gvozdik (OP)
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October 15, 2017, 07:02:56 PM |
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Hi guys,
I have problem, I did basic verification but it write this "NO PUBLIC RECORD MATCH" and have to do enhanced verification.
But why? I dont need 100+ btc limit....
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Stellina
Full Member
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Activity: 476
Merit: 106
Borderless for People, Frictionless for Banks
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October 15, 2017, 07:16:18 PM |
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I 2 days ago did basic verificati. Everything is fine. May be some failure occurred. Create an account in the support position (do not enter the password of your account on the exchange!!!) and ask them this question. .
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risinqsun
Sr. Member
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Activity: 672
Merit: 273
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October 15, 2017, 07:20:47 PM |
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very interesting doesnt want from me these verification. You should send e-mail . Them will solve the problems. bittrex e-mail : support@bittrex.comgood luck
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maeusi
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October 15, 2017, 07:29:02 PM |
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Could be reason of security (maybe you or someone else tried to login with wrong password) or they follow regulations of your country. Third reason could be, that you deposited coins from a source, involved in activities, that are disliked or in kind of scam/crime.... Or they simply changed regulations to new members. I didn't have to provide any ID yet.
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NorrisK
Legendary
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Activity: 1946
Merit: 1007
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October 15, 2017, 07:30:34 PM |
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I think for countries outside of the US they can't automatically check your data.
I had something similar with poloniex which caused me to submit additional information regarding place of living.
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MI6
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October 15, 2017, 07:32:10 PM |
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i got that problem too, but after i do phone verification it give me 3 BTC limit perday and it is already enough. but some of my friends can't even use phone verification and they use enchanced verification. maybe that is from system, actually it is good if you have big limit in your account. you will need it someday
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Trofo
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Merit: 2606
Join the world-leading crypto sportsbook NOW!
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October 15, 2017, 07:42:16 PM |
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I am from the country the can't check records automatically so had to do phone verification. It was very fast and vent without problems.
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VeeTeaSee
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October 15, 2017, 07:47:31 PM |
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they downgraded the level of trust with many users i am not sure why
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cryptohunter
Legendary
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Merit: 1167
MY RED TRUST LEFT BY SCUMBAGS - READ MY SIG
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October 15, 2017, 07:54:54 PM |
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have legacy accounts even got to do this now?
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gvozdik (OP)
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October 16, 2017, 06:06:09 AM |
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I wrote on support and nothing, they didnt replied. I read also about few peeps with same problem... yes Im not from US but from Europe so dont know what they want. I cant also phone verifi.
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ArdiPrabowo
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October 16, 2017, 08:11:51 AM |
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Hi guys,
I have problem, I did basic verification but it write this "NO PUBLIC RECORD MATCH" and have to do enhanced verification.
But why? I dont need 100+ btc limit....
bittrex verification only input name and youre addres, if result say no public record match you only input telphone number/smartphone youre number and then youre account can verified level 1 if you want incraese withdraw limit you can verfied level 2 must document sending
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galbros
Legendary
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Activity: 1022
Merit: 1000
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October 16, 2017, 09:31:12 AM |
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have legacy accounts even got to do this now?
I have a bad feeling the answer is yes. I just got a screen when I logged on requesting information. Some warning would have been nice that this was going to be required. Glad I don't have a lot there that they can hold hostage if the basic verification does not go well. Hopefully I'm wrong or maybe they will have not gotten to your account yet. Good Luck.
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rarkenin
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October 16, 2017, 09:40:26 AM |
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I wrote on support and nothing, they didnt replied. I read also about few peeps with same problem... yes Im not from US but from Europe so dont know what they want. I cant also phone verifi.
They will not answer support tickets faster than 2-3 days. Try to look for other alternative options and be ready to renew your documents.Their system is complicated unfortunately.
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alyssa85
Legendary
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Merit: 1088
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October 16, 2017, 07:53:34 PM |
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have legacy accounts even got to do this now?
I have a bad feeling the answer is yes. I just got a screen when I logged on requesting information. Some warning would have been nice that this was going to be required. Glad I don't have a lot there that they can hold hostage if the basic verification does not go well. Hopefully I'm wrong or maybe they will have not gotten to your account yet. Good Luck. I got that screen too when I logged in. But when I clicked "summary" on the top left, it said I had a legacy account. Am debating whether to remove my coins from there "just in case". It's weird how much detail they're trying to get out of people - none of it required under either American or European KYC rules. Makes you wonder if they're data-mining and will sell all the info on the dark web after doing a flit.
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Nicol3
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October 17, 2017, 12:57:08 AM |
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Have you turned on the 2fa of your Bittrex account? You can still withdraw with 3 btc as maximum amount to withdraw if you filled up the information needed and then use the 2fa without having you to go through the process of sending them an ID or something to withdraw 100 btc for the enhanced verification.
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vlast01
Full Member
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Activity: 364
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Dolphins Finance TRUSTED FINANCE
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October 18, 2017, 04:17:16 PM |
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Hi guys,
I have problem, I did basic verification but it write this "NO PUBLIC RECORD MATCH" and have to do enhanced verification.
But why? I dont need 100+ btc limit....
Try other way of verifying. Such as emails or cellphone numbers Its part of the sucurity of Bittrex i think, just dont stick to the basic just try other way.
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wwonka36
Newbie
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Activity: 38
Merit: 0
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October 18, 2017, 08:53:45 PM |
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I guess it’s my turn for problems. No records match error then submitted selfie and drivers license as required. Says the was an error and it said reload page and to resubmit documents. After logging out entirely, the error is still there and never lets me resubmit pics like I originally did. So annoying. I use to be legendary! Now I have a 0.02 btc withdrawal limit.
Thanks, WW
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zinji
Newbie
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Activity: 2
Merit: 0
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November 13, 2017, 03:26:39 PM |
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I verified Enhance, but I can't verify Basic. What's happend if I don't verify Basic level ? I think my information in public record is not available now, because I'm from Vietnam.. Humm, Can I transfer BTC to Bittrex wallet and using normal ?
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achlyss
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November 24, 2017, 02:54:06 AM |
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Hmmm. I have long left bittrex because verification is very difficult, better looking for other exchanger, there are still many good exchanger
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