scatha
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Activity: 107
Merit: 10
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November 19, 2013, 06:54:42 PM |
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"Our platform is currently being upgraded. Please stanby while our hamsters are working hard to make Bitfinex a faster platform. If you have any questions, don't hesitate to reach us at support at bitfinex dot com "
Yes, please put it back up and schedule a time for upgrade - we are having open positions in there.
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S3052
Legendary
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Activity: 2100
Merit: 1000
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November 19, 2013, 06:55:04 PM |
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Unable to sign on at Bitfinex - is something up with the server?
Thanks
On the site, there is a message that they are upgrading This is unacceptable in a time of volatile trading Bitfinex should have done their homework before When will we finally see a professional exchange opening in the bitcoin world? All amateurs ( please excuse my emotions ) but this is insane |
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scatha
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Activity: 107
Merit: 10
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November 19, 2013, 07:02:23 PM |
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They should have announced the downtime 1-2 weeks beforehand. Now I am worried.
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S3052
Legendary
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Activity: 2100
Merit: 1000
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November 19, 2013, 07:06:49 PM |
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They should have announced the downtime 1-2 weeks beforehand. Now I am worried.
Exactly |
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Tamis
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November 19, 2013, 08:07:39 PM |
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Seriously, could there be worst time to do this ?
Yeah may be a few hours earlier back but guys come on... this is NOT professional !
I could have lost so much in this process ! Do you people even realize the extend of what your are doing ?
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Spaceman_Spiff
Legendary
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Activity: 1638
Merit: 1001
₪``Campaign Manager´´₪
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November 19, 2013, 08:07:50 PM |
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Any idea when the site will be up again?
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arbitrage001
Legendary
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Activity: 1067
Merit: 1000
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November 19, 2013, 08:09:33 PM |
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Any idea when the site will be up again?
A little worry too. Any eta? |
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Tamis
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November 19, 2013, 08:15:03 PM
Last edit: November 19, 2013, 08:37:45 PM by Tamis |
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the hearing yesterday talk about an example that was two friends making an exchange or something similar... as much as I like bitfinex this is not an acceptable practice to have such lag on orders as we have seen today or to warn people on such a short notice and on this specific time !
Yes you CAN report server migrations when the market calls for it !
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S3052
Legendary
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Activity: 2100
Merit: 1000
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November 19, 2013, 08:55:43 PM |
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"Our platform is currently being upgraded. Please stanby while our hamsters are working hard to make Bitfinex a faster platform. If you have any questions, don't hesitate to reach us at support at bitfinex dot com "
Yes, please put it back up and schedule a time for upgrade - we are having open positions in there.
we don't need f... HAMSTERS but EXPERTS |
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S3052
Legendary
Offline
Activity: 2100
Merit: 1000
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November 19, 2013, 09:04:12 PM |
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just in case someone wants to contact the bitfinex people? anyone has their phone numbers or addresses?
quote from their community info https://community.bitfinex.com/content.php/31-Team-change"Bitfinex will continue its development toward a regulated trading platform, complying with all necessary regulations for the safety of your funds, with the current team of Jean-Louis VAN DER VELDE (legal development) http://www.meetup.com/Bitcoin-HK/members/114736202/, Giancarlo DEVASINI (customer relationship and financial advising) http://hk.linkedin.com/pub/giancarlo-devasini/82/646/2a5, my wife (technical development) and me (technical development), helped behind the curtains by awesome external developers that will soon change the face of our platform. If you have any questions as always you can ask in the comments. Best regards Raphael Bitfinex team"
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Tamis
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November 19, 2013, 09:06:00 PM |
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Ok so a professional platform (seeing how much you are earning each day with our fees, you should really consider yourself to be one of those) should be able to give us an ETA on account accessibility !
What is the ETA please ?
Do you people once again realize this is not the day to migrate ? I would like even request an answer from you on this subject !
Regards
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superbit
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November 19, 2013, 09:11:23 PM |
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Realistically there never is going to be a good day to migrate, but a warning and better planning was needed. All I can do is pray that the price is fairly stable until it is back up.
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8fold
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November 19, 2013, 09:13:17 PM |
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Realistically there never is going to be a good day to migrate, but a warning and better planning was needed. All I can do is pray that the price is fairly stable until it is back up.
+1 |
Bitrated user: 8fold.
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Tamis
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November 19, 2013, 09:13:50 PM |
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They don't give a fuck...
No reply nothing !
If I had a business making me a lot of bitcoins each day like they are I would make sure I answer my customers in due time and treat them with respect !
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Sukrim
Legendary
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Activity: 2618
Merit: 1006
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November 19, 2013, 09:15:31 PM |
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I guess they are busy with other things than writing about that they are busy with other things.  |
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8fold
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November 19, 2013, 09:16:15 PM |
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They don't give a fuck...
I highly doubt that. |
Bitrated user: 8fold.
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Tamis
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November 19, 2013, 09:17:54 PM |
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They will learn in time that PR is #1 concern for any "'respectable" business !
Soon many exchanges will offer better than they do and they will regret not having taken enough care of their early customer...
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superbit
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November 19, 2013, 09:18:41 PM |
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I guess they are busy with other things than writing about that they are busy with other things. Exactly, yes they should have planned this better, but right now they should be spending their time getting it up and running. |
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superbit
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November 19, 2013, 09:19:45 PM |
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They will learn in time that PR is #1 concern for any "'respectable" business !
Soon many exchanges will offer better than they do and they will regret not having taken enough care of their early customer...
I disagree, you can talk all you want but give me something that works. BTC users are much more savvy and spewing BS and fancy terms will never out way reviews from users. |
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Tamis
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November 19, 2013, 09:19:53 PM |
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They don't give a fuck...
I highly doubt that. When you care you answer ! I have talked in private with Raphael a few times and he seems a nice guy but it's normal to seem a nice guy when you run such a business ! You ANSWER fast to your customers ! If the problem is that they are bugging on the migration then may be it is best to say they are... |
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