Dartminer
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February 11, 2014, 10:45:42 PM Last edit: February 12, 2014, 07:10:51 AM by Dartminer |
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I sent 0.0695 BTC, but have not been confirmed, please help me user:DartMiner
Status: 12 confirmations Date: 11.02.2014 00:37 To: 1CNUjneHyxjbpFhLmLmCDEf3wdj2RboFRh Debit: -0.0695 BTC Net amount: -0.0695 BTC Transaction ID: 21c6ef50d1585983591c1c942d6f595792adc9fcd4ba917016e842276fef905b
How hard is it to just send an email to poloniex@gmail.com? He has stated like a hundred times that is way faster than posting a message here. I send email and PM busoni but nothingcoins receivedthanks
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badpeanut
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Activity: 341
Merit: 251
Karma is a Btc
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February 11, 2014, 11:50:14 PM |
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Anyone know where the password recovery is on poloniex?
I couldnt find it and send them an email but anyone know how long it take to get a respond from them?
Peace!
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heskey
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February 12, 2014, 01:41:55 AM Last edit: February 12, 2014, 01:54:55 AM by heskey |
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Im getting a bit stressed over here. I got 2 deposits that has exceeded the amount of needed confirms, but they wont complete... Anyone who has had this problem and got it solved? SOLVED
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██████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████████
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badpeanut
Sr. Member
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Activity: 341
Merit: 251
Karma is a Btc
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February 12, 2014, 02:09:41 AM |
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I made account today and deposit right away to trade. Once i was log out i couldnt come back. Either i forgot my pass or there was a bug.
Now im worried, cant recover my password and they dont respond in my mail twice.
Been 4hrs now sigh
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ChaosTarantula
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February 12, 2014, 03:33:28 AM |
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Pleace add 2CHcoin.
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badpeanut
Sr. Member
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Activity: 341
Merit: 251
Karma is a Btc
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February 12, 2014, 04:51:14 AM |
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Damn - 159.073 VTC = .77115 BTC just vanish after pressing the cancel button ( Was really beginning to like this site)
NO RESPONSE YET
Sorry about that! I've PM'd you. Just so every knows, the fastest way to get support is to email poloniex@gmail.com. The majority of support requests go there, so I check it a lot more often than I check bitcointalk. I'll update the first post with this info. Why are you ignoring me. Pls man, can i have a reply from u? I have emailed and pm u but still ignore were i can see u stil active on this forum by time. If ur website isnt finish u shouldnt let ppl register and make deposits. Just put it like UNDER CONSTRUCTION. Im very new to bitcoin and after read some i tho your site was legit. Please send the coin back if i cant acces my account jeeez
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busoni (OP)
Sr. Member
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Activity: 364
Merit: 250
Owner of Poloniex
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February 12, 2014, 04:52:55 AM |
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Sorry about the delay, guys. I have been getting the new wallet server up and running for the past... seven hours? There was a lot to work out, and I've been working as fast as I can to minimize the downtime. There was only about three or four hours where deposits and withdrawals were out. Everything is running smoothly now and a LOT faster.
The BTC block chain needed to be re-indexed, though, and that takes a while. Deposits and withdrawals were processed after the initial four hours, but they will be down for a while now until the re-indexing is done. This is BTC only--every other wallet is running fine. Also, you can still send deposits and request withdrawals, there will just be a delay in processing.
I'm now going to get to as many emails as I can before I need sleep.
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Poloniex.com - Fast crypto exchange with margin trading, advanced charts, and stop-limit orders
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busoni (OP)
Sr. Member
Offline
Activity: 364
Merit: 250
Owner of Poloniex
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February 12, 2014, 04:57:05 AM |
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Damn - 159.073 VTC = .77115 BTC just vanish after pressing the cancel button ( Was really beginning to like this site)
NO RESPONSE YET
Sorry about that! I've PM'd you. Just so every knows, the fastest way to get support is to email poloniex@gmail.com. The majority of support requests go there, so I check it a lot more often than I check bitcointalk. I'll update the first post with this info. Why are you ignoring me. Pls man, can i have a reply from u? I have emailed and pm u but still ignore were i can see u stil active on this forum by time. If ur website isnt finish u shouldnt let ppl register and make deposits. Just put it like UNDER CONSTRUCTION. Im very new to bitcoin and after read some i tho your site was legit. Please send the coin back if i cant acces my account jeeez No one has ever reported not being locked out of their account for any reason but a forgotten password. I'll find your email and send you a temporary password before I get to anyone else. I made one post relating to my efforts to get the new wallet server running (technical issue with Q2C), and I sometimes need to consult threads here for similar reasons.
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Poloniex.com - Fast crypto exchange with margin trading, advanced charts, and stop-limit orders
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badpeanut
Sr. Member
Offline
Activity: 341
Merit: 251
Karma is a Btc
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February 12, 2014, 05:01:34 AM |
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Damn - 159.073 VTC = .77115 BTC just vanish after pressing the cancel button ( Was really beginning to like this site)
NO RESPONSE YET
Sorry about that! I've PM'd you. Just so every knows, the fastest way to get support is to email poloniex@gmail.com. The majority of support requests go there, so I check it a lot more often than I check bitcointalk. I'll update the first post with this info. Why are you ignoring me. Pls man, can i have a reply from u? I have emailed and pm u but still ignore were i can see u stil active on this forum by time. If ur website isnt finish u shouldnt let ppl register and make deposits. Just put it like UNDER CONSTRUCTION. Im very new to bitcoin and after read some i tho your site was legit. Please send the coin back if i cant acces my account jeeez No one has ever reported not being locked out of their account for any reason but a forgotten password. I'll find your email and send you a temporary password before I get to anyone else. I made one post relating to my efforts to get the new wallet server running (technical issue with Q2C), and I sometimes need to consult threads here for similar reasons. Ok, i understand, Will wait for your email.
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CoinManiac
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February 12, 2014, 10:35:36 AM |
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NEM NXT NXTL NEX
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Ximp
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Activity: 336
Merit: 250
CS Student - BC Logo Guy
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February 12, 2014, 11:38:09 PM |
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I just wanted to post here to commend Poloniex for superb service so far. I've moved quite a bit of different currencies in and out of here over the past few days, and the experience has been frictionless. Great job so far!
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Cloudpost
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February 13, 2014, 11:28:59 AM |
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I now have problems with deposits and withdrowal. Sent an email, but no response yet.
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fairglu
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Merit: 1032
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February 13, 2014, 12:05:44 PM Last edit: February 13, 2014, 02:18:51 PM by fairglu |
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Deposits and withdrawals not working here either. Looks like it's just one guy, and when he's sleeping/away, there is no support
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mharvester
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February 13, 2014, 12:39:39 PM Last edit: February 15, 2014, 03:07:14 AM by mharvester |
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Deposits still not functional... Already 20+ confirmations, but not enrolled. So there's definitely a room for improvement.
Continue playing, thanks to dev.
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sv2011
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February 13, 2014, 02:27:26 PM |
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Deposited some huc, but I haven`t received any in my poloniex accout. Also I have requested my BTC to be send to another wallet but this hasn`t happened yet. I`m starting to worry.
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Cloudpost
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February 13, 2014, 02:35:04 PM |
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I didn't get any news/answers in like 10 hours after problem appeared. If there's any kind of mainterance/problems/delays why not inform ppl on your site?
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Cloudpost
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February 13, 2014, 05:11:25 PM |
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Issue fixes, thanks Poloniex
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busoni (OP)
Sr. Member
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Activity: 364
Merit: 250
Owner of Poloniex
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February 13, 2014, 05:13:03 PM |
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Sorry guys, human error--I left the deposit/withdrawal daemon off overnight. Won't happen again.
Everyone's deposits and withdrawals should have gone through by now. Please contact me again if you're missing something.
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Poloniex.com - Fast crypto exchange with margin trading, advanced charts, and stop-limit orders
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fairglu
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Activity: 1100
Merit: 1032
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February 14, 2014, 08:39:50 AM |
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Everyone's deposits and withdrawals should have gone through by now. Please contact me again if you're missing something.
Yes, all running fine AFAICT. Hopefully you'll grow big enough you can hire people for 24/7 support & monitoring!
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xtvt
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February 15, 2014, 12:50:41 AM |
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I can't login poloniex account, I can't find reset password menu. Please help me!
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