain/ssl issues, so you certainly have my apologies. The reason you cannot cashout is due to the fact that our system will now allow a cashout if a user has unconfirmed deposits, your mutated txes never confirmed. I don't really understand the whole BEWARE post as I told you I'd sort out this issue, there has just been a delay which I apologize for. If you read my previous post I wrote that I got an e-mail from you. I made that post "before" you sent me that e-mail.. otherwise I wouldn't have done it. Then it seems that some of your support-staff are incapable when these kinds of issues appear. But that's not my business. I was really sceptical to actually do that post.. I don't like to deal with these kind of issues this way. But I didn't know what else to do when every support mail I sent just got ignored. Of course there's no "foul-play" involved in this, the blockchain speaks for itself: https://blockchain.info/address/1EVhp2KM4hocpaGDE9gKieXhoDJiEz3xhJust that I got that 0.1 BTC extra caused by the malleability and I want to be fair as well and get that fixed. So I hope that we can sort this out once and for all so I can earn your trust and keep on gambling on your site.. because PrimeDice is the site i spend the most of my "free time" nowdays. You should be able to cashout now, sorry for any inconvenience this duplicate TX caused you and for my delay in resolving this. Stunna , can u pls take a look at support@primedice.com mails , look for this mail liz13sand@gmail.com , he is on chat all day saying he can't reach support or u, he have some btc stuck on some account what he lost when cleared cookies , so he need that to transfer to his new acc . He sent mail 14 h ago and 1 more recently . Will look into moving his funds to a new account when I'm at my main computer.
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MICRO
Legendary
Offline
Activity: 2478
Merit: 1037
Oldschool!
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February 18, 2014, 12:55:51 AM |
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Tnx stunna .
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snuffish
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February 18, 2014, 12:59:46 AM |
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You should be able to cashout now, sorry for any inconvenience this duplicate TX caused you and for my delay in resolving this.
Yes, I just tried to cashout and it seems to be successfull! Thanks once again! 
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MICRO
Legendary
Offline
Activity: 2478
Merit: 1037
Oldschool!
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February 18, 2014, 01:02:24 AM |
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You should be able to cashout now, sorry for any inconvenience this duplicate TX caused you and for my delay in resolving this.
Yes, I just tried to cashout and it seems to be successfull! Thanks once again!  U should ask for unmute to while u are at it  . Snuffish looks better  .
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BTC5OOO
Member

Offline
Activity: 98
Merit: 10
Trust:+4:20--Warning* ASICs with extreme hashrate!
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February 18, 2014, 01:07:34 AM |
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i never did that for the last time.... you keep saying i cashed out. if i cashed out even 1 time successfully tell me what address the btc went to because it is not on blockchain.
You attempted to cashout 12.56 which was blocked by our system as one of your deposits never reached a confirmation and then was removed from the blockchain. The story you posted above simply isn't true given the time logs of your deposit/cashout. Send the full story to stunna at primedice.com and I'll give it a read over tonight. If you Pmed me the past few days I probably wouldn't have seen it, my inbox has been filling due to our advertising promotion:  CHECK YOUR INBOX FOOL !!! =\
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snuffish
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February 18, 2014, 01:20:46 AM |
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You should be able to cashout now, sorry for any inconvenience this duplicate TX caused you and for my delay in resolving this.
Yes, I just tried to cashout and it seems to be successfull! Thanks once again!  U should ask for unmute to while u are at it  . Snuffish looks better  . Haha, yea.. that would be great  Seems that someone (aka. bot) doesn't like me in the chat.. 
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nahtnam
Legendary
Offline
Activity: 1092
Merit: 1002
nahtnam.com
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February 18, 2014, 01:22:30 AM |
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You should be able to cashout now, sorry for any inconvenience this duplicate TX caused you and for my delay in resolving this.
Yes, I just tried to cashout and it seems to be successfull! Thanks once again!  U should ask for unmute to while u are at it  . Snuffish looks better  . Haha, yea.. that would be great  Seems that someone (aka. bot) doesn't like me in the chat..  What is your ID? It looks like you go auto-muted, so we can automute you if you give us your Primedice ID.
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snuffish
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February 18, 2014, 01:24:01 AM |
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You should be able to cashout now, sorry for any inconvenience this duplicate TX caused you and for my delay in resolving this.
Yes, I just tried to cashout and it seems to be successfull! Thanks once again!  U should ask for unmute to while u are at it  . Snuffish looks better  . Haha, yea.. that would be great  Seems that someone (aka. bot) doesn't like me in the chat..  What is your ID? It looks like you go auto-muted, so we can automute you if you give us your Primedice ID. My userID is 156403 
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nahtnam
Legendary
Offline
Activity: 1092
Merit: 1002
nahtnam.com
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February 18, 2014, 01:33:09 AM |
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You should be able to cashout now, sorry for any inconvenience this duplicate TX caused you and for my delay in resolving this.
Yes, I just tried to cashout and it seems to be successfull! Thanks once again!  U should ask for unmute to while u are at it  . Snuffish looks better  . Haha, yea.. that would be great  Seems that someone (aka. bot) doesn't like me in the chat..  What is your ID? It looks like you go auto-muted, so we can automute you if you give us your Primedice ID. My userID is 156403  Done.
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nahtnam
Legendary
Offline
Activity: 1092
Merit: 1002
nahtnam.com
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February 18, 2014, 02:52:04 AM |
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free plays got reduced again, hopefully I'll be much more lucky in gambling them away
What do you mean by "free plays got reduced again"?
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BTC5OOO
Member

Offline
Activity: 98
Merit: 10
Trust:+4:20--Warning* ASICs with extreme hashrate!
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February 18, 2014, 04:25:28 AM |
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still no answer from these dirtbags ... looks like i'm going to have to escalate this! =\
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surfer43
Sr. Member
  
Offline
Activity: 560
Merit: 250
"Trading Platform of The Future!"
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February 18, 2014, 05:52:54 AM |
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still no answer from these dirtbags ... looks like i'm going to have to escalate this! =\
I am ignoring you. I hope everyone else does the same.  Do not feed the trolls. 
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BTC5OOO
Member

Offline
Activity: 98
Merit: 10
Trust:+4:20--Warning* ASICs with extreme hashrate!
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February 18, 2014, 06:06:20 AM |
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still no answer from these dirtbags ... looks like i'm going to have to escalate this! =\
I am ignoring you. I hope everyone else does the same.  Do not feed the trolls.  who are you just a paid shill so GTFO! =)
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nahtnam
Legendary
Offline
Activity: 1092
Merit: 1002
nahtnam.com
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February 18, 2014, 06:07:35 AM |
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still no answer from these dirtbags ... looks like i'm going to have to escalate this! =\
I am ignoring you. I hope everyone else does the same.  Do not feed the trolls.  who are you just a paid shill so GTFO! =) http://www.reddit.com/r/trolling
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Rulishix
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February 18, 2014, 06:08:36 AM |
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still no answer from these dirtbags ... looks like i'm going to have to escalate this! =\
I am ignoring you. I hope everyone else does the same.  Do not feed the trolls.  who are you just a paid shill so GTFO! =) You are a moron if you think you will get anywhere reporting them to anybody with no proof of dnyrhing. Stop being a fail blackmailer and get a damn job. Flip some burgers you poor pos! Jesus.
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BTC5OOO
Member

Offline
Activity: 98
Merit: 10
Trust:+4:20--Warning* ASICs with extreme hashrate!
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February 18, 2014, 06:31:53 AM |
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you guys don't got shit to say!>>> get to know : my computer is dead because of this site! ~ ya i know it's called gambling right? =\
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