I know right. They probably earn in thousands of dollars every day yet they fail to hire a good customer support.
At the least they could have hired someone from the forum with a good reputation willing to work with them.
But anyway, they are not concerned about their reputation anymore. All we can do is wish that the issues are resolved quickly and everything is back on track.
Yes, of course they still get income from their site and they even still have a lot of money in their wallets, but their only weakness is that the service support is very responsive and active on this forum. In fact, this problem could be solved if the service was available. active support all the time on their site, I'm sure this site will continue to gain the trust of all communities in this forum and even other users, I don't know if they will leave this forum and let a bad reputation attack them and eventually they ignore it, but I think the most important thing now is that they resolve every issue on the site and the complaints of all their users.
I think there is no other way but to wait for them to fix the site and fix everything or really they leave this forum and leave the forum community so they can focus on their site and take advantage of other marketing from users and promotions that they will hold later out there, look no further than their current service support. Hopefully everything looks fine and doesn't happen like what I thought too.
We all have been wishing for the same since last few months but freebitco.in did nothing to fix it.
Some of the forum users are still facing issues as we all know but freebitco.in does not seem to care about it.
If they are thinking to abandon the site then they should consider the fact that they would be losing the forum users from the new sites.
The falling reputation from freebitco.in will negatively impact the user base of the new casino sites.