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[Moreno233]

Nor has the user @TheQuin responded to the private message I sent him. For me, the answer from freebitco.in has been... horrible, shameless. They have laughed at us.

Now, I would appreciate someone from Freebitco.in to calm us.

Yesterday CSFBC made this post confirming to be the CS for this forum, seems he took over from @TheQuin and as a new member of the support, I will suggest we give them more time like he already requested. The good thing is that there is steady progress being made and now that we have someone we expect to be active in this forum, everything will become normal and responses receive faster than before. It has been a long wait but I'm sure it is worth the wait because FreeBitco have been a wonderful innovation that have made much impact with their faucet and other services.

[notocactus]

I think you missed the post made by freebitco.in PR.
freebitco.in PR already confirmed that CSFBC is their official representative on the forum and will be responsible for handling support requests.

Yes, I missed that post. I thank you for the information.
Now, we already had confirmation from the team, let's move to my second recommendation.

• A position description for your account (in text) like the freebitco.in PR account has with "freebitco.in Official PR Account"

It will help everyone to know you are one of team members, and can help impersonating attacks in future too.

A short text description like "freebitco.in customer support staff" for CSFBC is not too bad, isn't it?

I see in the name, there is CS which, in my thinking, is for Customer Support.

[iv4n]

Now, seemsly that we have an new custumer support., it help Extinguish the fire here...,

 But, my question is>>>

 When FUN token will be part of altseason party?

I would wait for some confirmation before I trust this new support agent... it would be smart not to share any sensitive info (usernames, passwords, etc) until someone confirms his position.

And I thought the question is when? But the big question seems to be whether there will be anything from the FUN token at all... Like a free & slow fall, over time FUN token is only losing value. I thought I would get into FUN more seriously again after it drops under 10 sats, and all I can say it's great I didn't do that. Now that would be almost a 50% loss, and I can say in a very short period. I am not sure what to say else, the FUN token doesn't look so promising these last months/years.

[Fivestar4everMVP]

Now, seemsly that we have an new custumer support., it help Extinguish the fire here...,

 But, my question is>>>

 When FUN token will be part of altseason party?

I would wait for some confirmation before I trust this new support agent... it would be smart not to share any sensitive info (usernames, passwords, etc) until someone confirms his position.

And I thought the question is when? But the big question seems to be whether there will be anything from the FUN token at all... Like a free & slow fall, over time FUN token is only losing value. I thought I would get into FUN more seriously again after it drops under 10 sats, and all I can say it's great I didn't do that. Now that would be almost a 50% loss, and I can say in a very short period. I am not sure what to say else, the FUN token doesn't look so promising these last months/years.

Well, while talking about the current market condition of fun token, lets not do away with the fact that as it is currently, the entire Altcoin market is bleeding due to bitcoin's recent fall below $65,000, and though bitcoin has recovered a bit above that price, it will still take a while for Altcoins to recover to their previous prices and above it too, I have not invested in fun token but I am in a huge loss on the majorly all the Altcoins I previously invested in.

Though I still believe the issue with fun tokens decline in price is kind of peculiar, possibly due to lack of proper utility, and maybe the issues freebitco is having, and in my personal opinion, I did say that the future doesn't look too bright for fun, except the team come up with some really good ideas on how to grow the price of the token.

[ShowOff]

You need to do two main things:

• A confirmation post from the Freebitco.in team, three members of the team listed above.
• A position description for your account (in text) like the freebitco.in PR account has with "freebitco.in Official PR Account"

It will help everyone to know you are one of team members, and can help impersonating attacks in future too.

Over time, I think people will get to know the freebitco.in support team well. But I agree with your suggestion, having a specific description in the account profile will make it easier for customers to get to know the customer support team.

From the account name "CSFBC", I think it represents "Customer Service Freebitco.in". But first, welcome to the forum and congratulations on your new job. I really hope that many issues are resolved fairly when casinos have customer support representatives on the forum.

[Fivestar4everMVP]

You need to do two main things:

• A confirmation post from the Freebitco.in team, three members of the team listed above.
• A position description for your account (in text) like the freebitco.in PR account has with "freebitco.in Official PR Account"

It will help everyone to know you are one of team members, and can help impersonating attacks in future too.

Over time, I think people will get to know the freebitco.in support team well. But I agree with your suggestion, having a specific description in the account profile will make it easier for customers to get to know the customer support team.

From the account name "CSFBC", I think it represents "Customer Service Freebitco.in". But first, welcome to the forum and congratulations on your new job. I really hope that many issues are resolved fairly when casinos have customer support representatives on the forum.

I think it's more like "Customer service for freebitco casino", but still, the abbreviation doesn't really stand out if you ask me, most especially when it comes to forum members being able to know or differentiate normal regular users from the customer support, that Monika still looks more like it's a normal user if you ask me.

What would have been more appropriate as a username for the customer care would be "Freebitco CM" or "Freebitco CS", the "CM" simply means "Community manager", while the "CS" simply means "Customer support".
Any usernames like in the two I mentiond would have been very OK and users on the forum would have found it easier to recognize the customer care amongst other regular users commenting on the thread.

Anyways, it's all good still, the most important thing afterall is the fact that we now know that the management of Freebitco is making an effort to fix their issues, and think this is a welcome development.

[pawel7777]

Hi all. I wasn't too active in monitoring this thread recently, could anyone save me the trouble of reading through all the previous pages and give me a quick update on whether or not the withdrawal issues have now been resolved, or are there still delays etc?
If anyone could give me a quick rundown of where we are, that would be appreciated.

[hosemary]

Hi all. I wasn't too active in monitoring this thread recently, could anyone save me the trouble of reading through all the previous pages and give me a quick update on whether or not the withdrawal issues have now been resolved, or are there still delays etc?

There were some issues with authorization emails and that made some users unable to withdraw their fund.
The issues have been resolved and withdrawals are processed now.

For more information, you can click here are read the topic I created about the issues with authorization emails.
I updated the topic with new information every time something changed.

[dwyane36]

Now, seemsly that we have an new custumer support., it help Extinguish the fire here...,

 But, my question is>>>

 When FUN token will be part of altseason party?

I would wait for some confirmation before I trust this new support agent... it would be smart not to share any sensitive info (usernames, passwords, etc) until someone confirms his position.

And I thought the question is when? But the big question seems to be whether there will be anything from the FUN token at all... Like a free & slow fall, over time FUN token is only losing value. I thought I would get into FUN more seriously again after it drops under 10 sats, and all I can say it's great I didn't do that. Now that would be almost a 50% loss, and I can say in a very short period. I am not sure what to say else, the FUN token doesn't look so promising these last months/years.

I think that only the mass burning of FUN tokens or some new ways of using tokens can trigger a pump. Unfortunately, the fact that some FUN tokens are locked on the freebitcoin site doesn't really affect the FUN price, and if you look at the current graph of the FUN token, it seems that there are no preconditions for improvement of the situation.

[slaman29]

Man, if only you guys actually listened to feedback here and hired an actual user who knows the forum and can deal. Practically, someone like TheQuin but actually being active.

@CSFBC: First step now, update your profile properly, get FBC to merit you 10 points, and buy Copper Membership. Then you'll be able to receive messages and remove some restrictions.

And they have enough funds to pay the users. But whole Freebitco system is backdated (withdrawal method, support system, etc).

About withdrawal method, Yep, I think several years ago when Segwit was happening, TheQuin did respond about this, he said the cost and effort of upgrading the entire wallet system was too expensive, especially because of consolidating all the dust.

It didn't really make sense to me, because if you waited even longer, BTC gets more expensive, and you lose every time you process on legacy.

FBC has to seriously consider upgrading wallet system man.

[Fivestar4everMVP]

Now, seemsly that we have an new custumer support., it help Extinguish the fire here...,

 But, my question is>>>

 When FUN token will be part of altseason party?

I would wait for some confirmation before I trust this new support agent... it would be smart not to share any sensitive info (usernames, passwords, etc) until someone confirms his position.

And I thought the question is when? But the big question seems to be whether there will be anything from the FUN token at all... Like a free & slow fall, over time FUN token is only losing value. I thought I would get into FUN more seriously again after it drops under 10 sats, and all I can say it's great I didn't do that. Now that would be almost a 50% loss, and I can say in a very short period. I am not sure what to say else, the FUN token doesn't look so promising these last months/years.

I think that only the mass burning of FUN tokens or some new ways of using tokens can trigger a pump. Unfortunately, the fact that some FUN tokens are locked on the freebitcoin site doesn't really affect the FUN price, and if you look at the current graph of the FUN token, it seems that there are no preconditions for improvement of the situation.

I do not by the idea of mass burning fun tokens, because that will only create a temporary pump that can't be sustained, at the end of the day, it will turn out to be an avenue for some of that old investors to sell their bags and get out, while the new investors become trapped again in this same shithole.

For fun token to experience a natural, well structured and very sustainable growth of its price, the team needs to think beyond burning tokens, burning tokens can't restore investors confidence in Fun token, but what I think Is much better is that the team take a look and study other projects that are doing really well in the market, borrow an idea of two from those and start something new with Fun token, this i believe will add more value to the token, much more than just burning tokens.

[notocactus]

From the account name "CSFBC", I think it represents "Customer Service Freebitco.in". But first, welcome to the forum and congratulations on your new job. I really hope that many issues are resolved fairly when casinos have customer support representatives on the forum.

I think it's more like "Customer service for freebitco casino", but still, the abbreviation doesn't really stand out if you ask me, most especially when it comes to forum members being able to know or differentiate normal regular users from the customer support, that Monika still looks more like it's a normal user if you ask me.

What would have been more appropriate as a username for the customer care would be "Freebitco CM" or "Freebitco CS", the "CM" simply means "Community manager", while the "CS" simply means "Customer support".

We all only are guessing what the username means. I believe it was chosen intentionally but what it means, we will when the CSFBC account confirms it and I hope it will come together with a text description on the account too.

Customer Support
Customer Service

They are all good and honestly, I don't care what will be used and I only recommended CSFBC account and the operator needs to add an account description for its role on FreeBitco.in company. It's simple but can help to avoid incorrect understanding.

[CSFBC]

Hi,

Please note settings have been adjusted and I can now receive messages from newbies.
Feel free to send me a DM if you were unable to previously and I will look into your query.

Best Regards,

Customer Support Team
FreeBitco.in

You don't accept messages from Newbies, what is the best way to contact support and get a response?
I've been waiting for 2 months.

Hi ShowOff and Fivestar4everMVP

Thank you for your posts.
The Account name 'CSFBC' stands for Customer Support Free Bitco.in, I appreciate your feedback regarding the name and text description.  Therefore, I will look at this in more detail, so as to better represent the Customer Support Team and facilitate ease of use for everyone.

Best Regards,

Customer Support Team
FreeBitco.in

Here is one merit in case the rep still hasn't opened messages for newbies.

From the account name "CSFBC", I think it represents "Customer Service Freebitco.in". But first, welcome to the forum and congratulations on your new job. I really hope that many issues are resolved fairly when casinos have customer support representatives on the forum.

I think it's more like "Customer service for freebitco casino", but still, the abbreviation doesn't really stand out if you ask me, most especially when it comes to forum members being able to know or differentiate normal regular users from the customer support, that Monika still looks more like it's a normal user if you ask me.

What would have been more appropriate as a username for the customer care would be "Freebitco CM" or "Freebitco CS", the "CM" simply means "Community manager", while the "CS" simply means "Customer support".

We all only are guessing what the username means. I believe it was chosen intentionally but what it means, we will when the CSFBC account confirms it and I hope it will come together with a text description on the account too.

Customer Support
Customer Service

They are all good and honestly, I don't care what will be used and I only recommended CSFBC account and the operator needs to add an account description for its role on FreeBitco.in company. It's simple but can help to avoid incorrect understanding.

Hi Slaman29,

I appreciate your post.
The account was opened in order to provide support to all on the forum and make you aware that there is now a Customer Support team here to assist and improve your experience.
All feedback that is provided will be taken on board and help us moving forward - I welcome it.
The Customer Support profile will be updated, in order to accommodate the required settings.

In regards to upgrading the wallet system, I am looking into this and will get back to the forum with a further response after review.

Best Regards,

Customer Support Team
FreeBitco.in

Man, if only you guys actually listened to feedback here and hired an actual user who knows the forum and can deal. Practically, someone like TheQuin but actually being active.

@CSFBC: First step now, update your profile properly, get FBC to merit you 10 points, and buy Copper Membership. Then you'll be able to receive messages and remove some restrictions.

And they have enough funds to pay the users. But whole Freebitco system is backdated (withdrawal method, support system, etc).

About withdrawal method, Yep, I think several years ago when Segwit was happening, TheQuin did respond about this, he said the cost and effort of upgrading the entire wallet system was too expensive, especially because of consolidating all the dust.

It didn't really make sense to me, because if you waited even longer, BTC gets more expensive, and you lose every time you process on legacy.

FBC has to seriously consider upgrading wallet system man.

[pawanjain]

I do not by the idea of mass burning fun tokens, because that will only create a temporary pump that can't be sustained, at the end of the day, it will turn out to be an avenue for some of that old investors to sell their bags and get out, while the new investors become trapped again in this same shithole.

For fun token to experience a natural, well structured and very sustainable growth of its price, the team needs to think beyond burning tokens, burning tokens can't restore investors confidence in Fun token, but what I think Is much better is that the team take a look and study other projects that are doing really well in the market, borrow an idea of two from those and start something new with Fun token, this i believe will add more value to the token, much more than just burning tokens.

Very true. If we really want FUN token to have a sustainable growth then they really need to come up with new developments.
Without new developments and integrations it would be hard for FUN token to get back to previous levels.
The glory of FUN token has gone I believe and without any spark there is no lighting it up again.

[Mahdirakib]

Those numbers are in the rough ballpark of what I expected (except that it's missing ~1B FUN that is supposed to be "locked"?).

Maybe the missing amount is related to the APY paid by Freebitco team to the FUN token holders. They are providing 25% APY to the locked FUN tokens amount of the users since 2021. Seems like they haven't bought and transferred the FUN tokens to their cold wallet address which they have paid as interest. Otherwise, the amount is on their hot wallet address or in an exchanger.

[STT]

Price is not value, its just the markets label to match supply and demand and a few other things.   It is possible to be underpriced and certainly things are sold overpriced, I think we all know that anyway.

Yet again BTC is trending down, attempting but failing to recover its weekly moving average.  I imagine we only get closer to the lower prices seen in May and then bounce some.

I made a mistake previously not covering all prices, so I bet down to 50k but dont expect that in June especially.  I bet mostly below the current price but not thinking we are too negative just more of a leak then dam busters melt down  idle summer months action is not unfamiliar.

[Marhy91]

Please help. I chose FUN via erc20 to the address 0xaff6894c241265a357d4176b70d9f028132dfbe4 nothing came. my id 36110069 Thank you for quick execution

[slaman29]

Hi Slaman29,

I appreciate your post.
The account was opened in order to provide support to all on the forum and make you aware that there is now a Customer Support team here to assist and improve your experience.
All feedback that is provided will be taken on board and help us moving forward - I welcome it.
The Customer Support profile will be updated, in order to accommodate the required settings.

In regards to upgrading the wallet system, I am looking into this and will get back to the forum with a further response after review.

I know, but I was suggesting an existing user we all know and trust to manage, but anyway this is done. The site needs to listen to the feedback of its most loyal and most active users, who stuck by you guys all these years. I have seen many sites come and go. Old sites lose faith and recover it. We are only advising on what we know works here.

Anyway, good to hear. It's a tough journey but we'll all support you.

Remember Transparency!

[freebitco.in PR]

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[blackmtl308]

You don't accept messages from Newbies, what is the best way to contact support and get a response?
I've been waiting for 2 months.

Here is one merit in case the rep still hasn't opened messages for newbies.

@NotATether, thanks a lot friend.