If you haven’t received tokens yet, please follow the instructions below1. Did you add address for tokens receiving? If yes, when did you do it? (the date)
2. If it was before 29 of November, we have already sent you the tokens. Please, check the contract settings for custom token!
Make sure you entered the address of the contract wallet, not your wallet address (!)
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Here are the contract details:
- Token Contract Address: 0x04f2e7221fdb1b52a68169b25793e51478ff0329
- Token Symbol: CAPP
- Decimals: 2
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3. What is your soft wallet?
4. If you have ImToken, it’s already there. Tokens don’t appear by themselves. Click on «+», then search for «CAPP», then press «Add»
5. MEW. Check one more time, don’t forget to use «save» button or to push «the load balance». If your balance is 0, try the reload MEW page and push «the load balance».
More useful information is here:
https://medium.com/@uhking/how-to-add-capp-tokens-to-myetherwallet-fd0695d89b9e6. Eidoo wallet tutorial is here:
https://medium.com/@krishnamurali_16554/how-to-receive-capp-tokens-on-eidoo-wallet-6e886915a1ac7. Check your current balance:
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1. Open
https://etherscan.io/token/0x04f2e7221fdb1b52a68169b25793e51478ff0329#readContract2. Enter your ERC20 wallet address at 7. balanceOf
3. Press Query)
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8. Metamask tutorial
http://metamask.consensyssupport.happyfox.com/kb/article/4-managing-tokens 9. If it doesn’t help, you can send your request to
support@cappasity.com and our team will solve your problem. Due to increased workload, it takes up to 24 hours to respond
P.S.
And don’t forget, the balance at tokensale.cappasity.com is listed for informational purposes, so you can compare the balance of your wallet with the investor’s data