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Author Topic: most fair crypto casino with highest RTP  (Read 4946 times)
noormcs5
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April 16, 2022, 02:29:58 PM
 #221

This is what I am afraid of the gambling sites that doesn't have license. The user also sends a message directly to the provider which their response contradicts on what your gambling site is saying, I think as of now it is high risk to play in the LTC Casino, I hope this issue would be fixed and I hope you would gain your reputation back.

ya.ya.yo!

A gambling license is nothing to do with the legitimately of the site. I know many gambling sites who does not own a license but they are trusted ones and many people are playing there without any complaints.

I have seen a few bad feedbacks about this site due to which I will never play at LTC Casino until I see that all the issues are resolved in good faith.

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April 16, 2022, 02:55:07 PM
Last edit: April 16, 2022, 03:40:44 PM by khaled0111
 #222

We have posted reply on player's complaint here:

https://bitcointalk.org/index.php?topic=5389546.msg59871769#msg59871769
Honestly, I was expecting more than that from you! I was expecting you to bring some evidence to back up your claims and to justify the decisionyou took. But you didn't do that  although your investigation took way too long.
If you can't prove that a player has cheated or has exploited a bug/vulnerability then you have no right to withhold his money.

Sorry, but am afraid I have to support the flag too.

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April 16, 2022, 03:20:25 PM
 #223

We have posted reply on player's complaint here:

https://bitcointalk.org/index.php?topic=5389546.msg59871769#msg59871769
Honestly, I was expecting more than that from you! I was expecting you to bring some evidence to back up your decision but you didn't although your investigation took too long.
If you can't prove that a player has cheated or has exploited a bug/vulnerability then you don't have the right to withhold his money.
Sorry, but am afraid I have to support the flag too.

Yes it looks like they are just making an excuse in order not to pay the winner. Did they only withhold his winnings or even the deposit of the player? that was not a good move to withhold his money without any reason, you only accused without proof.

.
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April 16, 2022, 03:46:29 PM
 #224

A gambling license is nothing to do with the legitimately of the site. I know many gambling sites who does not own a license but they are trusted ones and many people are playing there without any complaints.
Agreed. Many people tend to focus on gambling licenses which makes sense since they signify legitimacy, but there are more important factors when compared to it like word of mouth reputation etc.

If you can't prove that a player has cheated or has exploited a bug/vulnerability then you have no right to withhold his money.

Sorry, but am afraid I have to support the flag too.
Never played at this casino since it initially launched in the forum and I am surprised to hear this stuff about them. Looks like one more crypto casino bites the dust unless they successfully prove their claims.

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acroman08
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April 16, 2022, 06:32:15 PM
 #225

We have posted reply on player's complaint here:

https://bitcointalk.org/index.php?topic=5389546.msg59871769#msg59871769
looks like a representative from Wazdan had to post their side on bambolina's scam accusation thread to refute all the things you said/accused against them. would you mind explaining anything?

anyway, looks like I was correct when I assumed that you were just trying to stall and find any excuse to not pay the winnings.

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April 16, 2022, 07:39:56 PM
Merited by ultraBTC (1)
 #226

We have posted reply on player's complaint here:

https://bitcointalk.org/index.php?topic=5389546.msg59871769#msg59871769
looks like a representative from Wazdan had to post their side on bambolina's scam accusation thread to refute all the things you said/accused against them. would you mind explaining anything?

anyway, looks like I was correct when I assumed that you were just trying to stall and find any excuse to not pay the winnings.

he didn't expect Wazdan to send a rep to this forum, and everything the rep posted is shocking, because it shows that the OP was all this time stalling for not paying and coming up with meaningless excuses. It's really sad and shameful this whole story. I'm glad I didn't use this casino, it seems that lately many new casinos are scams, there are even casinos that don't even stay a week and are already scams, we have to be very careful with each new casino that appears on this forum

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April 17, 2022, 12:56:05 PM
 #227

This is what I am afraid of the gambling sites that doesn't have license. The user also sends a message directly to the provider which their response contradicts on what your gambling site is saying, I think as of now it is high risk to play in the LTC Casino, I hope this issue would be fixed and I hope you would gain your reputation back.

ya.ya.yo!

I'll be contacting the EFECC  and lets see how far this casino and his owner will go.
I am not going to let them rob me and carry on scamming people.

I will wait till tomorrow to see if this casino is going to pay my winnings and then I'll contact EFECC and make them aware of this scammers.

people said unlicensed casinos can't be punish?

Let's see as this is a Russian owned casino operating in the uk and promoting the use of vpn to access their site , takes people money and they don't pay. Pure robbery!
THEY WANTED PUBLICITY ? THEY WILL GET AS MUCH AS I CAN GIVE THEM FOR THE WRONG REASON.

If i lose my winnings they will lose too  as i will not stop at nothing to stop this scammers.
I gave them almost two month and they knew all along i didn't cheat , after treating me  like a scammer they start a defamation against the game provider.

They will cost them much more than honestly won 1496 ltc.

They were happy to take my over 15k deposit but acting like a  rogue casino when was time to pay??

Not in my watch.

CHEATERS IN LIFE GETS PUNISH AND I AM NOT THE CHEATER.
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April 17, 2022, 01:36:40 PM
 #228

We have posted reply on player's complaint here:

https://bitcointalk.org/index.php?topic=5389546.msg59871769#msg59871769
Honestly, I was expecting more than that from you! I was expecting you to bring some evidence to back up your decision but you didn't although your investigation took too long.
If you can't prove that a player has cheated or has exploited a bug/vulnerability then you don't have the right to withhold his money.
Sorry, but am afraid I have to support the flag too.

Yes it looks like they are just making an excuse in order not to pay the winner. Did they only withhold his winnings or even the deposit of the player? that was not a good move to withhold his money without any reason, you only accused without proof.

As far as the information has been shared with the public here, they have hold the user’s deposit too.
It’s really an unprofessional behaviour from a gambling site to hold the money of some users.
In first you are unable to provide strong evidence against the user and moreover you are holding his money.
I am sure that this will definitely hamper site’s growth.
And this also proves that the site can’t be trusted and always will be looked with hatred due to the shadiness of the site’s management.

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April 17, 2022, 03:54:58 PM
 #229

We have posted reply on player's complaint here:

https://bitcointalk.org/index.php?topic=5389546.msg59871769#msg59871769
looks like a representative from Wazdan had to post their side on bambolina's scam accusation thread to refute all the things you said/accused against them. would you mind explaining anything?

anyway, looks like I was correct when I assumed that you were just trying to stall and find any excuse to not pay the winnings.

he didn't expect Wazdan to send a rep to this forum, and everything the rep posted is shocking, because it shows that the OP was all this time stalling for not paying and coming up with meaningless excuses. It's really sad and shameful this whole story. I'm glad I didn't use this casino, it seems that lately many new casinos are scams, there are even casinos that don't even stay a week and are already scams, we have to be very careful with each new casino that appears on this forum

Afaik it is not the 1st time LTC Casino holding player's money with similar reason.
Seems that LTC Casino is having issue with paying big winners and always use the provider to refuse paying the player.
It is obviously a bad service from a casino, everyone should aware about this situation and better to avoid this casino.
By the way, I'm wondering what will be the solution of this current issue.

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LTC Casino (OP)
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April 18, 2022, 10:27:13 AM
 #230




Afaik it is not the 1st time LTC Casino holding player's money with similar reason.



That is not truth. Last time it was Felix gaming issue and we paid player according to our withdrawal limits until Felix gaming confirmed that there was cheating and system bug abusing.
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April 18, 2022, 10:40:14 AM
 #231




Afaik it is not the 1st time LTC Casino holding player's money with similar reason.



That is not truth. Last time it was Felix gaming issue and we paid player according to our withdrawal limits until Felix gaming confirmed that there was cheating and system bug abusing.

How come you did not listen to wadzan casino and casino guru when they told you there was not cheating?

Also i have seen the booming game thread and u literally didn't pay the player as there was payment issues , how unlucky right?

You do have a game provider statement and casino guru statment too.

You have decided to steal my money with not proves.
Make my gameplay history public if u  think u are right.

You can't accuse people and don't give evidence you are acting so shady and now you cant lie anymore.

I have not issue for people to see my game history and even my deposit history.

You said the case is close and u don't want to pay, at least have the decency to keep your word and show all the investigations proves that lead you to accuse me to scam you.

You even accused  the game provider too which is unbelievable!!!


Everyone is a cheater but not ltc casino right?Huh?

If you do not have the money or the will to pay players change industry.


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April 18, 2022, 10:56:02 AM
 #232

~

In this case, it seems that everything has already been clarified.
There is a rule in the Terms of Service that in case of suspicion or doubt, casino has 3 months to respond. Each user agrees to these rules when registering an account, so at the moment casino is doing everything according to procedure.
However, such a long period of waiting for a response is not normal. Can we know why it took so long in this case?
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April 18, 2022, 10:56:43 AM
 #233

How come you did not listen to wadzan casino and casino guru when they told you there was not cheating?
probably because the result wasn't in their favor. if they ever have plan to ever pay you they would have done so when Wazdan confirmed that there was no bug. also, the fact that they try to put the blame on wazdan and OP only shows they are just looking for an excuse to avoid paying you.

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April 18, 2022, 11:05:16 AM
 #234

How come you did not listen to wadzan casino and casino guru when they told you there was not cheating?
probably because the result wasn't in their favor. if they ever have plan to ever pay you they would have done so when Wazdan confirmed that there was no bug. also, the fact that they try to put the blame on wazdan and OP only shows they are just looking for an excuse to avoid paying you.

Hopefully LTC Casino has reasons for some additional investigation, and not just trying to gain time. Let's hope that when this is completely done, all the money will be paid out.
I don't know why it takes so long, but I hope it will all clear up as soon as possible. It must be very frustrating to wait so long for an answer with such a big win.

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bambolina
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April 18, 2022, 11:09:39 AM
 #235

~

In this case, it seems that everything has already been clarified.
There is a rule in the Terms of Service that in case of suspicion or doubt, casino has 3 months to respond. Each user agrees to these rules when registering an account, so at the moment casino is doing everything according to procedure.
However, such a long period of waiting for a response is not normal. Can we know why it took so long in this case?



The casino has already taken the decision.

The decided to keep  my money.
The game provider made an official statement and same casino guru confirming  there was not cheating.

The casino has publicly slender the game provider because they game provider didn't lie and said the truth that cheating was not found.

Check my thread please and see who ltc casino really is.



The casino refuse to share the gameplay history or prove that there was a bug.

The casino t&c are as good as the casino reputation when the casino refuse to play players without evidence just because they only want to take people deposits.
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April 18, 2022, 11:46:33 AM
 #236

LTC Casino is a scam.

Here is their response and "final decision" to the accusation against them:


During the investigation, we encountered more uncertainties on top of the technical issues with the game. Specifically, they relate to how Wazdan communicates with us and the player, which only strengthened our suspicions.

We asked the provider multiple questions, including:

-Detailed analysis of all rounds and sessions, not only winning ones;

-At what speed and volatility was the game played? These parameters are not passed to our backend, but they must be on the provider's side.

-A request to consider and comment on 16-hour long sessions with turbo spins played exclusively in one slot from all the accounts regardless of the result (after the jackpot, the player continued the game, including the period when they won three Grand jackpots in a short time).

Of the whole range of questions, the provider answered only one - regarding the probability of winning the Grand jackpot. For the record, it is 1/166,945 games. In this case, the Grand jackpot was won three times within 13,000 spins. Even prior to receiving the abovementioned response, we assumed a very low probability of hitting the Grand Jackpot thrice in such a short period of time. That's why we suspended the player’s account, preventing them from further exploiting a possible bug and hoping that Wazdan would shed light on what was happening.

Unfortunately, Wazdan completely ignored all other subjects, although the situation obviously required further clarification. In parallel, the provider was in touch with the player, assuring them that they had instructed the operator to make payment. We expect game providers to follow the B2B model where they do not bypass their customers to reach end-users as it is basic professional ethics.

The provider also notified us that the player was constantly contacting them on the issue. The provider expressed concern about their reputation, as the player was spreading negative messages on the forums. In turn, we hold the view that Wazdan's actions were unethical and unprofessional. In addition to communicating directly with the player, they ignored our questions, which are critical for the matter.

To that end, we have reasons to distrust the Wazdan studio. They behave like an interested party and withhold essential information, whether trying to avoid reputational risks or being in collusion with the player. On the balance of evidence, we remain convinced that the Power of Gods: Hades game may contain a bug that makes winning the jackpot a non-random event under certain conditions. We also do not exclude that the bug could be fixed by the provider without making it public.

As for the player, their further communications reveal even more inconsistencies. For example, the player contacted us offering to give up a third of the amount in order to speed up the payout. You don't expect regular players to do that, but it is a common practice among fraudsters since urgency is one of their main weapons.

The provider also did not clarify the situation around the hours-long sessions with thousands of uninterrupted spins, which is practically unattainable with the built-in tools of the game since the auto play is limited to a thousand spins and then there should be at least a slight delay. Thus, we believe that the player used third-party software, aimed, among other things, at exploiting a potential vulnerability in the game, which is a direct violation of the LTC Casino rules.

A similar situation arose earlier with Felix Gaming software. Read more about that here: https://bitcointalk.org/index.php?topic=5385638

In short, Felix Gaming admitted that another player had used a script instead of the officially certified client allowing them to change the bet size right in the bonus game. And these bugs are not found by chance - highly trained teams that abuse vulnerabilities in online casinos for huge profits do that. Hopefully, in the present situation, the truth will come out in time as well.

We'd like to remind that the player also threatened LTC Casino, as they admitted themselves. This is another violation of LTC Casino's terms and conditions.

Due to egregious violations, we have made a decision to withhold the payout. The decision is final. We have also ceased all operations with Wazdan due to the loss of trust and their questionable business practices. In addition, we publicly urge other casino operators to pay special attention to Wazdan titles, including previous results, due to a potential vulnerability in their games.



P.S. We have no right to make privat correspondence public but we may provide it to the forum administration.


And here is the response from Wazdan, the game provider:


Hello all Users!

I'm the authorized representative of Volt Entertainment the official provider of games under the WAZDAN brand which were used by LTC Casino. We decided to take a part in this discussion officially, as a user who seems to be LTC Casino representative is trying to accuse our studio of being not professional or delivering a product that contains bugs.

First of all, I would like to tell you that EVERYTHING that is stated here by LTC Casino about our communication and our response to them is not true, or at least not a full truth. This is absolutely unacceptable.

Second, I can assure you, Dear LTC Casino representative, that ALL OUR GAMES are fully tested and certified by an independent and authorized game laboratory, and we have full evidence of it, so suggesting that any of our in-game features are causing bugs in our games are absolutely groundless and seems to be even a bit funny, as looks like you didn't even check the fact that since 3 years all our games are containing these features, and according to you, it is only your casino which was affected by these bugs. Game testing and certification were made way before the event had a place, and these features were in our games before your company and casino were even formed. So please next time rethink twice your accusation before posting it public, as it looks way out of the reality now and works against you.

Our games are used by hundreds of thousands of players every day, with millions of game rounds being played every hour and we haven't been notified by any other casino that they have any troubles with our games. It is maybe a class and quality of the casinos, they are not running only to get money out of players but also to let them win, as this is what slot gaming is all about. In your case, looks like you are looking for every reason to avoid payout to the player and you decided to find us guilty.   It is absolutely unacceptable, and we will of course prepare proper legal steps, about which we already informed you officially.

To make things even more interesting, the game which you accuse to be broken, POWER OF GODS: HADES was nominated by other casinos, so your competitors, to the very prestigious SBC CasinoBeats Developer Awards, which seems to be very unlikely if it was having bugs inside? Hundreds of players are winning huge wins on our games every day, and it is only LTC Casino that finds it problematic. For you casino is only about losing players, is that right?

And now, for the end, a few facts:
- probability in slot games doesn't mean that an event is impossible to happen more often than on "average" - it is a basic fact of maths. Do you think, that when during a toss of a coin, it is impossible to get ten "heads" in a row, just because the probability of it is low?
- we answered all your questions, and we ASSURED you, that after the check of the gameplay everything was absolutely ok with it.
- is there any point in our games T&C or in your casino T&C which makes forbidden for the player to play long game sessions on one game? Is it a crime, is it an abuse of T&C or is it just one of your abusive practices to avoid the payout of money which were won?
- your casino doesn't have any gaming license and is not providing even the name of the owner company or any address of it. Seems a bit scam, isn't it?


TO SUM things for all the players: all stated here by LTC Casino representative accusations, that Wazdan brand is, in any case, a responsible for this situation are not true and most probably an attempt to avoid a payout to the player. We are not responsible for it and we are very sorry to see such practices in our industry. We are also encouraging all players from this forum to find our games on different brands than LTC Casino and we are happy that this "product which is pretending to be a casino" is not offering our games anymore. As for the decision, if to be a client of LTC or not, we leave with all reader's decision, not like LTC Casino who is urging other casinos to avoid our product. I believe that the simple fact that our games are used and nominated for many industry awards by other casinos' representatives and players, and LTC Casino is being blacklisted for fraud on players' wins on many sites speaks for itself. Looks like our companies have absolutely different views about fair gaming and responsible gambling issues. Let us stay with our practices and we will ask players which way they would like to follow.




You can judge for yourselves.
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April 18, 2022, 11:57:40 AM
 #237

~

In this case, it seems that everything has already been clarified.
There is a rule in the Terms of Service that in case of suspicion or doubt, casino has 3 months to respond. Each user agrees to these rules when registering an account, so at the moment casino is doing everything according to procedure.
However, such a long period of waiting for a response is not normal. Can we know why it took so long in this case?

The game provider made an official statement and same casino guru confirming  there was not cheating.

The casino has publicly slender the game provider because they game provider didn't lie and said the truth that cheating was not found.


Sorry, I just read the details that have come out in the last few days.
Quite an unusual situation.
LTC Casino claims that the statement of the Wazdan representative is fake.
Is Wazdan able to publish such a statemant on one of its official social media or website?
That would clear up all doubts.
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April 18, 2022, 02:56:19 PM
 #238




Afaik it is not the 1st time LTC Casino holding player's money with similar reason.



That is not truth. Last time it was Felix gaming issue and we paid player according to our withdrawal limits until Felix gaming confirmed that there was cheating and system bug abusing.

you went a long time without answering and when you show up to answer you don't go to this thread:

https://bitcointalk.org/index.php?topic=5389546.msg59881952#msg59881952

answer what the @Volt Ent. (Wazdan) posted, you had a chance to speak your side, but you chose to ignore it. I think every day it becomes clear that the problem is that you don't want to pay

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April 18, 2022, 03:10:16 PM
Last edit: April 19, 2022, 09:18:00 PM by bambolina
 #239

~

In this case, it seems that everything has already been clarified.
There is a rule in the Terms of Service that in case of suspicion or doubt, casino has 3 months to respond. Each user agrees to these rules when registering an account, so at the moment casino is doing everything according to procedure.
However, such a long period of waiting for a response is not normal. Can we know why it took so long in this case?

The game provider made an official statement and same casino guru confirming  there was not cheating.

The casino has publicly slender the game provider because they game provider didn't lie and said the truth that cheating was not found.



Sorry, I just read the details that have come out in the last few days.
Quite an unusual situation.
LTC Casino claims that the statement of the Wazdan representative is fake.
Is Wazdan able to publish such a statemant on one of its official social media or website?
That would clear up all doubts.


This is called  gaslighting.

Ltc casino  has the official  statement  from wazdan and they refuse it to share it as their game will be over.
They are legally  allowed  to share my game history  but they don't  because  the truth  would come out.
They also blocked my account to make sure I couldn't  share the evidence  of their scam.
Why blocking  my account and refuse to give me my data?

If the casino had a tiny piece of evidence  they would have share it already, instead they lie and gaslight anyone  who tries to make them understand  how the world works.
They simply stolen  my money and  refused to show evidence.





Th casino has gone silent , i guess they know  they don' have anymore believable lies.

They literally refusing to share the game history, Why Ltc  casino?
The al; truth is there, but  i guess you know that nobody believes your lie anymore and sharing my game history will only prove how wrong you have been.



Here is the link for the red flag type 3 too prevent them to scam other people.

Jhttps://bitcointalk.org/index.php?action=trust;flag=2949

Thank you for all the support received.
JeromeTash
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April 24, 2022, 07:57:28 PM
 #240

Sorry, I just read the details that have come out in the last few days.
Quite an unusual situation.
LTC Casino claims that the statement of the Wazdan representative is fake.
Is Wazdan able to publish such a statemant on one of its official social media or website?
That would clear up all doubts.

But it's been confirmed that the profile (Volt Ent. (Wazdan)) is actually Wazdan's. Am not sure what more proof you need in order to believe that the statement is not fake. bambolina also confirmed that he contacted them, and they registered on the forum to clear up the lies spread LTC Casino

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