dplay
Member
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Activity: 96
Merit: 10
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November 12, 2015, 10:59:06 AM |
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My account has been unusable for two days now, with 5.78btc in it. Upon attempting a withdrawal a popup will issue a message: "Minimal withdrawal amount is 10 MBTC. User is not active, cannot withdraw". I've written to support over email and jetwin's internal messaging system. No response.
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twister
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November 12, 2015, 11:08:10 AM |
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Hey Jetwin, you guys need to pace up your bet settlement process, sometimes it takes more than half an hour after a match is over before the bet gets settled, which is too long it should get settled within 4-5 minutes after an event is over. It usually is ok but it does causes problems when the next match is about to start and the money is stuck at the bet which one has won but is not yet settled.
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LFC_Bitcoin
Legendary
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Activity: 3682
Merit: 10276
#1 VIP Crypto Casino
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November 12, 2015, 11:12:03 AM |
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Hey Jetwin, you guys need to pace up your bet settlement process, sometimes it takes more than half an hour after a match is over before the bet gets settled, which is too long it should get settled within 4-5 minutes after an event is over. It usually is ok but it does causes problems when the next match is about to start and the money is stuck at the bet which one has won but is not yet settled.
It can take up to 20 minutes for online fiat bookies to settle bet wins sometimes. I don't think 30 minutes is overly excessive for a company to give you your winnings. I guess it depends what type of bet it was & how long their system takes to calculate winnings/losses?
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twister
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November 12, 2015, 11:23:39 AM |
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Hey Jetwin, you guys need to pace up your bet settlement process, sometimes it takes more than half an hour after a match is over before the bet gets settled, which is too long it should get settled within 4-5 minutes after an event is over. It usually is ok but it does causes problems when the next match is about to start and the money is stuck at the bet which one has won but is not yet settled.
It can take up to 20 minutes for online fiat bookies to settle bet wins sometimes. I don't think 30 minutes is overly excessive for a company to give you your winnings. I guess it depends what type of bet it was & how long their system takes to calculate winnings/losses? Well DB takes literally minutes after the bet is settled and 30+ minutes is too much, don't know why that much time is needed to confirm that an event is over or which side has won when the results are updated all over the internet within seconds. For some bets it is understandable but if the event is over all bets should get settled within 10 minutes tops.
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dplay
Member
Offline
Activity: 96
Merit: 10
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November 15, 2015, 10:55:01 AM |
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My account has been unusable for two days now, with 5.78btc in it. Upon attempting a withdrawal a popup will issue a message: "Minimal withdrawal amount is 10 MBTC. User is not active, cannot withdraw". I've written to support over email and jetwin's internal messaging system. No response.
I was told my account would be closed if I continue to the bet the way I did (or something along those lines), however, my account was unlocked and I was able to withdraw my bitcoins.
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Crazy rider89
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November 16, 2015, 08:57:20 AM |
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I'm waiting that my bet is settled for more that 24 hours, with no response from the support, anyone else is in the same situation?
I'm tired about it..
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gulonu86
Newbie
Offline
Activity: 19
Merit: 0
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November 16, 2015, 03:31:14 PM |
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Hello dear your support! I just closed my account. Although one account my account was closed. That's why you have received an unfair account of my colleagues working in the same workplace closing my account. Moreover, about to turn the full bonus. I send you my document, but I did close my account davrranıp like a thief. Please open my account. email adress= ahmet-gul-2008@hotmail.com
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gulonu86
Newbie
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Activity: 19
Merit: 0
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November 16, 2015, 03:38:56 PM |
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bitcoinmar
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November 16, 2015, 05:26:42 PM |
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I'm waiting that my bet is settled for more that 24 hours, with no response from the support, anyone else is in the same situation?
I'm tired about it..
Admin coming online daily but just one post in last one month mean he is not interested in any update about his site or site is going down for not too many customers and wagering
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BOOKMAKER (OP)
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November 16, 2015, 05:47:53 PM |
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To run JETWIN responsibly is the top priority for our management. Multiaccounting is a serious threat for any sportsbook. It allows to bypass system limits and to abuse bonuses. As long as client respect our rules, he can bet with us and enjoy high-quality service.
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gulonu86
Newbie
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Activity: 19
Merit: 0
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November 16, 2015, 07:55:11 PM |
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So what I need to do. A few of my friends have accounts in the same company as you. We are working on a single server. Then you turn me in to their account. I think it's not cool.
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gulonu86
Newbie
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Activity: 19
Merit: 0
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November 17, 2015, 09:39:34 AM |
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Even as I write, but do not write it back. You unduly close my account. I do not have any offense. no two accounts. Please turn on my account. Why are you doing this. I've told you one server in the company and become one rope. Are we running here and there may be an error 24 like me here what, if any, enter here my friend. Please explain it This result is a totally unfair result.
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Slark
Legendary
Offline
Activity: 1862
Merit: 1004
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November 17, 2015, 10:14:20 AM |
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My account has been unusable for two days now, with 5.78btc in it. Upon attempting a withdrawal a popup will issue a message: "Minimal withdrawal amount is 10 MBTC. User is not active, cannot withdraw". I've written to support over email and jetwin's internal messaging system. No response.
I was told my account would be closed if I continue to the bet the way I did (or something along those lines), however, my account was unlocked and I was able to withdraw my bitcoins. Oh, that is very interesting. What is your betting pattern and what games you play? Jetwin staff had to think it is some sort of exploit going on if you were very lucky with your bets or you cheated. Do you by any change used another account on Jetwin? If yes, that is the case.
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Azzurro
Newbie
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Activity: 1
Merit: 0
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November 19, 2015, 12:01:39 PM |
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kanernvertih@yandex.comThe number of documents I send my support, identity back and front crawl, invoices, self-identification as How much time does it take to be approved ? very little english, sorry
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dinda22
Legendary
Offline
Activity: 1232
Merit: 1000
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November 19, 2015, 12:16:56 PM |
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I signed up and have verified phone number and get a free $10, What are the requirements to make a withdrawal?
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twister
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November 19, 2015, 01:50:46 PM |
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I signed up and have verified phone number and get a free $10, What are the requirements to make a withdrawal?
Go here: https://sports.jetwin.ps/help/promotions/no-deposit and read the terms and conditions, basically you'd have to make the wagering requirements according to the terms of your given bonus and after you have done that you would need to provide documents for verification before you will be allowed to withdraw anything. "JETWIN reserves the right to ask any customer to provide sufficient documentation for us to be satisfied in our absolute discretion as to the customer's identity prior to us crediting any bonus to his account."
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ozgr
Legendary
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Activity: 1596
Merit: 1013
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November 21, 2015, 11:47:22 PM |
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This bonus is valid for residents from UK, Germany and Austria.
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Blackwindow
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November 22, 2015, 12:02:25 AM |
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do you ask kyc for wihtraw?
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lite
Legendary
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Activity: 1400
Merit: 1009
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November 22, 2015, 06:59:51 AM |
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do you ask kyc for wihtraw?
Yes i think so they'll ask if they find your withdrawal is suspicious. personally i wouldn't play at any site which asks for kyc for any reason.
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Gogo ppp
Legendary
Offline
Activity: 1078
Merit: 1000
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November 22, 2015, 02:09:47 PM |
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Jetwin offline again, getting Cloudflare.
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