closed

[crazy_rabbit]

They should at least make a clear statement that there was no hacking and that all the money is safe. There are lots of rumors spreading about that.

+100 I think we are all fine with taking the weekend off, but please let us know the money is safe.

[420]

They should at least make a clear statement that there was no hacking and that all the money is safe. There are lots of rumors spreading about that.

+100 I think we are all fine with taking the weekend off, but please let us know the money is safe.

perhaps not even they know

[TsuyokuNaritai]

They should at least make a clear statement that there was no hacking and that all the money is safe. There are lots of rumors spreading about that.

+100 I think we are all fine with taking the weekend off, but please let us know the money is safe.

perhaps not even they know

Wallets and funds are safe and secure.

https://twitter.com/Vircurex

[Trading]

Thanks for the link.

[Pruden]

At the start of page 7, Kumala, who everyone here assumes is the voice of Vircurex, said that twitter account is a fake. Some of his tweets copied what Kumala has said in this thread, and some, like the "wallets are safe", are exclusive to the twitter account.

Kumala, in this thread, has yet to report on wallet state.

[ninjaboon]

Vircurex is working right now to fix the current problem guys: https://twitter.com/Vircurex/status/320220248513064961

I just saw the tweets. thanks for the updates.

[Remember remember the 5th of November]

Vircurex is working right now to fix the current problem guys: https://twitter.com/Vircurex/status/320220248513064961

I just saw the tweets. thanks for the updates.

At the start of page 7, Kumala, who everyone here assumes is the voice of Vircurex, said that twitter account is a fake. Some of his tweets copied what Kumala has said in this thread, and some, like the "wallets are safe", are exclusive to the twitter account.

Kumala, in this thread, has yet to report on wallet state.

[Pruden]

THE TWEETS ARE FAKE. NO WORD ON WALLETS

Kumala can you verify if that twitter account is real or not?

Not real.

We got word from the service provider, looks like the sudden spike in the past 2 days has blown the gasket, the server hosting provider is asking us to scale the app, i.e. move it to new bigger physical servers.  

Be prepared for a longer downtime this weekend.

[BitcoinAshley]

Still haven't heard anything about the wallets... Kumala, you may think you've confirmed they're safe by simply not saying anything about them, but PLEASE just say something like "Lol calm down guys, the wallets r safe." You haven't said ANYTHING about the wallets yet.....................


Also, I don't know how easy your datacenter provider is to work with, but maybe they'll let you boot up the server again but only allowing functionality for users to log on to 5-10 minutes at a time and withdraw coins from wallets if they need to? It would be nice to get some of my LTC out of there so I can actually do something with it in the next 3 days...

Anywho, aside from not saying a damn thing about the wallets (come on now, really gonna leave us hanging like that?) it seems that you've handled this smoothly and to the best of your abilities, so this will likely not affect my continued use of vircurex :-P

Just... it pains me that nearly all of the major exchanges did not anticipate the ridiculous amounts of volume, and it's only going to get worse unless they start packing on the hardware and bandwidth to account for these spikes. Heck, I know nothing about webservers but I could have told y'alls a month ago that you're going to get hit HARD.

[wtman]

First of all, there should be no such issue as "weekend delay"

You should never work with such a hosting company. Millions worth of transactions are involved in this. This isn't a joke that you choose the cheapest and slowest host which can't put together a new server on the weekend. What a shame! and what's even worse is you think this is no big deal. You don't even clarify the issues on here or elsewhere! Shame!

I wonder what happened to the entrepreneurs of the world? Why isn't there any sound competition to vircurex? Even bitparking is closing down

[Kumala]

I'll be locking his thread so make it easier for everyone to follow the current status.

Short wrap up where we are:
 - Service is not available
 - All the coins are save
 - We have ordered new (larger) hardware to migrate our platform to
 - We have currently no ETA for the new equipment, best estimate is Monday
 - We will ofcourse clear the orderbook when reopening the exchange
 

[Kumala]

We do not have a Twitter account.

[Kumala]

Heads up on some changes coming:

Permanent decisions:
- Discontinuation of stop order functionality
- Solidcoin trading will not be resumed. We will close down Solidcoin support by latest 14th of April. Please withdraw your coins.
- Ixcoin trading will not be resumed. We will close down Ixcoin support by latest 14th of April. Please withdraw your coins.

Temporary restrictions:
- Trading fee reduced to 0.1% until end of April.
- API calls have been disabled for the time being.
- Charts currently only show the last 100 trades. We will reactivate the older hisotry charts after the hardware upgrade is completed.

[Kumala]

We will reopen the trading platform on Sunday around 14:00 GMT. We have made substantial coding changes in the past day and need some more time to test it.

[Kumala]

Site open for trading again.

[237]

Thanks for the quick fix. Great work

[xchrix]

GREAT
when will you open the API again so that the charts at cryptocoincharts.info gets an update?
maybe you can open only the orderbook/trades API??

[BTC-engineer]

Thanks for fixing it so fast.

I've found a little displaying problem.
I use German as the language in the vircurex settings.
Before the reopening the numbers were displayed in the German number format with a comma instead of the point (1,5 for one and a half).
Now the numbers are displayed in some sections of the website in the German format in others in the English format with German settings.
E.g. the "Your balances" section is showing commas and the "BTC - Bitcoin" is sowing points.

Keep up the good work!

[Kumala]

Dear users, our apologies for the wrong language displays, we have had like 36 hours nonstop coding changes, and tons of pressure to get this site up and running again ASAP. Our testing might have overseen the one or other item (e.g. the language issue, its identified and will be fixed soon).  No worries, all coding changes are only related to display information, we have not touched the trading engine, thus any display issue are only of "cosmetic" nature.

[jl2012]

Dear users, our apologies for the wrong language displays, we have had like 36 hours nonstop coding changes, and tons of pressure to get this site up and running again ASAP. Our testing might have overseen the one or other item (e.g. the language issue, its identified and will be fixed soon).  No worries, all coding changes are only related to display information, we have not touched the trading engine, thus any display issue are only of "cosmetic" nature.

When I try to redeem VocheX USD coupon it says "Account disabled. Please contact support." What's going wrong?