BetcoinCasino.com-Betcoin.ag-DICE - 100% Bonus!480 BTC jackpots

[dooglus]

Another weird error I just got when trying to go to the dice game:



Those kind of details should be logged somewhere and not shown to the user. The user doesn't care. They just want to play dice.

[1714492837]

1714492837

[1714492837]

1714492837

[dooglus]

Another little niggle: when I click 'withdraw', it takes me to the wallet, the same as when I click 'wallet':



Then I have to click 'withdraw' again. Would be useful if the first withdraw button took me to the withdraw form.

[Betcoin.AG]

Dooglus, as always we appreciate the valuable feedback and will pass this onto the programming team.  It is always best to leave a ticket with this information as well for proper tracking as they don't view the forums in great detail but do handle all tickets.  As always we thank you for you time and for playing with us.  We were also unable to recreate that error you had and the 200 players we had over the last 24 hours didn't report this issue either.  Can you provide more information on how and where you received it?

Jessica

[TwitchySeal]

Dooglus, we had nearly 200 players on dice alone in the last 24 hours with no errors, but you seem to have an issue.  Does this have anything to do with your negative trust rating here at BitcoinTalk?  What is going on here?  I am just the forum rep but we have had no reported problems in the last 2 months and all of a sudden I see this.  You certainly have no tickets at Betcoin.ag on the matter.  

Jessica

He just told you exactly what was going on.  Do you really not get it?  

Or is this just part of your plan:  

-If players want to bring up an issue, screen shots and detailed explanations once isn't enough.  Make them explain and reexplain themselves over and over.  Keep telling them you care and are taking their issue very seriously.  Eventually theyll get sick of it and give up.

If they don't give up, just ignore them for a while.

If still they don't give up, do anything you can think of to make sure the other players don't take them seriously, deflect attention away from original issue.

Finally option, if they still won't give up asking you questions you don't want to answer, ban them and pretend like issues never existed to begin with.



Wonder if Jessica spent less time reading dooglus' posts or his trust rating comments. 

[Betcoin.AG]

DAILY DICE FREEROLL TOURNAMENTS! 5PM EST

There is no excuse to beg for free btc when you can come win it at Betcoin.ag.  The tournament only lasts an hour and you may not even need to play to win free btc!

1. Betcoin.ag Dice 10 Chip Freeroll - 1 Hour EVERYDAY at 05:00pm ET - For a free buyin you receive 1,000 chips to use on dice. You can bet as little or as much as you want during the duration of the tournament with a cap win per roll of mb100. Prizes will be awarded based on the players with the most chips after the tournament end time. Because we are in beta we are capping this freeroll at 25 max players and you can signup now!

We are working hard to bringing many more innovations and we appreciate your support and are here anytime. Good luck and join us today at www.Betcoin.ag!

https://www.betcoin.ag/tournaments

https://www.betcoin.ag/tournaments

[TwitchySeal]

DAILY DICE FREEROLL TOURNAMENTS! 5PM EST

There is no excuse to beg for free btc when you can come win it at Betcoin.ag.  The tournament only lasts an hour and you may not even need to play to win free btc!

1. Betcoin.ag Dice 10 Chip Freeroll - 1 Hour EVERYDAY at 05:00pm ET - For a free buyin you receive 1,000 chips to use on dice. You can bet as little or as much as you want during the duration of the tournament with a cap win per roll of mb100. Prizes will be awarded based on the players with the most chips after the tournament end time. Because we are in beta we are capping this freeroll at 25 max players and you can signup now!

We are working hard to bringing many more innovations and we appreciate your support and are here anytime. Good luck and join us today at www.Betcoin.ag!

https://www.betcoin.ag/tournaments

https://www.betcoin.ag/tournaments

Wrong again.

They're at 3pm not 5pm.

By the way, if you take a closer look, youll see Tugaj asking for a loan, which you know is really Marcchernandez pretty well known scammer around these parts... https://bitcointalk.org/index.php?action=profile;u=361084

[dooglus]

Dooglus, we had nearly 200 players on dice alone in the last 24 hours with no errors, but you seem to have an issue.

That isn't true. At least one of your players had an issue, and took the time to screenshot it and report it here. Why would you say that none of your players had an error?

I suspect that either you aren't logging the errors correctly, or you are lying to me.

Do you think that I made that screenshot up? How would I know your internal pathnames? Ask your developers if that screenshot is real or not. Ask them if it could be faked.

I put it to you that the reason I am the only one who reported that issue is because the rest of them either don't care enough, and just hit reload, or they do care but this kind of rude treatment has trained them not to bother reporting issues. I know I won't be bothering again.

Does this have anything to do with your negative trust rating here at BitcoinTalk?

What the fuck is that supposed to mean? How could me reporting a bug on your site have anything to do with an unrelated asshole leaving nonsensical negative trust on my forum account?

What is going on here?

I'm not sure. From here it looks like you didn't like me trying to help and decided to try to attack me.

I am just the forum rep but we have had no reported problems in the last 2 months and all of a sudden I see this.

Rather than showing that error message to your users, you should log it internally. Then you wouldn't be relying on your customers to help you debug your casino platform, but could see the error messages for yourself. You also wouldn't then feel the need to attack them when they show your error messages to you. For fucks sake.

You certainly have no tickets at Betcoin.ag on the matter.

Jessica

I've had no luck with tickets. Most of the stuff I've written in tickets hasn't received any kind of a response until I post about it in the forums. I found that reporting issues on the forum gets more attention. But I see you don't like that either, so I give up.

I enjoyed most of my time at betcoin, but this attitude from the support staff is intolerable. I'm out.


Alternatively:

Dooglus, as always we appreciate the valuable feedback and will pass this onto the programming team.  It is always best to leave a ticket with this information as well for proper tracking as they don't view the forums in great detail but do handle all tickets.  As always we thank you for you time and for playing with us.  We were also unable to recreate that error you had and the 200 players we had over the last 24 hours didn't report this issue either.  Can you provide more information on how and where you received it?

Jessica

How I received it:

I was logged in to betcoin.ag, probably looking at the wallet page, then clicked 'dice' at the very top of the page. All this while having a negative feedback on my bitcointalk profile. Not sure if that's relevant.

Where I received it:

I was running Chromium in Linux. Is that what you mean by "where"?

From the text of the error message it looks to me like there's a bug in your semaphore code. But your developers will be able to figure that out.

[jpcfan]

I like playing poker here, but why does withdraws take 8 hours to process?


can you process them faster

[hopenotlate]

Dooglus, we had nearly 200 players on dice alone in the last 24 hours with no errors, but you seem to have an issue.  Does this have anything to do with your negative trust rating here at BitcoinTalk?  What is going on here?  I am just the forum rep but we have had no reported problems in the last 2 months and all of a sudden I see this.  You certainly have no tickets at Betcoin.ag on the matter.  

Jessica

Dooglus in one of (if not the) most trusted user here on bitcointalk.

And  he answered  in full details (at least gave his version of facts) to the accuses the one who badrated him was throwing  him...cannot say the same about you in these latter replies  

You should apology for that bolded sentence in my humble opinion (above all because it was completely off topic respect the issues he was raising).


PS: I still enjoy playing on your site but am a bit disappointed by this behaviour.

[dooglus]

I like playing poker here, but why does withdraws take 8 hours to process?

can you process them faster

They appreciate your great feedback and all their great players but won't actually do anything about it.

They had over 200 poker players today, and none of the rest of them complained about the very slow withdrawals yet you have an issue?

What is going on here?

Please create a ticket in the ticket system. Then bump it a few times. Then forget about it.

Thank you. Come again!

Does this have anything to do with your negative trust rating here at BitcoinTalk?

Dooglus in one of (if not the) most trusted user here on bitcointalk.

And  he answered  in full details (at least gave his version of facts) to the accuses the one who badrated him was throwing  him...cannot say the same about you in these latter replies 

You should apology for that bolded sentence in my humble opinion (above all because it was completely off topic respect the issues he was raising).

Meh, it's OK. They just lost a(nother) customer is all.

[Betcoin.AG]

Dooglus, we had nearly 200 players on dice alone in the last 24 hours with no errors, but you seem to have an issue.  Does this have anything to do with your negative trust rating here at BitcoinTalk?  What is going on here?  I am just the forum rep but we have had no reported problems in the last 2 months and all of a sudden I see this.  You certainly have no tickets at Betcoin.ag on the matter.  

Jessica

Dooglus in one of (if not the) most trusted user here on bitcointalk.

And  he answered  in full details (at least gave his version of facts) to the accuses the one who badrated him was throwing  him...cannot say the same about you in these latter replies  

You should apology for that bolded sentence in my humble opinion (above all because it was completely off topic respect the issues he was raising).


PS: I still enjoy playing on your site but am a bit disappointed by this behaviour.

We agree.  Jessica is a very passionate individual who takes things very personally and we have had to work with her on this.  When Betcoin is attacked she feels attacked and she responded inappropriately in this situation.  We have stated many times that we value Dooglus' feedback tremendously and are using it to make some good improvements.  Jessica has been reassigned for the time being and she was not aware of the reasoning behind Dooglus' negative trust rating when that message was written.  We apologize for that comment in full and appreciate you providing your humble opinion.

Thank you for playing with us.  Everything continues to get better at Betcoin Casino and the entire network and we will continue to improve it. 

[TwitchySeal]

Dooglus, we had nearly 200 players on dice alone in the last 24 hours with no errors, but you seem to have an issue.  Does this have anything to do with your negative trust rating here at BitcoinTalk?  What is going on here?  I am just the forum rep but we have had no reported problems in the last 2 months and all of a sudden I see this.  You certainly have no tickets at Betcoin.ag on the matter.  

Jessica

Dooglus in one of (if not the) most trusted user here on bitcointalk.

And  he answered  in full details (at least gave his version of facts) to the accuses the one who badrated him was throwing  him...cannot say the same about you in these latter replies  

You should apology for that bolded sentence in my humble opinion (above all because it was completely off topic respect the issues he was raising).


PS: I still enjoy playing on your site but am a bit disappointed by this behaviour.

We agree.  Jessica is a very passionate individual who takes things very personally and we have had to work with her on this.  When Betcoin is attacked she feels attacked and she responded inappropriately in this situation.  We have stated many times that we value Dooglus' feedback tremendously and are using it to make some good improvements.  Jessica has been reassigned for the time being and she was not aware of the reasoning behind Dooglus' negative trust rating when that message was written.  We apologize for that comment in full and appreciate you providing your humble opinion.

Thank you for playing with us.  Everything continues to get better at Betcoin Casino and the entire network and we will continue to improve it. 

So who are you then?

[Gogo ppp]

Dooglus, we had nearly 200 players on dice alone in the last 24 hours with no errors, but you seem to have an issue.  Does this have anything to do with your negative trust rating here at BitcoinTalk?  What is going on here?  I am just the forum rep but we have had no reported problems in the last 2 months and all of a sudden I see this.  You certainly have no tickets at Betcoin.ag on the matter.  

Jessica

Dooglus in one of (if not the) most trusted user here on bitcointalk.

And  he answered  in full details (at least gave his version of facts) to the accuses the one who badrated him was throwing  him...cannot say the same about you in these latter replies  

You should apology for that bolded sentence in my humble opinion (above all because it was completely off topic respect the issues he was raising).


PS: I still enjoy playing on your site but am a bit disappointed by this behaviour.

We agree.  Jessica is a very passionate individual who takes things very personally and we have had to work with her on this.  When Betcoin is attacked she feels attacked and she responded inappropriately in this situation.  We have stated many times that we value Dooglus' feedback tremendously and are using it to make some good improvements.  Jessica has been reassigned for the time being and she was not aware of the reasoning behind Dooglus' negative trust rating when that message was written.  We apologize for that comment in full and appreciate you providing your humble opinion.

Thank you for playing with us.  Everything continues to get better at Betcoin Casino and the entire network and we will continue to improve it. 

So who are you then?

"So who are you then?"

Excellent question. It's unprofessional of cs reps not to identify themselves.

[TwitchySeal]

Got a funny pm from Jessica.

We would like to bring you back into the community. 

What questions?

You are helping as we can track the clickthroughs coming from bitcointalk and the specific threads they come from. 

What specific issues.

We would like to provide a bonus for you to come back in and enjoy the great community, but I guess we need to answer some questions you have?

I am reassigned but not far!  I do take this too personal because I see how hard this team works and what we are trying to deliver to everyone.  It's a special group that continues to just give and give more to the great players we have and continue to get everyday.

Sincerely,

Jessica

my response

If you'd like to have me back, simply unban my account.

If youd like to know what I want you to respond to, simply go back and read what I've already said to you in your threads on this forum.

Or, you will find more concise versions at either of these forums:

http://pokerfraudalert.com/forum/showthread.php?11404-Betcoin-ag-Scams-Scandals-and-Shadiness-Galore

http://forumserver.twoplustwo.com/28/internet-poker/betcoin-ag-disgrace-online-poker-bitcoin-1571872/



Looking forward to it!

[Betcoin.AG]

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[hopenotlate]

Dooglus, we had nearly 200 players on dice alone in the last 24 hours with no errors, but you seem to have an issue.  Does this have anything to do with your negative trust rating here at BitcoinTalk?  What is going on here?  I am just the forum rep but we have had no reported problems in the last 2 months and all of a sudden I see this.  You certainly have no tickets at Betcoin.ag on the matter.  

Jessica

Dooglus in one of (if not the) most trusted user here on bitcointalk.

And  he answered  in full details (at least gave his version of facts) to the accuses the one who badrated him was throwing  him...cannot say the same about you in these latter replies  

You should apology for that bolded sentence in my humble opinion (above all because it was completely off topic respect the issues he was raising).


PS: I still enjoy playing on your site but am a bit disappointed by this behaviour.

We agree.  Jessica is a very passionate individual who takes things very personally and we have had to work with her on this.  When Betcoin is attacked she feels attacked and she responded inappropriately in this situation.  We have stated many times that we value Dooglus' feedback tremendously and are using it to make some good improvements.  Jessica has been reassigned for the time being and she was not aware of the reasoning behind Dooglus' negative trust rating when that message was written.  We apologize for that comment in full and appreciate you providing your humble opinion.

Thank you for playing with us.  Everything continues to get better at Betcoin Casino and the entire network and we will continue to improve it.  

I appreciate your answer, hope Doog does it as well.

[Betcoin.AG]

Dooglus, we had nearly 200 players on dice alone in the last 24 hours with no errors, but you seem to have an issue.  Does this have anything to do with your negative trust rating here at BitcoinTalk?  What is going on here?  I am just the forum rep but we have had no reported problems in the last 2 months and all of a sudden I see this.  You certainly have no tickets at Betcoin.ag on the matter.  

Jessica

Dooglus in one of (if not the) most trusted user here on bitcointalk.

And  he answered  in full details (at least gave his version of facts) to the accuses the one who badrated him was throwing  him...cannot say the same about you in these latter replies  

You should apology for that bolded sentence in my humble opinion (above all because it was completely off topic respect the issues he was raising).


PS: I still enjoy playing on your site but am a bit disappointed by this behaviour.

We agree.  Jessica is a very passionate individual who takes things very personally and we have had to work with her on this.  When Betcoin is attacked she feels attacked and she responded inappropriately in this situation.  We have stated many times that we value Dooglus' feedback tremendously and are using it to make some good improvements.  Jessica has been reassigned for the time being and she was not aware of the reasoning behind Dooglus' negative trust rating when that message was written.  We apologize for that comment in full and appreciate you providing your humble opinion.

Thank you for playing with us.  Everything continues to get better at Betcoin Casino and the entire network and we will continue to improve it.  

I appreciate your answer, hope Doog does it as well.

And we appreciate you, Dooglus and the entire bitcoin and Betcoin community.  We will continue to work very hard for you and appreciate your suggestions and feedback anytime.  Thank you!

[Betcoin.AG]

DAILY DICE FREEROLL TOURNAMENTS! 3PM EST

There is no excuse to beg for free btc when you can come win it at Betcoin.ag.  The tournament only lasts an hour and you may not even need to play to win free btc!

1. Betcoin.ag Dice 10 Chip Freeroll - 1 Hour EVERYDAY at 03:00pm ET - For a free buyin you receive 1,000 chips to use on dice. You can bet as little or as much as you want during the duration of the tournament with a cap win per roll of mb100. Prizes will be awarded based on the players with the most chips after the tournament end time. Because we are in beta we are capping this freeroll at 25 max players and you can signup now!

We are working hard to bringing many more innovations and we appreciate your support and are here anytime. Good luck and join us today at www.Betcoin.ag!

https://www.betcoin.ag/tournaments

https://www.betcoin.ag/tournaments

[Betcoin.AG]

Recent update to Betcoin Casino to improve security and the overall foundation.  For more information and if you have additional questions, please see:  https://www.betcoin.ag/betcoin-update-complete

[dooglus]

I've had no luck with tickets. Most of the stuff I've written in tickets hasn't received any kind of a response until I post about it in the forums. I found that reporting issues on the forum gets more attention. But I see you don't like that either, so I give up.

I enjoyed most of my time at betcoin, but this attitude from the support staff is intolerable. I'm out.

So I ended up redepositing to Betcoin and playing a little dice. I feel like an idiot for playing again after saying I wouldn't, but whatever.

I won a little, and tried to withdraw. It took over 12 almost 10 hours for the withdrawal to be made. Why is that? I understand if you need to check for collusion, but I was playing dice! Is it because you don't do withdrawals on Sundays? If so, you should make that clear up front.

I asked support:

      dooglus: can you process my withdrawal please?
               I confirmed it (1 hour 18 min ago)

Betcoin Danny: Hello

      dooglus: hi Danny

Betcoin Danny: Once your withdrawal is confirmed our security team
               reviews all gameplay activity from the last withdrawal
               until now. Once the review is done our managers can
               release the funds/process the withdrawal. Also please
               keep in mind that withdrawals may take up to 24 hours
               to be approved, but usually it's done within 4h

      dooglus: I only played dice
               when I asked before what the delay was, I was told you
               had to check for poker collusion
               but I didn't play poker at all this time

Betcoin Danny: ok I'll check with the team to move it faster, but the
               approval is still made by the management

      dooglus: thanks

Betcoin Danny: You are welcome anytime.
               Wish you a good day