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Author Topic: Intersango exchange (formerly Britcoin)  (Read 71009 times)
Boov
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June 15, 2011, 03:43:03 PM
 #301

Hello everyone... I'm new to Britcoin and the forums.
On Monday, I withdrew some money for the first time using Britcoin, I must say the site is great, very easy to use.
But today, it's still "Verifying", and I'm wondering if it's taking longer than it should?
(probably not, but I'm just a bit cautious seeing as this is my first time using the site)
Oh and BTW, with the sort code we're not supposed to use spaces or dashes are we?
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genjix
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June 15, 2011, 03:44:18 PM
 #302

Oh and BTW, with the sort code we're not supposed to use spaces or dashes are we?

Correct.

Funds should arrive tomorrow.
MadduckUK
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June 16, 2011, 08:31:37 AM
 #303

can see in the orderbook trades that should be happening, but everything seems to have stopped.
realnowhereman
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June 16, 2011, 08:42:13 AM
 #304

can see in the orderbook trades that should be happening, but everything seems to have stopped.

... again.

Has britcoin worked continuously for a day since they migrated server?

1AAZ4xBHbiCr96nsZJ8jtPkSzsg1CqhwDa
MadduckUK
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June 16, 2011, 09:11:03 AM
 #305

i cant remember, its been down more than its been up in recent memory though.

Boov
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June 16, 2011, 11:27:55 AM
 #306

The money that I withdrew now has the status "finished", but how long is it until I see it in my online bank account?
I suppose I wait "3-5 working days for payments to pass through clearing"?
Sorry for being so ignorant, but I hardly ever do stuff online  Huh
piggybank
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www.solidi.co - UK GBP P2P Exchange


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June 16, 2011, 09:10:05 PM
 #307

The money that I withdrew now has the status "finished", but how long is it until I see it in my online bank account?
I suppose I wait "3-5 working days for payments to pass through clearing"?
Sorry for being so ignorant, but I hardly ever do stuff online  Huh

Depends, but my payments have usually been within a day, which I am assuming is via the Faster Payments Service.

If your bank is not signed up to this then I am guessing it could be 3+ business days.

Solidi Digital Currency Exchange - https://www.solidi.co - Buy & Sell Bitcoins in GBP in under a minute.
Boov
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June 16, 2011, 09:25:33 PM
 #308

The money that I withdrew now has the status "finished", but how long is it until I see it in my online bank account?
I suppose I wait "3-5 working days for payments to pass through clearing"?
Sorry for being so ignorant, but I hardly ever do stuff online  Huh

Depends, but my payments have usually been within a day, which I am assuming is via the Faster Payments Service.

If your bank is not signed up to this then I am guessing it could be 3+ business days.

Thanks for the reply... patience is much needed with this sort of thing Smiley
Boov
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June 17, 2011, 10:58:01 AM
 #309

Money came through today.
Thanks very much for this great service genjix!
So much easier than mucking about with Mt Gox and Liberty reserve!
MadduckUK
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June 17, 2011, 04:56:19 PM
 #310

have exchanges stopped working again?
Boov
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June 17, 2011, 09:26:31 PM
 #311

Mine took about 5 days.
genjix
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June 19, 2011, 08:09:55 PM
 #312

Due to the recent events at MTGox.com, we at Britcoin have decided to
move our servers to a new location. MTGox suffered an SQL injection
which means access to the site's funds were in the hands of the
malicious hacker. As such, until we see evidence to the contrary, for
security reasons we are assuming that MTGox has none of it's client's
bitcoins. For this reason, we have withdrawn their access to our servers
and the sensitive information on those servers.

While our servers were separate, we were purchasing server space from
MagicalTux, the owner/operator of MTGox. We have already moved all our
customer bitcoins to a wallet which has newly been created and has the
highest measure of security possible. The GBP deposits of course are
still safe in our business bank account as well.

We will put Britcoin up again as soon as possible, but only once we are
confident we have the highest level of security our users deserve.
willphase
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June 19, 2011, 09:42:32 PM
 #313

Due to the recent events at MTGox.com, we at Britcoin have decided to
move our servers to a new location. MTGox suffered an SQL injection
which means access to the site's funds were in the hands of the
malicious hacker. As such, until we see evidence to the contrary, for
security reasons we are assuming that MTGox has none of it's client's
bitcoins. For this reason, we have withdrawn their access to our servers
and the sensitive information on those servers.

While our servers were separate, we were purchasing server space from
MagicalTux, the owner/operator of MTGox. We have already moved all our
customer bitcoins to a wallet which has newly been created and has the
highest measure of security possible. The GBP deposits of course are
still safe in our business bank account as well.

We will put Britcoin up again as soon as possible, but only once we are
confident we have the highest level of security our users deserve.

Thanks for the update. I personally have a lot more faith in an exchange like britcoin which has open sourced its currency exchange platform and accepts openid. I wish you all the best in your investigation.

Will

phantomcircuit
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June 20, 2011, 04:21:17 AM
 #314

I understand that a lot is going on right now and commend you for taking the initiative to switch to a new server BEFORE shit hits the fan, I would just like to know if we can expect much of a delay with transfers and support tickets as a result of what's happened tonight?

Regards.

We're going to do our best to keep our goal (but not always reality) of processing transactions daily.
sonba
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June 20, 2011, 06:46:45 PM
 #315

Does anyone know whether Barclays is a member of the faster payment service? My request (3936) got through on the 16th (requested on 14th) but is still not showing up there.
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June 20, 2011, 07:37:35 PM
 #316

Does anyone know whether Barclays is a member of the faster payment service? My request (3936) got through on the 16th (requested on 14th) but is still not showing up there.

they surely are

-
Teleshot
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June 20, 2011, 10:33:24 PM
 #317

I have also sent through a payment via Barclays on Monday 13th but it is still not in my account. I submitted a ticket but it still has not been resolved. I know you guys are probably busy but if you could look into it for me it would be very much appreciated Smiley

PM me if needed.
dexbot
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June 21, 2011, 01:16:31 AM
 #318

I have also sent through a payment via Barclays on Monday 13th but it is still not in my account. I submitted a ticket but it still has not been resolved. I know you guys are probably busy but if you could look into it for me it would be very much appreciated Smiley

PM me if needed.

I have exactly the same issue for exactly the same day.


I also Have the same issue for the same day but from lloyds.

My support ticket has been responded to as "funds cleared" bu there is still no GBP in my Britcoin account and support have not got back to me when i asked why.

I know its a tumultuous time and busy but could you please let us know whats happening with our funds or return them if need be
genjix
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June 21, 2011, 01:34:17 AM
 #319

I don't know. We sent the funds, and they show up in the bank statements, but people are claiming they haven't been received yet. Give us time to look into this. We called the bank last Thursday, Friday and this morning (Monday) but our relationship manager was always unavailable. They told us they were going to get back to us today by 5 but didn't call back. But tomorrow, I'll try to see what's up. We have a friend on the inside and he said he'll check out our case too.
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June 21, 2011, 10:12:52 AM
 #320

Trying to do anything with British banks is why I'm so interested in Bitcoins to start with... Bit of a racket, if you ask me Wink

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