BetVIP (OP)
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April 20, 2015, 07:10:42 AM |
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very happy that found this place, feels like heaven Thanks Moonbind! Don`t forget to tell your friends! Regards Jessica
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Itsmylife
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April 20, 2015, 09:35:45 AM |
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Hi jessica! I have made a withdrawal for 3 hours. When will my payment be sent?
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BetVIP (OP)
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April 20, 2015, 09:53:05 AM |
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Hi jessica! I have made a withdrawal for 3 hours. When will my payment be sent?
Hi there, Please can you PM me your account details for BetVIP so that I can check on your withdrawal? Regards Jessica
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Itsmylife
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April 20, 2015, 10:19:39 AM |
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Hi jessica! I have made a withdrawal for 3 hours. When will my payment be sent?
Hi there, Please can you PM me your account details for BetVIP so that I can check on your withdrawal? Regards Jessica Jess, i have sent you a message. Please check out
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BetVIP (OP)
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April 20, 2015, 10:31:17 AM |
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Hi jessica! I have made a withdrawal for 3 hours. When will my payment be sent?
Hi there, Please can you PM me your account details for BetVIP so that I can check on your withdrawal? Regards Jessica Jess, i have sent you a message. Please check out Hi there, Your withdrawal is being processed, you will have it shortly. Apologies for the delay. Regards Jessica
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Itsmylife
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April 20, 2015, 10:32:50 AM |
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Hi jessica! I have made a withdrawal for 3 hours. When will my payment be sent?
Hi there, Please can you PM me your account details for BetVIP so that I can check on your withdrawal? Regards Jessica Jess, i have sent you a message. Please check out Hi there, Your withdrawal is being processed, you will have it shortly. Apologies for the delay. Regards Jessica Wow it's awesome fast. Thank you so much Jess
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dHe_zHiq
Member
Offline
Activity: 112
Merit: 10
I'm Just Try
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April 20, 2015, 10:38:04 AM |
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are available all leagues in europe?
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Itsmylife
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April 20, 2015, 10:42:09 AM |
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are available all leagues in europe?
i dont think they have all languages, English's the most popular
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BetVIP (OP)
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April 20, 2015, 10:48:44 AM |
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are available all leagues in europe?
Hi there, We have a massive selection of leagues available in europe, but not all. If you go to your account on BetVIP, on the left hand side you can select the sport and league you wish to bet on. Regards Jessica
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Tlee88
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April 21, 2015, 07:34:37 AM |
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site was down I have a tip but can not bet, so sad
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BetVIP (OP)
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April 21, 2015, 07:42:17 AM |
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site was down I have a tip but can not bet, so sad Hi Tlee, Not to worry, we were just doing routine maintenance for 15 minutes. The site is back up again already! Regards Jessica
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Mewtwo
Full Member
Offline
Activity: 238
Merit: 100
ROAD TO HEAVEN...
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April 21, 2015, 02:15:54 PM |
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Please tell me how long the winnings will be paid ? I have a bet "win" which the game ended 3 hours ago but it still "Unsettled" while my bet "lose" is updated quickly almost "instantly"? What is BetVIP problem ? why is there such a state ? Could you please to give me the link to "FAQ" for this terms. BetVIP have no enough staff or any reason ? I looking forward more information about this from you ! Thank you !
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BetVIP (OP)
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April 21, 2015, 02:22:50 PM |
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Please tell me how long the winnings will be paid ? I have a bet "win" which the game ended 3 hours ago but it still "Unsettled" while my bet "lose" is updated quickly almost "instantly"? What is BetVIP problem ? why is there such a state ? Could you please to give me the link to "FAQ" for this terms. BetVIP have no enough staff or any reason ? I looking forward more information about this from you ! Thank you !
All grading is done instantly - this is not a manual process. It should be instant whether it is a win or loss and we have not been aware of any problem like this in the past. Could you please send a PM with your specific bet slip number so that we can look into this for you? Kind regards, Jessica
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Mewtwo
Full Member
Offline
Activity: 238
Merit: 100
ROAD TO HEAVEN...
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April 21, 2015, 02:50:54 PM |
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Please tell me how long the winnings will be paid ? I have a bet "win" which the game ended 3 hours ago but it still "Unsettled" while my bet "lose" is updated quickly almost "instantly"? What is BetVIP problem ? why is there such a state ? Could you please to give me the link to "FAQ" for this terms. BetVIP have no enough staff or any reason ? I looking forward more information about this from you ! Thank you !
All grading is done instantly - this is not a manual process. It should be instant whether it is a win or loss and we have not been aware of any problem like this in the past. Could you please send a PM with your specific bet slip number so that we can look into this for you? Kind regards, Jessica Hi, I just have checked it again. Now it has been updated "WON" . But I won't agree with you if you say that it should be instant, not a manual processI unfortunately do not capture the screen for half an hour ago, it was still in a state of "Unsettled" while the match ended ago than 3 hours . If you don't believe what i say you can check Anyway, thanks for your great support !
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BetVIP (OP)
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April 21, 2015, 02:53:36 PM |
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Please tell me how long the winnings will be paid ? I have a bet "win" which the game ended 3 hours ago but it still "Unsettled" while my bet "lose" is updated quickly almost "instantly"? What is BetVIP problem ? why is there such a state ? Could you please to give me the link to "FAQ" for this terms. BetVIP have no enough staff or any reason ? I looking forward more information about this from you ! Thank you !
All grading is done instantly - this is not a manual process. It should be instant whether it is a win or loss and we have not been aware of any problem like this in the past. Could you please send a PM with your specific bet slip number so that we can look into this for you? Kind regards, Jessica Hi, I just have checked it again. Now it has been updated "WON" . But I won't agree with you if you say that it should be instant, not a manual processI unfortunately do not capture the screen for half an hour ago, it was still in a state of "Unsettled" while the match ended ago than 3 hours . If you don't believe what i say you can check Anyway, thanks for your great support ! Hi Mewtwo, Glad the problem has been solved. Apologies about the delay and if it happens again in future please send a PM or email support@betvip.com so we can find out why. The grading process is automated and it should be resolved immediately after the game ends, Kind regards, Jessica
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Mewtwo
Full Member
Offline
Activity: 238
Merit: 100
ROAD TO HEAVEN...
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April 21, 2015, 03:04:07 PM |
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Please tell me how long the winnings will be paid ? I have a bet "win" which the game ended 3 hours ago but it still "Unsettled" while my bet "lose" is updated quickly almost "instantly"? What is BetVIP problem ? why is there such a state ? Could you please to give me the link to "FAQ" for this terms. BetVIP have no enough staff or any reason ? I looking forward more information about this from you ! Thank you !
All grading is done instantly - this is not a manual process. It should be instant whether it is a win or loss and we have not been aware of any problem like this in the past. Could you please send a PM with your specific bet slip number so that we can look into this for you? Kind regards, Jessica Hi, I just have checked it again. Now it has been updated "WON" . But I won't agree with you if you say that it should be instant, not a manual processI unfortunately do not capture the screen for half an hour ago, it was still in a state of "Unsettled" while the match ended ago than 3 hours . If you don't believe what i say you can check Anyway, thanks for your great support ! Hi Mewtwo, Glad the problem has been solved. Apologies about the delay and if it happens again in future please send a PM or email support@betvip.com so we can find out why. The grading process is automated and it should be resolved immediately after the game ends, Kind regards, Jessica Hi BetVIP, I have visited this thread many times. I know you're a great supporter here, you're very enthusiastic and friendly supporter. I appreciate you. But Customer Services or " support@betvip.com" is not like you. They lack the friendliness and enthusiasm necessary. If you are also one of the managers of BetVIP , I think you should re-train this team. I think so. Sincerely thanks Jessica !
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shulio
Legendary
Offline
Activity: 1540
Merit: 1016
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April 21, 2015, 03:05:37 PM |
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betvip, any particular reason of why are you dropping the daily freerolls into 0.05 btc instead of 0.1 btc? sad to see you lowered the amount of the daily freerolls but the good thing is you finally make a reasonable rules for the daily cash game tournament, so we wont have some person doing allin-rebuy tricks anymore
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BetVIP (OP)
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April 21, 2015, 03:14:11 PM |
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betvip, any particular reason of why are you dropping the daily freerolls into 0.05 btc instead of 0.1 btc? sad to see you lowered the amount of the daily freerolls but the good thing is you finally make a reasonable rules for the daily cash game tournament, so we wont have some person doing allin-rebuy tricks anymore We're going to create tournaments more often and increase the cash game point tournament values - we want more people to play on the cash game tables and we feel like this is a good way to get them going, Kind regards, Jessica
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shanem
Legendary
Offline
Activity: 1344
Merit: 1000
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April 21, 2015, 03:19:00 PM |
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I found a bug when betting live sports at your site. There will be times when all your events are suspended. Can you fix this problem as it makes it difficult for people to bet?
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Mewtwo
Full Member
Offline
Activity: 238
Merit: 100
ROAD TO HEAVEN...
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April 21, 2015, 03:25:34 PM |
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Please tell me how long the winnings will be paid ? I have a bet "win" which the game ended 3 hours ago but it still "Unsettled" while my bet "lose" is updated quickly almost "instantly"? What is BetVIP problem ? why is there such a state ? Could you please to give me the link to "FAQ" for this terms. BetVIP have no enough staff or any reason ? I looking forward more information about this from you ! Thank you !
All grading is done instantly - this is not a manual process. It should be instant whether it is a win or loss and we have not been aware of any problem like this in the past. Could you please send a PM with your specific bet slip number so that we can look into this for you? Kind regards, Jessica As I said above. I won't agree with you if you say that "instantly" And here is the proof of it. I am sorry . I really want to post it here (not PM). That is the best way for BetVIP to change for the better You can check it again and please fix it ! Sincerely thanks Jessica !
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