also shipping me something that i did not order is also liable to get them court time
I'm interested in joining up for a class action lawsuit for the following:
1. misleading advertisements
What was misleading about them aside from the expectation of when they would ship? Yes, the form factor changed and power consumption increased over initial expectations, but they notified all the pre-orders and made them opt in to remaining in the order queue. Ie, if you didn't explicitly agree, you'd be removed from the queue and your
2. taking pre-orders too early and shipping too late
Given the expense to develop a chip, and not knowing what the demand would be, they needed to take pre-orders to insure that there would be enough orders to cover the costs. Production, yes, took longer than expected, but just looking at the semiconductor industry, there are plenty of examples of not hitting deadlines.
3. starting taking in pre-orders around summer of 2012 and shipped summer of 2013, more than 12 months
Same as two.
4. was banned from the bfl forums for 'racism and muck-raking'
I wouldn't think that anyone has an implicit right to use any forum. Racism, for instance, they could have every right not to tolerate. And "muck raking", who knows what that means, but using their forum to attempt to drive away their customers, for example, isn't something they would have to tolerate.
5. I was shipped a 30 gigahash machine that looks like a 60 gigahash machine. 30 gh is small and 60 gh is suppose to be a log.
They sent notice about the change of size/power consumptions just prior to commencing shipping. We all agreed to the change, or we would have been refunded.
6. product was shipped august 9 and it took until august 19 for me to pick it up because someone smeared petroleum jelly mixed with lighter fluid/kerosene on top of my box
No way to determine where the vaseline and lighter fluid came from. Personally, i doubt it was because of their handling.
7. bad customer service, they keep insisting that i shouldn't keep messaging them, or typing in caps lock(using the phone works, the guy who picks up is the bomb dude, his name is Paul)
So asking people to call rather than email is class action worthy? As is asking people to use the shift key on occassion?
8. no software was included
No ASIC's include software, to my knowledge. They don't know if you're using mac, windows, linux (and then, ubuntu, fedora, centos, x86 or ARM), cgminer, bitminter, or another program or platform.
9. no instructions was included
speaking for myself, there was a slip included in the box providing a web address to visit for instructions.
10. started advertising for supercomputer bitforce january 2012
That's back to points 1, 2 and 3. But advertising a product early isn't a crime.
11. BFL_JODY claims that I have not paid for an upgrade to 60 gigahash, even though I have a screenshot of invoice 5856b as 'fully paid'
I would suggest trying to call customer service rather than have account specific issues dealt with on their blog.
12. In "my account", my upgrade to 60 gigahash is set to 'pending' and i have instruction to pay by wire transfer, when I HAVE ALREADY PAID IN FULL on April 2013
Call your nice customer service man named "Paul" and have him clear this up for you. Wire transfers are traceable, there shouldn't be any problem having your payment properly credited to your account.
Those are my suggestions. Do with them as you will. They're hardly grounds for joining a class action... but that's just my opinion.
