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Quote from: Betcoin.AG on March 05, 2015, 11:19:55 PM

This time it is a real pro answer.
Hopefully you'll keep this attitude regarding any of your customers.
I could expand on these issues but I don't want to derail this thread, therefore the PMs.

Quote from: Wh0CaR3s on March 06, 2015, 11:44:20 PM

Quote from: Betcoin.AG on March 05, 2015, 11:19:55 PM

This time it is a real pro answer.
Hopefully you'll keep this attitude regarding any of your customers.
I could expand on these issues but I don't want to derail this thread, therefore the PMs.

We are certainly here for you anytime and thank you very much for your feedback.

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Quote from: drotto on March 07, 2015, 12:15:50 AM

You guys did an awsome job getting the site back up so fast. I have seen attacks like that last days if not weeks. Show you goes are ready for prime time.

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Quote from: jeremypwr on March 13, 2015, 08:56:07 PM

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Betcoin taking it to the next level!

Fun as hell too!

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Quote from: fox19891989 on March 23, 2015, 12:47:32 PM

Quote from: Minnlo on March 23, 2015, 12:20:48 PM

Quote from: fox19891989 on March 23, 2015, 11:58:54 AM

What's the rollover for the first deposit bonus?

Any link about the bonus terms? I find for a while but didn't find it. And T&C doesn't include that.

I would like to know that as well.
The closet thing I can find is https://www.betcoin.ag/support/what-are-casino-bonus-playthrough-requirements, which IMO is quite vague. Does that mean the rollover requirement could be as low as 10x and as high as 100x, and is different for every person?

Yeah, I thought this casino is the best one in the crypto community,

But this rollover requirement is really vague and unprofessional. Some other casinos has fixed rollover and list different games have different contribution to rollover. But this term isn't helpful, I still couldn't get the concrete answer.

It lacks of a full bonus term to clarify it, so support please answer me, I send an email an hour ago, but get nothing, and it says 24 hours support. Cry

The first time bonus rollover is between 30-50x depending on your deposit amount. The bonus is 100% independent of your regular casino play therefore you can withdraw anytime. We have many people trying to take advantage of the bonus structure and therefore must have very stringent requirements. What is your username and we can check on your ticket and respond to that as well.

Quote from: fox19891989 on March 23, 2015, 11:58:54 AM

What's the rollover for the first deposit bonus?

Any link about the bonus terms? I find for a while but didn't find it. And T&C doesn't include that.

And when I try to play for run, but it is always loading.

Image:

We addressed your rollover question above. You have never been able to play in the casino? It is always loading? Are you playing at https://casino.betcoin.ag or www.betcoincasino.com?

Thank you for your feedback.

How about I deposit 1btc and get 1btc bonus, what's the wager requirement? You said the bonus is 100% independent, so if I lose money, the money is not deducted from my deposit, just deduct from my bonus?

I see other casinos here, they deduct the loss from real money, and only can withdraw the deposit after they complete the rollover. Your bonus term is different from theirs?

I can't load your games, always black screen like the screenshot I post before. And I play here: http://www.betcoincasino.com/

So I take it that the Puffin app for my IPad is only free for a while? I wanted to play poker but it says free period is over and now wants me to pay??

I have joint your freeroll a few times, it's a really great site, man! But it's toooooooooooo difficult to win here, because generally it has 700 PLAYERS Shocked

How frequent is your 10 USD freeroll? 1 hour per time?

And what's the registration time there? I see some tourneys have 0 registration.

Quote from: fox19891989 on March 24, 2015, 02:58:42 AM

How frequent is your 10 USD freeroll? 1 hour per time?

Every 10 USD freeroll starts everytime it is filled with 270 players.

Quote from: hopenotlate on March 25, 2015, 10:57:58 AM

Quote from: fox19891989 on March 24, 2015, 02:58:42 AM

How frequent is your 10 USD freeroll? 1 hour per time?

Every 10 USD freeroll starts everytime it is filled with 270 players.

This is exactly correct, thanks hopenotlate and we have added your comment to the poker thread here: https://bitcointalk.org/index.php?topic=386266.msg10882947#msg10882947

Quote from: fox19891989 on March 23, 2015, 11:58:58 PM

I'd love some details on this too really has caught my eye to start only using your site. If I'm readin right I deposit 1btc message your support and they add another btc to my balance? Is this all accessible to me at once?

I have a question about getting status points from sportsbetting
it said for every 100 chips bet you got 1 status point

should this bet be more or equal 100 chips to get status points

I have bet more than 100 chips but not on single bet and not in the same day
but i still don't get status points from the book

Quote from: SyGambler on April 07, 2015, 04:08:33 PM

Please let us know that this question was answered for you.

Quote from: Pinkyy on April 03, 2015, 10:43:22 PM

Quote from: fox19891989 on March 23, 2015, 11:58:58 PM

We add a 1 btc bonus that is immediately accessible to use in the bonus games at BetcoinCasino.com. Thank you.

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