Dear Chips.gg Support,
ID r00t3rs
I am writing to express my frustration and disappointment regarding the recent decision to permanently ban my account, citing a breach of your Terms of Service. I have carefully reviewed my account activity and can confidently say that I have not engaged in any actions that would violate the ToS, particularly those concerning Sports Betting.
The email I received refers to Sections 3.3, 3.13, and 13 of your Terms of Service. However, I have complied with your rules and conducted all my betting activities in good faith. Despite numerous attempts to resolve this issue through Ticket ID: #37675, I was continuously reassured that my account was under review, with no clear explanation or resolution provided. The lack of transparency and sudden ban without further clarification is deeply troubling, especially after having been an active user who followed the platform’s guidelines.
https://imgur.com/a/RccfEMlSeveral emails to chips.gg have gone unanswered.
I request an immediate re-evaluation of my account and a detailed explanation of the specific violations that led to this ban. Additionally, I would appreciate any evidence supporting your claim of a ToS breach, as I believe there has been a misunderstanding. Please restore my account and the withdrawal process, or at least provide a clearer path forward to resolving this issue.
I look forward to a prompt response and resolution. Should this issue not be addressed appropriately, I may be forced to explore other avenues to resolve this matter.
I have created a separate thread for this -
https://bitcointalk.org/index.php?topic=5509010.msg64522731#msg64522731Best,