🚩 Bitcasino.io – the FUN, FAST and FAIR gaming experience! 🚩

[bitcasino.io]

I'm 100% sure he is cheating. And of course he is trying to show you everything in a bright way. I don't want to write details of this cheat here yet, because someone can still use it (even while we already see it and act within our terms and conditions). I can just tell that it is related with deposit bonuses and we already started to build new automatic system of bonuses what will close this loophole forever.

[pastellos]

Wow... I'm 100% not cheating or in fraud ring whatever it is. I have 2800 on the account and bonus of 320, what more to say? where is the cheat? support not answearing to my emails, UNLOCK MY ACCOUNT CHEATERS!!

[FanEagle]

pastellos, shift happens when you use a similar method of the guys who tried to cheat a casino, prove them you are good in faith and they will unlock/fix your account.

[pastellos]

Tell me how can I prove that? What cheat method, because of big bets? If black jack doesn't count in rollover how can I make rollover on blackjack?
Casino support tell me what can we do because it's frustrating for me that I am locked and support doesn't reply to my e-mails!

[pastellos]

Still no answear from them, anyone can help me? 

[bitcasino.io]

Still no answear from them, anyone can help me? 

Our support department already answered. If you have more questions, please contact them once again via live chat or ticket system.

[pastellos]

They do not replyto my e-mails! Please help me to sort this out 

[fox19891989]

They do not replyto my e-mails! Please help me to sort this out  

Maybe you really violate their rules and terms, I heard a gamble guru earned over 400btc in this casino and got paid successfully.

So that guru can get paid successfully with a huge amount of btc, it is not a scam casino, it's one of the BTC foundation silver member, it can be trusted, so can you state the gambling detail again?

Let OP tell you why you did fraud on them. Maybe you two have some misunderstandings.

[klove]

I liked this casino but the VIP program isn't all that great. Yes I got flash drive and trezor which is nice but they are small gifts for the amount I spent. Really the only VIP perk is the 50% bonuses but that comes with a high wagering amount to clear it. Other online casinos I play at give generous no deposit comps etc for being regular loyal player. Also my land casinos give me free suites, gifts, freeplay and cash along with food and beverage. Online casino have much less overhead and therefore could afford to be more generous and liberal to take care of the players making them profit. While I like to play online I would play more if the benefits were better. No knock on bitcasino many online casinos operate same way but I think they could revamp the vip program and make it much better. I gave up chasing my vip gift goal because for the cost of the item I picked out I was losing way more because of the games I played mostly weren't accruing the points. I play alot of blackjack and with bad runs you hardly get no points but lose hundreds of USD. If I really wanted to get that gift at a good price I could load up account and grind it off on a ultra low variance slot game like Sugar Pop but to me that is boring. I'd rather be able to convert my points to cash balance to play with or maybe buy pre determined items from a VIP store.

I miss the great staff at bitcasino, every one of the support people are some of the nicest and friendliest people in the business but they are limited to what they can do for customers. Maybe in future if I see better benefits to player I will come back. Also, another reason I stick to other casinos are better games odds. Like I said I love blackjack but the games on Bitcasino are not the best , it is 8 decks dealer hit soft 17 etc with high house edge and also the single deck they offer is really crap as its blackjack pays 6:5 vs 3:2 like most other places. I really think they are the best in the business for bitcoin casino so maybe as they grow they can start offer better games and perks to players.

Thanks for taking time to read and I hope when I return back to bitcasino Jane will still be there she is the best.

[fox19891989]

I liked this casino but the VIP program isn't all that great. Yes I got flash drive and trezor which is nice but they are small gifts for the amount I spent. Really the only VIP perk is the 50% bonuses but that comes with a high wagering amount to clear it. Other online casinos I play at give generous no deposit comps etc for being regular loyal player. Also my land casinos give me free suites, gifts, freeplay and cash along with food and beverage. Online casino have much less overhead and therefore could afford to be more generous and liberal to take care of the players making them profit. While I like to play online I would play more if the benefits were better. No knock on bitcasino many online casinos operate same way but I think they could revamp the vip program and make it much better. I gave up chasing my vip gift goal because for the cost of the item I picked out I was losing way more because of the games I played mostly weren't accruing the points. I play alot of blackjack and with bad runs you hardly get no points but lose hundreds of USD. If I really wanted to get that gift at a good price I could load up account and grind it off on a ultra low variance slot game like Sugar Pop but to me that is boring. I'd rather be able to convert my points to cash balance to play with or maybe buy pre determined items from a VIP store.

I miss the great staff at bitcasino, every one of the support people are some of the nicest and friendliest people in the business but they are limited to what they can do for customers. Maybe in future if I see better benefits to player I will come back. Also, another reason I stick to other casinos are better games odds. Like I said I love blackjack but the games on Bitcasino are not the best , it is 8 decks dealer hit soft 17 etc with high house edge and also the single deck they offer is really crap as its blackjack pays 6:5 vs 3:2 like most other places. I really think they are the best in the business for bitcoin casino so maybe as they grow they can start offer better games and perks to players.

Thanks for taking time to read and I hope when I return back to bitcasino Jane will still be there she is the best.

Hi, could you recommend some casinos provide lowest house edge blackjack, thank you.

I like blackjack very much, and I think I am good at it and got lucky on this game. But it's very difficult to find a good casino in crypto community.

I have played in fortunejack, but their bj has high house edge, and I usually got beaten by them when I stand on 18-20(they can get one more but not busted).

I haven't found a good place to play BJ with BTC, what a sad story.

[pastellos]

They do not replyto my e-mails! Please help me to sort this out  

Maybe you really violate their rules and terms, I heard a gamble guru earned over 400btc in this casino and got paid successfully.

No I didn't ! The only 1 e-mail I have got from them was that one which I have posted here, nothing more from them!! I have 370 bonus and ~2800 on the account at the moment, I have made 370 depo, got bonus and when I was playing made another 1000 depo and they say it's against their T&C !! this is awesome!! and 0 reply to my e-mails to provide me more informations...

[fox19891989]

No I didn't ! The only 1 e-mail I have got from them was that one which I have posted here, nothing more from them!! I have 370 bonus and ~2800 on the account at the moment, I have made 370 depo, got bonus and when I was playing made another 1000 depo and they say it's against their T&C !! this is awesome!! and 0 reply to my e-mails to provide me more informations...

https://bitcasino.io/casino-bonus-terms

If a cash bonus, or a part of it, is used for a product not described in the promotional material before the requirements have been met, all winnings become void and withdrawals of funds connected with the Cash Bonus (either winnings from wagering the Cash Bonus or the Cash Bonus itself) will not be allowed.

The casino bonus must be requested as described in specific promotion terms and conditions or as written here. Any casino bonus connected to a deposit can only be requested after making a connected deposit and before placing a bet, once a bet has been placed the crediting of a bonus will be determined solely by Bitcasino.io.

....

We reserve the right to remove the bonus and all winnings if a withdrawal request is made prior to meeting the wagering requirements. Winnings are allowed to be withdrawn/transferred only once wagering requirements have been met.

So I guess you didn't complete the 35X wager requirement and you tried to withdraw, and they think you are fraud?

[fox19891989]

I'm 100% sure he is cheating. And of course he is trying to show you everything in a bright way. I don't want to write details of this cheat here yet, because someone can still use it (even while we already see it and act within our terms and conditions). I can just tell that it is related with deposit bonuses and we already started to build new automatic system of bonuses what will close this loophole forever.

Hi, OP, a few questions.

1. When will your bonus system be online? Currently can't see the rollover progress in the account info, have to ask customer support.

And we have to ask support to add bonus. But other sites can auto add deposit bonus.

2. Do I need ID document or utility bill verification when I withdraw?

[pastellos]

So I guess you didn't complete the 35X wager requirement and you tried to withdraw, and they think you are fraud?

The "funniest" thing is that I didn't want to withdraw !! Just wanted to continue play and I couldn't login, forum support PLEASE HELP ME because they do not reply to my e-mails!!

[kralkral]

so if the customer is cheating, why don't you send back his original deposits?

i do not believe he is cheating. you are refuse to pay him btcs. thats it. 3 btc is a good amount for you and you still can't proof that he is cheating. you have no proof, your only action is closing winning player's account after he win some bits.

i think this is a warning for gamblers to stay away from this scam casino. DO NOT PLAY HERE!

[fox19891989]

I'm 100% sure he is cheating. And of course he is trying to show you everything in a bright way. I don't want to write details of this cheat here yet, because someone can still use it (even while we already see it and act within our terms and conditions). I can just tell that it is related with deposit bonuses and we already started to build new automatic system of bonuses what will close this loophole forever.

The "funniest" thing is that I didn't want to withdraw !! Just wanted to continue play and I couldn't login, forum support PLEASE HELP ME because they do not reply to my e-mails!!

They don't answer the detail because they afraid others use this method to cheat again, but I still want to get the answer, lol.

I guess you did some bad on blackjack betting?

Try to memorize what did you do something violated the terms.

[pastellos]

I don't know what should I breach, tried to get this information but they do not reply to me as I said, if support forum can find this info for me and send me PM I would be thankfull, all I can suppose is this that I have made big bets on black jack and when I was low in credits made another deposit and made another bets (for 1BTC) on the black jack and this is against T&C? this is insane... and support not helpfull!!

[funtotry]

I don't know what should I breach, tried to get this information but they do not reply to me as I said, if support forum can find this info for me and send me PM I would be thankfull, all I can suppose is this that I have made big bets on black jack and when I was low in credits made another deposit and made another bets (for 1BTC) on the black jack and this is against T&C? this is insane... and support not helpfull!!

Thats pretty ridiculous, if you are doing something wrong they should add a message and not allow you to deposit, but then when you deposit they shouldn't sieze your funds, they should just refund it back, they have no right to hold this amount.

[fox19891989]

I don't know what should I breach, tried to get this information but they do not reply to me as I said, if support forum can find this info for me and send me PM I would be thankfull, all I can suppose is this that I have made big bets on black jack and when I was low in credits made another deposit and made another bets (for 1BTC) on the black jack and this is against T&C? this is insane... and support not helpfull!!

Thats pretty ridiculous, if you are doing something wrong they should add a message and not allow you to deposit, but then when you deposit they shouldn't sieze your funds, they should just refund it back, they have no right to hold this amount.

Yeah, you are right.

Bitcasino should at least your deposit, they can reject your profit, but they can't hold your deposit.

But they claimed he was cheating, so that's why they refused to pay him a penny.

[shulio]

I don't know what should I breach, tried to get this information but they do not reply to me as I said, if support forum can find this info for me and send me PM I would be thankfull, all I can suppose is this that I have made big bets on black jack and when I was low in credits made another deposit and made another bets (for 1BTC) on the black jack and this is against T&C? this is insane... and support not helpfull!!

Thats pretty ridiculous, if you are doing something wrong they should add a message and not allow you to deposit, but then when you deposit they shouldn't sieze your funds, they should just refund it back, they have no right to hold this amount.

Yeah, you are right.

Bitcasino should at least your deposit, they can reject your profit, but they can't hold your deposit.

But they claimed he was cheating, so that's why they refused to pay him a penny.

yes they can hold his deposits if he was caught cheating on the site, you should read their Term Of Agreements

I copied this from their site

2.1.9. you must not be involved in any fraudulent, collusive, fixing or other unlawful activity in relation to your or third parties’ participation in any of the Games and must not use any software-assisted methods or techniques or hardware devices for your participation in any of the Games. We hereby reserve the right to invalidate any betting, withhold Bitcoins and suspend or close any account involved in such improper activities; and the exercise of such rights is totally and solely within our discretion;

2.1.10.Bitcasino reserves the right to confiscate all user funds if the user is involved in fraudulent activity or any other prohibited methods outlined in 2.1.9.


All user funds will means that bitcasino has the right to suspend all of the balance including his initial deposits