Hello, esteemed player and forum members.
I apologize for not being able to answer every question and comment, so I will try to finally describe our position on this case in one post.
As we have repeatedly stated, we suspect the player of using vulnerabilities in the game provider's software to win. Among other reasons, our suspicions are reinforced by the following factors:
- The player's use of only one slot for all gaming activity over an extended period of time.
- The absence of pauses in the game.
- Ignoring by the game provider Wazdan our specific questions about the gaming activity of this player, including the possibility of winning such amounts using low volatility and so on and so forth.
- A recent case where Felix Gaming provider also had a vulnerability that allowed players to dishonestly win hundreds of thousands of euros and the similarity of this case to the current one.
Our suspicions are also reinforced by the player's past activity on specific forums - you can find many complaints opened by the player against the most different casinos on several forums. Including, a regular practice for the player was the use of blackmail, which he, among other things, tried to do with our casino. The simple trick was that the player would make a deposit, use a British IP address and withdraw the money if he won. In the case of a loss the player began to blackmail the casino with complaints to the law enforcement authorities in the UK to get his deposit back.
Our conviction, based on years of experience, led us to contact for further investigation the higher authorities - White Label Provider (SoftSwiss), which operates our casino. For your understanding, we do not interact with the provider directly, we interact with the provider through SoftSwiss.
We trust SoftSwiss and are convinced that they will involve both experts and the licensing authorities to investigate. We are ready to fully trust SoftSwiss decision on this case and we will comply with it no matter what it is.
If it is found that the player acted honestly - we will pay out the winnings, as we have already repeatedly paid out much larger amounts of winnings to other players.Dear ltc casino, thanks to at least acknowledged the case.
First i like to know why Andrey ttr the ceo of ltc casino and owner stated in a video published in TTR CASINO channel in telegram in Russian that softswiss has checked my gameplay and confirmed was 100% fraud? And now you are saying that soft Swiss expert are investigating.
As I stated previously i have not issues for third parties to check my gameplay because i did not cheat and even less used a software. You are saying that i made not pause but i did and the game play will show if softswiss is honest they will realize that and confirm it. Casino guru and wadzan checked , ok you have your issues with wadzan but why casino guru would have to lie??
Regarding the bugs and vulnerabilities this i out of my hands i don't honestly even truly understand what that implies as i don't understand much of IT.
Regarding the fact i have made complaints in forums about some casinos that exploit players this is not being a scammer but a player that feel the casino has taken advantage. I asked your chat operator to close my account as i couldn't stop playing and you chat operator was rude and brutal and simply told me no, and to just don't play. That's why i put the first 3 accounts in time out. Haven't u checked?? Please check and you might realised you simply dealing with someone that asked for help and have his account close and your site refused. That's why out of frustration i made a formal complaint to your support site and told them if my account wouldn't be closed and my money refunded i would have reported you to the UKGC. That happened only when you casino clearly exploit vulnerable players and your ceo brags in forums that his casino respect problems gamblers.
Regarding me using one slot i have nothing to defend , this slot is actually really cool and the fact that i actually won a jackpot at the beginning made me play over and over in hope i would win again. You can make as many assumptions as you like but you must consider that lots of players will come to site like yours from UK because they have banned themselves at gamstop , and unfortunately when we fail ourselves again we are left with unlicensed casino that exploit players like yours.
i am not here to look for pity as i have none for me, i failed myself once again after a very long period without playing. Unfortunately gambling is a symptom that hides bigger problems and i have used gambling as coping mechanism for many years. In january somethig really bad happens to my mum and i gamble continuously to numb the pain. I have asked your casino to close my account as i couldn't stop. YOU REFUSED!!! You were happy to take my money , money made out of pain and tears. You knew i was a problem gambler, you refuse to block me even tough you received my formal complaint and though i was a scammer?
So you let me play and then planned to take my money if i ever was going to win? Is this honest? Does your casino who promotes fairness have any integrity at all?
By the way the volatility of the game was not at the lowest but i had two chilies when i won the jackpot which is not a progressive jackpot and the reason i have won the biggest is because i was playing max bet.
Funnily enough i discovered in this forum that the chillies on the slot was not the speed of the spin. That's how big of an hacker i am !! ( sarcasm)
In closing , i truly hope once softwiss ends the investigation and not foul play will find on my side if they are honest they will see it as the other two party did. I am confident they won't because i didn't.
I have won honestly and i should be paid and i truly hope you keep your promise and pay the winnings at once since you have dragged this case to the max and caused me a proper breakdown. i am not sleeping anymore , not eating and I'm obsessed to find justice. If i was a scammer i would have moved on and use this amazing skills you think i have.
Here below the video made by Andrey “TTR” Nikolaev in TTR Channel in telegram. It is in Russian but someone translated this for me in another forum. Why would he lie and said that softswiss made the checks and im 100% fraud? If thy did they can share and prove it tough , words are worth nothing without evidence.
I truly hope the matter will end soon and justice will be done.
Here is the video and the translation:
https://www.youtube.com/watch?v=LGsL7jAt-qM&feature=emb_logoHe talks about a lot of things that are unrelated to OP's cases. The main points are as follows:
1. He would have had no problem paying out this amount if the win had been legitimate - this amount is peanuts.
2. The reason for no-payment is that a new player, started playing at their casino using a bunch of VPNs and multiple accounts, around 7 or 8.
3. The player was playing only one slot game
4. He lost around 5-10K EUR from the first three registered accounts (he does not remember exactly how much)
5. Following this loss, the player began blackmailing them and threatening to sue them, claiming to be from the UKGC..
6. Following that, the player created more accounts, and from the last account, with a balance of 10 Litecoins, the player won three jackpots at 3000x each in a row from 13,000 spins.
7. The thing about this slot game is that it has a range of volatility levels ranging from low to super high.
8. According to the player's game history, he was only using the lowest volatility setting when he won the jackpot, however, the jackpot is only available when using the highest volatility setting.
9. They closed his account and forwarded it to the game provider (Wazdan) for verification.
10. After nearly a month of waiting, the provider responded that everything is OK, but without providing any proper piece of information.
11. They then created a straight to the point list of questions and sent it to Wazdan once more.
12. They ended up sending the same list to Wazdan, but they never replied fuck all... Yes exactly like that!
13. They had had enough and sent a request to the company from which they connect games (Softswiss).
14. Softswiss specialists examined the player's gaming history and concluded that it is 100% fraud, and the player should be banned, and they will check Wazdan further. And asked them (the LTC casino) to stay aside.
15. He then says that they discovered a similar case with Wazdan on AskGamblers, in which a player won a massive multiplier and Wazdan initially refused to admit that the game had a bug, but later admitted.
16. When he compared his situation to theirs, he realised that it was very similar because Wazdan was unable to answer some of their questions.
17. The player appears to be from the UK, and his standard practice is to register at unlicensed casinos and then file complaints and blackmail, among other things, after losing money.
18. After the player was informed that he would not be receiving the money, TTR began receiving messages from various gaming (fake) commissions as well as DDOS attacks.
19. He personally believes that Wazdan has a vulnerability in the game and that the entire situation is typical of crypto casino scammers, as there are many similar topics on Bitcointalk.
