🐉 CoinDragon.com 🐉- Closing down. Last day for withdrawals 17/1-2022

[pacman7331]

Hi Guys,

The casino is a scam, be careful! Please read below

I am new here, but I like casino games, so I when I heard about coindragon from a friend, I could not resist to try.

The offer sounds goods, you get 100% of the winnings and get 30% cash back on your losses.

In my case, I deposited crypto, played one game (one flip), which I had won and tried to withdraw. Aaaand here comes the problem. The withdrawal did not work, so I contacted customer support, which redirected me to admin and after two email exchanges with admin, my account was closed with an excuse that I violet their T&C, which I have no idea how could I do so.. and of course, providing no proof (I did not even ask, because there cannot be any).

The site looks sketchy from the looks of it, but 30% rake back was a good payoff for the risk, that’s why I tried, but unfortunately got burnt.

Have all the print screens talking to customer support and getting two emails from the admin to serve as a proof.

Save you coins, go somewhere else.
Best

Mate, did you create this new account to make a fake claim against a growing gambling platform? As you have no proof, so your claim is invalid. I am new in gambling section, so, I tried Coindragon platform and it worked perfectly for a newbie like me. Everything going smoothly! If you have any issue you can reach to the admins of Coindragin as they are enough responsive!

[leea-1334]

I registered and it seem OK. How about a small giveaway within the forum? At least 5k - 10k satoshi just to check your site and provability. And when you're going to add your referral program?

I don't think that will be a good idea rather it will create a spam burst giveaway! Referral idea seems good and it's very common. Right now I see Coindragon is doing a signature campaign, they did the best decision to promote the platform widely!

Just be careful with giveaways if they are altcoins. It is illegal in this forum to do that as a few people innocently found out. You can actually give it away in bitcoin though, and I would also agree, spam burst is not sustainable. Keep it simple, sustainable campaign with good referral.

[Canada_1969]

To clarify the situation and show print screen of discussion with customer support and admin.

1.   I deposited coins
2.   Played one game and won
3.   Tried to withdraw coins -> did not work
4.   Contacted customer support (please see print screen)
5.   Was told that my account is under investigation and that I need to contact admin (please see print screen)
6.   Contacted admin (see print screen)
7.   Received three replies (see print screen)
8.   In the end was told that I violated their T&C and my account was closed and my coins were confiscated without any real justification, proof or any further communication. Just some guy there decided to close my account and confiscate coins so he did it.
9.   End of story

This whole think is more for you, I will not play there anymore, maybe it is good 90%, but was definitely not good for me with as they confiscated my crypto without any real explanation.

P.S. How can i upload pictures? I can not see option how can i do so..
P.S 2. Please excuse my last email, I was quite angry..

@coindragon team: my account name was: maple12 and as for the proof of register, there is none other than the printscreens as you deleted my account
 

[xvids]

To clarify the situation and show print screen of discussion with customer support and admin.

1.   I deposited coins
2.   Played one game and won
3.   Tried to withdraw coins -> did not work
4.   Contacted customer support (please see print screen)
5.   Was told that my account is under investigation and that I need to contact admin (please see print screen)
6.   Contacted admin (see print screen)
7.   Received three replies (see print screen)
8.   In the end was told that I violated their T&C and my account was closed and my coins were confiscated without any real justification, proof or any further communication. Just some guy there decided to close my account and confiscate coins so he did it.
9.   End of story

This whole think is more for you, I will not play there anymore, maybe it is good 90%, but was definitely not good for me with as they confiscated my crypto without any real explanation.

P.S. How can i upload pictures? I can not see option how can i do so..
P.S 2. Please excuse my last email, I was quite angry..

@coindragon team: my account name was: maple12 and as for the proof of register, there is none other than the printscreens as you deleted my account
 

You could use any website image uploader like imgbb.
And since you have posted your account name I think the team could look into it and fixed this ASAP.

[Ailurophile]

To clarify the situation and show print screen of discussion with customer support and admin.

1.   I deposited coins
2.   Played one game and won
3.   Tried to withdraw coins -> did not work
4.   Contacted customer support (please see print screen)
5.   Was told that my account is under investigation and that I need to contact admin (please see print screen)
6.   Contacted admin (see print screen)
7.   Received three replies (see print screen)
8.   In the end was told that I violated their T&C and my account was closed and my coins were confiscated without any real justification, proof or any further communication. Just some guy there decided to close my account and confiscate coins so he did it.
9.   End of story

This whole think is more for you, I will not play there anymore, maybe it is good 90%, but was definitely not good for me with as they confiscated my crypto without any real explanation.

P.S. How can i upload pictures? I can not see option how can i do so..
P.S 2. Please excuse my last email, I was quite angry..

@coindragon team: my account name was: maple12 and as for the proof of register, there is none other than the printscreens as you deleted my account
 

Well I hope that you could get back your coins and that they would care to tell us what rule did you violate.
But you still haven't given out a solid proof of your accusation because you still haven't uploaded any print screen that you mention.

[CoinDragon.com]

To clarify the situation and show print screen of discussion with customer support and admin.

1.   I deposited coins
2.   Played one game and won
3.   Tried to withdraw coins -> did not work
4.   Contacted customer support (please see print screen)
5.   Was told that my account is under investigation and that I need to contact admin (please see print screen)
6.   Contacted admin (see print screen)
7.   Received three replies (see print screen)
8.   In the end was told that I violated their T&C and my account was closed and my coins were confiscated without any real justification, proof or any further communication. Just some guy there decided to close my account and confiscate coins so he did it.
9.   End of story

This whole think is more for you, I will not play there anymore, maybe it is good 90%, but was definitely not good for me with as they confiscated my crypto without any real explanation.

P.S. How can i upload pictures? I can not see option how can i do so..
P.S 2. Please excuse my last email, I was quite angry..

@coindragon team: my account name was: maple12 and as for the proof of register, there is none other than the printscreens as you deleted my account
 

All your accounts at CoinDragon have been closed in accordance with T&C:s 3.5 due to fraud and exploit attempts involving many alts.
 
3.5.   You are allowed to have only one Account. If you attempt to open more than one Account, all of your Accounts may be blocked, suspended or closed and any cryptocurrencies credited to your Account/s may be frozen and returned or confiscated depending on the outcome of our investigation.

https://coindragon.com/info/terms-and-conditionshttps://coindragon.com/info/terms-and-conditions

The accounts were flagged early by our fraud detection system and immediate action was taken.
After thorough investigation enough evidence was collected to conclude attempt of fraud and exploit of our services and hence all accounts were closed.
The user account maple12 was informed.

[jspielberg]

To clarify the situation and show print screen of discussion with customer support and admin.

1.   I deposited coins
2.   Played one game and won
3.   Tried to withdraw coins -> did not work
4.   Contacted customer support (please see print screen)
5.   Was told that my account is under investigation and that I need to contact admin (please see print screen)
6.   Contacted admin (see print screen)
7.   Received three replies (see print screen)
8.   In the end was told that I violated their T&C and my account was closed and my coins were confiscated without any real justification, proof or any further communication. Just some guy there decided to close my account and confiscate coins so he did it.
9.   End of story

This whole think is more for you, I will not play there anymore, maybe it is good 90%, but was definitely not good for me with as they confiscated my crypto without any real explanation.

P.S. How can i upload pictures? I can not see option how can i do so..
P.S 2. Please excuse my last email, I was quite angry..

@coindragon team: my account name was: maple12 and as for the proof of register, there is none other than the printscreens as you deleted my account
 

All your accounts at CoinDragon have been closed in accordance with T&C:s 3.5.
 
3.5.   You are allowed to have only one Account. If you attempt to open more than one Account, all of your Accounts may be blocked, suspended or closed and any cryptocurrencies credited to your Account/s may be frozen and returned or confiscated depending on the outcome of our investigation.

https://coindragon.com/info/terms-and-conditionshttps://coindragon.com/info/terms-and-conditions

The accounts were flagged early by our fraud detection system and immediate action was taken.
After thorough investigation enough evidence was collected to conclude violations of the terms and conditions and all involved accounts were closed.
The user account maple12 was informed.

Hold on, so you're saying you suspect this guy had multiple accounts, and that gives you the right to confiscate all his money without any further discussion?

Are you absolutely insane?

[CoinDragon.com]

To clarify the situation and show print screen of discussion with customer support and admin.

1.   I deposited coins
2.   Played one game and won
3.   Tried to withdraw coins -> did not work
4.   Contacted customer support (please see print screen)
5.   Was told that my account is under investigation and that I need to contact admin (please see print screen)
6.   Contacted admin (see print screen)
7.   Received three replies (see print screen)
8.   In the end was told that I violated their T&C and my account was closed and my coins were confiscated without any real justification, proof or any further communication. Just some guy there decided to close my account and confiscate coins so he did it.
9.   End of story

This whole think is more for you, I will not play there anymore, maybe it is good 90%, but was definitely not good for me with as they confiscated my crypto without any real explanation.

P.S. How can i upload pictures? I can not see option how can i do so..
P.S 2. Please excuse my last email, I was quite angry..

@coindragon team: my account name was: maple12 and as for the proof of register, there is none other than the printscreens as you deleted my account
 

All your accounts at CoinDragon have been closed in accordance with T&C:s 3.5.
 
3.5.   You are allowed to have only one Account. If you attempt to open more than one Account, all of your Accounts may be blocked, suspended or closed and any cryptocurrencies credited to your Account/s may be frozen and returned or confiscated depending on the outcome of our investigation.

https://coindragon.com/info/terms-and-conditionshttps://coindragon.com/info/terms-and-conditions

The accounts were flagged early by our fraud detection system and immediate action was taken.
After thorough investigation enough evidence was collected to conclude violations of the terms and conditions and all involved accounts were closed.
The user account maple12 was informed.

Hold on, so you're saying you suspect this guy had multiple accounts, and that gives you the right to confiscate all his money without any further discussion?

Are you absolutely insane?

The user created many alts in order to abuse and exploit our services and attempt to fraud us.
We have ample proof of this but as I'm sure the community understands we will not post it in this thread.
If Canada_1969 would like to pursue this matter we'd be very happy to cooperate in the investigation if handled by an independent party such as askgamblers.

I will update the original message to be clearer that it is a matter of abuse and fraud.

[jspielberg]

To clarify the situation and show print screen of discussion with customer support and admin.

1.   I deposited coins
2.   Played one game and won
3.   Tried to withdraw coins -> did not work
4.   Contacted customer support (please see print screen)
5.   Was told that my account is under investigation and that I need to contact admin (please see print screen)
6.   Contacted admin (see print screen)
7.   Received three replies (see print screen)
8.   In the end was told that I violated their T&C and my account was closed and my coins were confiscated without any real justification, proof or any further communication. Just some guy there decided to close my account and confiscate coins so he did it.
9.   End of story

This whole think is more for you, I will not play there anymore, maybe it is good 90%, but was definitely not good for me with as they confiscated my crypto without any real explanation.

P.S. How can i upload pictures? I can not see option how can i do so..
P.S 2. Please excuse my last email, I was quite angry..

@coindragon team: my account name was: maple12 and as for the proof of register, there is none other than the printscreens as you deleted my account
 

All your accounts at CoinDragon have been closed in accordance with T&C:s 3.5.
 
3.5.   You are allowed to have only one Account. If you attempt to open more than one Account, all of your Accounts may be blocked, suspended or closed and any cryptocurrencies credited to your Account/s may be frozen and returned or confiscated depending on the outcome of our investigation.

https://coindragon.com/info/terms-and-conditionshttps://coindragon.com/info/terms-and-conditions

The accounts were flagged early by our fraud detection system and immediate action was taken.
After thorough investigation enough evidence was collected to conclude violations of the terms and conditions and all involved accounts were closed.
The user account maple12 was informed.

Hold on, so you're saying you suspect this guy had multiple accounts, and that gives you the right to confiscate all his money without any further discussion?

Are you absolutely insane?

The user created many alts in order to abuse and exploit our services and attempt to fraud us.
We have ample proof of this but as I'm sure the community understands we will not post it in this thread.
If Canada_1969 would like to pursue this matter we'd be very happy to cooperate in the investigation if handled by an independent party such as askgamblers.

I will update the original message to be clearer that it is a matter of abuse and fraud.

Even if this were true, you have no right to keep his deposit. Really shameful behavior, new users should read this thread and think long and hard before depositing here.

[stomachgrowls]

The user created many alts in order to abuse and exploit our services and attempt to fraud us.
We have ample proof of this but as I'm sure the community understands we will not post it in this thread.
If Canada_1969 would like to pursue this matter we'd be very happy to cooperate in the investigation if handled by an independent party such as askgamblers.

I will update the original message to be clearer that it is a matter of abuse and fraud.

What exploit you do talk that the said user had committed? You should at least elaborate into the public by means of transparency.

This is my first time on hearing on confiscating its users money since it do have multiple accounts which isnt really a strong reason for you to do such act.

You should at least consider to block those alt accounts and ask him on what would be the account would be he using.This action is quite shady imho.

[hui]

Let's see what we have here:

• A 2 month old casino with no previous track record of scamming anyone
• Someone with a brand new profile claiming to innocently getting his withdraw refused while refusing to provide proper evidence or opening a scam accusation thread
• The casino admin giving some clues as to what might have happened and offering to settle the dispute with an independent third party while protecting the players privacy
• Some people jumping in to say this would be shady behaviour

Is it only me or does it look a tiny bit like the fingers are pointed in the wrong direction (if this is not some weird plot)?

[Canada_1969]

Please see the prints I was able to make.

https://ibb.co/bBFSSDR
https://ibb.co/stPxQhm
https://ibb.co/VBxVj7G
https://ibb.co/NrgcTvY
https://ibb.co/xYrskH3
https://ibb.co/Ny4hNDk

There must be a misunderstanding on your part of me having multiple accounts.

I asked you via email to share with me the finding of your investigation, which you have not done yet. You just arbitrarily closed my account and confiscated crypto. Again, please share with me findings of your investigation to my email address.

Again, please excuse my last email, I was quite unhappy as you can imagine.

Just FYI. Fraud and abuse are illegal activities, such as faking IDs or printing money on printer at home. Violating rules of a game is not an illegal activity

[xvids]

Just FYI. Fraud and abuse are illegal activities, such as faking IDs or printing money on printer at home. Violating rules of a game is not an illegal activity

Base on your print screens they have provided an answer on which T&C you have violated.
And this reasoning of yours is way too funny for me.
You are telling us that it is okay to violate the rules of a game and it wouldn't count as illegal activity?
You are talking about gambling here not just a silly ordinary game it is their business they are putting up some investment to run it.

[noorman0]

Even if this were true, you have no right to keep his deposit.

But it's already written in the T&C at the moment (I don't know if this confiscation policy was made since it was added recently).

Someone with a brand new profile claiming to innocently getting his withdraw refused while refusing to provide proper evidence or opening a scam accusation thread

The account cannot be accessed because it has been locked so the accused can't provide evidence that strongly supports. If it follows the procedure, the accuser should provide evidences first that this account is alt, so the accused will make a defense. While the investigation is still underway (which in my opinion is rather long for one case) since March 28 last (based on screen capture).

[stomachgrowls]

Even if this were true, you have no right to keep his deposit.

But it's already written in the T&C at the moment (I don't know if this confiscation policy was made since it was added recently).

Thats the thing if its been altered before the incident happen.

Does it really count if those alts havent been used and just focus on the last account he had made? unless if theres abuse that had been spotted then
its understandable on such lockdown.

[bhabygrim]

Even if this were true, you have no right to keep his deposit.

But it's already written in the T&C at the moment (I don't know if this confiscation policy was made since it was added recently).

Thats the thing if its been altered before the incident happen.

Does it really count if those alts havent been used and just focus on the last account he had made? unless if theres abuse that had been spotted then
its understandable on such lockdown.

I think the fact that having plenty of account is against their rules then each and every player should respect it because they agreed to the T&C when they sign up on the site.
This is why we need to read the T&C of every site that we use and understand it clearly to avoid having an issue.
And it shows that the T&C are made on March 16 2020 the issue was recently and here is the T&C that he violated.
3.5.   You are allowed to have only one Account. If you attempt to open more than one Account, all of your Accounts may be blocked, suspended or closed and any cryptocurrencies credited to your Account/s may be frozen and returned or confiscated depending on the outcome of our investigation.
And they could return it to the player depending on the outcome so I think there is still a chance that the money could be returned to the owner.

[Quidat]

Even if this were true, you have no right to keep his deposit.

But it's already written in the T&C at the moment (I don't know if this confiscation policy was made since it was added recently).

Thats the thing if its been altered before the incident happen.

Does it really count if those alts havent been used and just focus on the last account he had made? unless if theres abuse that had been spotted then
its understandable on such lockdown.

I think the fact that having plenty of account is against their rules then each and every player should respect it because they agreed to the T&C when they sign up on the site.
This is why we need to read the T&C of every site that we use and understand it clearly to avoid having an issue.
And it shows that the T&C are made on March 16 2020 the issue was recently and here is the T&C that he violated.
3.5.   You are allowed to have only one Account. If you attempt to open more than one Account, all of your Accounts may be blocked, suspended or closed and any cryptocurrencies credited to your Account/s may be frozen and returned or confiscated depending on the outcome of our investigation.
And they could return it to the player depending on the outcome so I think there is still a chance that the money could be returned to the owner.

Violation is a violation and the site does really have the right to hold the funds and you are right that it is really important to read up first sites terms and condition before tending to make any actions.
I highly believe that most sites nowadays do really have that kind of rule towards multi-accounting.If that person above had committed such violation then theres no other choice but to take this as a lesson learn for him.

[TravelMug]

[.. snip..]

I suggest you open a thread in this board, Scam Accusations. That is the proper board, instead of derailing their thread here.

Just be sure to follow the format when you open the thread. One advantage is that many users, who have experienced or have seen this kind of accusations can give their thoughts and to weigh-in all evidences.

I'm not taking sides here, but it looks like you have a weak case. You admitted that "Violating rules of a game is not an illegal activity", which to me is very shady to begin with.

[CoinDragon.com]

[..snip..]

Just FYI. Fraud and abuse are illegal activities, such as faking IDs or printing money on printer at home. Violating rules of a game is not an illegal activity

Violating the rules is very much against the T&Cs and that is what you've done using multiple accounts trying to fraud and exploit our service.

[..snip..]

Violation is a violation and the site does really have the right to hold the funds and you are right that it is really important to read up first sites terms and condition before tending to make any actions.
I highly believe that most sites nowadays do really have that kind of rule towards multi-accounting.If that person above had committed such violation then theres no other choice but to take this as a lesson learn for him.

You are absolutely right, and I'd like to take this opportunity to state once more that it's not only due to multiple accounts that the user was blocked but the fact that the user was using these to try to exploit and fraud us.

[.. snip..]

I suggest you open a thread in this board, Scam Accusations. That is the proper board, instead of derailing their thread here.

Just be sure to follow the format when you open the thread. One advantage is that many users, who have experienced or have seen this kind of accusations can give their thoughts and to weigh-in all evidences.

I'm not taking sides here, but it looks like you have a weak case. You admitted that "Violating rules of a game is not an illegal activity", which to me is very shady to begin with.

Thank you and we have already advised the user and this forum that we will cooperate fully with askgamblers who can independently look into this accusation if the user should like to proceed with that.



Sorry for not answering all your comments but would be a very long thread in the wrong place.
Thank you so much for all your engagement be it supporting or questioning, doesn't matter. The important thing is that the community is active and helping each other out!

Be aware that we do not take fraud and exploitation attempts lightly and will never take the measures which we have taken in this case unless we are absolutely certain of our case. Therefor we will gladly cooperate with an independent third party should the user press the matter, as all data is already there.

Stay safe all (and wash hands!)

[Taskford]

Even if this were true, you have no right to keep his deposit.

But it's already written in the T&C at the moment (I don't know if this confiscation policy was made since it was added recently).

Thats the thing if its been altered before the incident happen.

Does it really count if those alts havent been used and just focus on the last account he had made? unless if theres abuse that had been spotted then
its understandable on such lockdown.

I think the fact that having plenty of account is against their rules then each and every player should respect it because they agreed to the T&C when they sign up on the site.
This is why we need to read the T&C of every site that we use and understand it clearly to avoid having an issue.
And it shows that the T&C are made on March 16 2020 the issue was recently and here is the T&C that he violated.
3.5.   You are allowed to have only one Account. If you attempt to open more than one Account, all of your Accounts may be blocked, suspended or closed and any cryptocurrencies credited to your Account/s may be frozen and returned or confiscated depending on the outcome of our investigation.
And they could return it to the player depending on the outcome so I think there is still a chance that the money could be returned to the owner.

Violation is a violation and the site does really have the right to hold the funds and you are right that it is really important to read up first sites terms and condition before tending to make any actions.
I highly believe that most sites nowadays do really have that kind of rule towards multi-accounting.If that person above had committed such violation then theres no other choice but to take this as a lesson learn for him.

A lesson must be learned from this mistake and the only thing needed for the affected person is to ask for forgiveness and tell the owner to return the funds to him since if he do a harsh action towards the site well this will be a long discussion and people will not believe any of those since he violate the rules in the first place.