Pangolinminer & Whatsminer FAQs

[ruber1]

Based on feedback here that Whatsaminer,net is legit, I took a chance and ordered from Whatsminer.net last week for shipping from China to US.  They had a few M20 45Th/s (shipping within 5 days). I was impressed that it arrived at my doorstep (DHL) in about 7 days (Midwest US). I would note that there were no email updates or notifications from the company directly, but I received a DHL shipping notice at about day 3.

I have noticed there prices tend to be a bit higher than Pangolinminer (for same shipping times), but at the time everything on Pangolinminer was Dec delivery only.

Unit is up and running good so far.

As for the M20 itself;
The thing is a beast for weight (twice that of any of my Antminers) and louder than any Antminer I have had so far (S9's T15, S15).
It does have a low power option as well, but does NOT function. Hopefully they will update firmware sometime soon.
It is hashing at speed claimed but just a little higher power draw than advertised (but withing specs) at 49.5 W per Th/s.

[Philipma1957cellphone]

nice what's the watts for that?

[fccs]

Based on feedback here that Whatsaminer,net is legit, I took a chance and ordered from Whatsminer.net last week for shipping from China to US.  They had a few M20 45Th/s (shipping within 5 days). I was impressed that it arrived at my doorstep (DHL) in about 7 days (Midwest US). I would note that there were no email updates or notifications from the company directly, but I received a DHL shipping notice at about day 3.

I have noticed there prices tend to be a bit higher than Pangolinminer (for same shipping times), but at the time everything on Pangolinminer was Dec delivery only.

Unit is up and running good so far.

As for the M20 itself;
The thing is a beast for weight (twice that of any of my Antminers) and louder than any Antminer I have had so far (S9's T15, S15).
It does have a low power option as well, but does NOT function. Hopefully they will update firmware sometime soon.
It is hashing at speed claimed but just a little higher power draw than advertised (but withing specs) at 49.5 W per Th/s.

When did you order?  I never saw m20's the normal 45th models for sale in stock on pango or whatsminer ever.  It was always preorder for aug, sept, oct, nov, now december.  I have a few on order for october but I would like to find some this month to replace old gear as well.  No luck though.

[Biffa]

There were some M20 (45TH) models on sale on whatsminer for immediate delivery for a few weeks, they went out of stock last week. The URL was https://whatsminer.net/product/m20-demo1/

[ruber1]

They had M20 45 Th/s15 in stock a couple weeks ago and were down to 2 when I snagged one.
They seem to have a few units here and there that pop up for quick shipping (at a premium price of course, I paid just over $3000 with shipping).
At the moment they have 12 M20S 68 Th/s in stock 1-2 day shipping, (and of course at a premium price) These ones are listed as Demo Units.
https://whatsminer.net/product/m20s-demo2/

I have seen the same happen with Pangollinminer as well for limited stock

[fccs]

Ah damn gotcha

[minefarmbuy]

Pangolin has M20s and M21s shipping "soon".

[philipma1957]

Something is odd with pangolin and their telegram channel they have gone silent for a week iirc.  Not sure what is up but they are not replying to anyone on the official channel.

Does anyone have any info if something is up?

[Biffa]

Shipping notifications went out for in stock miners today.

[Instatic]

something is going on... it is really wierd i order from june and still waiting ... choose the hosting service when it was available... still waiting for shipping out... have some time until 20. Sep

[philipma1957]

they were very good from dec 2017 to august 2019.

but  something occurred in august 2019.

They have not posted on their telegram page for 2 weeks  last post was from sean on august 20.
they used to post all the time.
So a spell from August 20 to Sept 5 is a very long time for them to not post.

https://pangolinminer.com/

the link to their telegram is on bottom left of page above.

https://telegram.me/PangolinMinerOfficial  as far as I can tell August to Sept 5 is really long for them.

[Biffa]

DHL pickup notifications have started to appear

[Steamtyme]

they were very good from dec 2017 to august 2019. but  something occurred in august 2019.

I don't think it's anything out of the ordinary. They just have nothing to say. The supply has been sold for the next 3 months, they have already answered a few times in telegram that all hosting was sold as well. They did mention that they would update it with a pin once there is more available. I can't see it now on mobile but I thought they also pinned the available firmware versions.

Pretty sure they just set the channel up to support itself until they have something sales wise to mention. I do know that the responses have been slow but a few people on Kano pool have received short basic responses for machines they have hosted. I had a laugh when last week I got a bunch of emails when they updated the system with delivered for my February orders.

[Undifficulty]

FWIW, they have been pretty responsive with me over email.

[Instatic]

i still waiting for a shipping out ... 15th September was the deadline -.-

[PeakMining]

NEVER BUY FROM PANGOLINMINER ANYMORE!!
they keep selling m20s for instant buyer with Usd4000 but dragging pre order customer stocks, if anyone ask in telegram about the issue, pangolinminer will delete the question and ban the user, that's why nobody complaint in telegram group, now August batch stock nobody receiving yet, if asking no1 will reply , this is how pangolinminer work.

[philipma1957]

NEVER BUY FROM PANGOLINMINER ANYMORE!!
they keep selling m20s for instant buyer with Usd4000 but dragging pre order customer stocks, if anyone ask in telegram about the issue, pangolinminer will delete the question and ban the user, that's why nobody complaint in telegram group, now August batch stock nobody receiving yet, if asking no1 will reply , this is how pangolinminer work.

There is an issue with all m20s  I did a thread about it here

https://bitcointalk.org/index.php?topic=5186263.0

My advise is don't buy any whatsminer units from anyone  until the delays are fixed.

This means anyone.

Brokers
alibaba sellers
ebay sellers
pangolinminer.com
whatsminer.net

I am not an insider  but I sensed an issue  and posted here  a while back. Sept 3

I found the tweet from the original  builder of the gear and posted it yesterday. in the link above.

there will be at least a 2-3 week delay of all gear.  and since pangolin is a reseller not the builder  micobt.  you may have issues on getting some adjustment for the delays

[PeakMining]

sales@pangolinminer.com

We can say 100% before August 31. But unpredictable for 20th.
( Sorry I dont no how to post screen shot if anyone can teach plz)

This is how pangolinminer promise me before buying !!!
After that they keep selling instant stock which is usd 4000 and dragged my order, now they said manufacturer microbt have problem with the delay of chipset delayed for 3 weeks. If they ship it out before august 31, I think our as pre order customer already mining.
Pangolinminer also wont pay any compensation for the delay, they are like cheater , fxcking liar, company like bitmain wont have such issue, only small company wont care about their reputation will do it.

[philipma1957]

Please understand you were fucked read my thread on this.

As to whom to blame you can blame Pangolinminer and choose to ignore MicroBT the manufacturer if you want to do this it is your choice.

I see this as a fail on MicroBT not Pangolinminer.  What I don’t like is MicroBT is not offering people like you any compensation.  But if you dealt with them directly they say they will compensate you.

So basically they left Pangolinminer out to dry. Which means MicroBT the builder has fucked you and many others hard.

Btw as I type bitmain directly promised me coupons due to me on sept 18th which I would use right now.

Guess what no coupons and today is the 22 so they fucked me less hard then you but they still fucked me.

So far a four day delay on the coupons.

And Innosilicon was 9 days late on my gear a t3 t50 cost me 100 bucks. They offered me zero compensation on it.  I purchased it with a reseller Minefarmbuy that did give me a refund .

So. Bitmain failed me innosilicon failed me. But the reseller Minefarmbuy did the right thing.

You posted nasty against Pangolinminer I don’t know what they will or can do to help.

But telling them fuck you you suck is pretty dumb move.
Be a professional and post us info about your attempt to get compensation.

Be patient about it. If you ask properly you may get some compensation.

Pin down MicroBT on the tweet they wrote as they hint that Pangolinminer was deceptive.  So if they will answer that exactly.  Yes we told Pangolinminer the correct time .  Right now. At this moment you are not sure if pangolin is a villain if MicroBT is a villain or if they worked together.  Lastly you don’t know if the wafer cutter was bribed to delay MicroBT.

So. Work at finding that out.

[minefarmbuy]

Seems there were issues with chip delivery to microBT causing delays. Though this shouldn't affect customer service.