xingqiaoyin, did u readed what ScryptHasher just said ?
i guess all u like to do around here is troll, nice life u have
So mature for someone who represents a company that does hundreds of thousands of dollars worth of business.
Also if this company was US based it's practices would be illegal.
if u would be in my place, and get all this negativity from people who are not even our customers ....
If I was in your place I'd conduct my business like an actual business. Not a ripoff electronic store.. When a customer of mine makes a deal out of it I actually try to fix the issue not a "f#&! Off" you pay for our mistakes and then ignore them. This is a legit issue and nor you or jack has offered any useful resolution. I already stated I won't pay return shipping because it's not my fault I got sent a broken unit. Also customers previously stated that shipping returns to you guys result in packages being labeled as undeliverable. If you wish to correct this the you should purchase return shipping for the exact same box you sent me. Therefore any issues in Shipping you can't say is my fault. I'll print the slip out and get it shipped ASAP. This resolution will prove to me and all future customers that your company cares about its customers and is willing to work with them. These aren't 100$ gridseeds were talking about I've spent $22,100 on miners from you guys, some people have spent more. This is not an unreasonable request and I assure you people contemplating on spending $10,000+ would be re assured by your ability to overcome simple issues such as this.
First of all, u never even tried to resolved the issue, you never even asked "hey, how can we do this, so both parties to be happy?".
You didnt even wrote me on Skype to ask if there's a way to get compensation, or something, u just wrote on forum that we didnt tried to help, when actually u never asked, u just liked to come here and make drama.
In short...UP YOURS...Next..
Why not offer him something now ?
It will make you look good if his concerns are addressed.
