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Author Topic: [ANN][EXCHANGE] Poloniex - Crypto Exchange with BTC/NXT  (Read 272413 times)
tim14
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May 21, 2014, 02:24:01 PM
 #1061

Create a Support Ticket http://poloniex.freshdesk.com/ 14:00 back and the answer is still no
is this normal? where a support?

I would caution people against using poloniex. I recently had a locked out email account and went to several exchanges to update my new email address. Mintpal updated my account in less than 2 hours. So far with poloniex it has been 36 hours+ and the reply I got was to check my locked out email inbox for instructions. So let me get this right, >>I am supposed to access a locked out email account to update my email?<< The level of stupid @ poloni support is astonishing. Thanks Angela you are doing a great job over there!

I wouldn't update your email address either. Who's to say you are who you're saying you are? The problem is you and your locked email account, not the exchange.

This is why all exchanges have procedures to verify who is real and who is trying to scam the exchange or other customers. Mintpal was able to verify my credentials in less than two hours. poloniex in the same situation has done jack shit in 2 days. This is the whole point. It's about customer service. Some business owners understand that.
Lohoris
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May 21, 2014, 04:05:29 PM
 #1062

Create a Support Ticket http://poloniex.freshdesk.com/ 14:00 back and the answer is still no
is this normal? where a support?

I would caution people against using poloniex. I recently had a locked out email account and went to several exchanges to update my new email address. Mintpal updated my account in less than 2 hours. So far with poloniex it has been 36 hours+ and the reply I got was to check my locked out email inbox for instructions. So let me get this right, >>I am supposed to access a locked out email account to update my email?<< The level of stupid @ poloni support is astonishing. Thanks Angela you are doing a great job over there!
Like if nobody cautioned against it time and again during the last months...

People just won't listen and use it anyway, people will lose money, their fault, so far so good.

1LohorisJie8bGGG7X4dCS9MAVsTEbzrhu
DefaultTrust is very BAD.
fudge
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May 21, 2014, 11:43:47 PM
 #1063

Please add Motocoin! Second playable coin
https://bitcointalk.org/index.php?topic=591724.0

Haшa гpyшa нaйpoзкopчyмaкyвaтiшa!
Geeza6969
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May 22, 2014, 01:01:34 AM
 #1064

Create a Support Ticket http://poloniex.freshdesk.com/ 14:00 back and the answer is still no
is this normal? where a support?

I would caution people against using poloniex. I recently had a locked out email account and went to several exchanges to update my new email address. Mintpal updated my account in less than 2 hours. So far with poloniex it has been 36 hours+ and the reply I got was to check my locked out email inbox for instructions. So let me get this right, >>I am supposed to access a locked out email account to update my email?<< The level of stupid @ poloni support is astonishing. Thanks Angela you are doing a great job over there!

Agreed, terrible and rude support, seems they are doing you a favour letting you use their exchange.
Nthused
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May 22, 2014, 02:05:43 AM
 #1065

Please add Denarius [DRS]

The "Real" Roman Coin

Gambling and Games to earn more DRS just like how the Romans did, Will you Risk it all to become rich !

https://bitcointalk.org/index.php?topic=591323.0
Queeq
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May 22, 2014, 08:53:29 PM
 #1066

Create a Support Ticket http://poloniex.freshdesk.com/ 14:00 back and the answer is still no
is this normal? where a support?

I would caution people against using poloniex. I recently had a locked out email account and went to several exchanges to update my new email address. Mintpal updated my account in less than 2 hours. So far with poloniex it has been 36 hours+ and the reply I got was to check my locked out email inbox for instructions. So let me get this right, >>I am supposed to access a locked out email account to update my email?<< The level of stupid @ poloni support is astonishing. Thanks Angela you are doing a great job over there!

Agreed, terrible and rude support, seems they are doing you a favour letting you use their exchange.

I had very nice experience with support. Angela, in particular, if I remember correctly. Had stuck transaction - resolved in minutes. Sure it's barely comparable to your problem, but I believe support is good in general. That's simply your case is specifically uncommon.
unpure
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May 22, 2014, 09:09:34 PM
 #1067

Seem like a slow exchange.
CoolStoryBro
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May 23, 2014, 07:02:25 AM
 #1068

Website is super slow. It's almost never opening from mobile devices, and even PC version works very slow and buggy (currently Markets tab not working properly).

Additionally if you're logged in and switching to the "Home" tab you will be requested to login for no reason (but you would be able to return back to Exchange and operate without problems).
fairglu
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May 23, 2014, 07:18:26 AM
 #1069

poloniEx is unreachable most of the time these days  Undecided

And often when a page starts to load it'll be incomplete (order book empty, etc.)

Pffrt
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May 23, 2014, 12:40:29 PM
 #1070

poloniEx is unreachable most of the time these days  Undecided

And often when a page starts to load it'll be incomplete (order book empty, etc.)

Tell me about it, what is up with their servers Huh With 1000 BTC daily volume you'd think they can pay for some bandwidth
mozurt
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May 23, 2014, 03:13:48 PM
 #1071

i can't open exchanger very slow loading
Coindacioius
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May 23, 2014, 09:47:48 PM
 #1072

"the webpage is not available"
CryptoGuy
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May 23, 2014, 10:22:47 PM
 #1073

It's back up for me

<Insert favorite coin here>
CoolForCoins
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May 23, 2014, 10:44:51 PM
 #1074

Come back soon Polo! I can't make sound financial decisions without help from the Trollbox.  Cheesy
provenceday
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May 24, 2014, 08:41:01 PM
 #1075

how about add supercoin first X11 coin with pow and pos superblock,


[ANN][SUPER] SuperCoin - X11 and 1st coin with both PoW and PoS superblocks!

https://bitcointalk.org/index.php?topic=618552.0
BitzMD
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May 25, 2014, 04:18:31 AM
 #1076

Why has my account all of a sudden been frozen? Please Busoni look into this I have a large number of coins sitting there.

This is beyond frustrating.

WheresWaldo
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May 25, 2014, 04:52:06 AM
 #1077

poloniEx is unreachable most of the time these days  Undecided

And often when a page starts to load it'll be incomplete (order book empty, etc.)

Tell me about it, what is up with their servers Huh With 1000 BTC daily volume you'd think they can pay for some bandwidth

just shows you where the money is going.

   ∎               GAWMiners The Hashlet World's first digital cloud miner!
∎∎∎   No pool fees Instant activation Never obsolete Always profitable
soccosocco
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May 25, 2014, 04:55:53 AM
 #1078

i can't open exchanger very slow loading

I can open it,
try clear your cookies and cache  Smiley
CoolloveCoin
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May 25, 2014, 10:12:00 AM
 #1079

Please add CoolCoin!

Thread: https://bitcointalk.org/index.php?topic=601045.0

CoolCoin -Donation. CaS1htf2ipqfJ79AB5ZSymKUyjTXY5HvcK
ddwy758
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May 25, 2014, 11:15:11 AM
 #1080


+1

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