Cloudbet | Bitcoin Casino & Sportsbook | The No.1 Bitcoin Gambling Site

1 day that i have deposited now and still nothing on my account.I contact support no answer.
Now i must deposit to another site cause my soccer bet start tonight, it's the last time i use this site, so fed up ! Angry

Cloudbet deposit seems to not instantly confirm now.

I deposit some amount few hours ago yet to be confirm and credited to my account.

The service level had drop. Embarrassed

What happened with this site ?
Since 2 days that i deposit on my account and still nothing, 163 confirmations !
And the support don't answer !

Reporting this site.

Hi all,

We are experiencing a few delays with deposits. Please accept our apologies. We will have this resolved in coming hours.

We're also experiencing a support backlog - again, this will be cleared soon.

Thanks for your continued patience and understanding.

Cheers,
Cloudbet

Quote from: Cloudbet on March 20, 2014, 03:57:11 AM

YOU was online yesterday but you did not reply here. What kind of service are you providing Undecided

same here, same problem.

I think we should spread the message so that people will not deposit starting now...

they must fix the issues first...

Hi all,

We are working on it and will post an update when everything is resolved. Once again, we are truly sorry for any inconvenience.

Cheers,
Cloudbet

ya as i mentioned in the other betcloud thread https://bitcointalk.org/index.php?topic=523122.0 you guys should have disabled the deposit button if you KNEW you were having problems! Just because of how you guys conducted your businesses I am very hesitant to even use your service again as this has happened for the second time! I can understand things breaking but for not having an email support team to keep us up to date really got me thinking you guys were in it to scam it. If I wasn't a bitcoin enthusiast what would I do? Good thing I have found this thread:

but if you notify your customers that the system is down, I would have had no problem visiting some other bitcoin related site and playing there until you guys came back online. Now that my money is stuck on your site and its going to be 24 hours soon enough, I am an unsatisfied customer due to your poor support. It all comes down to basics man, good service! Unless there is some nice bonus when you all fix your mess, I'm withdrawing immediately when you guys give me back my money.

First time I can slide but this is the second time that this issue has popped up and now its very severe.

Quote from: philmcneal on March 20, 2014, 09:01:27 AM

Hi Phil,

Thanks for your message.

Once we realised that the issue would take longer to be resolved, we sent an email to our players. We also posted a message to our website yesterday during the initial outage.

The current situation is we need to migrate away from blockchain.info services as the issues arise at their end. We have had our entire technical team working around the clock to have this completed as soon as possible, and we are now only a few hours away.

We will be making an offer of some kind to players affected.

Please bare with us while we complete these fixes, and please do not hesitate to ask if there is anything we can help with.

Cheers,
Cloudbet

Hi folks,

A positive update from us.

We have deployed some new services so are much less reliant on Blockchain.info. We will be moving off them entirely, but for now, deposits have resumed and are being processed quickly.

If you still haven't received a deposit that you have made greater than an hour ago, please send us your wallet ID and/or transaction hash to support@cloudbet.com and we will process it immediately.

Thanks again for your patience and support!

We will be making an announcement soon on what we will offer players who were inconvenienced.

Wishing you all the best of luck in the casino and sportsbook!

Cheers,
Cloudbet

Don't know if they are, but grade 1st half bets during halftime please. I have one currently placed for a friend and the game is at halftime and should be graded a winner. I am a bookie in real life (charge a 1% vig) and I need a book that will grade events as quick as possible for those in my life that have an itch to bet, whenever and on whatever.

Quote from: alabamafan1 on March 20, 2014, 03:53:07 PM

Hi alabamafan1,

Thanks for the suggestion. This is something that we will be doing in the future, although it will be a little while until it is available.

Cheers,
Cloudbet

Please grade the full game bet placed, asian handicap of 0 when score was 1-0 against us. Final score was 1-1 so bet should be a win. I requested one withdraw just now, and will be requesting a second one shortly, please send these as soon as possible. Thanks.

Edit: First withdraw received, waiting on bet to be graded still.

Quote from: alabamafan1 on March 20, 2014, 05:08:32 PM

Hi alabamafan1,

All of our grading is fully automated. You won't need to wait long - hang tight and your bets will be graded.

Cheers,
Cloudbet

Quote from: Cloudbet on March 20, 2014, 05:47:47 PM

Quote from: alabamafan1 on March 20, 2014, 05:08:32 PM

Hi alabamafan1,

All of our grading is fully automated. You won't need to wait long - hang tight and your bets will be graded.

Cheers,
Cloudbet

After the deposit hassle and the bet grading slowness (was about 60 minutes after game ended that the bet was graded) I was able to withdraw my balance almost automatically. Was sent within a couple minutes, no problems there. Thanks.

Quote from: alabamafan1 on March 20, 2014, 05:50:20 PM

Hi alabamafan1,

We can only grade bets from reliable data. The bet you are referring to was a smaller market, so it can sometimes take longer than a few minutes before we receive reliable data.

Cheers,
Cloudbet

Quote from: Cloudbet on March 20, 2014, 10:04:38 AM

We will be making an offer of some kind to players affected.

oh yeah? I'm all ears? I got my deposit but I'm hesitant to play on your site

Quote from: philmcneal on March 20, 2014, 06:04:59 PM

Quote from: Cloudbet on March 20, 2014, 10:04:38 AM

We will be making an offer of some kind to players affected.

oh yeah? I'm all ears? I got my deposit but I'm hesitant to play on your site

If you're really worried about your funds, request a withdraw for only 0.0001 fee. Withdraws for me were practically instant (<10 minutes for both withdraws I did).

how much time deposits takes to show up in your acc.? is it instant or needs confirmation if yes how many..? and is there is any kind of bonus?