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Author Topic: 🦊 Betnomi.com | Sportsbook & Casino 🎲⚽  (Read 34840 times)
palle11
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November 07, 2020, 01:39:27 PM
 #581

I think on the website, it happens that they require profile updating to access the withdrawal but I don't understand and picture ID, that is still not clear if this is new terms, The team has to explain better.
The withdrawal however has different options to withdraw with
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Beparanf
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November 07, 2020, 01:46:14 PM
 #582

I didn't noticed that, I was not literally reading most of the Terms of Service on a casino and just using the search (Ctrl+F) and look for the word KYC, PASSPORT, ID. Could the Betnomi team explain this so it makes clear for everyone?

This might help you to answer your question. @Betnomi, atleast fixed your TOS or put this info in your Faqs so that customer will not be confused about this issue. This question already comes whenever your answer about this got flooded already. Atleast put it on your ANN thread since this is a crucial information that your customers need to know first before they use your casino.

Welcome back Betnomi, now your website is quite cool, and more games, it's interesting to play.

I have a few questions and I hope you enlightened me.

1. Is there a minimum deposit before you can avail the 300% Deposit Bonus + 300 Free Spins?
2. When I was reading on the FAQ I saw there's mentioned ViaBet website, what is ViaBet?
3. It is necessarily to us as a user to pass our National ID number as a prrof that we are eligible to use your website? It seems that is consider as a KYC.


1. There is no minimum deposit for the bonuses.
2. On FAQ page, we are yet to update all FAQ's and terms and conditions. Viabet is a brand of our parent company.
3. No, you do not need any form of KYC or National ID for withdrawals. We may require this only in the event of our mega jackpot winnings.



  • First Name
  • Last Name
  • Birth Date
  • Gender
  • Country
And also these two while accessing the site from phone.
  • Passport Number
  • Mobile Number

Looks like providing all information is mandatory there inorder to make withdraw. Isn't it something like KYC? Though they are not asking for selfie with government id or something else. But I think user won't like to provide those information at a casino which they are asking for. Or user might input false information to pass the process.

The Passport Number & Mobile Number number form in mobile was displaying simply in error. That has been removed now.
Regarding Date of birth and country, these are mandatory regulatory requirement to verify users age and make sure they are not playing from restricted territories or under age.
As for firs name and last name, its simply for risk management reason. Again, we do not ask for KYC for withdrawals. KYC maybe require in the event of jackpot winnings which are currently well above 1 million dollars.


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qory
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November 07, 2020, 03:10:47 PM
 #583

This really gives confusion to all players of course what we are going to follow is the one written on your TOS since I think that was the official and of course the post here by the representative of Betnomi are unofficial even if they clarified it. I think the least they can do is really change their TOS.

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November 07, 2020, 03:26:02 PM
 #584

This really gives confusion to all players of course what we are going to follow is the one written on your TOS since I think that was the official and of course the post here by the representative of Betnomi are unofficial even if they clarified it. I think the least they can do is really change their TOS.

It's not easy to change there TOS without any consultation to there lawyer. I understand very the concern about the KYC and I myself is still uncertain about this. But they are putting a lot of effort to establish there reputation here by means of giving away and contest exclusive on Bitcointalk forum user. So I believe that they will honor there words since they are spending money just to get the trust of customers. It just show how important the bitcointalk user to Betnomi.

Still it's up to you guys if you will trust them or not. But I agree that they should revise the TOS ASAP.

Don't mind me | Just checking out here for Duelbits Promotion | Bitcoin 1M | Duelbits no 1
ongkok87
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November 07, 2020, 03:51:21 PM
 #585

This really gives confusion to all players of course what we are going to follow is the one written on your TOS since I think that was the official and of course the post here by the representative of Betnomi are unofficial even if they clarified it. I think the least they can do is really change their TOS.

It's not easy to change there TOS without any consultation to there lawyer. I understand very the concern about the KYC and I myself is still uncertain about this. But they are putting a lot of effort to establish there reputation here by means of giving away and contest exclusive on Bitcointalk forum user. So I believe that they will honor there words since they are spending money just to get the trust of customers. It just show how important the bitcointalk user to Betnomi.

Still it's up to you guys if you will trust them or not. But I agree that they should revise the TOS ASAP.

I agree that they put effort and energy into making this project successful. The general terms and conditions are not a problem to adjust, you see that happen regularly when sites bring updates to their system. The big problem here is that Betnomi has explicitly stated on the forum that they don't require KYC, but then put it in the terms. They may not ask for the KYC documents, but now there are 2 stories on the table and customers no longer know what to believe. It has become very dubious now. You can actually only make a good judgment if you have been paid or not, only the procedure that goes into this is important. Customers have the right to know whether a site holds a KYC control or not. I assume that Betnomi knows what is written in her own ToS?

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lifeOK
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November 07, 2020, 04:28:39 PM
 #586

This really gives confusion to all players of course what we are going to follow is the one written on your TOS since I think that was the official and of course the post here by the representative of Betnomi are unofficial even if they clarified it. I think the least they can do is really change their TOS.

It's not easy to change there TOS without any consultation to there lawyer. I understand very the concern about the KYC and I myself is still uncertain about this. But they are putting a lot of effort to establish there reputation here by means of giving away and contest exclusive on Bitcointalk forum user. So I believe that they will honor there words since they are spending money just to get the trust of customers. It just show how important the bitcointalk user to Betnomi.

Still it's up to you guys if you will trust them or not. But I agree that they should revise the TOS ASAP.
I was wondering the same thing, Time to get all inappropriate things under concern and apply it on betnomi ASAP!

You said all about it, it may take some time to demonstrate the update of their TOS officially! In the meantime, betnomi team are yet to update all FAQ's and terms and conditions.
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November 07, 2020, 05:12:52 PM
 #587

Well that took a few days. There is finally a declared victory for the election, Biden wins. I'm sure there will be some questions rolling in so I'll start it off.

When does Betnomi consider the election "won"?
How does the 30% cashback work for losing bets, did people have to do something specific to qualify for this??

✦✦✦ Betnomi.com US Presidential Election 2020 | Counter Offer + CASH BACK 30%





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nasipadang
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November 07, 2020, 05:40:06 PM
 #588

This really gives confusion to all players of course what we are going to follow is the one written on your TOS since I think that was the official and of course the post here by the representative of Betnomi are unofficial even if they clarified it. I think the least they can do is really change their TOS.

It's not easy to change there TOS without any consultation to there lawyer. I understand very the concern about the KYC and I myself is still uncertain about this. But they are putting a lot of effort to establish there reputation here by means of giving away and contest exclusive on Bitcointalk forum user. So I believe that they will honor there words since they are spending money just to get the trust of customers. It just show how important the bitcointalk user to Betnomi.

Still it's up to you guys if you will trust them or not. But I agree that they should revise the TOS ASAP.

I agree that they put effort and energy into making this project successful. The general terms and conditions are not a problem to adjust, you see that happen regularly when sites bring updates to their system. The big problem here is that Betnomi has explicitly stated on the forum that they don't require KYC, but then put it in the terms. They may not ask for the KYC documents, but now there are 2 stories on the table and customers no longer know what to believe. It has become very dubious now. You can actually only make a good judgment if you have been paid or not, only the procedure that goes into this is important. Customers have the right to know whether a site holds a KYC control or not. I assume that Betnomi knows what is written in her own ToS?

I think the problem is not in the fact that the conditions have been changed, but in the fact that Betnomi says that no KYC is needed, and while the terms and conditions indicate that they do perform that check.
That is very contradictory. In fact, it's the complete opposite. I now see that that has still not been adjusted. Betnomi could at least have posted an appropriate message here on the forum, but is absent.
Let's wait if he will come with an explanation.

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November 07, 2020, 05:49:37 PM
Merited by Steamtyme (1)
 #589

Well that took a few days. There is finally a declared victory for the election, Biden wins. I'm sure there will be some questions rolling in so I'll start it off.

When does Betnomi consider the election "won"?
How does the 30% cashback work for losing bets, did people have to do something specific to qualify for this??

✦✦✦ Betnomi.com US Presidential Election 2020 | Counter Offer + CASH BACK 30%


Nothing needs to be done for cashback since it will be automatically credited to your balance once the result is final, I ask this question on there support before I made a bet to trump because there is no info on how to claim cashback during my bet.  Cheesy

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November 07, 2020, 08:11:05 PM
 #590

On the subject of KYC, our terms and conditions clearly state we have the right to request any user to provide KYC related documents. The terms and conditions are binding and are for legal and regulatory reasons. The general rule of thumb is, we will not outright ask for KYC documentation from any user unless there are some issues with the user for example, when our security system flags a user for multi-accounting, bonus and promotions abuse, hacking and or attempted hacking: or when other system anomalies are detected.
Or in the event of a court order or such request from the gaming authorities, (which almost never happens). Outside of these or similar circumstances, we will not ask anyone for KYC.

A summary of the above statement. If you are an average, regular player, KYC should not be an issue or a concern for you when using our platform. If you are a malicious and fraudulent player, then it should be. Hopefully, this is enough to clear the KYC question.

Terms and conditions: We are unable to arbitrarily change our terms and conditions without the consultation, review, and approval by the Curacao Gaming Commission.




About the result of the US election, the outcome will be based on the results from the US electoral commission or a ruling from the US supreme courts. Our traders are actively monitoring the situation.  As far as cashback is concerned, these should be applied automatically to all losing bets within 24 hours of the bet settlements.

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gadado
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November 07, 2020, 08:22:54 PM
Merited by Cacingkemi (1)
 #591

On the subject of KYC, our terms and conditions clearly state we have the right to request any user to provide KYC related documents. The terms and conditions are binding and are for legal and regulatory reasons. The general rule of thumb is, we will not outright ask for KYC documentation from any user unless there are some issues with the user for example, when our security system flags a user for multi-accounting, bonus and promotions abuse, hacking and or attempted hacking: or when other system anomalies are detected.
Or in the event of a court order or such request from the gaming authorities, (which almost never happens). Outside of these or similar circumstances, we will not ask anyone for KYC.

A summary of the above statement. If you are an average, regular player, KYC should not be an issue or a concern for you when using our platform. If you are a malicious and fraudulent player, then it should be. Hopefully, this is enough to clear the KYC question.

Terms and conditions: We are unable to arbitrarily change our terms and conditions without the consultation, review, and approval by the Curacao Gaming Commission.




About the result of the US election, the outcome will be based on the results from the US electoral commission or a ruling from the US supreme courts. Our traders are actively monitoring the situation.  As far as cashback is concerned, these should be applied automatically to all losing bets within 24 hours of the bet settlements.


You cannot say things all the time that violate the terms and conditions. It is very clear in the terms and conditions that you request documentation from the players before the payout is processed. That is completely different from what you now claim.
See this text of your own terms and conditions:

29.1 Payments are processed in a time not exceeding 72 hours starting from the moment that the request was made. Before the first payment will be made to the User by electronic payment methods (Skrill, credit or debit card, etc.), the client is obliged to attach an electronic copy of a passport to the Documents section to confirm their identity. Remember that forgery is severely punished by law, and in cases of suspicion of placing a counterfeit or an edited copy of the documents by electronic methods, Betnomi reserves the right to send such documents to the appropriate regulatory authorities.

 

29.2 Before making the payment, the employees of the company will verify the correspondence of the name, surname, father’s name, birth dates of the client, and also other data. If differences are found between the actual data and the data provided by the client, Betnomi reserves the right to make a refund for all bets by the User and refuse to pay out winnings to the User unless they prove the identity and accuracy of entered data.


So what you are actually saying is that we should not take the terms and conditions too seriously, and what you say here on the forum is correct? Are you serious?
If it is really what you say, adjust that in the conditions. At the moment, the terms and conditions state that you will perform the KYC before a payment is sent, so I will assume that is correct, and not what you write here on the forum. After all, you have already written so many contradictory things that we no longer know what we can or cannot believe. You understand that, don't you?
We all thought the boot problems were over, but every time something new seems to be added. This way, if you keep saying things that contradict the terms, you can't work on your reputation. I would really adjust them ASAP. By the way, what is wrong with the terms you have now? I do not see the problems for the KYC procedure. All gamblers are familiar with this.


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November 07, 2020, 08:27:18 PM
 #592


Terms and conditions: We are unable to arbitrarily change our terms and conditions without the consultation, review, and approval by the Curacao Gaming Commission.







What you write is incorrect. If you were in contact with the gaming committee in Curacao, you would know that you are required to perform the KYC check.
In fact, you are obliged to put this on the website. That's what I found as information on the official Curacao gaming site. Or are you going to say that that is not correct?

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November 07, 2020, 08:40:19 PM
 #593

@gadado You seem to think you are smarter than everyone here. You insinuated the exact same thing days ago which we explained. Again, today, you made yourself a cheerleader on the issue.  KYC is for a specific reason which clearly you don't understand!

As clearly stated, by electronic payment methods (Skrill, credit or debit card, etc.). These are traditional payment systems and of course, have a much stricter regulation requirement compared to cryptocurrencies. These payment methods are already integrated into our platform and we have the option and capability to activate/enable it at any time with a click of a button. For these reasons, we made the ToS in a way to be all-inclusive. We currently do not have any of the traditional payment methods enabled, for this reason, the KYC is not a necessity. They are our terms and conditions, we understand what they mean, don't tell us what you think they mean. You are free to ask for a clarification which we already provided but, you don't get to tell us what is what.

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gadado
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November 07, 2020, 08:46:18 PM
 #594

@gadado You seem to think you are smarter than everyone here. You insinuated the exact same thing days ago which we explained. Again, today, you made yourself a cheerleader on the issue.  KYC is for a specific reason which clearly you don't understand!

As clearly stated, by electronic payment methods (Skrill, credit or debit card, etc.). These are traditional payment systems and of course, have a much stricter regulation requirement compared to cryptocurrencies. These payment methods are already integrated into our platform and we have the option and capability to activate/enable it at any time with a click of a button. For these reasons, we made the ToS in a way to be all-inclusive. We currently do not have any of the traditional payment methods enabled, for this reason, the KYC is not a necessity. They are our terms and conditions, we understand what they mean, don't tell us what you think they mean. You are free to ask for a clarification which we already provided but, you don't get to tell us what is what.


I don't really care much about what you write here on the forum. It is about what is stated in the general terms and conditions. It clearly states that you are asking for KYC.
If that is not the case for crypto, then you should put that in your conditions.
By the way, you say that's not for crypto, but if someone were to commit some form of fraud, would you ask for the KYC? Then why suddenly?
You first indicated that you do not ask for KYC and now you do. I can no longer really follow it.
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November 07, 2020, 08:49:49 PM
 #595

My eyes hurt when I read the trash talk answers from Betnomi every time. I think I'll stop visiting this topic  Grin Grin

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November 07, 2020, 08:54:46 PM
 #596

People give feedback here, some quite critical. If you can't handle that, it is better to hire someone who represents your company and who can handle criticism. Do you see what you do now every time? You write terms and conditions and then you try to brush it away in this topic that it does not apply. Everything in the general terms and conditions applies, unless stated otherwise. Simple as that. I really recommend that you draw up the correct general terms and conditions and discuss this with a lawyer, for example. They have experience in this.
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November 07, 2020, 08:56:26 PM
 #597

People give feedback here, some quite critical. If you can't handle that, it is better to hire someone who represents your company and who can handle criticism. Do you see what you do now every time? You write terms and conditions and then you try to brush it away in this topic that it does not apply. Everything in the general terms and conditions applies, unless stated otherwise. Simple as that. I really recommend that you draw up the correct general terms and conditions and discuss this with a lawyer, for example. They have experience in this.

It is not worth it to give him advice, he feels himself to smart for the topic. I am out of here now.

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November 07, 2020, 09:16:28 PM
Merited by Csmiami (1), TGD (1)
 #598

~snip~ Everything in the general terms and conditions applies, unless stated otherwise. Simple as that. I really recommend that you draw up the correct general terms and conditions and discuss this with a lawyer, for example. They have experience in this.
They have stated they have a Lawyer who has directed them on how the T0S should be laid out. Portions of it are in place for the future if they change their model to allow Fiat deposits - which come with different regulatory requirements. So for anyone concerned about providing KYC, there are a few options. Don't play if you legitimately wouldn't be willing to provide KYC documents for a jackpot size prize pool, or to clarify security scrutiny. That's your choice same as it is their choice to apply the terms they state in varying degrees up to everything they state at that time.

The thing about ToS, is that it can be applied at their discretion. So what you have seen is the conditions they can apply, as well as their explanation here about how they intend to apply them. They've been pretty clear about that (suspicion of fraud, Prizes of a large size that they require regulatory scrutiny) by providing several examples across several replies to try and clarify it.

For anyone who is comfortable providing KYC within the conditions stated, it seems there wouldn't be a problem. In the meantime I would continue to watch for any updates regarding ToS, and the services they offer. I wouldn't expect much to change, until a time they incorporate Fiat payment options.


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Arcas
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November 07, 2020, 10:45:37 PM
 #599

~snip~ Everything in the general terms and conditions applies, unless stated otherwise. Simple as that. I really recommend that you draw up the correct general terms and conditions and discuss this with a lawyer, for example. They have experience in this.
They have stated they have a Lawyer who has directed them on how the T0S should be laid out. Portions of it are in place for the future if they change their model to allow Fiat deposits - which come with different regulatory requirements. So for anyone concerned about providing KYC, there are a few options. Don't play if you legitimately wouldn't be willing to provide KYC documents for a jackpot size prize pool, or to clarify security scrutiny. That's your choice same as it is their choice to apply the terms they state in varying degrees up to everything they state at that time.

The thing about ToS, is that it can be applied at their discretion. So what you have seen is the conditions they can apply, as well as their explanation here about how they intend to apply them. They've been pretty clear about that (suspicion of fraud, Prizes of a large size that they require regulatory scrutiny) by providing several examples across several replies to try and clarify it.

For anyone who is comfortable providing KYC within the conditions stated, it seems there wouldn't be a problem. In the meantime I would continue to watch for any updates regarding ToS, and the services they offer. I wouldn't expect much to change, until a time they incorporate Fiat payment options.

I am really surprised why so many people are still interested in this site, which has made a mess of it since the begin. I've been keeping a close eye on this topic from post number 1. So they have a lawyer? Then explain to me that they have already adjusted the general terms and conditions 20 times and that they contained fraudulent things all the time that need to be adjusted? The supply from excluded countries was also incorrect. Still not correct by the way. Only amateurs work this way. There is not a single attorney in the world who would draft this or agree to this. It was a mess at Betnomi from the start, and it still is.
What a nonsense story about that KYC by the way. You either have a KYC or you don't. There is no middle ground.
Cacingkemi
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November 07, 2020, 11:07:35 PM
 #600

@gadado You seem to think you are smarter than everyone here. You insinuated the exact same thing days ago which we explained. Again, today, you made yourself a cheerleader on the issue.  KYC is for a specific reason which clearly you don't understand!

As clearly stated, by electronic payment methods (Skrill, credit or debit card, etc.). These are traditional payment systems and of course, have a much stricter regulation requirement compared to cryptocurrencies. These payment methods are already integrated into our platform and we have the option and capability to activate/enable it at any time with a click of a button. For these reasons, we made the ToS in a way to be all-inclusive. We currently do not have any of the traditional payment methods enabled, for this reason, the KYC is not a necessity. They are our terms and conditions, we understand what they mean, don't tell us what you think they mean. You are free to ask for a clarification which we already provided but, you don't get to tell us what is what.


You make it very difficult for your own. You write the terms and conditions according to real money transactions, but none of them apply and you offer deposits and withdrawals in cryptocurrency only, which are not included in the terms and conditions. What's the point of this? If you start a crypt gambling site, keep the fiat out or make sure that the conditions also apply to crypto.

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