Duelbits.com|Casino & Sportsbook|VIP|Instant withdrawals!| Up to 50% Rakeback

[gunhell16]

It is mysterious if Duelbits team haven't blocked your account completely despite knowing about your multiple accounts.

Maybe because I wasn't breaking any TOS? It could also possible that I was winning from the leaderboard and they don't want a winning customer. Who knows only DB can answer those questions because when I asked support  they only provided me a generic response that excluding me was from the decision of their marketing dept.

How can it be that you didn't break the casino's tos rules if you yourself know that you have multi-accounts? Therefore, you yourself know that you have violated the casino's policy rules, right? But it's really surprising why your account on duelbits isn't blocked.

Because, right, in all online casinos they are very strict on multi-accounts, especially if you withdraw a large amount of money from the casino, unless you are a rich gambler
who wastes a lot of money on duelbits, so they probably haven't blocked you yet.

[BigBos]

Maybe because I wasn't breaking any TOS? It could also possible that I was winning from the leaderboard and they don't want a winning customer. Who knows only DB can answer those questions because when I asked support  they only provided me a generic response that excluding me was from the decision of their marketing dept.

How can it be that you didn't break the casino's tos rules if you yourself know that you have multi-accounts? Therefore, you yourself know that you have violated the casino's policy rules, right? But it's really surprising why your account on duelbits isn't blocked.

Because, right, in all online casinos they are very strict on multi-accounts, especially if you withdraw a large amount of money from the casino, unless you are a rich gambler
who wastes a lot of money on duelbits, so they probably haven't blocked you yet.

Well that's what I thought after I read it all, what's on my mind is that the team might still be studying to strengthen their reasons for blocking an account, especially if he openly said he had multiple accounts. I think sooner or later it will happen, because as stated there is a TOS that was violated.

This can also be a lesson for anyone not to violate the TOS of any casino. If you are able to accept the consequences then go ahead, but if not and when something happens to your account and you get upset so you protest, then you shouldn't. Because I feel that there are quite a few people who consciously violate the TOS but when they are identified as having committed a violation that caused their account to be blocked, they become angry.

[Awaklara]

Well that's what I thought after I read it all, what's on my mind is that the team might still be studying to strengthen their reasons for blocking an account, especially if he openly said he had multiple accounts. I think sooner or later it will happen, because as stated there is a TOS that was violated.

This can also be a lesson for anyone not to violate the TOS of any casino. If you are able to accept the consequences then go ahead, but if not and when something happens to your account and you get upset so you protest, then you shouldn't. Because I feel that there are quite a few people who consciously violate the TOS but when they are identified as having committed a violation that caused their account to be blocked, they become angry.

I am not sure if his account has been closed or not, but he has confirmed that he has contacted support to close his first account since the beginning of his second account creation. If his account is not closed but he is still using it for deposit and betting on both accounts, there might be a mistake in the future. But at least he is not getting any benefits from his first account, which has been restricted from some benefits. So he can focus on one of his accounts.

[virasog]

Well that's what I thought after I read it all, what's on my mind is that the team might still be studying to strengthen their reasons for blocking an account, especially if he openly said he had multiple accounts. I think sooner or later it will happen, because as stated there is a TOS that was violated.

This can also be a lesson for anyone not to violate the TOS of any casino. If you are able to accept the consequences then go ahead, but if not and when something happens to your account and you get upset so you protest, then you shouldn't. Because I feel that there are quite a few people who consciously violate the TOS but when they are identified as having committed a violation that caused their account to be blocked, they become angry.

I am not sure if his account has been closed or not, but he has confirmed that he has contacted support to close his first account since the beginning of his second account creation. If his account is not closed but he is still using it for deposit and betting on both accounts, there might be a mistake in the future. But at least he is not getting any benefits from his first account, which has been restricted from some benefits. So he can focus on one of his accounts.

Having multiple accounts isn't allowed and even if he had requested support to close his first account, he should have confirmed from them that his account is closed and he has opened a new one or at least should have asked permission to open the 2nd account. These things may seem small initially, but they can create problems specially if you have high balance in your gambling account and suddenly you found that your account is frozen because you violate the terms and conditions. I think in this case, he should be fine if he has proofs of all those conversion with the support team.

[Wapfika]

Having multiple accounts isn't allowed and even if he had requested support to close his first account, he should have confirmed from them that his account is closed and he has opened a new one or at least should have asked permission to open the 2nd account. These things may seem small initially, but they can create problems specially if you have high balance in your gambling account and suddenly you found that your account is frozen because you violate the terms and conditions. I think in this case, he should be fine if he has proofs of all those conversion with the support team.

Duelbits is not that strict on multiple account before unless you are actively using both account to claim bonuses and participate tournaments.

I dunno if they change already their stance about this but I remember having dormant account there that I failed to report while I have active account that I’m actively using during events without encountering any problem.

But yeah, rules is rules. They can use it as way to hold users fund.

[Etranger]

Duelbits is not that strict on multiple account before unless you are actively using both account to claim bonuses and participate tournaments.

They have a well-functioning support team, so you can contact them with any questions. The same applies to alternative accounts. You can reach out to support and explain your reasons for wanting to create a second account. As long as you're not violating any rules, everything is fine — no sanctions will be imposed on you.

[virasog]

Duelbits is not that strict on multiple account before unless you are actively using both account to claim bonuses and participate tournaments.

Are you sure about this ? How can they allow multiple accounts when they don't even allow the same IP for two different persons in the same house and for that, the gambler needs to inform them prior. These details can be read at terms of Services section (https://duelbits.com/en/tos).

So this clearly means that one person cannot have more than one account at a time and even if one account is inactive, it can cause probelms anytime 

[Haunebu]

Are you sure about this ? How can they allow multiple accounts when they don't even allow the same IP for two different persons in the same house and for that, the gambler needs to inform them prior. These details can be read at terms of Services section (https://duelbits.com/en/tos).

So this clearly means that one person cannot have more than one account at a time and even if one account is inactive, it can cause probelms anytime 

Looks like they don't allow it regardless of whether you created them in order to abuse their promotions/bonuses or not. Way too strict and unnecessary, but what else can you expect from a site that bans consistent winners very quickly.

Also, their grammar in that particular section is totally off and filled with mistakes which is weird considering how reputed they are in the crypto gambling world.

[malcovi2]

but what else can you expect from a site that bans consistent winners very quickly.

facts, they even capped my sportsbet to $5 excluding big leagues like "NBA", I just got lucky streak in sportsbets  
So yeah, you might be right they dont want consistent winners

[ryzaadit]

facts, they even capped my sportsbet to $5 excluding big leagues like "NBA", I just got lucky streak in sportsbets  
So yeah, you might be right they dont want consistent winners

It's every problem all casino. I'm pretty sure, you will facing these kind of situation on other casino too even on landbase casino (real life) they can limited your bet size... if they know you're sharp (advantage player). Both landbase and online casino have similar ways either you get stuck or the bet size is getting limited to almost under few cent. Any activity are make us advantage we always getting restricted or limited (Sportbet / BJ with Card Counter) these are the sector gambling for player who can taken advantage against casino.

[malcovi2]

anyone got a prize from the EPL season banger? So, Duelbits going to run a game for 9 months and would just null the prizesat the end? 

[Etranger]

They have a well-functioning support team, so you can contact them with any questions. The same applies to alternative accounts. You can reach out to support and explain your reasons for wanting to create a second account. As long as you're not violating any rules, everything is fine — no sanctions will be imposed on you.

I’m sorry, but are we talking about the same Duelbits here?

The “well-functioning support team” you mentioned:

✅ Disabled my live chat across browsers and devices 
✅ Ghosted my emails and closed tickets without response 
✅ Blocked me from accessing help even in incognito or on fresh IP 

How exactly do you “contact” support when they vanish like magicians the moment things get serious?

As for sanctions, good luck getting clarity. Their terms are vague, they play both sides when it benefits them, and they ghost users whenever refund or data requests come in. You could literally get flagged for breathing wrong during a promotion.

Before telling others “everything is fine,” maybe ask those of us who’ve been locked out, lied to, or shut down by this shady circus. Duelbits isn’t just strict  they’re silent when it counts, and ruthless when it’s profitable.

Trusting their support? That’s the real gamble.

I haven't been Duelbits user for very long, and I haven’t had many situations that required contacting support team. However, I did reach out to them with a few questions and received a response fairly quickly. To be honest, it wasn’t really questions but rather a request to forward my inquiry to someone from the operations team. I was told the request would be passed on and that someone would get in touch with me.

It’s been over two weeks now, and unfortunately, no one has followed up yet.

That said, the issue seems to lie more with the team the request was forwarded to, not with customer support itself, since support team responded promptly. If I do get a reply to my inquiry, I’ll have no complaints at all. But for now, I’m still waiting.

[xLays]

I got 5$ freebets last night for the PSG vs Inter match. Not sure how I got this 5$ freebet, maybe some of you have them too but just haven’t checked yet. I think it expires now since PSG vs Inter UEFA Champions League 2024-2025 already finished.
My bet in PSG vs Inter UEFA Champions League 2024-2025: https://www.talkimg.com/images/2025/06/01/UXy6gC.png
I almost won that freebet, just missed on one leg. If Inter had scored even just one goal, that bet would’ve hit (both team to score/goal).

About my UFC Jackpot picks didn’t even get me 20 points. How about you guys? lol Anyway, it seems like not a lot of users are posting in this Duelbits thread lately. Last post was May 26.

[malcovi2]

Anyway, it seems like not a lot of users are posting in this Duelbits thread lately. Last post was May 26.

Probably because it is not rewarding to play and will ban you if you are consistently winning on their events.

When I was actively playing on Duelbits, their weekly and monthly rewards weren't worth looking forward to.


$25k wager = $15 monthly is kinda dogshit.

[Koadharber]

Anyway, it seems like not a lot of users are posting in this Duelbits thread lately. Last post was May 26.

Probably because it is not rewarding to play and will ban you if you are consistently winning on their events.

When I was actively playing on Duelbits, their weekly and monthly rewards weren't worth looking forward to.


$25k wager = $15 monthly is kinda dogshit.

Well, business is business and thats how these company do on which they cant just that give out some bonuses that would be that easy to win or easy to be withdrawn and also with those rewards on which they would be normally be putting up some less just to make it look that they are that active on giving out some bonuses and its not that shocking anymore. If you do find this to be that kind of dogshit then you can always or having the freedom to choose up on which site that you are able to find yourself comfortable or that contented. There's always that one which is better than the other but dont expect that the differences are that in huge gap. It will be just that too small if ever there are those numbers differences.

[malcovi2]

give out some bonuses that would be that easy to win or easy to be withdrawn and also with those rewards on which they would be normally be putting up some less just to make it look that they are that active on giving out some bonuses and its not that shocking anymore. If you do find this to be that kind of dogshit then you can always or having the freedom to choose up on which site that you are able to find yourself comfortable or that contented. There's always that one which is better than the other but dont expect that the differences are that in huge gap. It will be just that too small if ever there are those numbers differences.

small difference? easy to win?
Either you dont know what you are talking about or You arent actively participating in different casinos to know the reward systems of the casinos

[Bitinity]

$25k wager = $15 monthly is kinda dogshit.

Their weekly/monthly bonus system is mostly based on the house edge of the game you play. The higher house edge the game you play, the bigger bonus you will get. I am sure you know about it, $25k wager on their original games will give smaller bonus than if you wager $25k on slots.

Anyway, it seems like not a lot of users are posting in this Duelbits thread lately. Last post was May 26.

Maybe ecause most forum members who were actively sharing their experience when playing in duelbits has been banned from their promotions I have closed my account so I do not visit duelbits anymore, at least since I requested my account closure weeks ago. So I have no idea if there is something new here in the past few weeks, even if there is something new, it will not bring me back.

[malcovi2]

Their weekly/monthly bonus system is mostly based on the house edge of the game you play. The higher house edge the game you play, the bigger bonus you will get. I am sure you know about it, $25k wager on their original games will give smaller bonus than if you wager $25k on slots.

no, like $15k was from sportsbet they have dogshit rewards.

compared this to gamdom where i only did $500 and lost like $50 they gave me better rewards

[Ojima-ojo]

Having multiple accounts isn't allowed and even if he had requested support to close his first account, he should have confirmed from them that his account is closed and he has opened a new one or at least should have asked permission to open the 2nd account. These things may seem small initially, but they can create problems specially if you have high balance in your gambling account and suddenly you found that your account is frozen because you violate the terms and conditions. I think in this case, he should be fine if he has proofs of all those conversion with the support team.

Something even with support approval it still very adviseable to have them closed that account first, or better still make sure the balance on that account is cleared down to zero before you create and deposit into the newly created account.


The reason for this is that, why most casinos are against multiple accounts is that the gambler may likely make you of both of them to cheat the casino, so there is a likely system configuration that report two accounts that belong to same person and are active and one way to know an account is active is when there is activities on the Said account such as gaming or have deposits and withdrawals activities on them both.

[avp2306]

Having multiple accounts isn't allowed and even if he had requested support to close his first account, he should have confirmed from them that his account is closed and he has opened a new one or at least should have asked permission to open the 2nd account. These things may seem small initially, but they can create problems specially if you have high balance in your gambling account and suddenly you found that your account is frozen because you violate the terms and conditions. I think in this case, he should be fine if he has proofs of all those conversion with the support team.

Something even with support approval it still very adviseable to have them closed that account first, or better still make sure the balance on that account is cleared down to zero before you create and deposit into the newly created account.


The reason for this is that, why most casinos are against multiple accounts is that the gambler may likely make you of both of them to cheat the casino, so there is a likely system configuration that report two accounts that belong to same person and are active and one way to know an account is active is when there is activities on the Said account such as gaming or have deposits and withdrawals activities on them both.

I guess he will never get an approval to create new account if the user still have an access to his old account. So lets assume that he totally lose his access to his account in this casino since he maybe lose his email. Then ask for approval towards creating new account since he still want to play then get approve by their support.

With that situation I think we don't have anything to worry especially if the support already approve and take not about the situation.

Provably users in that situations won't encounter any multi account issue.