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Author Topic: Rollbit.com | Crypto's Most Rewarding Casino 👑  (Read 62337 times)
holydarkness
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May 30, 2023, 03:35:12 PM
Last edit: May 30, 2023, 04:00:21 PM by holydarkness
 #4861

Yeah you were right.

I deposit 500$ days ago. Made it to 1500$ balance. When i tried to withdraw , function was disabled.

My KYC was approved. Still couldnt withdraw. Then i did KYC videocall and when i thought i was going to be able to withdraw my money , i found that balance was just the amount i deposited. They stole the fair money i won. Then disable my account. Scammers

Given your history with gambling platforms and your track records, I am asking this with a bucket of salt next to me: did they said you passed the video KYC verification or give any conclusion regarding it?

[...]
If you have an issue against Rollbit make a thread about it on Scam Accusations board. make sure to include your evidence(screenshot of email/chat conversation, deposit, etc...) to support your claim. If I remember correctly there is a user there with a similar issue as yours.

you can also try posting this issue on Casino.guru or askgamblers, they help gamblers that face issues with gambling sites.

Rollbit is not on askgamblers, and depends on what kind of gambling or betting he did on rollbit, casinoguru might or might not be able to mediate the case; CG did not intermediating sportsbet-related issues.



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aysg76
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May 30, 2023, 03:52:20 PM
 #4862


He is forced to say he got other accounts. What if he does not ? I doubt team did see how he opened them. He could open them through same vpn or vps provider like someone other. But this is not the proof that he is multiaccounting. He insists that he got no other account. The ball is on the rollbit's court - its up to them to provide so called "proof" that the player got multi accounts - unless this will be the case Rollbit did steal his winnings.
And why are you posting multiple posts in a row as you might be aware that it's against the forum rules if you care to read them apart from just putting blame on Rollbit team? If you have any valid evidence against them just open a thread and let the other user handle his issue and if they asked for documents to verify he must provide them to support team.

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treekronorwin
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May 30, 2023, 05:11:08 PM
 #4863


He is forced to say he got other accounts. What if he does not ? I doubt team did see how he opened them. He could open them through same vpn or vps provider like someone other. But this is not the proof that he is multiaccounting. He insists that he got no other account. The ball is on the rollbit's court - its up to them to provide so called "proof" that the player got multi accounts - unless this will be the case Rollbit did steal his winnings.
And why are you posting multiple posts in a row as you might be aware that it's against the forum rules if you care to read them apart from just putting blame on Rollbit team? If you have any valid evidence against them just open a thread and let the other user handle his issue and if they asked for documents to verify he must provide them to support team.

What ? He is verified  - they just insist they tell them some other accounts. But he said he got no other accounts. What are you even speaking about ? What documents ? this is not an issue about any documents.
lionheart78
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May 30, 2023, 06:47:23 PM
 #4864


He is forced to say he got other accounts. What if he does not ? I doubt team did see how he opened them. He could open them through same vpn or vps provider like someone other. But this is not the proof that he is multiaccounting. He insists that he got no other account. The ball is on the rollbit's court - its up to them to provide so called "proof" that the player got multi accounts - unless this will be the case Rollbit did steal his winnings.
And why are you posting multiple posts in a row as you might be aware that it's against the forum rules if you care to read them apart from just putting blame on Rollbit team? If you have any valid evidence against them just open a thread and let the other user handle his issue and if they asked for documents to verify he must provide them to support team.

What ? He is verified  - they just insist they tell them some other accounts. But he said he got no other accounts. What are you even speaking about ? What documents ? this is not an issue about any documents.

The casino has the capability to detect multiple account so it is highly possilbe that rollbit really detect multiple account from the gambler, it is that the user isn't admitting the fact that he has an alt account.  I read the transaction between the player and Rollbit, and the tone of Rollbitstaff is so sure that the player has multiple account since Roobet is keep on repeating in asking the complainant about his other alt account.

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dezoel
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May 30, 2023, 06:55:29 PM
 #4865

Quote
I also doubt Rollbit or any successful casino will ruin their reputation for just like that since they could earn more revenue for providing good service rather than doing some shitty things out here. Many people still believe that this casino is still a one of the best casino exist so unless people think this way then they are still fine.
They will not ruin their reputation, their business after spending years to build it successfully. Pay the users and attract more new users in future is better. It is a strategy of a trusted and successful casino but they will only pay for valid users and valid bets.

If a users is an abusers and bets are cheating their systems, they will not make payments for abusive cases. A big casino is able to pay big amount for big valid win so it's not logic to say they scam some small gamblers with small wins. And if proofs from gamblers are not enough, I have less reasons to think their accusations are actually valid.
Another great deal is not just the work they put in, but the value they created. If they worked super hard and the casino was not really that good and it didn't worth much then they would just scam and get more, that's understandable, there are so many failing casinos out there even after many years and I do not trust them at all.

But rollbit is not one of them, this casino worths a ton and if the owners ever wanted to sell it, they would make insane profit from it. So, why would they get rid of such chance and value by doing something silly like that? It doesn't make sense to shoot yourself on the foot with doing such action. This is why it is not the effort, but the value they created which makes me think that there would never be anything outside of legit ways.

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tusandii
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May 31, 2023, 02:29:29 AM
 #4866

-snip-
You must self identify and list your other accounts (alt accounts) at Rollbit, to continue the Support progress. The Rollbit team told you about that in the Support Chat and in their reply here.

Why you rejected to comply with request from the Support team and perhaps their Compliance Team?
Reject to cooperate does not help your case.

If you created multiple accounts at their platform, they surely see it all.
I don't know what he actually did but only the team and he himself know about it, after all he also didn't give clear certainty what made him feel difficult.
The use of multiple accounts on gambling sites seems to be prohibited by any casino because of the potential for fraudulent actions such as abusing bonuses and so on, it is only natural that the Rollbit team takes several actions in this case.
What's more he refuses to comply with requests from the support team so it's clear that he actually has other goals and there are things he's hiding, but you're right whatever he does actually the team can see everything.
Actually it is an easy thing for casinos not to respond to such complaints because it will only be a waste of time to solve them if in the end the accusing user does not want to comply with the rules of playing the casino, there are many cases like this where everyone abuses bonuses in casinos and creates multiple accounts , but I also read threads on this forum that someone paid for their referrals to share bonuses and maybe they worked and also played on the same IP so they were detected. but I don't know how the case happened.

I think this case will just be a waste of time if the user can't finish what the casino asked so it's also pointless to complain in this thread. I am neither defending the casino nor the users but to make things work out there has to be an agreement to sort it all out nicely.
What I don't understand is that Rollbit is one of the big trusted casinos that has a good enough reputation that it's impossible for their team to make a mistake and not solve every case that occurs so even though a complainer is a gambler who finds it difficult to comply with the rules the, team will still try to help him because This is a form of customer service.
Yes I also read the thread and it seems like indeed people like this are taking advantage of bonuses but they forget that casinos have a team that is great enough to be able to figure out the action.

If indeed gamblers who complain about this problem don't want to be cooperative in trying to help the team solve cases, then yes it is better for the team to leave this case because there are still other customers who also need services from the team.

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May 31, 2023, 11:04:39 AM
 #4867

(My KYC is verified)

To ensure the utmost security and integrity of our systems, we occasionally request that members of our community participate in additional identity verification steps. Your account has been selected for this process. Please note, as part of our standard safety and security protocol, sessions conducted over Google Meet may be recorded.

This is what happens when you win more than lose in this pathetic site. I highly reccomenf to not use it

Yeah thats it. You are done. Hopefully you got not much money inside. I didn't read about anyone passing it and they would pay after.

1. From what i have read they ask to see lot of sensitive info and in the end they will write you that your kyc is fraud and person that did kyc is not the account owner and so.

2. They got no right to do this even under their license.

3. Its a joke, because they stated several times they got no access to third party kyc. So how they can even tell if you are or you are not the person.

4. The call is doing some community manager (I think UK citizen according to accent) and not even some compliance department if they even got any.

5. They refuse to start camera to verify who they are and if they are even working for rollbit or are just some random rollbit guys from community. They themselves are under Women names and for example Smokey Lisa is a man which is ridiculous.

6. So in the end you are showing sensitive info to some cartoon clowns, they want to record it and you hope that they just wont leak the info somewhere.

7. I have never heard about any legitimate bookmaker asking some video call - even when they got all the compliance department - like bet365, pinnacle, betfair, bet-at-home and so. This is not even part of any KYC and they got not written about it in Terms and conditions its just their method to steal money. If you are not happy with the client just stop taking bets from him and send the money as is the standard and legal way.

Or apoint third party to resolve such cases. Sportsbook is not the judge and the jury.

This is the same situation like: You are at the grocery store and staff think you have stolen something - they can't just themselves take your wallet, take your groceries and ban you from going there. This is called stealing and they are not doing it because the cant.  They are always calling police (third party that is legaly obliged to do it, but shop owner cant just raid you = its illegal).

These curacao gambling sites are doing just that - raiding you, stealing your money and breaking the law. They are doing it because it is not so easy to call the police on themselves. So they are breaking laws themselves and raiding/stealing customers money. But if customers would be clever they would just pay specialist in Curacao to deal with these things legally. And put them on trial there. Its easy.


So maybe when there will be more victims we can just pay legal firm - there are many in curacao specializing on gambling law and some of them even specializing to help the victims with such casino's.

Also you can pay the lawyer he can go to curacao court co start money claim and court will send them money order to pay up. Its first step to enforcing your money back. If they will refuse then process will start.


Even when they do not apoint ADR you can still use these sites:

https://sbgok.org/

https://lms-advocaten.com/en/lms-curacao-gaming-lawyers/


I advise anyone who has been scammed by rollbit or any other casino with curacao license to start your case at least with https://sbgok.org/ - its free.



Yeah you were right.

I deposit 500$ days ago. Made it to 1500$ balance. When i tried to withdraw , function was disabled.

My KYC was approved. Still couldnt withdraw. Then i did KYC videocall and when i thought i was going to be able to withdraw my money , i found that balance was just the amount i deposited. They stole the fair money i won. Then disable my account. Scammers

So you were on the video call ? How did it go? What did they ask ? Did they also ask you to show them your crypto accounts or exchange accounts? And what did they tell you,why were you were given only deposits?
Did also SmokeyLisa - man appeared on call ? L(

This is another pure abuse from their side.

To fanboys stating that casino would never risk or bla bla. Yeah there is not much smartbetting that you can do in Casino. But in sportsbook with or even without promotions - you can clearly make smartbets. - dropping odds, value bets and so. Which is for sure not abusing anything. Even small odds betting is not prohibited.

Every single of this actions result to money being stolen by Rollbit. This is clear sign - that they want only loosing players in their casino/bookie - and every smart actions results to money being stolen. This is unheard of. And again I strongly suggest to everyone scammed to fill complaint with authorities.

I think that they are loosing more money on these promotions like they thought and now they started to ban accounts and steal winnings.

This is their public wallet https://etherscan.io/address/0xef8801eaf234ff82801821ffe2d78d60a0237f97 - there is around 3m USD value. It used to be around 5-6m - they got another address with about 3-4m.

I have read on discord and betting telegram,about group of players that were performing smartbetting - and only them made around 1m USD which is pretty much when you compare it to their deposit base.
I find this is the case why we will see more of this bans and money stealing.

So far rollbit is known to just very little amount of people and very little amount of those people is performing smartbetting .

Just take a look how your trusted casino is lying about KYC documents. Which somehow they got access to.

https://imgur.com/qAqoNfN

Just wanted to clarify:

The address you linked (https://etherscan.io/address/0xef8801eaf234ff82801821ffe2d78d60a0237f97
Is the address for the ERC-20 tokens deposits / withdrawals  eg: tether, usdc

The ETH hot wallet is: https://etherscan.io/address/0xcbd6832ebc203e49e2b771897067fce3c58575ac
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May 31, 2023, 03:37:51 PM
 #4868

Just to bring back discussion about Rollbit gambling side also if you are sportsbook lover then there is chance for you to earn good rewards as well as Rollbot NFT aslo if you wager in their new event which you can check here : https://twitter.com/rollbitcom/status/1663862896118444032?t=Kgt2972KmKhTbsJpowK4ig&s=19

If you wager $5 you get 1 ticket and more tickets will let you have more chances of winning so if you want have a chance on it.

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June 01, 2023, 07:21:28 AM
 #4869

~snip~
What I don't understand is that Rollbit is one of the big trusted casinos that has a good enough reputation that it's impossible for their team to make a mistake and not solve every case that occurs so even though a complainer is a gambler who finds it difficult to comply with the rules the, team will still try to help him because This is a form of customer service.
Yes I also read the thread and it seems like indeed people like this are taking advantage of bonuses but they forget that casinos have a team that is great enough to be able to figure out the action.

If indeed gamblers who complain about this problem don't want to be cooperative in trying to help the team solve cases, then yes it is better for the team to leave this case because there are still other customers who also need services from the team.
Casinos aren't in the profession of tossing currency to the winds, are they? That brings us to the puzzle of multiple account holders and the exploitation of bonuses. Regarding our chums at Rollbit, they're on top of their game. A commendable reputation like theirs doesn't just apparate, it's earned through a sustained commitment to superior service and, critically, conflict resolution. That's their mainstay, it's their modus operandi.

As enjoyable as fence-sitting might be, it strikes me that this predicament is a two-pronged issue. Of course, patrons could exert greater effort in abiding by the rules, but casinos too must strive for clarity in their bonus policies. Let's not mince words here, who has the surplus time to sift through heaps of legal parlance? If these establishments provided guidelines in everyday language, we could perhaps sidestep this snafu.


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June 01, 2023, 04:55:03 PM
 #4870

Casinos aren't in the profession of tossing currency to the winds, are they? That brings us to the puzzle of multiple account holders and the exploitation of bonuses. Regarding our chums at Rollbit, they're on top of their game. A commendable reputation like theirs doesn't just apparate, it's earned through a sustained commitment to superior service and, critically, conflict resolution. That's their mainstay, it's their modus operandi.
The scam accusations are against every casino and it's not like they don't face these situations but the community checks how they well they handle it.They have been distributing huge rewards to the players and have gained reputation of legit casino so they won't indulge themselves in any of these scam attempts but still there are people who can't handle gambling and start such accusations.

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June 01, 2023, 05:02:50 PM
 #4871

The scam accusations are against every casino and it's not like they don't face these situations but the community checks how they well they handle it.They have been distributing huge rewards to the players and have gained reputation of legit casino so they won't indulge themselves in any of these scam attempts but still there are people who can't handle gambling and start such accusations.
Counting valid scam accusations only as we can not consider invalid scam accusations as bad factor for a reputation of casino.

Like if you are a good person, you will have both people who like you and people who hate you. Even you don't know them, they still hate you and they will do something you never imagine to attack you.

A trusted casino surely has many invalid scam accusations against them. Because they are big and have big budget for promotions which attract abusers. They come to abuse generous promotions from a big casino and think that they will be able to withdraw money after that. They can succeed at their first time but later casino will pay more attention on suspicious accounts and terminate them. Withdrawals will become impossible and invalid scam accusations will appear from abusers.
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June 01, 2023, 08:05:59 PM
 #4872

I plead guilty for not reading some of the bonus rules and some casino conditions and I have paid dearly for it, it has been hard for me to leave the money and not comply with the conditions, because if I had read before grabbing that bonus the things would have been very different, this means that every time we start to see every detail of a bond there is always something that does not add up to us and there, if we choose whether it is convenient or not, this has happened to me many times, and I have Quite a few things to do, a bonus or promotion that has been launched by rollbit is different, this casino does not abuse the terms and conditions of bonuses like other casinos.

It's not easy to realize that we've done something wrong, and I appreciate you when you can realize that you did wrong before. Let it be past, because there is no point in regretting it. Make things like this an experience so we don't make the same mistake in the future.
It's normal when we make mistakes, because we are also human beings who may intentionally or unintentionally make mistakes. It's just that we don't let the mistakes we make again in the future, that's something that is not allowed.
The best practice is to learn from your mistakes instead of repeating the same thing and putting blame on others for the same.There are some people who try to put fake allegations against casinos but they themselves are at fault or say have lost money but can't handle it so those who accept mistakes and learn from it will never fall for such things again.

It's real, the people who accuse a casino of having defrauded them turn out to be meaningless accusations, and when the case is studied and they realize that they did not read their conditions, things go another way, the best of all ways. It is to read, not to launch at once for some promotion, bonus, or anything that the casino offers without having read it first, consequently we as players will always have advantages because it is not only 1 casino that exists, there are many casinos that we have We have to see which one is the right one, it is their job for casinos to attract players, but if they do not do a good job, no one will go if they cheat with bonuses, promotions.

Unquestionably, players must crack the code of terms and conditions before swooping up offers or bonuses. But are we justifiably passing the buck entirely onto them? The real conundrum, perhaps, is the enigmatic veil of the terms and conditions. Ought the casino lords not take on some accountability for clarifying their cryptic language? Could they not swap the riddles with plain speak? In doing so, they might guarantee their clientele know precisely what they're getting into.

To stir the pot, should there not be a watchdog to scrutinize these terms' lucidity, akin to other industries? In this way, both casinos and players would be tethered to a fairness standard, a level playing field.

Yes, I know what you mean, sometimes it is difficult to discover the true essence of the terms and conditions , but when we read carefully , which is difficult because we can say that things can flow normally because knowing the terms and everything we must comply with and do to be able to enjoy certain benefits things can be seen as good or bad, but that is our decision whether it is accepted or not , as far as I am concerned Whenever they give bonuses or promotions in any casino I learned that you must read very well , because a detail that escapes things can cause discomfort.

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June 01, 2023, 08:56:47 PM
 #4873

Yes, I know what you mean, sometimes it is difficult to discover the true essence of the terms and conditions , but when we read carefully , which is difficult because we can say that things can flow normally because knowing the terms and everything we must comply with and do to be able to enjoy certain benefits things can be seen as good or bad, but that is our decision whether it is accepted or not , as far as I am concerned Whenever they give bonuses or promotions in any casino I learned that you must read very well , because a detail that escapes things can cause discomfort.


I agree 100%, for that sometimes its better to avoid some bonuses time to time.

If you not are 100% and its not a really good one i recomend to you to avoid.

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Stakemeharder
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June 02, 2023, 04:29:38 AM
 #4874

But lets look on the case of the guy that did bet low odds and profit from cashback which was not banned under t&c - all odds and bets qualify for cashback.

They could tell him this is not welcome and adjust terms but they did steal his money and didnt adjust terms to this day.

This is pure theft.  I wonder what did player wrong here as he played right within his rights and t&c.

Is this how reputable sportsbook should work?

He did abuse bonus - mathematically but no bonus conditions did prohibit this. He risked his money as well. It's not like he wasnt at risk.

I wonder if these positive comments are just from regular bettors only or from RLB holders.



Can you attached the reference to this issue because I don't see any abused on bet with low odds use unless it was stated in the ToS. It's not the player problem if the casino is on disadvantage on the promotion that they set without clear rules to follow.

Confiscating the win or adjusting the ToS just to use it against that player is a red flag but I hope you have a supporting evidence on it since this is a serious allegtion. I hooe that you are just twisting the guy story to get your way to support your own case. I’m reading your case but please make it brief since not all users here have time to read that kind of long narrative.

Seriously, Please attached the reference link on the specific case that you brought up.



https://bitcointalk.org/index.php?topic=5449402.0

this is the thread. Not twisting anything even rollbit support did confirm they confiscated money due to this.

Hey this is my thread regarding Rollbit disabling account with 10.2k in it. You can read through it if you have time as it has got longer and longer now. I would say that I have provided significant photos and evidence to support my case, albeit more difficult when they lock your account to provide all evidence...

The biggest problem I (And others) have with RB is that they ignore support emails, give generic explanations and expect the user to be 'OK' with that. Some here have the signature campaign for RB and are a little bias one way or another. I would implore you to look at cases objectively and come to a conclusion based upon facts rather than emotion.

It has been almost 2 months since they locked my account, with the explanations of 'Sportsbook abuse and player is in profit so he didn't lose anything'.

I've said it before but I am always open to suggestions and advice to my case. I keep an open mind and now have the goal to bring awareness to this issue and how it could happen to anyone. Thanks all, much love.
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June 02, 2023, 05:18:30 AM
 #4875


My only regret was not buying alot more V2 Rollbots in the past. You got decent amount from these V2 Bot, even the lowest rarity trait would give you 25k RLB with the current rate its around $850 which is close to the price they sold for from the sale ( I cant remember but I believe it was $1k each ). Anyway Im happy with my current holding, I'll check what Rollbit has in store for their RLB plan and decide if I want to keep or sell my RLB
I am also planning to add more RLB stake with me seeing some profit opportunities if they add more utility and with advancements as missed the previous bull run phase for it.I also think that sale was for $1000 as they planned dutch auction style mint but later carried on normal one I believe for $1000 so yes holders have made good profits on it as well.
It is that Rollbit is one of the best casinos and they changed the way of seeing NFTs, with respect to all this that Rollbit has done is an advantage that it has over Other casinos , I understand that a casino that tried to do something like that was Betfury but things got out of hand, and they did not invest, they had bad Advisers , they did things as they should not have been, this is something that attracts, because not only the casino is the one that Looks good here, also everything what could be Called an investment scheme, and this is a great plus for the casino , because it is covering other areas that are not gambling.

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June 02, 2023, 05:26:47 AM
 #4876

Yes, I know what you mean, sometimes it is difficult to discover the true essence of the terms and conditions , but when we read carefully , which is difficult because we can say that things can flow normally because knowing the terms and everything we must comply with and do to be able to enjoy certain benefits things can be seen as good or bad, but that is our decision whether it is accepted or not , as far as I am concerned Whenever they give bonuses or promotions in any casino I learned that you must read very well , because a detail that escapes things can cause discomfort.


I agree 100%, for that sometimes its better to avoid some bonuses time to time.

If you not are 100% and its not a really good one i recomend to you to avoid.

There is no need to run after each and every bonus. We need to be careful in selecting which bonus is suitable for us and which one should be avoid.

Let me give you an example. Lets suppose the gambling site is giving bonus on deposit with high wagering requirements. Now you already had a plan to deposit at the casino, so you may deposit and avail this bonus. However if you already have funds at gambling site, depositing only to get this bonus may not be the right idea.

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Jody.Drummer
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June 02, 2023, 11:42:15 AM
 #4877

Unquestionably, players must crack the code of terms and conditions before swooping up offers or bonuses. But are we justifiably passing the buck entirely onto them? The real conundrum, perhaps, is the enigmatic veil of the terms and conditions. Ought the casino lords not take on some accountability for clarifying their cryptic language? Could they not swap the riddles with plain speak? In doing so, they might guarantee their clientele know precisely what they're getting into.

To stir the pot, should there not be a watchdog to scrutinize these terms' lucidity, akin to other industries? In this way, both casinos and players would be tethered to a fairness standard, a level playing field.

Yes, I know what you mean, sometimes it is difficult to discover the true essence of the terms and conditions , but when we read carefully , which is difficult because we can say that things can flow normally because knowing the terms and everything we must comply with and do to be able to enjoy certain benefits things can be seen as good or bad, but that is our decision whether it is accepted or not , as far as I am concerned Whenever they give bonuses or promotions in any casino I learned that you must read very well , because a detail that escapes things can cause discomfort.

The casino itself will not easily explain what they mean in the terms and conditions, and that is one where users misunderstand what they apply to the terms and conditions. But if we are used to it, then it won't be difficult for us to understand, because usually they won't be much different when entering certain codes.
But usually I contact support straight away if I don't understand any of their terms and conditions, through support it's usually easier for me to understand.

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ultrloa
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June 02, 2023, 12:15:45 PM
 #4878

Unquestionably, players must crack the code of terms and conditions before swooping up offers or bonuses. But are we justifiably passing the buck entirely onto them? The real conundrum, perhaps, is the enigmatic veil of the terms and conditions. Ought the casino lords not take on some accountability for clarifying their cryptic language? Could they not swap the riddles with plain speak? In doing so, they might guarantee their clientele know precisely what they're getting into.

To stir the pot, should there not be a watchdog to scrutinize these terms' lucidity, akin to other industries? In this way, both casinos and players would be tethered to a fairness standard, a level playing field.

Yes, I know what you mean, sometimes it is difficult to discover the true essence of the terms and conditions , but when we read carefully , which is difficult because we can say that things can flow normally because knowing the terms and everything we must comply with and do to be able to enjoy certain benefits things can be seen as good or bad, but that is our decision whether it is accepted or not , as far as I am concerned Whenever they give bonuses or promotions in any casino I learned that you must read very well , because a detail that escapes things can cause discomfort.

The casino itself will not easily explain what they mean in the terms and conditions, and that is one where users misunderstand what they apply to the terms and conditions. But if we are used to it, then it won't be difficult for us to understand, because usually they won't be much different when entering certain codes.
But usually I contact support straight away if I don't understand any of their terms and conditions, through support it's usually easier for me to understand.

Its important to understand what we are reading so if there's confusion regarding om the rules they set we must really ask the support to have clear insights about their written text. Its good to have clear information rather than reading it fast without understanding what you read since maybe this one will create confusion on your side especially when there's trouble will happen on our accounts. Support is there to answer our question so there's no need to be shy to ask them since its their job to answer their clients and help them on their inquiries.

R


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June 02, 2023, 12:42:00 PM
 #4879

Unquestionably, players must crack the code of terms and conditions before swooping up offers or bonuses. But are we justifiably passing the buck entirely onto them? The real conundrum, perhaps, is the enigmatic veil of the terms and conditions. Ought the casino lords not take on some accountability for clarifying their cryptic language? Could they not swap the riddles with plain speak? In doing so, they might guarantee their clientele know precisely what they're getting into.

To stir the pot, should there not be a watchdog to scrutinize these terms' lucidity, akin to other industries? In this way, both casinos and players would be tethered to a fairness standard, a level playing field.

Yes, I know what you mean, sometimes it is difficult to discover the true essence of the terms and conditions , but when we read carefully , which is difficult because we can say that things can flow normally because knowing the terms and everything we must comply with and do to be able to enjoy certain benefits things can be seen as good or bad, but that is our decision whether it is accepted or not , as far as I am concerned Whenever they give bonuses or promotions in any casino I learned that you must read very well , because a detail that escapes things can cause discomfort.

The casino itself will not easily explain what they mean in the terms and conditions, and that is one where users misunderstand what they apply to the terms and conditions. But if we are used to it, then it won't be difficult for us to understand, because usually they won't be much different when entering certain codes.
But usually I contact support straight away if I don't understand any of their terms and conditions, through support it's usually easier for me to understand.
But again, come to think of this, why do companies (not particularly referring to gambling casinos alone now) like to write their terms and conditions in such a way it confuses the average reader?

For the times I've ever had to read terms and conditions of some companies (not completely though), it's always been completed, I feel like they want you to have a dictionary by your side when ever you are to read their terms and conditions, because the wordings are mostly where the confusion sprouts from.

Well, in terms of gambling, its always good to contact the customer care when ever one is confused with any part of the terms and condition, but when signing a contract with a company, one have to hire a lawyer to read and explain the terms and conditions, in order not to end up signing oneself into something he or she does not understand.

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June 02, 2023, 01:51:34 PM
 #4880


There is no need to run after each and every bonus. We need to be careful in selecting which bonus is suitable for us and which one should be avoid.

Let me give you an example. Lets suppose the gambling site is giving bonus on deposit with high wagering requirements. Now you already had a plan to deposit at the casino, so you may deposit and avail this bonus. However if you already have funds at gambling site, depositing only to get this bonus may not be the right idea.
After depositing for the sake of getting a bonus and when you win then withdrawing money you cannot do it because you have to play and bet according to the amount of the bonus received, usually when the target is difficult to achieve and you cannot withdraw the money back then play the result you get is defeat and the money deposited is also used up along with bonuses.

There are also many terms and regulations that are sometimes overlooked to read, well, even though I also never had time to read them, at least take the important points there, but it's also true that being a gambler, it's enough to play and deposit without having to expect bonuses, make sure the casino has a good reputation. good before making a deposit and don't be tempted by bonuses, especially in new casinos, should be avoided.

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