A more recent example: I lost $20 or $30 in Bittrex due to them blatantly disregarding their own rules of allowing non-KYC withdrawals up to a certain amount. Unlike Cryptsy they're still alive. To me it's a clear-cut violation of a written contract. I don't know if I can put a red flag on them though.
As much as I hated them asking KYC, I do recall receiving warnings about lowering withdrawal limits. Then after a while, they suddenly reduced it to 0 until I sent them an angry looking selfie.
How long have your issues with Poloniex (with your 10 XMR) lasted? Recent months (after Circle-take-over), their supports have been fast
I received a response in 8 hours yesterday.
There was never an issue with support not replying, the issue is
what support replied (multiple times). They continually ignored the fact that I refused to agree with the Terms of service but would provide all KYC ( spelled this out in plain English in multiple emails) and all they did in response was repeat "Do KYC from this link to unlock your account" over and over. The first thing that link did was make you agree to not hold them liable. That is called extortion, waiving my civil rights to sue is harmful and therefor fits the definition. I refused to waive my rights by agreeing to their terms and therefore have my funds held hostage. And yes as others have stated that was after they publicly announced that all funds would be allowed to be withdrawn if a person did not want to do KYC, they reneged on that promise.
How long have your issues with Poloniex (with your 10 XMR) lasted? Recent months (after Circle-take-over), their supports have been fast
I received a response in 8 hours yesterday.
I think it is acceptable with support tickets. I am not sure about average time of responses of all Poloniex support tickets but I guess the pace has been faster and more acceptable after Circle steps in.
KYC on Poloniex, if I remembered correctly, announced officially and Poloniex users were given weeks to finish their KYCs back in early of 2018. Additionally, it mainly implemented by Poloniex because US government requirements, not solely from Poloniex team. The positive thing with their new KYC verification procedure, after that is all users (including new registered users) don't have to wait for weeks or months to increase their level of daily withdrawal limits to $25,000.
We are at a stalemate with them holding my coins as I refuse to do KYC because they will not allow me to do it without agreeing to their "terms and conditions" (which have me agreeing to waive my rights to hold them liable) which I will not do, so my coins are in limbo unless and until I sue them. I tried governmental legal channels to no avail. Goldmann Ballsacks is not going to allow some district attorney to go after one of their subsidiaries. And for such a small amount its not really worth the effort to pursue currently.
You apparently decided to waive your rights to sue them, well I have evidence of them manipulating the margin trading and may one day exercise my rights therefore I will not waive them.
Poloniex users were also given the affirmation that after the grace period, you could still withdraw funds. Just not trade.
Poloniex users were also given the affirmation that the grace period would be x amount of time, right until it suddenly was y amount of time (0).
True
The positive thing about implementing KYC was that every minor, anyone from a 3rd world country no longer had access to their funds, potentially forever.
I'm not sure I agree that was a positive as it gave them the ammo for the shady shit they have pulled since then, like clams from all the wallets that were unclaimed. I had no Idea they even had that shitcoin listed, If I cared I would go back and see if they added it later just so they could pull this move.
*Sorry about the derail guys, I hadn't planned this and it's not like anything can be done in this context as they have no presence that I am aware of on this forum.
** Also I apologize for typo's the last few days as I drenched my keyboard in coffee and have alot of sticky keys ATM (which I've noticed the spell checker seems to like to change words as opposed to fixing spelling).