|
ejinte
|
 |
March 08, 2015, 02:16:41 PM |
|
I know I sound like an annoying bitch, but when are you going to update your webpage?  We have fixed the discrepancies in fees between ANXBTC and ANXPRO. As to the support information, we have decided to not change it since the information is valid and not a lie. All new customers now get sent via email all the details of the loading time and such before the card is shipped. Okay cool! So where is the phone number to the ANXBTC telephone support for my ANX PLUS card? The telephone support of our card issuer is +86(10) 9507 1998 That's the nummer for the support of the card issuer and not for ANXBTC! LIAR!May I ask where we have stated that WE have a telephone support? Right here: https://anxbtc.com/pages/#/card-compareYou've said yourself that calling the card issuer would just be a waist of time. Everyone be careful of this exchange |
|
|
|
monbux
Legendary
 Offline
Activity: 1736
Merit: 1029
|
|
March 08, 2015, 02:26:41 PM |
|
I know I sound like an annoying bitch, but when are you going to update your webpage? We have fixed the discrepancies in fees between ANXBTC and ANXPRO. As to the support information, we have decided to not change it since the information is valid and not a lie. All new customers now get sent via email all the details of the loading time and such before the card is shipped. Okay cool! So where is the phone number to the ANXBTC telephone support for my ANX PLUS card? The telephone support of our card issuer is +86(10) 9507 1998 That's the nummer for the support of the card issuer and not for ANXBTC! LIAR!May I ask where we have stated that WE have a telephone support? Right here: https://anxbtc.com/pages/#/card-compareYou've said yourself that calling the card issuer would just be a waist of time. Everyone be careful of this exchangeThey ARE the card issuer and I'm pretty sure that they will be of some use, maybe regarding the general card itself. I would give it a try anyways... Also, why is the reason you need the telephone support. Do you have a problem with your card? If so, you could just email our support or post here. |
|
|
|
|
|
ejinte
|
|
March 08, 2015, 03:09:07 PM |
|
I know I sound like an annoying bitch, but when are you going to update your webpage? We have fixed the discrepancies in fees between ANXBTC and ANXPRO. As to the support information, we have decided to not change it since the information is valid and not a lie. All new customers now get sent via email all the details of the loading time and such before the card is shipped. Okay cool! So where is the phone number to the ANXBTC telephone support for my ANX PLUS card? The telephone support of our card issuer is +86(10) 9507 1998 That's the nummer for the support of the card issuer and not for ANXBTC! LIAR!May I ask where we have stated that WE have a telephone support? Right here: https://anxbtc.com/pages/#/card-compareYou've said yourself that calling the card issuer would just be a waist of time. Everyone be careful of this exchangeThey ARE the card issuer and I'm pretty sure that they will be of some use, maybe regarding the general card itself. I would give it a try anyways... Also, why is the reason you need the telephone support. Do you have a problem with your card? If so, you could just email our support or post here. |
|
|
|
|
byt411
|
|
March 08, 2015, 04:00:41 PM |
|
I know I sound like an annoying bitch, but when are you going to update your webpage? We have fixed the discrepancies in fees between ANXBTC and ANXPRO. As to the support information, we have decided to not change it since the information is valid and not a lie. All new customers now get sent via email all the details of the loading time and such before the card is shipped. Okay cool! So where is the phone number to the ANXBTC telephone support for my ANX PLUS card? The telephone support of our card issuer is +86(10) 9507 1998 That's the nummer for the support of the card issuer and not for ANXBTC! LIAR! May I ask where we have stated that WE have a telephone support? Right here: https://anxbtc.com/pages/#/card-compareYou've said yourself that calling the card issuer would just be a waist of time. Everyone be careful of this exchange They ARE the card issuer and I'm pretty sure that they will be of some use, maybe regarding the general card itself. I would give it a try anyways... Also, why is the reason you need the telephone support. Do you have a problem with your card? If so, you could just email our support or post here. I did have a problem because I was out of money and thought I was going to use my new ATX PLUS card to sell some BTC, then it said I had to wait sometime and I just wanted to call and confirm that everything was good, and I had read that ANX PLUS card indeed would have a telephone support. BUT THE NUMBER WHERE NOWHERE TO BE FOUND. AND IT STILL IS'NT. NOT EVEN TO THE CARD PROVIDER. AND EVEN THOUGH I'VE POINTED OUT THIS ISSUE SEVERAL TIME ANXBTC STILL DOESN'T WANT TO PUT LEGIT INFORMATION ON THEIR WEBSITE. ejinte, I understand your situation. However, it is also true that there is a telephone support for the cards. You could've also used another support method listed, which is the FAQ, which would've resolved all your queries. The information on our site is legit. When you activated your card, you would've noticed that it was issued by TransForex, and if you went to their site, you would've seen that there indeed is a telephone support. |
|
|
|
|
|
ejinte
|
|
March 08, 2015, 08:11:43 PM |
|
I know I sound like an annoying bitch, but when are you going to update your webpage? We have fixed the discrepancies in fees between ANXBTC and ANXPRO. As to the support information, we have decided to not change it since the information is valid and not a lie. All new customers now get sent via email all the details of the loading time and such before the card is shipped. Okay cool! So where is the phone number to the ANXBTC telephone support for my ANX PLUS card? The telephone support of our card issuer is +86(10) 9507 1998 That's the nummer for the support of the card issuer and not for ANXBTC! LIAR! May I ask where we have stated that WE have a telephone support? Right here: https://anxbtc.com/pages/#/card-compareYou've said yourself that calling the card issuer would just be a waist of time. Everyone be careful of this exchange They ARE the card issuer and I'm pretty sure that they will be of some use, maybe regarding the general card itself. I would give it a try anyways... Also, why is the reason you need the telephone support. Do you have a problem with your card? If so, you could just email our support or post here. I did have a problem because I was out of money and thought I was going to use my new ATX PLUS card to sell some BTC, then it said I had to wait sometime and I just wanted to call and confirm that everything was good, and I had read that ANX PLUS card indeed would have a telephone support. BUT THE NUMBER WHERE NOWHERE TO BE FOUND. AND IT STILL IS'NT. NOT EVEN TO THE CARD PROVIDER. AND EVEN THOUGH I'VE POINTED OUT THIS ISSUE SEVERAL TIME ANXBTC STILL DOESN'T WANT TO PUT LEGIT INFORMATION ON THEIR WEBSITE. ejinte, I understand your situation. However, it is also true that there is a telephone support for the cards. You could've also used another support method listed, which is the FAQ, which would've resolved all your queries. The information on our site is legit. When you activated your card, you would've noticed that it was issued by TransForex, and if you went to their site, you would've seen that there indeed is a telephone support. But you said it yourself; they can't do shit.  |
|
|
|
|
byt411
|
|
March 08, 2015, 09:07:05 PM |
|
I know I sound like an annoying bitch, but when are you going to update your webpage? We have fixed the discrepancies in fees between ANXBTC and ANXPRO. As to the support information, we have decided to not change it since the information is valid and not a lie. All new customers now get sent via email all the details of the loading time and such before the card is shipped. Okay cool! So where is the phone number to the ANXBTC telephone support for my ANX PLUS card? The telephone support of our card issuer is +86(10) 9507 1998 That's the nummer for the support of the card issuer and not for ANXBTC! LIAR! May I ask where we have stated that WE have a telephone support? Right here: https://anxbtc.com/pages/#/card-compareYou've said yourself that calling the card issuer would just be a waist of time. Everyone be careful of this exchange They ARE the card issuer and I'm pretty sure that they will be of some use, maybe regarding the general card itself. I would give it a try anyways... Also, why is the reason you need the telephone support. Do you have a problem with your card? If so, you could just email our support or post here. I did have a problem because I was out of money and thought I was going to use my new ATX PLUS card to sell some BTC, then it said I had to wait sometime and I just wanted to call and confirm that everything was good, and I had read that ANX PLUS card indeed would have a telephone support. BUT THE NUMBER WHERE NOWHERE TO BE FOUND. AND IT STILL IS'NT. NOT EVEN TO THE CARD PROVIDER. AND EVEN THOUGH I'VE POINTED OUT THIS ISSUE SEVERAL TIME ANXBTC STILL DOESN'T WANT TO PUT LEGIT INFORMATION ON THEIR WEBSITE. ejinte, I understand your situation. However, it is also true that there is a telephone support for the cards. You could've also used another support method listed, which is the FAQ, which would've resolved all your queries. The information on our site is legit. When you activated your card, you would've noticed that it was issued by TransForex, and if you went to their site, you would've seen that there indeed is a telephone support. But you said it yourself; they can't do shit. They can resolve problems related to the card but not to ANX, such as PIN problems, or if, for some reason, the card isn't working. However, if you have any problems that is related to the loading of the card with bitcoins or any ANX related questions, feel free to contact me. I usually reply within 24 hours. |
|
|
|
|
|
ejinte
|
|
March 08, 2015, 11:27:48 PM |
|
I know I sound like an annoying bitch, but when are you going to update your webpage? We have fixed the discrepancies in fees between ANXBTC and ANXPRO. As to the support information, we have decided to not change it since the information is valid and not a lie. All new customers now get sent via email all the details of the loading time and such before the card is shipped. Okay cool! So where is the phone number to the ANXBTC telephone support for my ANX PLUS card? The telephone support of our card issuer is +86(10) 9507 1998 That's the nummer for the support of the card issuer and not for ANXBTC! LIAR! May I ask where we have stated that WE have a telephone support? Right here: https://anxbtc.com/pages/#/card-compareYou've said yourself that calling the card issuer would just be a waist of time. Everyone be careful of this exchange They ARE the card issuer and I'm pretty sure that they will be of some use, maybe regarding the general card itself. I would give it a try anyways... Also, why is the reason you need the telephone support. Do you have a problem with your card? If so, you could just email our support or post here. I did have a problem because I was out of money and thought I was going to use my new ATX PLUS card to sell some BTC, then it said I had to wait sometime and I just wanted to call and confirm that everything was good, and I had read that ANX PLUS card indeed would have a telephone support. BUT THE NUMBER WHERE NOWHERE TO BE FOUND. AND IT STILL IS'NT. NOT EVEN TO THE CARD PROVIDER. AND EVEN THOUGH I'VE POINTED OUT THIS ISSUE SEVERAL TIME ANXBTC STILL DOESN'T WANT TO PUT LEGIT INFORMATION ON THEIR WEBSITE. ejinte, I understand your situation. However, it is also true that there is a telephone support for the cards. You could've also used another support method listed, which is the FAQ, which would've resolved all your queries. The information on our site is legit. When you activated your card, you would've noticed that it was issued by TransForex, and if you went to their site, you would've seen that there indeed is a telephone support. But you said it yourself; they can't do shit. They can resolve problems related to the card but not to ANX, such as PIN problems, or if, for some reason, the card isn't working. However, if you have any problems that is related to the loading of the card with bitcoins or any ANX related questions, feel free to contact me. I usually reply within 24 hours. Sure! What number? |
|
|
|
monbux
Legendary
Offline
Activity: 1736
Merit: 1029
|
|
March 09, 2015, 12:31:32 PM
Last edit: March 09, 2015, 07:57:53 PM by monbux |
|
I know I sound like an annoying bitch, but when are you going to update your webpage? We have fixed the discrepancies in fees between ANXBTC and ANXPRO. As to the support information, we have decided to not change it since the information is valid and not a lie. All new customers now get sent via email all the details of the loading time and such before the card is shipped. Okay cool! So where is the phone number to the ANXBTC telephone support for my ANX PLUS card? The telephone support of our card issuer is +86(10) 9507 1998 That's the nummer for the support of the card issuer and not for ANXBTC! LIAR! May I ask where we have stated that WE have a telephone support? Right here: https://anxbtc.com/pages/#/card-compareYou've said yourself that calling the card issuer would just be a waist of time. Everyone be careful of this exchange They ARE the card issuer and I'm pretty sure that they will be of some use, maybe regarding the general card itself. I would give it a try anyways... Also, why is the reason you need the telephone support. Do you have a problem with your card? If so, you could just email our support or post here. I did have a problem because I was out of money and thought I was going to use my new ATX PLUS card to sell some BTC, then it said I had to wait sometime and I just wanted to call and confirm that everything was good, and I had read that ANX PLUS card indeed would have a telephone support. BUT THE NUMBER WHERE NOWHERE TO BE FOUND. AND IT STILL IS'NT. NOT EVEN TO THE CARD PROVIDER. AND EVEN THOUGH I'VE POINTED OUT THIS ISSUE SEVERAL TIME ANXBTC STILL DOESN'T WANT TO PUT LEGIT INFORMATION ON THEIR WEBSITE. ejinte, I understand your situation. However, it is also true that there is a telephone support for the cards. You could've also used another support method listed, which is the FAQ, which would've resolved all your queries. The information on our site is legit. When you activated your card, you would've noticed that it was issued by TransForex, and if you went to their site, you would've seen that there indeed is a telephone support. But you said it yourself; they can't do shit. They can resolve problems related to the card but not to ANX, such as PIN problems, or if, for some reason, the card isn't working. However, if you have any problems that is related to the loading of the card with bitcoins or any ANX related questions, feel free to contact me. I usually reply within 24 hours. Sure! What number? The telephone support of our card issuer is +86(10) 9507 1998 . It seems like your inquiry has been answered now, though. You are now fully aware of the cards loading times. |
|
|
|
|
monbux
Legendary
Offline
Activity: 1736
Merit: 1029
|
|
March 11, 2015, 02:59:25 AM |
|
The ANX exchange supports multiple currencies: USD, EUR, HKD, AUD, CAD, JPY,
SGD, GBP and NZD
|
|
|
|
|
|
ejinte
|
|
March 11, 2015, 10:05:11 AM |
|
The ANX exchange supports multiple currencies: USD, EUR, HKD, AUD, CAD, JPY,
SGD, GBP and NZD
And I'm pretty sure they're the only exchange to have a phone support.  |
|
|
|
Serpens66
Legendary
Offline
Activity: 2954
Merit: 1131
|
|
March 11, 2015, 12:37:10 PM |
|
About a year ago the support told me, they build a fee structure depending on traded volume.
Why it's not live yet?
|
Mit Cointracking (10% Rabatt) behältst du die Übersicht über all deine Trades und Gewinne. Sogar ein Tool für die Steuer ist dabei 
Great Freeware Game: Clonk Rage
binance.com hat nun auch SEPA und EUR Paare! Mit dem RefLink bekommst du 5% Rabatt auf die Tradinggebühren!
|
|
|
|
byt411
|
|
March 12, 2015, 04:33:14 PM |
|
About a year ago the support told me, they build a fee structure depending on traded volume.
Why it's not live yet?
Sorry about the delayed response. We have cancelled the fee structure depending on traded volume, and market orders are now fixed at 0.6% and limit orders at 0.3%. Any trader with a volume of more than 100BTC/month may contact us, and we will configure your account to have no fees. We reserve the right to withdraw this benefit at any time. |
|
|
|
|
monbux
Legendary
Offline
Activity: 1736
Merit: 1029
|
|
March 12, 2015, 11:27:27 PM |
|
About a year ago the support told me, they build a fee structure depending on traded volume.
Why it's not live yet?
Sorry about the delayed response. We have cancelled the fee structure depending on traded volume, and market orders are now fixed at 0.6% and limit orders at 0.3%. Any trader with a volume of more than 100BTC/month may contact us, and we will configure your account to have no fees. We reserve the right to withdraw this benefit at any time. Sorry guys, I just got a new modem and honestly it sucks, not working very well. I think its fixed now. Just saying that I haven't really been able to browse bitcointalk for the last 2 days. |
|
|
|
|
|
|
|
ejinte
|
|
March 14, 2015, 10:32:44 AM |
|
Yeah they don't give a shit about their costumers. |
|
|
|
|
byt411
|
|
March 14, 2015, 06:32:48 PM |
|
Yeah they don't give a shit about their costumers. Again, ejinte, that is your own opinion. If you are unsatisfied by our service, please make a thread in the Service Discussion board of this forum, to not clutter up this thread. Erdogan, can you please explain how you came to that conclusion from that article? |
|
|
|
|
monbux
Legendary
Offline
Activity: 1736
Merit: 1029
|
|
March 15, 2015, 02:10:50 PM |
|
Hello Erdogan, How so? Would google be a vehicle to extract money out of the tech bubble as well, then? They are purchasing many startups and small businesses/companies as well. |
|
|
|
|
Erdogan
Legendary
Offline
Activity: 1512
Merit: 1005
|
|
March 15, 2015, 03:45:04 PM |
|
Hello Erdogan, How so? Would google be a vehicle to extract money out of the tech bubble as well, then? They are purchasing many startups and small businesses/companies as well. Bad support: only excuses, never progress. The article: The company is engaged in aquisitions. |
|
|
|
|
|
byt411
|
|
March 15, 2015, 03:55:17 PM |
|
Hello Erdogan, How so? Would google be a vehicle to extract money out of the tech bubble as well, then? They are purchasing many startups and small businesses/companies as well. Bad support: only excuses, never progress. The article: The company is engaged in aquisitions. Well, I would assume that managing to provide the first Bitcoin Debit Card to a huge amount of people, and to launch one of the first Bitcoin ATMs in the world, and to be one of the largest Bitcoin exchange is progress. Our customer support is a lot better than the ones of many other companies. If you feel like we have done badly, at least state why that is the case. |
|
|
|
|
monbux
Legendary
Offline
Activity: 1736
Merit: 1029
|
|
March 16, 2015, 12:41:31 AM |
|
Hello Erdogan, How so? Would google be a vehicle to extract money out of the tech bubble as well, then? They are purchasing many startups and small businesses/companies as well. Bad support: only excuses, never progress. The article: The company is engaged in aquisitions. Hello, As byt441 requested, if you find that our support does not meet your standards, feel free to provide any suggestions! |
|
|
|
|
|
