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Author Topic: Cloudbet | Bitcoin Casino & Sportsbook | The No.1 Bitcoin Gambling Site  (Read 466171 times)
Cloudbet (OP)
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October 08, 2014, 08:09:05 AM
 #1121

Why Cloudbet is no longer updating this thread?


We're here Smiley
Don't worry, we'll have some good news soon.


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.CLOUDBTCET
ESTABLISHED 2013
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CoinFoxs
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Campaign Management & Translation Services


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October 08, 2014, 06:12:46 PM
 #1122

Nice Design for New Mobile Version ..
jeremypwr
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October 08, 2014, 06:33:12 PM
 #1123

Cloudbet instant?  lmao too funny

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.Bitcasino.io.
 
.BTC  ✦  Where winners play  BTC.
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HowardF
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October 08, 2014, 10:16:19 PM
 #1124

I have about 30 NFL bets from last weekend, and all of them are still pending... whats going on cloudbet?  Any details on when these bets will close?

The bets are all slips 43386 - 43427.  I also sent an email about this a few hours ago, but got no response.

Cloudbet (OP)
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October 09, 2014, 02:04:52 AM
 #1125

I have about 30 NFL bets from last weekend, and all of them are still pending... whats going on cloudbet?  Any details on when these bets will close?

The bets are all slips 43386 - 43427.  I also sent an email about this a few hours ago, but got no response.

Hi HowardF,

We are currently looking into this issue and will be back in touch via email with a resolution shortly.

Cheers,
Cloudbet


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Magicman420
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October 09, 2014, 03:44:47 AM
 #1126

I have about 30 NFL bets from last weekend, and all of them are still pending... whats going on cloudbet?  Any details on when these bets will close?

The bets are all slips 43386 - 43427.  I also sent an email about this a few hours ago, but got no response.

Are you smoking meth? Lol that's alot of bets
HowardF
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October 10, 2014, 04:17:27 PM
 #1127

Just to Follow up, all my bets are now resolved.  Thanks Cloudbet.

And its not that many bets, pick 6 teams, do 3, 4, 5, and 6 way parlays on each for .001 BTC.   30 some odd bets....   I've picked 7 teams before and done 2, 3, 4, 5, 6, and 7 way parlays on them before... THATS a lot of bets...

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October 10, 2014, 11:51:00 PM
 #1128

Waiting for bet #63732 to be settled.

Thanks
aguanyardiners
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October 11, 2014, 12:40:23 AM
 #1129

Hi cloudbet,

Just one question, sometimes some matches disappear (later they come back), why it happens so?

Bitcoins (BTC): 17SnnHGbGiWLJ5ysKcHE3jJmzLCZHwvPnN
Cloudbet (OP)
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October 12, 2014, 10:45:29 AM
 #1130

Waiting for bet #63732 to be settled.

Thanks

Hi pacopaco,

Could you please contact support@cloudbet.com and we will be happy to look into it for you.

Cheers,
Cloudbet


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Cloudbet (OP)
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October 12, 2014, 10:48:22 AM
 #1131

Hi cloudbet,

Just one question, sometimes some matches disappear (later they come back), why it happens so?

Hi aguanyardiners,

This could happen for a number of reasons, however the most common will be that odds are being updated.

If you contact support@cloudbet.com with a specific example next time this occurs for a match you wish to bet on we will be happy to look into it for you.

Cheers,
Cloudbet


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firecasey
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October 13, 2014, 02:55:55 AM
 #1132

I have to change my position on CloudBet for the time being. I previously wrote a good review on here, however, I am not happy with an incident that occurred yesterday. I am a fairly large player, having moved approx 150+ BTC's through CloudBet over the last week or two. Most of my play is on the live blackjack tables; where i play around 2-5 BTC per hand.

Yesterday, I had a 5 BTC hand playing when suddenly the server went down. The servers went down for approximately 20 minutes, with an Error 540...redirecting to CloudFlare landing page. During this time; I had a soft 13 against a dealer 10. This was an obvious hit situation, however, I was unable to do anything with the hand. Since the live video gaming is outsourced presumably via an API connection, the 'live game' view my inaction as a stay, and once I was finally able to return to the game (20 minutes later), I ofcourse lost.

I contacted CloudBet who gave the typical 'We will look into it'. The prudent thing to do would be to simply forfeit the hand and return my bet. The issue wit h the servers was on their end, not mine - as the error 540 / cloudflare error page indicates. I have yet to hear from CloudBet and / or see the return of my bet. I will keep you all posted. Until then, I will no longer be playing on CloudBet and urge you all to consider carefully.
finlon
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October 13, 2014, 04:38:53 PM
 #1133

I have to change my position on CloudBet for the time being. I previously wrote a good review on here, however, I am not happy with an incident that occurred yesterday. I am a fairly large player, having moved approx 150+ BTC's through CloudBet over the last week or two. Most of my play is on the live blackjack tables; where i play around 2-5 BTC per hand.

Yesterday, I had a 5 BTC hand playing when suddenly the server went down. The servers went down for approximately 20 minutes, with an Error 540...redirecting to CloudFlare landing page. During this time; I had a soft 13 against a dealer 10. This was an obvious hit situation, however, I was unable to do anything with the hand. Since the live video gaming is outsourced presumably via an API connection, the 'live game' view my inaction as a stay, and once I was finally able to return to the game (20 minutes later), I ofcourse lost.

I contacted CloudBet who gave the typical 'We will look into it'. The prudent thing to do would be to simply forfeit the hand and return my bet. The issue wit h the servers was on their end, not mine - as the error 540 / cloudflare error page indicates. I have yet to hear from CloudBet and / or see the return of my bet. I will keep you all posted. Until then, I will no longer be playing on CloudBet and urge you all to consider carefully.

Thanks for sharing your experience . There is also a scam accusation thread going on with other issues on Cloudbet.
 https://bitcointalk.org/index.php?topic=819311.msg9186446#msg9186446
 I was also a victim to an error from Cloudbet and was not refunded for it. But now it seems a lot of people are having issues.

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October 13, 2014, 06:38:30 PM
 #1134

I have to change my position on CloudBet for the time being. I previously wrote a good review on here, however, I am not happy with an incident that occurred yesterday. I am a fairly large player, having moved approx 150+ BTC's through CloudBet over the last week or two. Most of my play is on the live blackjack tables; where i play around 2-5 BTC per hand.

Yesterday, I had a 5 BTC hand playing when suddenly the server went down. The servers went down for approximately 20 minutes, with an Error 540...redirecting to CloudFlare landing page. During this time; I had a soft 13 against a dealer 10. This was an obvious hit situation, however, I was unable to do anything with the hand. Since the live video gaming is outsourced presumably via an API connection, the 'live game' view my inaction as a stay, and once I was finally able to return to the game (20 minutes later), I ofcourse lost.

I contacted CloudBet who gave the typical 'We will look into it'. The prudent thing to do would be to simply forfeit the hand and return my bet. The issue wit h the servers was on their end, not mine - as the error 540 / cloudflare error page indicates. I have yet to hear from CloudBet and / or see the return of my bet. I will keep you all posted. Until then, I will no longer be playing on CloudBet and urge you all to consider carefully.

Thanks for sharing your experience . There is also a scam accusation thread going on with other issues on Cloudbet.
 https://bitcointalk.org/index.php?topic=819311.msg9186446#msg9186446
 I was also a victim to an error from Cloudbet and was not refunded for it. But now it seems a lot of people are having issues.

I will be taking my action elsewhere. They responded to my inquiry with the typical 'we do not see the hand in question in your play log'. Which makes sense...SINCE THE SERVERS WENT DOWN. I asked if they kept video recordings or chat logs with the live dealers, as I told the dealer, who then called the supervisor, that I was unable to hit the hand. Ofcourse the dealer told me to submit a support ticket, which i did....and here we are. 10 BTC down the drain and no response from CloudBet. Until CloudBet makes this right and forfeits the hands of 10 BTC (iam not asking for a win, just a forfeit, even though the next card dealt was an 8 which would have gave me 21) I will no longer provide action for them. I also urge all of you to reconsider your play there as well.
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October 13, 2014, 09:31:14 PM
 #1135

Hey I got a question on a .1 bet Sad I sound like a baby compared to this guy ^^ ^^
Anyway the baseball game was suspended until tommorow?? Will the money be held for that game tommorow ? Or refunded today at some point? Either was is fine I just need to know. Anyone else can chime in also
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October 14, 2014, 03:24:54 AM
 #1136

I have to change my position on CloudBet for the time being. I previously wrote a good review on here, however, I am not happy with an incident that occurred yesterday. I am a fairly large player, having moved approx 150+ BTC's through CloudBet over the last week or two. Most of my play is on the live blackjack tables; where i play around 2-5 BTC per hand.

Yesterday, I had a 5 BTC hand playing when suddenly the server went down. The servers went down for approximately 20 minutes, with an Error 540...redirecting to CloudFlare landing page. During this time; I had a soft 13 against a dealer 10. This was an obvious hit situation, however, I was unable to do anything with the hand. Since the live video gaming is outsourced presumably via an API connection, the 'live game' view my inaction as a stay, and once I was finally able to return to the game (20 minutes later), I ofcourse lost.

I contacted CloudBet who gave the typical 'We will look into it'. The prudent thing to do would be to simply forfeit the hand and return my bet. The issue wit h the servers was on their end, not mine - as the error 540 / cloudflare error page indicates. I have yet to hear from CloudBet and / or see the return of my bet. I will keep you all posted. Until then, I will no longer be playing on CloudBet and urge you all to consider carefully.

Thanks for sharing your experience . There is also a scam accusation thread going on with other issues on Cloudbet.
 https://bitcointalk.org/index.php?topic=819311.msg9186446#msg9186446
 I was also a victim to an error from Cloudbet and was not refunded for it. But now it seems a lot of people are having issues.

I will be taking my action elsewhere. They responded to my inquiry with the typical 'we do not see the hand in question in your play log'. Which makes sense...SINCE THE SERVERS WENT DOWN. I asked if they kept video recordings or chat logs with the live dealers, as I told the dealer, who then called the supervisor, that I was unable to hit the hand. Ofcourse the dealer told me to submit a support ticket, which i did....and here we are. 10 BTC down the drain and no response from CloudBet. Until CloudBet makes this right and forfeits the hands of 10 BTC (iam not asking for a win, just a forfeit, even though the next card dealt was an 8 which would have gave me 21) I will no longer provide action for them. I also urge all of you to reconsider your play there as well.

Hi firecasey,

As stated in our communications with you, we are continuing to look into this issue. We retain records of all bets placed and hands dealt, however unfortunately as the situation you described does not exactly match any hands in your bet history we cannot simply void the bet.

We will be back in touch shortly via email once we have investigated further.

Cheers,
Cloudbet


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Cloudbet (OP)
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October 14, 2014, 03:28:19 AM
 #1137

Hey I got a question on a .1 bet Sad I sound like a baby compared to this guy ^^ ^^
Anyway the baseball game was suspended until tommorow?? Will the money be held for that game tommorow ? Or refunded today at some point? Either was is fine I just need to know. Anyone else can chime in also

Hi Magicman420,

In this situation your bet will be voided and your stake will be refunded as soon as we receive official confirmation that the game will not be completed as scheduled.

Cheers,
Cloudbet


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firecasey
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October 14, 2014, 04:13:31 AM
 #1138

I have to change my position on CloudBet for the time being. I previously wrote a good review on here, however, I am not happy with an incident that occurred yesterday. I am a fairly large player, having moved approx 150+ BTC's through CloudBet over the last week or two. Most of my play is on the live blackjack tables; where i play around 2-5 BTC per hand.

Yesterday, I had a 5 BTC hand playing when suddenly the server went down. The servers went down for approximately 20 minutes, with an Error 540...redirecting to CloudFlare landing page. During this time; I had a soft 13 against a dealer 10. This was an obvious hit situation, however, I was unable to do anything with the hand. Since the live video gaming is outsourced presumably via an API connection, the 'live game' view my inaction as a stay, and once I was finally able to return to the game (20 minutes later), I ofcourse lost.

I contacted CloudBet who gave the typical 'We will look into it'. The prudent thing to do would be to simply forfeit the hand and return my bet. The issue wit h the servers was on their end, not mine - as the error 540 / cloudflare error page indicates. I have yet to hear from CloudBet and / or see the return of my bet. I will keep you all posted. Until then, I will no longer be playing on CloudBet and urge you all to consider carefully.

Thanks for sharing your experience . There is also a scam accusation thread going on with other issues on Cloudbet.
 https://bitcointalk.org/index.php?topic=819311.msg9186446#msg9186446
 I was also a victim to an error from Cloudbet and was not refunded for it. But now it seems a lot of people are having issues.

I will be taking my action elsewhere. They responded to my inquiry with the typical 'we do not see the hand in question in your play log'. Which makes sense...SINCE THE SERVERS WENT DOWN. I asked if they kept video recordings or chat logs with the live dealers, as I told the dealer, who then called the supervisor, that I was unable to hit the hand. Ofcourse the dealer told me to submit a support ticket, which i did....and here we are. 10 BTC down the drain and no response from CloudBet. Until CloudBet makes this right and forfeits the hands of 10 BTC (iam not asking for a win, just a forfeit, even though the next card dealt was an 8 which would have gave me 21) I will no longer provide action for them. I also urge all of you to reconsider your play there as well.

Hi firecasey,

As stated in our communications with you, we are continuing to look into this issue. We retain records of all bets placed and hands dealt, however unfortunately as the situation you described does not exactly match any hands in your bet history we cannot simply void the bet.

We will be back in touch shortly via email once we have investigated further.

Cheers,
Cloudbet

Your servers 'went down', the API to the live dealer table did not. I was unable to finish my hand and lost. I complained to the supervisor immediately. This should all be seen in the Chat logs / video recordings. You guys will quickly void a hand in the event of a 'dealer error' but not when your servers crap out? "Oh look, he cant finish the hand....lets just pretend he stayed and watch him lose". Then claim we cant find any record of it in the 'logs'. Right...
Cloudbet (OP)
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October 14, 2014, 06:04:46 AM
 #1139

I have to change my position on CloudBet for the time being. I previously wrote a good review on here, however, I am not happy with an incident that occurred yesterday. I am a fairly large player, having moved approx 150+ BTC's through CloudBet over the last week or two. Most of my play is on the live blackjack tables; where i play around 2-5 BTC per hand.

Yesterday, I had a 5 BTC hand playing when suddenly the server went down. The servers went down for approximately 20 minutes, with an Error 540...redirecting to CloudFlare landing page. During this time; I had a soft 13 against a dealer 10. This was an obvious hit situation, however, I was unable to do anything with the hand. Since the live video gaming is outsourced presumably via an API connection, the 'live game' view my inaction as a stay, and once I was finally able to return to the game (20 minutes later), I ofcourse lost.

I contacted CloudBet who gave the typical 'We will look into it'. The prudent thing to do would be to simply forfeit the hand and return my bet. The issue wit h the servers was on their end, not mine - as the error 540 / cloudflare error page indicates. I have yet to hear from CloudBet and / or see the return of my bet. I will keep you all posted. Until then, I will no longer be playing on CloudBet and urge you all to consider carefully.

Thanks for sharing your experience . There is also a scam accusation thread going on with other issues on Cloudbet.
 https://bitcointalk.org/index.php?topic=819311.msg9186446#msg9186446
 I was also a victim to an error from Cloudbet and was not refunded for it. But now it seems a lot of people are having issues.

I will be taking my action elsewhere. They responded to my inquiry with the typical 'we do not see the hand in question in your play log'. Which makes sense...SINCE THE SERVERS WENT DOWN. I asked if they kept video recordings or chat logs with the live dealers, as I told the dealer, who then called the supervisor, that I was unable to hit the hand. Ofcourse the dealer told me to submit a support ticket, which i did....and here we are. 10 BTC down the drain and no response from CloudBet. Until CloudBet makes this right and forfeits the hands of 10 BTC (iam not asking for a win, just a forfeit, even though the next card dealt was an 8 which would have gave me 21) I will no longer provide action for them. I also urge all of you to reconsider your play there as well.

Hi firecasey,

As stated in our communications with you, we are continuing to look into this issue. We retain records of all bets placed and hands dealt, however unfortunately as the situation you described does not exactly match any hands in your bet history we cannot simply void the bet.

We will be back in touch shortly via email once we have investigated further.

Cheers,
Cloudbet

Your servers 'went down', the API to the live dealer table did not. I was unable to finish my hand and lost. I complained to the supervisor immediately. This should all be seen in the Chat logs / video recordings. You guys will quickly void a hand in the event of a 'dealer error' but not when your servers crap out? "Oh look, he cant finish the hand....lets just pretend he stayed and watch him lose". Then claim we cant find any record of it in the 'logs'. Right...

Hi firecasey,

Please bare with us. As we have said, we need to liaise with third party vendors so we need some time to investigate.

We keep logs and video recordings of all live dealer hands played.

We will update you when we have more information.

Cheers,
Cloudbet


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alabamafan1
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October 14, 2014, 06:06:53 AM
 #1140

10 BTC in question? Yeah they're going to keep that. Cloudbet known for sketchiness and they won't give back 10 BTC whether lost ethically or not by the player.
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