Writing here already not the first time - if you don't want to receive bonuses, just don't ask about them. We are giving bonuses for all deposits our players make, but in the same time we NEED to put some wager conditions for these bonuses. Otherwise you can just come, ask for bonus and than withdraw money - unfortunately it doesn't work like that (let me know if you will find any other casino who is giving bonuses without wager).
Basically we are giving all options for our players:
- you don't need to take any bonuses
- if you want to take a bonus on deposit, there are some wagering conditions what we are writing everywhere (in all articles and in live chat when you are asking about bonus)
- if you already received a bonus, but want to delete it for some reasons, just come to live chat and ask about it. Keep in mind that firstly you are playing for real money and than for your bonus funds. So when you are asking to delete a bonus, we are removing your winnings and bonus amount as well. For example, you made a deposit of 100 mBTC and received 100 mBTC more like a bonus. Than you played for some time and decided to delete your bonus. On this moment let's say you have 150 mBTC in total (so basically you lost already 50 mBTC from your initial deposit) - we just remove your bonus of 100 mBTC and leave 50 mBTC on your account what you can withdraw or continue playing without any conditions. Same with another example: you deposited 100 mBTC and receive 100 mBTC more like bonus. Than you won 10,000 mBTC, but asking us to remove your bonus. Of course we will firstly ask how serious you are :-) but if you are still asking us to remove your bonus, we will need to leave your account just with initial deposit of 100 mBTC (so removing bonus and all winnings).
Please always read our conditions carefully before asking for any bonuses! Here is a link once again:
https://bitcasino.io/casino-bonus-termsDarKSpectrE - as I know you moved with 3rd option, so I hope you received your money fast and without any conditions from our side.