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Author Topic: BetVIP.com - BetVIPpoker.com - NEW LIVE SOCCER MATCH VIEWER! 100% Dep. Bonus!  (Read 39911 times)
BetVIP (OP)
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February 02, 2015, 09:03:02 AM
 #61

Hi sbrzol,
sorry that you had an issue! Please could you elaborate a bit more as to what the problem is and what exactly was "messed up" so that we can do our best to assist you! we are always looking for ways to improve our user experience and your input would be very helpful. In the mean time, we will investigate your concerns with our IT department.
best regards
The BetVIP Team

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pozmu
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February 04, 2015, 11:00:10 AM
Last edit: February 04, 2015, 12:18:05 PM by pozmu
 #62

My yesterday bet (Bayern - Shalke 2DNB) shows as unsettled, I just lost opportunity to win as I was going to bet over 1,5 HT in Partizan match but I couldn't as I only had 4,25 in my account :/.
BTW why there is minimum stake of 5mbtc requirement? I don't quite understand it, for crazy parlays I always have to use other bookmaker  Sad

Still unsettled, despite using contact form Sad

Code:
BVIP0117286	2015-02-03	Bundesliga	FC BAYERN MÜNCHEN v FC SCHALKE 04	Draw No Bet: FC SCHALKE 04	Single	5.00	18.250000	Unsettled

BetVIP (OP)
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February 04, 2015, 01:34:51 PM
 #63

Hi pozmu,
sorry about that, we will look into it right away! Please could you send me your user ID so that we can investigate?
thanks
The BetVIP Team

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February 04, 2015, 01:43:59 PM
 #64

My yesterday bet (Bayern - Shalke 2DNB) shows as unsettled, I just lost opportunity to win as I was going to bet over 1,5 HT in Partizan match but I couldn't as I only had 4,25 in my account :/.
BTW why there is minimum stake of 5mbtc requirement? I don't quite understand it, for crazy parlays I always have to use other bookmaker  Sad

Still unsettled, despite using contact form Sad

Code:
BVIP0117286	2015-02-03	Bundesliga	FC BAYERN MÜNCHEN v FC SCHALKE 04	Draw No Bet: FC SCHALKE 04	Single	5.00	18.250000	Unsettled

Hi Pozmu,
we have checked you account and all your bets have been settled.
Thanks for getting in touch,
regards
The BetVIP Team

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February 05, 2015, 01:20:34 AM
 #65

I opened an account and asked for my deposit bonus several times and havent recieved a respone, now the site is down.  jeremyhorne@outlook.com please get back to me
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February 05, 2015, 01:54:25 AM
 #66

I opened an account and asked for my deposit bonus several times and havent recieved a respone, now the site is down.  jeremyhorne@outlook.com please get back to me

You just wait until the site good again or keep contact the OP here

Hi!
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February 06, 2015, 09:44:26 PM
 #67

Yesterday it was only a DDOS , today they call it only upgrading

BetVIP (OP)
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February 07, 2015, 11:00:27 AM
 #68

Hi Sbrzol,

We were under DDOS attack which is now resolved thankfully! We thought it would be a great time to upgrade our servers as we were already down. The process is underway and we will be back up in no time and running faster than ever!

Thank you for your patience.

Regards
The BetVIP Team

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February 08, 2015, 04:11:46 PM
 #69

Hi sbrzol,
sorry that you had an issue! Please could you elaborate a bit more as to what the problem is and what exactly was "messed up" so that we can do our best to assist you! we are always looking for ways to improve our user experience and your input would be very helpful. In the mean time, we will investigate your concerns with our IT department.
best regards
The BetVIP Team





Goal spreads totally wrong


HCM Baia Mare -1.5  3.15


HCM Baia Mare -2.5  3.40


Gyori Audi Eto KC -1.5  1.31
this is wrong, it should be   Gyori Audi Eto KC +1.5  1.31


Gyori Audi Eto KC -2.5  1.27
this is wrong, it should be   Gyori Audi Eto KC +2.5  1.27

and so on


if you combine it (as all other bookmaker shows it) , you get totally messed odds
Gyori Audi Eto KC 1.5  1.94       HCM Baia Mare -1.5  3.15
Gyori Audi Eto KC -1.5  1.31       HCM Baia Mare 1.5  1.77





you/users cant decide which one is the good handicap value


and at total spreads put the Over values to the left and Under values to the right  as it usual , not mixed
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February 22, 2015, 09:25:08 PM
Last edit: February 22, 2015, 09:52:59 PM by pelimies
 #70

How long usually takes to get withdraw to own wallet?

From the homepage: INSTANT DEPOSIT, RAPID WITHDRAW

Deposit instantly and withdraw within minutes. No banks, no fuss!



Really do not be in minutes..  Angry

BetVIP (OP)
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February 23, 2015, 08:20:38 AM
 #71

Hi pelimies,

What issues are you experiencing with your withdraws? For security and fraud reasons we will randomly check a quality control amount of withdraws. Please let me know if you have not been able to withdraw as yet and we will correct this.

Regards
The BetVIP Team

sbrzol
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February 28, 2015, 07:56:29 PM
 #72

Do not deposit to betvip

I think betvip is insolvent , your deposits never will be credited to you account and  your withdrawals never will be processed


i am not a noob, as you can see in my history,  bitcoinlivebets was the first bitcoin book that steal 30 BTC from me with a fake bet, they of course disappeared some months later as i predicted

On their deposit page :


"Please send a confirmation email to support@betvip.com with your transaction details as we are experiencing temporary deposit delays and we will instantly credit your account. "   


read the story from the bottom , 
they did not reply to my last 2 emails, in which i gave them the correct btc amount and asked them to send back my deposit , that was 4 and 6 hours ago



Hi,

Send back ASAP my 1st deposit 1 BTC  to this address :  XXX that is still not credited to my account but more than 1-3 hours left (which is only a database set value, that should take only 1-5 minutes)

if i do not get it within  1 hour  i will write into your bitcointalkorg topic and other forums that you  are inslovent

have a nide day

all necesserley info see below

XYZ


-------- Továbbított üzenet --------
Tárgy:    Re: deposit
Dátum:    Sat, 28 Feb 2015 14:43:46 +0100

Címzett:    support@betvip.com


Of course you can check it by yourself

Hash
    XXX

1 BTC

https://blockchain.info/tx/XXX

i hope there is not exists other question that you can delay my deposit more time

2015.02.28. 14:34 keltezéssel, support@betvip.com írta:
> Please could you confirm your deposit amount as previously requested?
>
> Kind regards,
> Robert
>
>     -------- Original Message --------
>     Subject: Re: deposit

>     Date: Sat, February 28, 2015 2:56 pm
>     To: support@betvip.com
>
>     You cant find the user by its deposit address ?   
>
>     my registered email:  XXX , but i dont want to share my name with you
>
>     i can help you with this sql snippet , i hope you find it useful
>
>     select  account from database where depositaddress = XXX
>
>
>
>
>
>     2015.02.28. 13:30 keltezéssel, support@betvip.com írta:
>>     Dear Sir,
>>
>>     Apologies for this but we cant track which account is your so we can credit you. Please could you confirm the email address that you registered with as well as your deposit amount.
>>
>>     Kind regards,
>>     Robert
>>
>>         -------- Original Message --------
>>         Subject: deposit
>>         From:
>>         Date: Sat, February 28, 2015 2:06 pm
>>         To: support@betVIP.com
>>
>>         Hi,
>>           
>>         deposit address: XXXX
>>
>>
>>         Hash
>>             YYYY
>>
>>
>>         how long will it take to fix this deposit issue ?    this is my 1st deposit and it is very strange issue  , or you want to only know your customers name (from the email sender) ?
>>
>>         Since when customers have to send email to get their deposits ?
>>
>>         if you do not credit my account within 10 minutes from this email, i think i have to write about this issue into bitcointalkorg forum
>>
>>
>>         XYZ
>>
>>



BetVIP (OP)
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March 01, 2015, 08:31:16 AM
 #73

Hi Sbrzol,

This is not the case at all. Our customer services have been in contact with you and have credited your account which has been confirmed. We are a fully registered company so we would not be able to just steal you BTC, there would be legal repercussion.

We can assure you that we have credited your account and that the wallet functionality will be restored to normal in the next few days. Please bear with us in this time, we will credit any amount you deposit if you send us confirmation and we will process any withdraw amount if you request this from us.

Regards
The BetVIP Team

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March 02, 2015, 10:32:22 PM
Last edit: March 02, 2015, 10:59:54 PM by pelimies
 #74

Now the deposits are then impossible and the bets is missed . Miserable .. Sad

This was big loss and surely last visit in BetVIP...

People play in directbet.eu and you don't have these problems!

Professional sportsbook .. bullshit  Roll Eyes

Kiertäkää suomalaiset helvetin kaukaa tää lafka!!!

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March 03, 2015, 04:22:47 AM
Last edit: March 03, 2015, 04:34:46 AM by pelimies
 #75

It is still my deposit does not appear in my account.  Huh I made messages to your support but no answer. Is the silence like "I've been Goxed.."

Is the other had problems? Hope not...  Roll Eyes

BetVIP (OP)
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March 03, 2015, 07:21:58 AM
 #76

Hi Pelimies,

Please could you email me at support@betvip.com with your deposit amount and confirmation hash? I will credit you asap. Apologies for the delay, I will send a request to our development team to see what the issue was.

Regards,
BetVIP

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March 08, 2015, 11:12:26 PM
 #77

Hi Sbrzol,

This is not the case at all. Our customer services have been in contact with you and have credited your account which has been confirmed. We are a fully registered company so we would not be able to just steal you BTC, there would be legal repercussion.

We can assure you that we have credited your account and that the wallet functionality will be restored to normal in the next few days. Please bear with us in this time, we will credit any amount you deposit if you send us confirmation and we will process any withdraw amount if you request this from us.

Regards
The BetVIP Team


"We are a fully registered company so we would not be able to just steal you BTC, there would be legal repercussion."

I have no opinion on the issue between Sbrzol and BetVIP, haven't been following it.

But I would like to point out to all reading this that numerous fiat sportsbook which have run off with customers money that was deposited there were also "fully registered" companies.

This includes the fiasco that was Aces Gold.

It's possible that EVERY book that has folded and not reimbursed customers was "fully registered".
Thus far, in every case, this has had no effect whatsoever on protecting customers.

In the absence of other evidence, there is no reason to believe that this full registration will have any effect on protecting customers in this case as well.


If BetVIP can obtain a communication from the government that has "fully registered" them, assuring customers that the Government of XXX is taking full responsibility for all customer deposits in the event of bankruptcy, closure, abandonment, etc. of BetVIP, and that Government will personally reimburse all customers within x amount of time in the event of such a failure, that would have some meaning.

Unfortunately, I'm sure no such statement will be forthcoming.
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March 08, 2015, 11:22:52 PM
 #78

sbrzol - "I think betvip is insolvent , your deposits never will be credited to you account and  your withdrawals never will be processed"

I have no opinion on this, haven't been following closely.

But I would like to state that I made a bet today that paid 19-1 (+2000).
The max bet I was allowed - with no rebet - was 0.05263 btc/ 52.63 mBTC, or ~ $14.47 USD, and would pay if it won ~ $274.93

This is truly micro limits.

To me it's a red flag if a company's risk limits are so small.
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March 12, 2015, 02:48:23 PM
 #79

Betvip got the moderators to put my betvip topic to  Scam Accusations, so now i have to share that post in here too, so perhaps nobody will miss out it

https://bitcointalk.org/index.php?topic=972053.msg10749619#msg10749619
BetVIP (OP)
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March 12, 2015, 02:54:04 PM
 #80

Hi all

Unfortunately some members of these forums like to complain a lot. Their only goal is to make life difficult for honest businesses. We do everything we can to accommodate our users and we are thankful for every one of you!  Smiley

The moderators decided of their own accord that the allegations made by Sbrzol were scam accusations. We are not insolvent and are not a scam site as he claims.

Sbrzol, please feel free to use another site if you do not like BetVIP, its that easy.  Smiley Have a wonderful day!

Regards
BetVIP

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